Appendix; Twelve Month Limited Warranty; Exclusions; Obtaining Warranty Service - Leadshine Technology DM870 User Manual

Fully digital stepping drive
Table of Contents

Advertisement

APPENDIX

Twelve Month Limited Warranty

Leadshine Technology Co., Ltd. warrants its products against defects in materials and
workmanship for a period of 12 months from shipment out of factory. During the warranty period,
Leadshine will either, at its option, repair or replace products which proved to be defective.

Exclusions

The above warranty does not extend to any product damaged by reasons of improper or inadequate
handlings by customer, improper or inadequate customer wirings, unauthorized modification or
misuse, or operation beyond the electrical specifications of the product and/or operation beyond
environmental specifications for the product.

Obtaining Warranty Service

To obtain warranty service, a returned material authorization number (RMA) must be obtained
from customer service at e-mail:
tech@leadshine.com
Customer shall prepay shipping charges for products returned to Leadshine for warranty service,
and Leadshine shall pay for return of products to customer.

Warranty Limitations

Leadshine makes no other warranty, either expressed or implied, with respect to the product.
Leadshine specifically disclaims the implied warranties of merchantability and fitness for a
particular purpose. Some jurisdictions do not allow limitations on how long and implied warranty
lasts, so the above limitation or exclusion may not apply to you. However, any implied warranty of
merchantability or fitness is limited to the 12-month duration of this written warranty.
Shipping Failed Product
If your product fail during the warranty period, e-mail customer service at
obtain a returned material authorization number (RMA) before returning product for service.
Please include a written description of the problem along with contact name and address. Send
failed product to distributor in your area or: Leadshine Technology Co., Ltd. 3/F, Block 2, Nanyou
Tianan Industrial Park, Nanshan Dist, Shenzhen, China. Also enclose information regarding the
circumstances prior to product failure.
Tel: +086 0755-26434369
DM870 Microstepping Driver Manual V1.0
before returning product for service.
tech@leadshine.com
29
Web Site: www.leadshine.com

Contact Us

China Headquarters
Address: 3/F, Block 2, Nanyou Tianan Industrial Park, Nanshan District Shenzhen, China
Web:
http://www.leadshine.com
Sales Hot Line:
Tel: 86-755-2643 4369 (for All)
86-755-2641-7674 (for Asia, Australia, Africa areas)
86-755-2640-9254 (for Europe, America areas)
Fax: 86-755-2640-2718
Email: sales@leadshine.com.
Technical Support:
Tel: 86 755-2641-8447 and 86-755-2647-1129
Fax: 86-755-2640-2718
Email:
tech@leadshine.com
Leadshine U.S.A
Address: 25 Mauchly, Suite 318 Irvine, California 92618
Tel: 1-949-608-7270
Fax: 1-949-608-7298
Web: http://www.leadshineUSA.com
Email:
sales@leadshineUSA.com
to
Leadshine Hong Kong
Address: Rm 3, 9/F, Block E, Wah Lok Industrial Center,31-41 Shan Mei St., Fo Tan,
Shatin, Hong Kong
Tel: 852-2952-9114
Fax: 852-2952-9395
Email: hk_sales@leadshine.com.
Tel: +086 0755-26434369
DM870 Digital Stepping Driver Manual V1.0
and vic@leadshine.com.
and support@leadshineUSA.com.
30
Web Site: www.leadshine.com

Advertisement

Table of Contents
loading

Table of Contents