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USER MANUAL
Mobeye
ThermoGuard
®
CM4200
SW version 1.n

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Summary of Contents for Mobeye ThermoGuard CM4200

  • Page 1 USER MANUAL Mobeye ThermoGuard ® CM4200 SW version 1.n...
  • Page 3: Table Of Contents

    Connect an external power supply (optionally) Connect a sensor to the input (optionally) Network connection and program mode 4. Programming when using the Mobeye SIM and portal Sign up in the Mobeye Internet Portal Register the Mobeye SIM card Configuration and synchronisation...
  • Page 4 • Do not let it fall from height. • Do not use in an environment where any inflammable gases, vapors or dust are present or could be present. • Repair of the device may only be carried out by people, trained for Mobeye ® repair.
  • Page 5: General Description

    In order to activate the device, a few steps are to be followed. First of all, you need to insert a SIM card. With the Mobeye SIM card, the ThermoGuard uses the 4G LTE-M network. This network has a strong network coverage, deep penetrability in buildings and also works in remote areas.
  • Page 6: Standard Behaviour

    Mobeye Internet Portal. The Portal forwards the alarm to the ‘alarm contacts’. - In case one of the additional inputs is activated by a sensor, the Mobeye ThermoGuard sends an alarm message to the Mobeye Internet Portal. The Portal forwards the alarm to the ‘alarm contacts’.
  • Page 7: Mobeye Thermoguard With Own Sim Card

    SMS text message to first telephone number (TEL1) containing the text ‘Temperature sensor not connected’. - When one of the additional inputs is activated by a sensor, the Mobeye ThermoGuard sends an alarm SMS text message and calls the phone numbers programmed in by the user.
  • Page 8: Getting Started

    3. GETTING STARTED To get started with the Mobeye ThermoGuard, at least the following steps need to be taken in the following order: 1. Open the casing and insert the SIM card 2. Connect the temperature sensor 3. Insert the batteries 4.
  • Page 9: Connect The Temperature Sensor

    When using the Mobeye SIM card: The Mobeye SIM card is PIN code secured and will only work in a Mobeye device. Please do not place it in another device. When using your own SIM card: An own SIM card has a “micro” format, is suitable for the 2G network and can make calls and send text messages.
  • Page 10: Connect A Sensor To The Input (Optionally)

    5.8. 3.6 NETWORK CONNECTION AND PROGRAM MODE After placing the batteries (and external power) the Mobeye ThermoGuard will search for the network. The outside LED flashes green and red. This process normally takes 10-30 seconds, in a new device this can take some minutes.
  • Page 11: Programming When Using The Mobeye Sim And Portal

    Follow the instructions on the screen. You will receive an e-mail to confirm the new account. After confirmation login on the portal. If you do not receive this e-mail, please check your spam box or ask Mobeye (info@mobeye.com). 4.2 REGISTER THE MOBEYE SIM CARD...
  • Page 12: Configuration And Synchronisation

    4.3 CONFIGURATION AND SYNCHRONISATION The device settings can be programmed in the Mobeye Internet Portal. In this way you prepare the settings, to be picked up by the device. Since the Mobeye device is leading in the communication between the portal and the device, the data synchronisation is done after: 1) any message to the portal (e.g.
  • Page 13 Device Settings The device settings can be changed via the Mobeye Internet Portal. To do this, click on the "edit" icon and type in the security code (factory setting is "1111"). See chapter 5 for the description per setting. After saving the new settings, they must be retrieved by the device (synchronized).
  • Page 14: How To Activate The Thermoguard

    SMS command to switch off: CODE DISARM (e.g. 1111 DISARM) To update the status in the Mobeye Internet Portal: press the button for 5 seconds, or - if the device is externally powered - send a question mark to the unit (without code).
  • Page 15: System Reset

    The security code is back to factory settings as well. The SIM card is now disconnected and is visible on the "Add device" screen. The SIM card can be used again in another (or the same) Mobeye device in combination with the portal.
  • Page 16: Possible Settings

    5. POSSIBLE SETTINGS The Mobeye ThermoGuard has many setting options that influence the behaviour of the module. If connected on the Mobeye Internet Portal, the settings are prepared in the portal (see chapter 4). If your own SIM card is used, programming is done via SMS commands (see chapter 7).
  • Page 17: Minimum And/Or Maximum Temperature Limit

