Table of Contents Section 1 – System Overview ....................3 Key Features ........................4 Basic Operations ....................... 5 UPS Overview ....................... 5 UPS Working Modes ..................... 5 UPS Physical Features and Options................12 Physical Features ......................12 UPS Options ........................ 19 Section 2 –...
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Appendix D: 10 to 20kVA Dry contact port definition............89 Appendix E: 10 to 20kVA Backfeed protection port definition.......... 90 Appendix F: 10 to 20kVA REPO port definition ..............91 SMARTZONE G6 UPS USER MANUAL...
Section 1 – System Overview The Panduit SmartZone™ UPS units are true on-line double conversion systems that deliver highly efficient and reliable power protection for your computer, IT, communications, and automatic equipment. These units have high electrical performance, intelligent monitoring, and network functions to properly monitor and...
Key Features • Integrated data center solution - UPS integrates with multiple External Battery Packs (EBP) and an external Maintenance Bypass Switch (MBS), offering an excellent choice for data center deployment. • 3-Phase In/3-Phase Out UPS - The 3-Phase UPS may be configured as a 3- Phase In/3-Phase Out high-density UPS system or as a 3-Phase In/Single-Phase Out high-density UPS system.
Basic Operations The basic operations of a double conversion UPS are explained through the high-level block diagram in Figure 1. UPS Overview The input of the UPS is connected to an AC power source via an input plug or a hardwire connection (depending on the UPS unit purchased).
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Normal Mode Normal mode (on-line double conversion) is the default working mode of the UPS unit. When the UPS is operating in normal mode it provides a stable pure sinusoidal AC power output and charges the battery. In normal mode the input and output relays are closed, and the bypass (ECO) relay is open.
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frequency is converted to 50Hz on the output, no UPS derating is required. When this mode is enabled, the bypass mode is automatically disabled (the unit cannot switch to bypass mode under any conditions). CF mode works in conjunction with normal mode only.
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Battery Mode The UPS automatically transitions into battery mode with no power interruption when input voltage is abnormal or is lost. The UPS may manually be put into battery mode, indirectly, by manually running the battery test. The UPS will automatically return to Normal Mode when the input sources recover.
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scheduled to automatically run at a predetermined interval. As part of executing the battery test, a test duration must be specified. The frequency and duration of the battery test have an impact on the battery life. A longer test duration will provide more accurate results but will cause the UPS to have a longer recovery time (battery charge will be farther depleted and it will take longer to charge the battery to allow the UPS to provide the specified run time when needed).
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• All UPS units must be of the same rating. • The input of all the UPS units must be connected to a common input bus. • The output of all the UPS units must be connected to a common output bus. •...
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UPS units in ECO mode and confirm that all settings are correct. Each UPS unit should have a unique Parallel ID. • Then turn ON all battery breakers and confirm the parameter (V/I) are normal. • Set all units in the Parallel mode system to normal mode. •...
UPS Physical Features and Options The following sections provide an overview of the human and electrical interfaces on the UPS unit. All UPS units are rack mountable with a display on the front side of the unit. Physical Features UPS Front Panel The UPS Front Panel for all 5to10kVA 1-Phase and 10-20kVA 3-Phase Models are the same.
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UPS Rear Panel The rear side of the unit varies based on the part number of the unit (refer to Figures in this section). Intelligent Slot (5) The UPS can be ordered equipped with a Network management Card. Alternatively, the UPS may be ordered with an empty Intelligent Slot, and latter updated with a UPS Network Management Card or a UPS Relay Card Maintenance Bypass Signal Port (MAINT.)(6)
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and EBP Operating Voltage and are not interchangeable due to the operating voltage. Chassis Ground Connection Point (ground symbol) (15) All units have a chassis ground connection that is used to ground the UPS chassis to the rack/cabinet. For safety reasons, the connection must be connected to the rack/cabinet ground.
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U05N11V / U05S11V The 5kVA North American (NA) UPS unit has a permanently connected input power cord with an L6-30 plug. This unit has two groups of outlets. Group 1 (2x L6-30R) outlets are the main outlets that are not switchable, these outlets should contain the critical loads.
