FLIR Quasar CB-6408 Series Installation And User Manual

FLIR Quasar CB-6408 Series Installation And User Manual

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Quasar™
Installation and
User Guide
CB-6404/CB-6408
Bullet Cameras
CB-640x Installation and User Guide Revision 100
February 2021
This document does not contain any export-controlled information.

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Summary of Contents for FLIR Quasar CB-6408 Series

  • Page 1 Quasar™ Installation and User Guide CB-6404/CB-6408 Bullet Cameras CB-640x Installation and User Guide Revision 100 February 2021 This document does not contain any export-controlled information.
  • Page 2 © 2021 FLIR Systems, Inc. All rights reserved. No parts of this material may be copied, translated, or transmitted (in any medium) without the prior written permission of FLIR Systems, Inc. Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR Systems, Inc.
  • Page 3 Business users should contact their supplier or refer to their purchase contract. Document History Revision Date Comment February 2021 Initial FLIR Release CB-640x Installation and User Guide Revision 100 February 2021 This document does not contain any export-controlled information.
  • Page 4: Table Of Contents

    Table of Contents Document Scope and Purpose ....................1 Introduction ..........................6 Features .......................... 7 Accessing Product Information from the FLIR Website ..........7 Camera Dimensions ....................... 9 Installation ..........................10 Supplied Components ....................10 Pre-Installation Checklist ....................10 Outdoor Mounting Recommendations ................11 Hardware Description ....................
  • Page 5 Alarm Page ........................52 Audio Page ........................57 I/O Devices Page ......................57 5.10 Sound Page ........................58 5.11 Snapshot Page ......................59 5.12 Recording Page ......................59 5.13 Email Page........................60 5.14 Cyber Page ........................61 5.14.1 Certificates ........................ 62 5.14.2 SNMP ........................
  • Page 6 Figure 1: CB-640x Bullet Camera with Sun Shield ..................6 Figure 2: Visible Security Cameras Page on FLIR.com ................7 Figure 3: FLIR Quasar™ Premium Bullet Details Page on FLIR.com ............8 Figure 4: FLIR Quasar™ Premium Bullet Support Page ................8 Figure 5: Side Dimensions .........................
  • Page 7 Figure 39: Alarm Output Pin - Normal Settings ................... 38 Figure 40: Illumination Page ........................39 Figure 41: OSD Page - OSD1 Settings ....................40 Figure 42: Privacy Zone Page ......................... 41 Figure 43: Three Privacy Zones Set Up - Zone-1 Selected ..............41 Figure 44: Motion Page ..........................
  • Page 8 Figure 78: Certificate Generated ......................63 Figure 79: Upload Certificate ........................63 Figure 80: SNMP Settings ........................64 Figure 81: 802.1X Settings........................66 Figure 82: TLS/HTTPS Settings ......................67 Figure 83: Port Settings ........................... 67 Figure 84: IP Filter Settings........................68 Figure 85: Firmware &...
  • Page 9: Document Scope And Purpose

    WARNINGS and CAUTIONS shall absolve l'installateur, du propriétaire ou de l'utilisateur FLIR and its agents from any resulting dégagera FLIR Systems, Inc. et ses agents de toute liability. responsabilité en résultant. Specifications and information in this guide Les spécifications et informations contenues dans...
  • Page 10 A Tip is information and best practices that are useful or provide some benefit for installation and use of FLIR products. Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits FLIR. CB-640x Installation and User Guide Revision 100 February 2021...
  • Page 11 Document Scope and Purpose General Cautions and Warnings Précautions et avertissements d'ordre général This section contains information that indicates a procedure or condition where there are potential Cette section contient des informations hazards. indiquant qu'une procédure ou condition présente des risques potentiels. SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE .
  • Page 12 Document Scope and Purpose Warning • Do not drop the camera or subject it to physical shock. • Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
  • Page 13 Document Scope and Purpose Site Preparation There are several requirements that should be properly addressed prior to installation at the site. The following specifications are requirements for proper installation and operation of the unit: Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system •...
  • Page 14: Introduction

