Zoetis AlphaTrak 3 User Manual page 30

• There may be a problem with the test strip
• Meter error
 1. Internal reference error (data memory)
 2. Firmware checksum error (program
memory)
 Incorrect test procedure. For example,
putting blood on the test strip before
meter waiting applied state
 There may be a problem with the test strip
 Meter error
 The test strip is affected with damp
• There may be a problem
with the test strip
• Meter error
 Strip Sensing path broken
 Strip Type (OEM) error
• There may be a problem
with the test strip connection with the meter
• Meter error
 Perform a control solution test using a
new test strip. If the test results are within
the range printed on the test strip vial,
retest using blood and a new test strip.
 If the control solution result is out of range
or the error reappears, contact Zoetis
Customer Care.
 Wait for drop and strip to appear before
applying blood or control solution.
 Perform a control solution test using a
new test strip. If the test results are within
the range printed on the test strip vial,
retest using blood and a new test strip.
 If the control solution result is out of range
or the error reappears, contact Zoetis
Customer Care.
 Perform a control solution test using a
new test strip. If the test results are within
the range printed on the test strip vial,
retest using blood and a new test strip.
 If the control solution result is out of range
or the error reappears, contact Zoetis
Customer Care.
 Perform a control solution test using a
new test strip. If the test results are within
the range printed on the test strip vial,
retest using blood and a new test strip.
 If the control solution result is out of range
or the error reappears, contact Zoetis
Customer Care.
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