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U06N12V / U06S12V The 6kVA EU UPS unit has a terminal block for a hardwire connection on the input of the UPS. This unit has three groups of outputs. Group 1 (hardwire connection) is the main non-switchable output; this output should contain the critical loads. Group 2 (2x C- 13 with a 10A output breaker) are non-critical load switchable outlets.
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U10N12V / U10S12V The 10kVA EU UPS unit has a terminal block for a hardwire connection on the input of the UPS. This unit has three groups of outputs. Group 1 (hardwire connection) is the main non-switchable output; this output should contain the critical loads. Group 2 (2x C- 13 with a 10A output breaker) are non-critical load switchable outlets.
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U10N32V / U10S32V / U15N32V / U15S32V / U20N32V / U20S32V The 10 - 20kVA EU 3-phase UPS units have two groups of terminal blocks for a hardwire connection on the input of the UPS: one group for main input and the other group for bypass input.
UPS Options External Battery Pack The UPS comes with one External Battery Pack (EBP). Additional EBPs may be connect to the UPS to extend the runtime of the UPS when operating in battery mode. The single-phase 5-10kVA UPS units support up to five EBPs. The 3-phase 10-20kVA UPS units support up to eight EBPs.
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Ensure that the polarities are correctly connected to the UPS unit and to subsequent EBP units. The battery cartridges cannot be mixed, please use the Panduit recommended battery cartridges sets (P/N UVD240 or P/N UVD480) for the appropriate EBP. Battery cartridges must be changed in sets.
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Connect the ethernet port on the Network card to an ethernet switch or router using a standard Cat 5E or Cat 6 ethernet cable. Sensor Connection Connect the supports Panduit environmental sensors and/or sensor hub with the cables provided in the sensor installation kit. MAC ID Label The MAC ID of the wired ethernet port is listed on the label on the faceplate of the Network card.
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using a paper clip or similar device. The behavior of the Network card is provided in the table below and is dependent on the duration of the button press. RESS DURATION FUNCTION >8 Seconds Soft Reset to Restart/Reboot NMC >20 Seconds Hard Reset to Reset factory default settings of NMC Micro USB Connection The USB connector provides a COM port connection for a command line interface (CLI)
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Relay Card The intelligent slot on the UPS unit may except the relay card or the Network card, not both. The relay card would typically not be used in the 3-phase UPS units since these unit have dry contact points built into the unit. Follow the steps in the Network card section to install or remove the relay card from the UPS unit.
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The relay card contains eleven dry contact outputs plus common and one dry contact input plus ground. The input and outputs are factory programmed according to functions listed in the table below. Figure 16: Relay Card Front and Top View (showing connection points) SMARTZONE G6 UPS USER MANUAL...
Section 2 – Front Panel Display (FPD) The front panel display contains four color icon LEDs, a 3.5-inch color touch screen display and a power ON/OFF button. Figure 17: Front Panel Display (FPD) 1. Status LEDs (from top to bottom: Alarm, Bypass, Battery, Inverter) 2.
Power Button Operation Button Function ➢ Turn on UPS: ➢ Press and hold the ON/OFF button for more Battery Mode: than 6 seconds to turn OFF the UPS power. ON/OFF Button ➢ When the UPS is in bypass mode, press Exit bypass mode: and hold this button to switch to normal mode.
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• NOTE: The load is not protected, and the power is not conditioned by the UPS when the UPS is in internal Bypass Mode. Switch the 3-Phase UPS to Maintenance Bypass (with the option Maintenance Bypass Switch Unit - MBS): •...
Shutdown Procedure CAUTION! This procedure should be followed to completely shut down the UPS and the LOAD. After all power switches, isolators and circuit breakers are opened, there will be no output. • Switch OFF the Battery breaker on the EBP. •...
Display Icons Number Icon Description Status Icon: When pressed goes to the status menu page. Alarm Icon: When pressed, goes to the alarm/warning/event menu page. Warning Icon: When pressed, goes to the alarm/warning/event menu page. Event Icon: When pressed, goes to the alarm/warning/event menu page.