    H.265, H.264, or MJPEG compression, providing an ideal solution when differing levels of image quality are required. In addition, the cameras support FLIR’s adaptive streaming algorithms, which provide the highest image quality with the lowest bandwidth and storage requirements.
  • Page 15: Features

    • • Built-in web server 2.2 Accessing Product Information from the FLIR Website Up-to-date resources for the camera, including the camera’s specifications, the Discovery Network Assistant (DNA) software tool, and this installation and user guide, are available from the FLIR Quasar™...
  • Page 16: Figure 3: Flir Quasar™ Premium Bullet Details Page On Flir.com

    Introduction 2. Click FLIR Quasar™ Premium Bullet. The camera’s product details page appears. Figure 3: FLIR Quasar™ Premium Bullet Details Page on FLIR.com 3. Scroll down to see the camera’s specifications and related documents. 4. Click Go to Product Support to open the camera’s support page.
  • Page 17: Camera Dimensions

    Introduction 2.3 Camera Dimensions Following are the CB-640x camera dimensions. Figure 5: Side Dimensions Figure 6: Front Dimensions CB-640x Installation and User Guide Revision 100 February 2021 This document does not contain any export-controlled information.
  • Page 18: Installation

    Installation Installation This chapter describes how to mount, connect, and initially configure the unit: Supplied Components • Pre-Installation Checklist • • Outdoor Mounting Recommendations • Hardware Description Powering the Camera • Initial Configuration • • Mounting the Back Box and Routing the Cables •...
  • Page 19: Outdoor Mounting Recommendations

    Installation Use best security practices to design and maintain secured camera access, communications • infrastructure, tamper-proof outdoor boxes, etc. All electrical work must be performed in accordance with local regulatory requirements. • Caution To avoid damage from overheating or unit failure, assure that there is sufficient temperature regulation to support the unit’s requirements (cooling/heating).
  • Page 20: System Cable

    Installation Component Description To install the camera directly on a wall or ceiling, without using the Direct mounting bracket attached adapter plate and supplied back box. For more information, Detaching the Camera from the Adapter Plate. Sun shield Minimizes the effects of rain and sunlight on image quality. Camera body With sun shield attached Access cover...
  • Page 21: Figure 9: Internal Interfaces

    Description For recording and file storage, insert a microSDXC card (up to 512 GB, Class 10) in the card slot. For recording HD video, FLIR recommends an SDHC or SDXC card capable of a minimum write speed of 10 MB/sec.
  • Page 22: Powering The Camera

    Installation Interface Description LED (green / red / amber) that indicates camera is booting up or firmware being upgraded. Camera state LED state Description Normal Solid red After a successful boot, Green STATUS for 2-3 the LED turns off after Booting up seconds, three minutes.
  • Page 23: Initial Configuration

    3.6 Initial Configuration FLIR recommends configuring the camera before mounting and aiming it. It is also possible to configure the camera after mounting it, which could be more appropriate for certain installations. If you are configuring the camera before mounting and aiming it, connect the camera according to the...
  • Page 24: Discover The Camera And Configure For Networking

    By default, DHCP (Dynamic Host Configuration Protocol) is enabled on the camera. If the camera cannot connect to a DHCP server, the camera’s default IP address is 192.168.0.250. If the camera is managed by FLIR’s Horizon or Meridian VMS and the VMS is configured as a DHCP •...
  • Page 25: Figure 12: Dna - Select Login

    Installation Figure 12: DNA - Select Login In the DNA - Login window, type the password for the admin user. If you do not know the admin user password, contact the person who configured the camera's users and passwords. Figure 13: DNA - Login Window Click Login, wait for Ok status to appear, and then click Close.
  • Page 26: Change The Video Format (Optional)

    Installation The camera reboots with the new settings. Wait for Ok status to appear. Figure 15: DNA - IP Setup Window - Status Ok You can now access the camera’s web page using the IP address you specified. To manually specify the camera's IP address using the camera’s web page: Access the camera's web page.
  • Page 27: Mounting The Back Box And Routing The Cables

