The glucose test result is below the lower
limit.
The glucose test result is higher than the
upper limit
• Dead battery
Bluetooth pairing failure
The AlphaTrak 3 meter was not able to
connect to the AlphaTrak 3 mobile
Application
Repeat the test. If the result is still too
low, contact your Veterinarian for further
help.
Repeat the test. If the result is still too
high, contact your Veterinarian for further
help.
Replace battery. Reset date and time, if
necessary.
If meter still does not enter test mode,
contact Zoetis Customer Care.
Ensure Bluetooth is turned on your mobile
device and you have started the AlphaTrak
3 Application. Press "Get results" on your
mobile application to establish the
connection.
If the error still occurs, contact Zoetis
Customer Care.
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