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Number Icon Description AC Output Icon: Output circuitry will turn green on the home page when providing power to the load. Load Icon: The approximate load capacity percentage is indicated by the number of load bar sections illuminated. Each bar represents 25% of the load capacity.
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Number Icon Description icon provides an overview of the UPS with access to the Dashboard, Identification, and Control & Manage. Dashboard Icon: When pressed, goes to the dashboard page. Status Icon: When pressed, goes to the status menu page. Alarm Icon: When pressed, goes to the alarm/warning/event menu page.
Initialization Page As the UPS unit powers up and initializes the FPD will show the Smartzone UPS initialization page, refer to Figure 20. Figure 20: UPS Initialization Page on the Front Panel Display Home Pages After initialization is complete, the FPD automatically transitions to the home page. This is a summary page that provides a quick view of the UPS current operating conditions.
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system status and allows the user to transition to other FPD pages. Pressing the three horizontal bars takes the user to a Status Menu page, refer Figure 23. For a functioning UPS unit, the Mains State will be replaced with the current operating state (Status/Alarms/Events) of the UPS.
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Figure 21: 5-10kVA Home Page (EU Single-Phase UPS) Figure 22: Home Page (3-Phase UPS) Dashboard Page This page as the same two banners across the top of the page as the Home page. The main body of the Dashboard page is broken up into categories. On the left side of the page are the input measured parameters, voltage and current of each phase.
Figure 23: Dashboard Page (3-Phase UPS) Status Pages The status page has ten pages, the first page provides a menu of the status pages. The second page provides details on the measured input (main) values. The next page provides details on the measured bypass values. The next two pages provide details on the measured output values.
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the Dashboard page (magnifying glass), Status Menu page (right/left arrows), Alarm Menu page (bell), Settings Menu page (gear wheel), Maintenance Menu page (hand tools), Common Menu page (hand touch point), or the About page (question mark sheet). Note: A small green “+” sign is next to the icon of the page type that the screen is currently in.
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Figure 25: Mains Input Status Page (3-Phase UPS) Bypass Input Status Page This page provides detailed bypass input measurements, this page is supported only on the 3-phase UPS units where the mains inputs and the bypass inputs may be two separate connections.
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Output Status Page These two pages provide detailed output measurements. Both pages have the same two banners across the top of the page as described in the main menu page. The main body of the first page contains the first four measured output parameters. The page shown below provides the output phase voltage for each phase, the output line-to- line voltage for each phase, the output frequency for each phase and the output current for each phase.
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Figure 28: Output Status Page 2 (3-Phase UPS) Status Information Page These two pages provide the status of the Maintenance Bypass switches, the status of the dry contact ports built into the UPS, the status of a generator connection and the measured ambient temperature.
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Figure 29: Status Information Page 1 (3-Phase UPS) Status Information Page 2 The main body of the second page contains status of the lock plate over the maintenance bypass breaker in the Maintenance Bypass Switch unit, the status of the generator dry contact points and the ambient temperature detected by the UPS.
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Figure 30: Status Information Page 2 (3-Phase UPS) Battery Status Page These two pages provide the status of the battery connected to the UPS. NOTE: All references to battery in this section refers to all EBP units connected to the system as one battery.
Figure 31: Battery Status Page 1 Battery Status Page 2 The main body of the second page contains status of the Battery capacity as a percentage of the maximum capacity and the battery backup time in minutes. Press the up arrow to go to the previous Battery Status page. Press the up and over arrow to return to the Status Menu page.
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Alarm Menu Page This is the menu page for the alarm pages. This page has the same two banners across the top of the page and the same banner along the bottom of the page as described in the Status Menu page. The main body of this page has two levels that may be pressed to transition the FPD to the alarm/warning page or the event log page.
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Figure 34: Current Alarm Page History Event Page This page provides the log of events that have happened in the UPS system. The most recent event is at the top of the log. Alarms are identified by the red alarm icon; warnings are identified by the yellow warning icon and events are identified by the blue event icon.
alarms in the UPS. The audio alarm location toggles between mute and unmute every time it is pressed. When the audio is unmuted, this location will have a green speaker icon as shown in Figure 33, when the audio is muted, this location will have a red speaker icon, refer to Figure 36.
