We recommend these tools when installing an R-Series system in a rack: • #2 Philips head screwdriver • Flat head screwdriver • Tape measure • Level • 16 standard M5 cage nuts (typically provided with square-hole racks) Support: 1-855-473-7449 or 1-408-943-4100 Page 1 Email: support@ixsystems.com...
2 R50 Components TrueNAS units are carefully packed and shipped with trusted carriers to arrive in perfect condition� If there is any shipping damage or missing parts, please take photos and contact iXsystems support immediately at support@ixsystems�com, 1-855-GREP4-iX (1-855-473-7449), or 1-408-943-4100�...
Power Supply 2 Power Supply 1 1� Serial port 2� 1Gb Ethernet OOBM port 3� Two USB 2�0 ports 4� Two USB 3�0 ports 5� Two RJ-45 10Gb networking ports 6� VGA monitor port Support: 1-855-473-7449 or 1-408-943-4100 Page 3 Email: support@ixsystems.com...
Remove the rack rails from the system. Fit a rail over the cage nuts on one rear rack post (the tab fits into the empty slot between the cage nuts) and use six M5 × 15mm screws to secure it to the rack� Repeat for the other rail� Support: 1-855-473-7449 or 1-408-943-4100 Page 4 Email: support@ixsystems.com...
Two people should lift the R50� Set the system onto the assist rails and align the rail sleeves with the rails� Slide the system forward until it is flush with the front of the rack. Support: 1-855-473-7449 or 1-408-943-4100 Page 5 Email: support@ixsystems.com...
Use four M5 × 20mm screws to secure each chassis ear bracket to the rack� M5 × 20mm screws Once you mount the system in the rack, uninstall the assist rails from the rack� Support: 1-855-473-7449 or 1-408-943-4100 Page 6 Email: support@ixsystems.com...
Squeeze the plastic release tabs on each side of the tray, then push the tray downwards to install the hard drive into the system� Close the slot cover and make sure it locks� Support: 1-855-473-7449 or 1-408-943-4100 Page 7 Email: support@ixsystems.com...
To secure the drive bay and prevent it from accidentally opening, tighten the captive thumbscrews on the front of the system� You can also use the included key to lock the drive drawer and prevent unauthorized access� Support: 1-855-473-7449 or 1-408-943-4100 Page 8 Email: support@ixsystems.com...
4.6 Install NVMe Trays To install an NVMe tray, push the tray into an empty slot, then close the release catch� Support: 1-855-473-7449 or 1-408-943-4100 Page 9 Email: support@ixsystems.com...
Never cable a single controller to different expanders on the same shelf. When purchased with a SAS expansion card, the R50 can connect to two Expansion Shelves� This diagram shows an R50 connected to two iXsystems ES102s: Support: 1-855-473-7449 or 1-408-943-4100...
Out of band logins have separate credentials from the TrueNAS web interface� The credentials are randomized and attached to the back of the TrueNAS chassis� For more details, see https://www�truenas�com/docs/sb-327� For additional details about out of band management, see the R-Series Out of Band Management guide: https://www�truenas�com/docs/hardware/rseries/rseriesoobm/ Support: 1-855-473-7449 or 1-408-943-4100 Page 11 Email: support@ixsystems.com...
Additional hardware guides and articles are in the Documentation Hub’s Hardware section: https://www�truenas�com/docs/hardware/ The TrueNAS Community forums provide opportunities to interact with other TrueNAS users and discuss their con- figurations: https://www�truenas�com/community/ 8 Contacting iXsystems For assistance, please contact iX Support: Contact Method Contact Options https://support�ixsystems�com Email support@iXsystems�com...
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