    • rubber seal included with the camera. Securely fasten the rubber seal to either the bottom or the side conduit hole. In addition, FLIR recommends applying 3M waterproofing tape on the cables that pass through either conduit hole. 5. Mount the back box onto the wall or surface. Using the Philips head screwdriver, fasten the six TP4 tapping screws into the six screw anchors.
  • Page 28: Adjusting The Sun Shield

    Installation Figure 19: Alignment Triangles Then, while carefully holding and fully supporting the camera, to make sure the screws are not bearing the camera's weight when tightening them, use the Torx wrench to tighten the three T20 screws attached to the adapter plate. Figure 20: Attach Camera to Back Box Figure 21: Mounting Complete 3.8.2 Adjusting the Sun Shield...
  • Page 29: Aiming The Camera

    Installation To adjust the sun shield: 1. Loosen the two screws on the shield hood. 2. Move the sun shield forward or backward. 3. Tighten the two screws. Adjust the sun shield to avoid issues with shadows. Take into account the lens coverage. Caution To avoid damaging the camera housing, do not adjust the sun shield beyond its limits.
  • Page 30: Completing Camera Setup

    Installation Figure 25: Aligning the Toothed Surfaces 3.9 Completing Camera Setup Specify the camera's zoom and focus, and format the microSDXC card, by Accessing the Camera’s Web Page. For more information about the camera web page’s zoom and focus controls, see View Settings Home Page.
  • Page 31: Operation

    The camera includes a web interface that enables it to be configured and operated from a web browser. FLIR recommends using Google Chrome to access the camera's web page, which also supports other browsers such as Firefox, Microsoft Edge, and Internet Explorer 11 (32-bit).
  • Page 32: View Settings Home Page

    Operation Figure 27: Camera Web Page First-Time Login Log back in with the new password. The camera’s View Settings home page opens. 4.2 View Settings Home Page By default, the camera web page opens on the View Settings page. Figure 28: View Settings Home Page (Google Chrome) CB-640x Installation and User Guide Revision 100 February 2021 This document does not contain any export-controlled information.
  • Page 33: Video Page

    Light Mode is the default setting. Logout Link – Click Logout to exit the camera’s web page. • Support Link – Click Help to open https://www.flir.com/support. • The following information is displayed to the right of the Live View window: Streaming Format –...
  • Page 34: Figure 29: Video Page

    Operation Figure 29: Video Page Click Profile 1, Profile 2, or Profile 3. If you want the image rotated 90° counterclockwise (to the left) and displayed in vertically oriented 9:16 aspect ratio, enable Corridor. Corridor mode is recommended when monitoring a long, narrow area, such as an aisle, hallway, or corridor.
  • Page 35 Operation Main Profile (only profile available for H.265 codec): Provides improved picture quality at reduced • bandwidths and storage costs and is becoming more common as the camera processors (DSPs) become more able to handle the processing load. Main Profile can save 10-12% over Baseline. Baseline Profile (not available for H.265 codec): Primarily for low-cost applications that require •...
  • Page 36 Operation CB-6408 models - NTSC Stream 1 Stream 2 Stream 3 1920x1080 30fps H264/H265 720x480 30fps 15fps MJPEG H264/H265/MJPEG 1280x720 30fps 1280x720 30fps H264/H265/MJPEG 720x480 30fps H264/H265/MJPEG H264/H265/MJPEG 720x480 30fps 720x480 30fps H264/H265/MJPEG H264/H265/MJPEG 1920x1080 30fps H264/H265 720x480 30fps 15fps MJPEG H264/H265/MJPEG 720x480 30fps 1280x720 30fps...
  • Page 37 Operation CB-6404 models - NTSC Stream 1 Stream 2 Stream 3 1280x720 30fps 1920x1080 720x480 30fps H264/H265/MJPEG 30fps H264/H265 H264/H265/MJPEG 15fps MJPEG 720x480 30fps 720x480 30fps H264/H265/MJPEG H264/H265/MJPEG 1920x1080 30fps H264/H265 720x480 30fps 15fps MJPEG H264/H265/MJPEG 1280x720 30fps 1280x720 30fps H264/H265/MJPEG 720x480 30fps H264/H265/MJPEG...
  • Page 38 Operation Rate Control: CBR (Constant Bit Rate): Specify a constant, maximum bit rate. CBR does not optimize storage or • quality, because it does not allocate enough data for complex video resulting in degraded quality and allocates too much data for simple video. Specifying a higher bit rate results in better quality but requires more storage.
  • Page 39: Viewing Live Video Using A Media Player

