1 Unpacking the Unit TrueNAS units are carefully packed and shipped with trusted carriers. If there is any shipping damage or any parts are missing, please take photos and contact iXsystems support immediately at support@ixsystems.com, 1-855-GREP4-iX (1-855-473-7449), or 1-408-943-4100. Please locate and record the hardware “A1-”serial numbers on the back of each chassis (typically on the controllers’...
7. HD mini SAS3 connectors 1 & 2 3. USB device (reserved, do not remove) 8. PCIe x8 expansion port 4. USB 2.0 connector 9. System console port (reserved) 5. Out-of-Band (OOB) serial port (3.5mm) 10. MAC address label Page 2 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
Using the included bolts, install the rail extender inside the rear of the rack. Repeat the process for the second ex- tender, which is a mirror image of the first. 3.2 Rail Spring If not already present, install a spring on the silver posts in the side of each rail. Page 3 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
Carefully place the chassis onto the rails mounted in the rack. Push the chassis in until the ears are flush with the front of the rack. If needed, attach the bezel. Use two of the supplied screws to secure each ear to the rack. Page 4 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
2.5” read intensive (RI) drives with interposer and adapter, and/or empty air baffles that preserve system air flow. Drives that lose functionality can be removed from the tray and a new drive installed in its place or a sys- tem upgraded by removing the air baffles and installing new drives ordered from iXsystems. Page 5...
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When installing the new drive, follow the previous procedure in reverse, but make sure the edge of the new inter- poser slides under the retention tab (circled) on the adapter. Page 6 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
5 Connect Expansion Shelves Expansion shelves connect to the HD mini SAS3 connectors on the X-Series. For detailed connection instructions and diagrams, refer to the Basic Setup Guide included with your iXsystems TrueNAS expansion shelf or see the online SAS Connections Guide.
To remove, grasp the bezel from the front and pull away from the chassis. 9 Controller Removal and Installation Warning: To avoid the potential for data loss, iXsystems must be contacted before replacing a controller or upgrad- ing to High Availability. See section “13 Contacting iXsystems”.
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Swing the locking levers outward and pull the blanking plate out of the system. Page 9 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
Hold the controller by the sides and align with the opening on the back of the chassis. Slide the controller into the X-Series chassis until it stops (1). Swing the locking levers inward until they snap into the blue clip on the bottom of the controller (2). Page 10 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
You should immediately test to confirm the OOBM Ethernet port IP address is active. Remote support requires functioning addresses. If iXsystems preconfigured the system, they have set the OOBM interfaces to the requested IP addresses. Otherwise, the OOBM IP addresses default to these static addresses: •...
DHCP server logs for the MAC addresses affixed to the back panel of each X-Series controller. To configure DHCP: ipmitool -H 127.0.0.1 -U admin -P {random} lan set 1 ipsrc dhcp Page 12 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
Repeat the sol activate command above and enter the randomized password to connect to the X-Series con- sole. 11.3 Logging Out Log out of the Out-of-Band management system by typing exit and pressing Enter. Page 13 Support: 1-855-473-7449 or 1-408-943-4100 Email: support@ixsystems.com...
Additional hardware guides and articles are available in the Hardware section of the Documentation Hub: https://www.truenas.com/docs/hardware/ The TrueNAS Community forums provide an opportunity to interact with other TrueNAS users and to discuss their configurations. The forums are available at: https://www.truenas.com/community/ 13 Contacting iXsystems For assistance, please contact iX Support: Contact Method Contact Options https://support.ixsystems.com Email support@iXsystems.com...
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