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Figure 37: Setting Menu Page Basic Setting Menu Page This is the menu page for the basic settings. This page has the same two banners across the top of the page and the same banner along the bottom of the page as described in the Status Menu page.
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has the same two banners across the top of the page as described in the Status Menu page. The main body of this page has left and right arrows on the Language line to scroll through the available language options supported on the UPS, the default is English. After selecting the appropriate language, press the “Save Config”...
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After making all the necessary changes on this page, press the “Save Config” button to save the password changes. Press the up and over arrow to return to the Basic Setting Menu page. Figure 40: Password Setting Page Figure 41: Password Keyboard Page Brightness Setting Page This page allows the user to set the brightness and timeout on the display.
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from 1 to 63 to change the brightness of the display, the default is 63. On the “Backlight Time” line the user may enter a number from 1 to 255 seconds, the default is 60 seconds. This is the number of seconds that the display will stay light with no activity before turning OFF to conserve power.
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Figure 43: Date/Time Setting Page Advanced Setting Menu Page NOTE: These operations are recommended to be performed by professional service providers, or under the guidance of professional service providers. From the Setting Menu page, pressing on the Advanced Settings level will transition the FPD to the Password Entry page, if the user was not already logged in with the proper credentials.
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Figure 44: Password Entry Page Password Keyboard Page This is the Password Keyboard page that allow the user to enter the appropriate password. This page has the same two banners across the top of the as described in the Status Menu page. The main body of this page has a number keyboard.
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Figure 45: Password Keyboard Page The Advanced Setting menu page has the same two banners across the top of the page and the same banner along the bottom of the page as described in the Status Menu page. The main body of this page has four (for single-phase UPS units) or six (for 3-phase UPS units) levels that may be pressed to transition the FPD to the various advanced setting pages.
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Figure 46: Advanced Setting Menu Page System Setting Pages These pages allow the user to set the system parameters of the UPS. These pages have the same two banners across the top of the page as described in the Status Menu page.
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Figure 47: System Settings Page (3-Phase UPS) Parallel Setting Page This page allows the user to set the Parallel System Configuration mode parameters of the UPS. These functions are supported in the 3-phase UPS units only. This page is not available on the 5-10kVA single-phase UPS units.
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After making all the necessary changes on this page, press the “Save Config” button to save the changes. Press the up and over arrow to return to the Advanced Setting Menu page. Figure 48: Parallel Setting Page Output Setting Page This page allows the user to set the output parameters on the UPS.
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ensure the outputs of all UPS units in the system are the same. This enables optimal load sharing across the UPS units in the system. This adjustment is available only on the 3-Phase UPS units. Therefore, the single-phase 5-10kVA UPS units will not have the “Inverter Volt Adjust”...
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select 0 to 24 for the number of months for the time to calculate the timing of changing from boost charge mode to float charge mode, the default value is 3 months. This is a battery life optimization tool. NOTE: This is supported only on the 3-Phase UPS units, so the single-phase UPS units will not have this line on these pages.
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present on the 3-Phase UPS units. Pressing on the left/right arrows in the “EOD G3 Battery Volt” line allows the user to select the cell voltage (1.75V, 1.84V or 1.92V) at which Outlet Group 3 will automatically turn OFF, the default is 1.75V, which is the same voltage that the system will turn OFF when running in battery mode.
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Figure 52: Battery Setting Page 1 (EU Single-Phase UPS) Figure 53: Battery Setting Page 2 (EU Single-Phase UPS) Bypass Setting Page This page allows the user to set the bypass limits and ranges on the UPS. This page has the same two banners across the top of the page as described in the Status Menu page.
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operating in ECO Mode it will switch to Battery Mode. This page allows the user to adjust this limit based on the tolerance of the loads connected to the output of the UPS. The “Bypass Volt Prot Lower Limit” line may be adjusted from -10% to -45% by using the left and right arrows to select the appropriate lower voltage limit, default is -15%.