    Operation 4.3.1 Viewing Live Video using a Media Player The main live video stream and sub-stream can be viewed with a media player such as VLC (download from http://www.videolan.org/vlc/index.html). Streams can be viewed for the three channels and three video encoding formats (H.264, H265, and MJPEG). To view a media stream with VLC Open VLC.
  • Page 40: Visible Page

    Operation Click Play. The video stream is displayed in the media player. If available, audio will also be streamed. Figure 31: Media Player Screen 4.4 Visible Page The Visible page enables you to configure picture quality, focus, zoom, and other image settings. Figure 32: Visible Page Brightness: Specify a value between -100 and 100, which provides the highest brightness.
  • Page 41: Figure 33: Visible Page Advanced Settings > Auto Exposure Mode Settings (Auto Selected)

    Operation Hue: Specify a value between -100 and 100, which provides the deepest hue. The default is 0. Saturation: Specify a value between -100 and 100. The lower the number, the closer the image is to a grayscale (i.e., monochrome or black-and-white) image. The higher the number, the deeper the image color (i.e., reds will be redder and blues will be bluer).
  • Page 42 Operation its level increases the sensitivity of the image sensor, which brightens the image and add details. This increases the level of noise in the image. Shutter WDR: For scenes with high contrast or changing light conditions, the camera combines two •...
  • Page 43: Figure 34: Backlight Compensation Settings

    Operation Shutter Speed (only available when Auto Exposure Mode is set to Shutter Priority or Manual): Shutter Speed NTSC 1/6.25 1/250 1/2500 1/7.5 1/250 1/2500 1/12.5 1/400 1/4000 1/15 1/400 1/4000 1/25 1/500 1/5000 1/30 1/500 1/5000 1/50 1/800 1/8000 1/60 1/800 1/8000...
  • Page 44: Figure 35: Manual White Balance Settings

    Operation Figure 35: Manual White Balance Settings • Manual: White balance is adjusted on-screen according to the type of lighting. When selected, you can configure the following gain values: R Gain: Adjusts the red color in the image from 0 to 511. The higher the number, the redder the image.
  • Page 45: I/O Page

    Operation B/W: Locks camera in nighttime mode. • Image Rotation: • Flip: Flips the image upside-down. • Mirror: Displays the image from a different angle. • Both: Displays the image upside-down from a different angle. OFF (default). • Video Format: Select the desired video format, PAL or NTSC (default). Then, click Save. The camera reboots.
  • Page 46: Illumination Page

    Operation To configure the alarm output pin state: Figure 38: Alarm Output Pin - Pulse Settings 1. Click Output. 2. Click Alarm. 3. Select whether the display state of the alarm output pin is On or Off. 4. Select the state in which the alarm output pin is not alarmed: Open (default) or Closed. 5.
  • Page 47: Osd Page

    Operation Figure 40: Illumination Page Infrared light: Auto (default): The IR LEDs turn on or off according to surrounding lighting conditions. For example, • in low-light conditions, the IR LEDs turn on. On: The IR LEDs are on. • Off: The IR LEDs are off. •...
  • Page 48: Privacy Zone Page

    Operation Figure 41: OSD Page - OSD1 Settings Click OSD1, OSD2, or Event. Enable (not available when configuring Event OSD settings): Device Name: The device name appears on-screen. Users assigned the role of admin or expert can configure the device name on the Firmware &...
  • Page 49: Figure 42: Privacy Zone Page

    Operation Figure 42: Privacy Zone Page To set up a privacy zone: Move the Enable slider to the right. By default, privacy zones are disabled. Select one of the eight privacy zones: Zone-1 through Zone-8. From the Privacy Color Setting drop-down list, select Black (default), Grey, or White. The privacy color setting applies to all zones.
  • Page 50: Motion Page