    The adjusted temperature will be used in the measurement and reports. Example: the Mobeye ThermoGuard measures 13 °C. Actual ambient temperature is measured as 13,5 °C. To adjust this difference, +0,5 degrees shall be programmed.
  • Page 18: Alarm Delay Time

    0 minutes (no repeat). 5.11 POWER FAILURE MESSAGE If the Mobeye ThermoGuard is supplied with external power and the power fails, it can send alarm messages. If the setting is "OFF", no message is sent.
  • Page 19: Automatic Arming / Disarming

    5.13 AUTOMATIC ARMING / DISARMING The Mobeye ThermoGuard only works if the unit is armed, which is done via the on/off button. It is possible to automatically arm and disarm the unit, based on an arming and/or disarming time scheme. Two schemes can be entered, which can be assigned to the days in the week (e.g.
  • Page 20: Call And/Or Sms (Own Sim Cards)

    5.16 CALL AND/OR SMS (OWN SIM CARDS) When using your own SIM card, by default the ThermoGuard will call and send SMS text messages. It is possible to suppress one of these. By turning off the CALL, the unit will only send SMS text messages. By turning off the SMS, it will only call.
  • Page 21: Programming When Using Own Sim Card

    If the ThermoGuard is connected to an external power supply, it has continuous network connection and is permanently in program mode. A battery-operated Mobeye ThermoGuard switches to the program mode after re-inserting the batteries or pressing the button at the back for 5 seconds.
  • Page 22: Program At Least One Telephone Number

    In chapter 7.1 all possible SMS commands are listed. 6.3 PROGRAM AT LEAST ONE TELEPHONE NUMBER The Mobeye ThermoGuard is able to send messages up to 5 telephone numbers. The first telephone number (TEL1) is mandatory. This number will receive, next to alarm message, also system messages such as battery low and keep-alive message.
  • Page 23 To enter a temperature limit, be sure the Mobeye ThermoGuard is in program mode. Send an SMS text message to the unit with following content: SMS command lower limit: 1111 LTL: example: 1111 LTL:-5 SMS command upper limit: 1111 HTL:...
  • Page 24: List Of Sms Commands For Programming With Own Sim

    TEST: 0 ··· 30 (days) Time test message TESTTIME: hhmm Identification text NAME: 20 characters Mobeye Lower limit temperature LTL: -35,0 ··· 70,0 (ºC) Higher limit temperature HTL: -35,0 ··· 70,0 (ºC) Temperature delay DELAYTEMP: 000 ··· 999 (min) Temperature calibration TOFFSET: -5,0 ···...
  • Page 25 Setting SMS command Options Default value Assigning times 2 DAYS2: 1234567 Empty Use of on/off button BUTTONLOCK: ON (button locked) OFF (unlocked) Low power status LOWPOWER: ON, OFF Call on/off CALL: ON, OFF SMS on/off SMS: ON, OFF Alarm text low TEXT1: 20 characters Temperature...
  • Page 26: How To Activate The Thermoguard

    7.2 HOW TO ACTIVATE THE THERMOGUARD After the previous steps the Mobeye ThermoGuard is ready for use. It is armed automatically. In order to switch off (disarm) the ThermoGuard: - Press the button at the backside for 1 second. The green LED switches off to indicate the disarmed status.
  • Page 27: Sms Reports When Using Own Sim Card

    The signal strength of the used mobile network can be requested. If the network is weak, it is advised to use a SIM card of another network provider or an external antenna (a Mobeye accessory). The signal strength can be requested by sending following SMS text message:...
  • Page 28: Technical Messages

    7.5 TECHNICAL MESSAGES In the event of technical issues the telephone number programmed in at position 1 (TEL1) receives an SMS message. Possible technical messages are: Message Reason Low batteries, external power Power is available, batteries need to be replaced. supply OK No external power supply, No external power supply, batteries are able to take...
  • Page 29: Status Feedback

    8. STATUS FEEDBACK LED pattern Status Required action Blinking green, 1 second Module not configured Configure at least one on / 1 second off telephone number. 1 green flash every 3 Module is switched on, No action required. seconds powered by batteries Green LED stays on Module is switched on, No action required.
  • Page 30 Publisher. Reprinting, even in summary, is prohibited. This user manual meets the technical requirements at the moment of printing. Changes in technology and equipment are reserved. © Copyright 2021 by Mobeye, version CM4200-EN210601...

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