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Figure 54: Bypass Setting Page Dry Contact Setting Pages These two pages allow the user to set the meaning of the internal input and output dry contact ports on the 3-phase UPS units only. These pages will not be available on the 5-10kVA Single-Phase UPS units.
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Pressing the left/right arrows on the “IN 04” line allows the user to select the meaning of the fourth input dry contact (between IN pins 7 and 8), default is Close. Close means there is nothing assigned to this input dry contact. After making all the necessary changes on this page, press the “Save Config”...
Pressing on the button field next to the “OUT 3” contact toggles the sense of this output contact between “Normally Opened” and “Normally Closed”. Pressing the left/right arrows on the “OUT 03” line allows the user to select the meaning of the third output dry contact (between OUT pins 5 and 6), default is Close.
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the Battey Self-Check page or the Touch Screen Correction page. Figure 57: Maintenance Menu Page Battery Self-Check Page This page has the same two banners across the top of the page and the same banner along the bottom of the page as described in the Status Menu page. The main body of this page contains the settings for the Automatic Self -Check and the menu page to each of the Automatic Self-Check setup pages.
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Figure 58: Input Dry Contact Setting Page Auto Self-Check Disable Setting Page This page has the same two banners across the top of the page and the same banner along the bottom of the page as described in the Status Menu page. The main body of this page shows the setting for the disable of the automatic self-check of the UPS.
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Auto Self-Check Monthly Setting Page This page has the same two banners across the top of the page and the same banner along the bottom of the page as described in the Status Menu page. The main body of this page contains the settings for the monthly automatic self-check of the UPS.
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The main body of this page contains the settings for the weekly automatic self-check of the UPS. Pressing on the left/right arrows on the “Date/Cycle(day)” allows the user to select the day in a week (Sunday – Saturday) that the self-check test should be run. Pressing on the number in front of the Hour allows the user to select the hour in that day that the self-check test should be run.
select the number of days between each automatic self-check test, default is 30 days. After making all the necessary changes on this page, press the “Save Config” button to save the changes. Press the up and over arrow to return to the Battery Self-Check page. NOTE: Upon returning to this page, the “Self-Check Mode”...
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The main body of this page has three or four levels that may be pressed to transition the FPD to the Outlet Group Control page (for Single-Phase UPS units only, all outputs on the 3-phase units are hardwired), Inverter ON/OFF page, the Battery Test page, or the Alarm Clear page.
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Figure 64: Outlet Group Control Page (Single-Phase EU UPS) Inverter ON/OFF Page This page has the same two banners across the top of the page as described in the Status Menu page. The main body of this page allows the user to turn ON and OFF the system output inverter(s).
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Figure 65: Inverter ON/OFF Page (3-Phase UPS) Battery Manual Test Page This page has the same two banners across the top of the page as described in the Status Menu page. The main body of this page contains the locations to Start or Stop the manual one-time Battery Test.
The main body of this page contains a confirmation popup to clear all the user settable alarms on the system. Pressing on “Confirm” clears all the user settable alarms on the system. Pressing on the cancel returns the FPD back to the Common Menu page. Figure 67: Alarm Clear Page About Pages The About pages are used to provide high-level information about the UPS and the...
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Figure 68: About Menu Page (3-Phase 10kVA UPS) UPS Firmware Version Pages These pages have the same two banners across the top of the page as described in the Status Menu page. The main body of this page contains the firmware versions of the modules in the UPS. Each page contains five modules.
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Press on the up arrow to go to the previous UPS Firmware Version page. Press on the up and over arrow to go to the About Menu page. Figure 70: UPS Firmware Version Page 2 (3-Phase UPS) The single-phase 5-10kVA UPS has the LCD Firmware Version, the Monitor Firmware Version, the UPS CPLD Firmware Version, UPS DSP Firmware version, so the firmware version span across one UPS Firmware Version page.
Appendix A1: 5 to 10kVA Fault/Alarm Codes The following Error Code Tables list the available Fault and Alarm codes shown on the display of the 5 to 10kVA 1-Phase UPS Family. The Buzzer will make a continuous beep or periodic beep (about 1 per second). The Alarm/Fault LED will either illuminate Yellow for Alarm or Red for Fault.
