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Summary of Contents for Poly CB7222
- Page 1 Voyager Office Base (accessory) Bluetooth headset system for computer and desk phone User Guide SUMMARY This guide provides the end-user with task-based user information for the featured product.
- Page 2 Legal information Copyright and license © 2024, HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
Pair headset to base Connect PC to base Desk phone setup details Configure base settings for desk phone Position Your Base Load software Update your Poly device Charge Daily use Adjust volume Make, answer, end calls Make a call (computer or desk phone) -
Page 4: Base Overview
Base overview Review the buttons, LEDs, and ports on your base. 45 6 8 9 10 Cradle attachment Computer button Microsoft Teams button (Teams model only) Bluetooth LED Desk phone button Charging LED USB type may vary USB port Power jack Handset lifter jack Telephone interface cable jack Bluetooth pairing button... -
Page 5: Compatible Headsets
● Poly Voyager Legend 50 NOTE: Use the included cradle attachment when using the base with your Poly Voyager Legend 50 headset. Compatibility of AC power plug adapters Your base includes 9 AC power plug adapters to support various regions. Use the following table to identify the plug adapter needed for your country. -
Page 6: Locate The Serial Number On Your Voyager Office Base
Locate the Serial Number on your Voyager Office base You can find the serial number on the bottom of the base. ■ On the bottom of the base, find the serial number SN: XXXXXX (typically 6 digits). SN: XXXXXX Locate the Serial Number on your Voyager Office base... -
Page 7: Hook Up Your System
Dock your Poly headset to the base. NOTE: If using a Poly Voyager Legend 50 headset, attach the included cradle attachment to the base before docking the headset. Pair headset to base Pair your headset to the accessory base before first use. -
Page 8: Connect Pc To Base
Pairing is successful when you hear "pairing successful" and "base connected" and the display panel's Bluetooth icon turns solid blue. NOTE: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the base. Connect PC to base Use the provided USB cable to connect your system to your PC for softphone calls. - Page 9 Desk phone with dedicated headset port ● Connect one end of the telephone interface cable to the back of the base ● Connect the other end of the telephone interface cable into the dedicated headset port on the desk phone IMPORTANT: Cisco phones use configuration D on the bottom of the base.
- Page 10 ● Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box ● Finally connect the remaining end of the telephone interface cable into the open handset port on the desk phone IMPORTANT: Cisco phones use configuration D on the bottom of the base.
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Page 11: Configure Base Settings For Desk Phone
Adjust the configuration switch for your desk phone. Cisco phones use configuration D on the bottom of the base. Most other phones use the default configuration A. Poly, etc.: A Cisco: D Table 2-1 Base configuration settings... - Page 12 The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interference problems. NOTE: Headset cradle may vary, but function is the same. Position Your Base...
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Page 13: Load Software
Load software Download the Poly Lens app to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer or end a call and mute) functionality. NOTE: Administrative privileges may be required to download the desktop application. -
Page 14: Charge
A full charge takes approximately 90 minutes. NOTE: If using a Poly Voyager Legend 50 headset, attach the included cradle attachment to the base before docking the headset. Ensure cradle is pushed into place. The base battery LED turns solid blue when headset is docked. -
Page 15: Daily Use
● Base ringtone volume Adjust the base ringtone volume setting in Poly Lens Desktop. This ringtone alerts you if you are not wearing your headset and a call comes in. -
Page 16: Mute
Mute Mute your microphone during calls. ■ During an active call, press the Mute button to mute or unmute your headset. Hold a call Use your base to place an active call on hold. ■ To hold an active call or resume a held call: ●... -
Page 17: More Features
On your base, press the desired audio button for 4 seconds until it flashes 4 times. ● Download and open Poly Lens Desktop on your computer, go to Device Name > Settings > General > Default Phone Line and choose the desired audio line. -
Page 18: Troubleshooting
Troubleshooting Find solutions to improve your experience. Headset Solutions for headset. Table 7-1 Headset troubleshooting Issue Resolutions I can’t hear a dial tone in the ● Make sure your headset is charged. headset. ● Make sure your headset is paired to base. See Pair headset to base on page ●... -
Page 19: Desk Phone
Table 7-1 Headset troubleshooting (continued) Issue Resolutions The sound is distorted. ● Lower the desk phone speaking volume and/or desk phone listening volume on the base. For most telephones the correct setting is position 2. See Adjust volume on page ●... - Page 20 Ensure that Poly Lens Desktop is installed. Download: hp.com/lens-app. ● If Poly Lens Desktop is not installed and you do not have a compatible softphone, you must first press the base's Audio button and then use the softphone interface to place/answer/end calls.
- Page 21 Yes, while your headset is optimized for Microsoft Teams, it Microsoft Teams-enabled headset can be configured to use with other supported softphones. Set work with other softphones? your target phone by going to Poly Lens Desktop. When you configure another softphone, the Call button: ● doesn't interact with Teams ●...
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Page 22: What's In The Box
What's in the box Contents may vary by product. Figure 8-1 Base USB type may vary Figure 8-2 USB cable Figure 8-3 Telephone interface cable Figure 8-4 Power supply and plug adapters Figure 8-5 Cradle attachment Figure 8-6 Quick start guide What's in the box... -
Page 23: Safety Warnings
Incorrect reassembly can cause electric shock or fire when the product is subsequently used. ● Unplug, discontinue use and contact Poly if the product overheats or has a damaged outer casing, cord or plug. ● Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing. - Page 24 Contact your local recycling center for battery removal and proper disposal. ● Use only the charger supplied by Poly to charge the product and follow the charging instructions provided. Alternatively, if your headset is designed to be charged with your cell phone charger, use only cell phone chargers approved and provided by your cell phone manufacturer.
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Page 25: Support
HP REG 23010, 08028 Barcelona, Spain HP Inc UK Ltd Regulatory Enquiries, Earley West 300 Thames Valley Park Drive Reading, RG6 1PT United Kingdom 台灣惠普資訊科技股份有限公司 臺北市南港區經貿二路 66 號 10 樓 電話：02-37899900 RMN (Regulatory Model Number): CB7222, PBVOY72. Chapter 10 Support...
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