    Configure the motion detection sensitivity. Figure 44: Motion Page Note If the camera is connected to a VMS that supports cell-based motion detection, FLIR recommends using the VMS to configure the motion detection zone. To enable motion detection and define the detection zone: Move the Enable slider to the right.
  • Page 51: Figure 45: Motion Detection Enabled And Zone Defined

    Operation Figure 45: Motion Detection Enabled and Zone Defined CB-640x Installation and User Guide Revision 100 February 2021 This document does not contain any export-controlled information.
  • Page 52: Configuration

    Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings Home Page configure: Networking I/O devices Recordings • • • • • RTSP • SD card • Sounds • Email • Date and time •...
  • Page 53: Figure 47: Qos Settings

    Configuration IPv4 Subnet Mask: Determines whether destinations are on the same subnet. FLIR recommends using the default address: 255.255.255.0. If the subnet mask is not properly configured, the camera might not be able to communicate with other devices on the network.
  • Page 54: Figure 48: Upnp Settings

    Configuration Figure 48: UPnP Settings Enable UPnP (Universal Plug and Play): When enabled, any unit on the LAN can detect the camera and you can configure the Mode: • IP and Device Name (default): When the camera connects to the LAN, other units on the LAN detect the camera by its IP address, model, and serial number (configurable on the Firmware &...
  • Page 55: Rtsp Page

    Configuration Figure 50: Additional Networking Settings MTU (Maximum Transmission Unit): The greatest amount of data that can be transferred in one physical frame on the network. For Ethernet, the MTU is 1500 bytes (default). For PPPoE, the MTU is 1492. The range is from 1100 to 1500 bytes.
  • Page 56: Figure 52: Date & Time Page - Ntp Selected

    Configuration Figure 52: Date & Time Page - NTP Selected Select the date and time mode: NTP (Network Time Protocol; default): The camera’s date and time are synchronized with an NTP • server. • Manual: Manually specify the camera’s date time. Figure 53: Date &...
  • Page 57: Users Page

    Configuration Manual (default): The Server Address field appears. Specify the IP address of the NTP server (default: time.nist.gov). • Synchronization Period: Specify the frequency the camera synchronizes with the NTP server, in number of hours between 1-24. For example, to synchronize the camera with the NTP server twice per day, specify 12.
  • Page 58: Ftp Page

    Configuration Notes: The password must consist of at least eight characters and include at least one uppercase • letter, one lowercase letter, one number, and one special character. The user name and password are case-sensitive. • 4. Click Save. The new user appears in the list of users. Users assigned the role of Admin can also: Modify the credentials of an existing user •...
  • Page 59: Sd Card Page

    Configuration User Name: Specify the user name of the account the camera uses to access the FTP server. Password: Specify the password of the account the camera uses to access the FTP server. Mode: Active: The camera maintains a connection with the FTP server. This mode uses more network •...
  • Page 60: Alarm Page

    Configuration Note The card must be formatted as a single partition. When an SD card is inserted and has stored snapshot or video clip files, you can: • see the card’s overall capacity, in MB • how much free space is on it, in MB search for stored files by selecting a date •...
  • Page 61: Figure 61: Rule Configuration Trigger Screen - I/O Trigger Selected

    Configuration Figure 61: Rule Configuration Trigger Screen - I/O Trigger Selected 2. Rule name: Specify a unique and useful name for the rule. 3. Select the type of trigger event: • VMD: Select whether Motion detection or Tampering triggers an alarm. When Motion is selected, specify the motion Sensitivity (1-100).
  • Page 62: Figure 62: Rule Configuration - I/O Trigger Selected

    Configuration Figure 62: Rule Configuration - I/O Trigger Selected 5. By default, the alarm is armed all day, every day of the week. In the schedule, orange indicates when the alarm is armed. To modify when the alarm is armed and whether the alarm triggers the action defined for the rule, click Edit.
  • Page 63: Figure 64: Arm Alarm And Enable Action Monday Through Friday 8 Am-6 Pm

