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PLANTRONICS + POLYCOM.
NOW TOGETHER AS
Voyager Focus UC
User Guide

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Summary of Contents for Poly Plantronics Voyager Focus UC

  • Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager Focus UC User Guide...
  • Page 2: Table Of Contents

    Contents Overview Headset Charge stand* USB Bluetooth adapter Connect and pair Connect to PC Configure USB adapter Pair to mobile device Pair USB adapter again Fit and charge Wear on the right or left Charge your headset Check headset battery status Load software The basics Make/Take/End Calls...
  • Page 3: Overview

    Overview Headset Volume up/down Track backward* Play/pause music* Track forward* Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator Call button ([ ])/Press to interact with Microsoft Teams (app required) Power button Bluetooth pair button NOTE...
  • Page 4: Charge Stand

    Charge stand* NOTE *Contents may vary by product. NOTE Both the charge stand and micro USB cable can be plugged into either a computer or wall charger. It is only necessary to plug the charge stand into a computer to update firmware. USB Bluetooth adapter To pair your headset and USB adapter again if it loses connection, put your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds...
  • Page 5: Connect And Pair

    When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid. OPTIONAL Load Plantronics Hub for Windows/Mac by visiting poly.com/software. This allows you to customize your headset behavior through advanced settings and options. Configure USB adapter Your high-fidelity Bluetooth USB adapter comes ready to take calls.
  • Page 6: Pair Usb Adapter Again

    Pair USB adapter again Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. Put your headphones in pair mode. Put your Bluetooth USB adapter into pair mode by gently pressing and holding the pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
  • Page 7: Fit And Charge

    Fit and charge Wear on the right or left To position the microphone on the right or left side, rotate the microphone boom up and over. Adjust the boom so it points to the corner of your mouth. Your headset senses when you change the microphone boom from one side to the other and syncs the audio and controls specific to each side.
  • Page 8: Load Software

    Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. Install Plantronics Hub for Windows and Mac onto your computer by visiting poly.com/software. Manage your headset settings with your computer or mobile device with Plantronics Hub for Windows and Mac or Plantronics Hub for iOS and Android, respectively (poly.com/software).
  • Page 9: The Basics

    The basics Volume up/down Track backward* Play/pause music* Track forward* Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator Call button ([ ]) Power button Bluetooth pair button NOTE *Functionality varies by application.
  • Page 10: Make/Take/End Calls

    • Take off/put on your headset while on an active call (requires active smart sensors) Mute on reminder* * Plantronics Hub for Windows and Mac required (poly.com/software) If you have muted an active call and you start to speak, then a desktop notification reminds you that you are on mute.
  • Page 11: Anc

    • Press and hold both the Mute and Play/pause buttons for more than 4 seconds until the LEDs flash purple twice, being careful to not touch the earcup padding or allow it to come in contact with surfaces Disable sensors You can disable your headset smart sensors several ways: •...
  • Page 12: More Features

    Change language You can change the voice prompts language of your headset (for example "mute on"). Download Plantronics Hub for Windows/Mac at poly.com/software. Dock your headset in the charge stand and plug it directly into your computer. Disconnect your headset from other devices; this includes unplugging your USB adapter from the computer.
  • Page 13: What's In The Box

    What's in the box Contents may vary by product. Headset Charge stand Bluetooth USB Adapter Carrying case Micro USB cable Accessories Sold separately at poly.com/accessories. Wall charger...
  • Page 14: Troubleshoot

    Troubleshoot When I use my headset with a Check the following: softphone, the headset call control • Make sure the softphone you are using is supported by viewing and mute buttons don't work. software compatibility guide. • If required to enable headset control (answer/end and mute) functionality, ensure you have Plantronics Hub for Windows/Mac (v.
  • Page 15 During a call, I get interference and Your headset is configured for optimal performance during drops in sound. conference calls. Stereo telephony is on by default. To increase Bluetooth density, change the setting from stereo telephony to mono telephony by holding the Mute button for four seconds while not on a call, until you hear "Wideband stereo off."...
  • Page 16: Support

    Support NEED MORE HELP? poly.com/support Plantronics, Inc. Plantronics B.V. 345 Encinal Street Scorpius 171 Santa Cruz, CA 95060 2132 LR Hoofddorp United States Netherlands © 2020 Plantronics, Inc. Plantronics, Voyager, DeepSleep and Simply Smarter Communications are trademarks of Plantronics, Inc. registered in the US and other countries. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc.

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