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Error Error Error Description Buzzer Code Type Inverter Overload Alarm Periodic Bypass Blink Inverter Overload Time Out Alarm Periodic Bypass Blink Inverter DC Over Voltage Alarm Periodic Bypass Blink Output Measurement Mismatch Fault Continuous Fault On Inverter soft start Fail Fault Continuous Fault On...
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Error Error Error Description Buzzer Code Type Bypass Overload Time Out Alarm Periodic None PDU ACTIVATED Alarm none None Battery Over Temp Critical Alarm Continuous Alert On Battery Low Temperature Alarm Continuous Alert On battery Over Temp Alarm Continuous Alert On Battery Temp Sensor Disconnected Alarm Continuous...
Appendix A2: 10 to 20kVA Fault/Alarm Codes The following Error Code Tables list the available Fault and Alarm codes shown on the display of the 10 to 20kVA 3-Phase UPS Family. The Buzzer will make a continuous beep or periodic beep (about 1 per second). The Alarm/Fault LED will either illuminate Yellow for Alarm or Red for Fault.
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Error Error Error Description Buzzer Code Type INV self-test Fault Fault Continuous Fault On DC Component Fault Fault Periodic Fault On DC bus abnormal Fault Continuous Fault On Unit insert fault Fault Periodic Fault On INV DSP Power Fault Fault Continuous Fault On INV Over Temperature...
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Error Error Error Description Buzzer Code Type REC Comm. Error Alarm Periodic Bypass Blink Mains input lost Alarm Periodic None Set Data Err. Alarm Periodic Alarm On INV Par. cable abnormal Alarm Periodic Alarm On INV Overload Alarm Periodic Bypass Blink INV not synchronized Alarm Continuous...
Appendix B: Troubleshooting In case the UPS cannot work normally, it might be wrong in installation, wiring or operation. Please check these aspects first. If all these aspects are checked without any problem, please consult with local agent right away and provide below information. •...
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no charge voltage are damaged, or battery replace whole group batteries, and current is reversely connected. Connect the battery cables correctly; Battery number and capacity are not set Go to LCD setting of the battery correctly. number and capacity, set the correct data.
Appendix C: Configuration Options The following options should be configured on a newly installed UPS System. These are the minimum options that should be configured after initial power up of the system. Other options could be configured later. However, if the system being powered up is a parallel system, then the parallel configurations must also be configured at initial power up.
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returns when the UPS changes status because of an event or when the UPS Display Interface is pressed. 2022-01-01 Date and Date and time Enter the current date and time. Time 07:00:00 Normal, ECO, Working Mode Normal Set up the UPS working Mode Single is a single UPS in the system.
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Phase UPS is 1-8). Boost/Float Used f or battery life optimization (available 3 Months 0 – 24 Months Conversion only on the 3-Phase UPS). Cell Float Used f or battery life optimization (available 2.25V 2.20-2.29V Voltage only on the 3-Phase UPS). Cell Boost Used f or battery life optimization (available 2.35V...
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Appendix D: 10 to 20kVA Dry contact port definition Input dry contact interface: Port Name Function IN-1 Input_contact_1 Input dry contact signal port (Select with LCD) IN-2 Input dry contact signal GND IN-3 Input_contact_2 Input dry contact signal port (Select with LCD) IN-4 Input dry contact signal GND IN-5...
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Appendix E: 10 to 20kVA Backfeed protection port definition Definition of male port: Instruction: Instruction Pin1/PIN2 Normally NO Pin3/PIN4 Normally NC Function description: Drive the bypass breaker when Backfeed alarm. SMARTZONE G6 UPS USER MANUAL...
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Appendix F: 10 to 20kVA REPO port definition Connection diagram: EPO Wiring Diagram Function 1. Remove the wire jumper between terminals 3 & 4. 2. Connect wires from the Normally Closed (NC) contact of the EPO EPO-NC (Default) switch/relay. The EPO function will be triggered when the wire jumper between pins 3 and 4 is removed or the EPO contact changes to Normally Open (NO).
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