    Configuration Action: By default, the action defined for the alarm is enabled. To disable the action for a particular arming period, move the slider to the left. The following example shows how to arm an alarm and enable the alarm action from 8 AM-6 PM Monday through Friday: Figure 64: Arm Alarm and Enable Action Monday through Friday 8 AM-6 PM To apply changes, click Apply.
  • Page 64: Figure 66: Rule Configuration Action Screen

    Configuration 6. Click Next. The rule configuration Action screen appears. Figure 66: Rule Configuration Action Screen 7. By default, for a new rule, action for the rule is enabled. To disable action for the rule, move the slider to the left. This setting overrides any specific action setting. 8.
  • Page 65: Audio Page

    Configuration To modify an existing rule: 1. In the list of rules, click the icon next to the rule. The rule trigger appears. Figure 68: Rule List - Rule Trigger 2. Click the trigger. The rule configuration Trigger screen appears. 3.
  • Page 66: Sound Page

    Configuration Figure 70: I/O Devices Page Number of input/output pins: Select up to two input and up to two output pins, corresponding to the four available dry contacts: Alarm In, Alarm Out, Audio In, Audio Out. When you change the number of input or output pins, the I/O pin list immediately changes.
  • Page 67: Snapshot Page

    Configuration Delete All: Deletes all uploaded audio files. 5.11 Snapshot Page On the Snapshot page, you can configure the settings for photo snapshot alarm actions. Figure 72: Snapshot Page Pre-Event Capture Count: Specify the number of frames to capture prior to the event snapshot, between 1-10.
  • Page 68: Email Page

    Configuration Clip Size: Specify the maximum file size for video clips, between 200-300 MB. Stream: Select the video stream to record (1, 2, or 3). To apply changes to these settings, click Save. 5.13 Email Page On the Email page, you can configure the settings for email alarm actions. Figure 74: Email Page Note Before configuring email settings, check that:...
  • Page 69: Cyber Page

    Configuration Port: Specify the email server’s port number. • User Name: Specify the user name for the mail server account. • • Password: Specify the password from the mail server account. • Sender Email Address: Specify the email address of the account sending the alarm notifications. Attach Image: To attach the event snapshot to alarm notifications, move the slider to the right.
  • Page 70: Certificates

    Configuration IP Filtering • 5.14.1 Certificates Before you can enable SSL/TLS/HTTPS, you need to have a valid certificate installed in the camera. You can generate a self-signed certificate, or you can upload a certificate issued by a Certificate Authority (CA). Figure 77: Cyber Page - Certificate Settings To generate a self-signed certificate: 1.
  • Page 71: Figure 78: Certificate Generated

    Configuration 3. Click Generate Certificate. Wait for the camera to generate the certificate, at which point the Certificate Information appears on the screen. Figure 78: Certificate Generated 4. If you are requesting and downloading a certificate, click Download Certificate. 5. Click Save to apply the changes. To upload a certificate: Figure 79: Upload Certificate 1.
  • Page 72: Snmp

    Configuration 5.14.2 SNMP SNMP (Simple Network Management Protocol) enables the network management system (NMS) to remotely monitor and manage the camera. You can enable the following SNMP versions and configure their settings: SNMP v1, SNMP v2c, and SNMP v3. If you are not sure how to configure the SNMP settings, contact your network or system administrator. To apply changes to SNMP settings, click Save.
  • Page 73: 802.1X

    Configuration Trap Community String: Specify the community to use when sending a trap message to the management system. The default value is public. Traps are used by the camera to send messages to the management system for important events or status changes. SNMP v3 To enable SNMP v3, move the slider to the right.
  • Page 74: Tls/Https

    Configuration Figure 81: 802.1X Settings 802.1X is disabled by default. Before enabling 802.1X on the camera, you must register a user name and password for the 802.1X server and configure the authentication server. Contact the network administrator to obtain certificates, user IDs, and passwords. To enable it, move the Enable slider to the left.
  • Page 75: Ports

    Configuration Figure 82: TLS/HTTPS Settings Enable SSL The following settings are available: Access to the Camera Setting TLS Enabled HTTPS HTTP Yes (can be disabled) Off (default) HTTPS Only When this setting is On or HTTPS Only, you can define the HTTPS port as 443 (default) or between 1025-65535.
  • Page 76: Ip Filter

