Page 1
RONDO RND020 08/53705/0 Issue 1 The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC...
Page 6
Dimplex Rondo Introduction Thank you for choosing this Dimplex electric fire. Please read this information guide carefully to be able to safely install, use and maintain your product. Important Safety Advice When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following: 1.
Installation Instructions This section describes how to set up your fire. Before installing this appliance in an existing chimney, we recommend that; 1. You have your chimney cleaned by a competent chimney sweep. 2. You block off the chimney flue. This procedure is important for the efficient operation of the heating unit and will also reduce heat loss up the chimney.
Page 8
6. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp holder, (See Fig.4 and 4a). Replace with a Dimplex OPTIMYST, 12V, 45W, Gu5.3 base, 8º beam angle, coloured lamp. (To purchase replacement lamps go to the section ‘After Sales Service’, details of how to purchacs the lamps are contained therein.) 7.
Page 9
We recommend cleaning the following components once every 2 weeks, particularly in hard water areas:- Water Tank, Sump, Nozzle, Tank cap and seal, Air filter. For general cleaning use a soft clean duster – never use abrasive cleaners. To remove any accumulation of dust or fluff, the soft brush attachment of a vacuum cleaner should occasionally be used.
Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee. Should you require after sales information or assistance with this product please contact Glen Dimplex Australia on 1300 556 816 or visit our website at www.dimplex.com.au RECYCLING Do not dispose of electrical appliances as unsorted municipal waste.
Troubleshooting Symptom Cause Corrective Action The flame effect will Mains plug is not plugged in. Check plug is connected to wall socket not start. correctly. Low water level. Check that the water tank is full and there is water in the sump. Low voltage connector not connected properly.
Page 14
GLEN DIMPLEX PRODUCT WARRANTY This warranty is provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149 (Phone number 1300 556 816), or in New Zealand by Glen Dimplex Australasia Limited, New Zealand registration number 1506305, of 38...
Page 15
You may make a claim under this warranty by visiting our website at (www.glendimplex.com.au in Australia, www.glendimplex.co.nz in New Zealand), contacting our customer care line (1300 556 816 in Australia, 09 2748265 in New Zealand) or visiting a Glen Dimplex service centre. To make a valid claim under this warranty, you must: lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown;...
Page 16
Glen Dimplex products are designed and supplied for normal domestic use. We will not be liable to you under this warranty for business loss or damage of any kind whatsoever. Costs of warranty claim Where you make a claim under this warranty, a Glen Dimplex authorised repairer may need to attend your premises to inspect the Glen Dimplex product.
Need help?
Do you have a question about the RONDO and is the answer not in the manual?
Questions and answers