    Configuration The Enable SSL setting on the TLS/HTTPS screen affects whether the TLS port (443) and the Web port (80) are enabled or disabled: Enable SSL HTTP Setting On or Off Off (default) HTTPS Only Also, to ensure communication with the camera, the ONVIF and RTSP ports cannot be disabled. 5.14.6 IP Filter You can restrict access to the camera by either allowing or denying up to 10 specific IP addresses.
  • Page 77: Figure 85: Firmware & Info Page

    Import camera settings. • Export the camera’s current settings. • Download system information FLIR Support can use for troubleshooting. • Figure 85: Firmware & Info Page Device Name: Specify a unique, friendly name for the camera, using only alphanumeric characters. The default name for the camera is the camera model followed by the camera’s serial number.
  • Page 78 In Internet Explorer, an information bar appears. 2. In Internet Explorer, click Save. For other browsers, save the file. Support package: To download camera log files for FLIR Support personnel, click Download. CB-640x Installation and User Guide Revision 100 February 2021...
  • Page 79: Appendices

    Appendices Appendices Technical Specifications • Network Settings • Troubleshooting • Acronyms and Abbreviations • Accessories • CB-640x Installation and User Guide Revision 100 February 2021 This document does not contain any export-controlled information.
  • Page 80: Technical Specifications

    Up-to-date technical specifications for the camera, in addition to other resources such as the Discovery Network Assistant (DNA) software tool and this installation and user guide, are available from the FLIR Quasar™ Premium Bullet pages on FLIR.com. For more information, see Accessing Product Information from the FLIR Website.
  • Page 81: Network Settings

    Appendices Network Settings The following are the network protocols and ports used by the camera: Protocol Port Usage Uploading files to the FTP server HTTP Sending commands, requests, replies and notifications ONVIF Using the secure socket protocols SSL/TLS over HTTP. HTTPS must be HTTPS enabled if your network uses SNMPv3.
  • Page 82: Troubleshooting

    Appendices Troubleshooting This section provides useful information and remedies for common situations where problems may be encountered. Problem Possible Solution Hardware issues: No network connection Check that the network is working and the unit is powered on. Check that the network (Ethernet) cable is properly attached to the unit. Confirm that the network cables are not damaged and replace if necessary.
  • Page 83 Appendices Problem Possible Solution Confirm the unit’s video streaming settings. Streaming video image is hanging (stopped) Refresh your browser screen (F5). Check that the bandwidth and bit rate settings of the network are set properly. Check that other processes and applications are not causing undue latency.
  • Page 84: Acronyms And Abbreviations

    Appendices Acronyms and Abbreviations Abbreviation Description 802.1X Network Access Control Port-based authentication standard Advanced Encryption Standard Data Encryption Standard DHCP Dynamic Host Control Protocol Extensible Authentication Protocol File Transfer Protocol H.264 Video Compression Standard H.265 Video Compression Standard HTTP Hypertext Transport Protocol HTTPS Hypertext Transport Protocol Secure Internet Protocol...
  • Page 85: Mounting Accessories

    Appendices Mounting Accessories The following mounting accessories are available from FLIR for installing your CB-640x camera. Image Name Description CM-CAPX-W32 Wall mount kit Pole mount adapter for CM-CAPX-W32 CX-POLE-G32 wall mount kit For more information, contact your FLIR sales representative or visit www.FLIR.com/security...
  • Page 86: Detaching The Camera From The Adapter Plate

    Appendices Detaching the Camera from the Adapter Plate For outdoor installations, FLIR recommends mounting this camera with its wall box attached, to keep the camera and its cables waterproof. Without the wall box attached, the camera and cables are not waterproof.
  • Page 87 FLIR Systems, Inc. 6769 Hollister Ave. Goleta, CA 93117 PH: +1 805.964.9797 PH: +1 877.773.3547 (Sales) PH: +1 888.747.3547 (Support) FX: +1 805.685.2711 www.flir.com/security Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 PH: +1 503.498.3547 FX: +1 503.498.3153...

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