Demtech Pro-Wedge 3XL Operator's Manual page 28

9.2 Appendix B
DEMTECH Services, Inc. warrants all equipment of its manufacture to be free from defects in
materials, workmanship, mechanical parts, and labor for a period of one year from the date of
shipment to the original buyer and ninety days for electrical. This warranty excludes normal wear
items such as gears, bearings and chains. The liability under this warranty is limited to replacement
parts and labor on equipment when the equipment is returned prepaid to the factory or its authorized
service center with prior authorization from DEMTECH Services, Inc., and upon examination by
DEMTECH Services, Inc., is determined to be defective. At DEMTECH Services, Inc.'s option,
a service representative may be dispatched to the equipment location.
As an additional protection, DEMTECH Services, Inc. warrants that for a period of 90 days from
the date of shipment to the original buyer, pending prior authorization from DEMTECH Services,
Inc., there will be no charge for service related shipping of parts and/or equipment or for authorized
travel of a service representative to the equipment location.
shipping the equipment or parts thereof or for travel are the responsibility of the buyer. Our warranty
for this equipment is rendered void if the unit has been repaired, taken apart or modified, or
attempted to be, unless such actions have been taken in accordance with written instructions
received from DEMTECH Services, Inc.
subjected to abuse, accident or other abnormal conditions.
1. Notify DEMTECH Services, Inc. by calling 1-888-324-9353. Overseas customers should
contact the local DEMTECH authorized service center. Please be prepared with the model
number, serial number and full details of the difficulty. Upon receipt of this information,
service data or shipping instructions will be provided by DEMTECH Services, Inc. Do not
return the unit for repair without first contacting the factory or its representative for
instructions.
2. After the initial 90 day period, on receipt of shipping instructions, forward the equipment
prepaid to the factory or its authorized service center as instructed. If requested, an
estimate of the charges will be made before work begins, especially with those cases where
the DEMTECH Services, Inc. product is not covered by the warranty.
3. If the original carton and packing are not available, the product should be packed in a
container with a strong exterior and surrounded by a protective layer of shock-absorbing
material. DEMTECH Services, Inc. advises returning the equipment at full value to the
carrier.
DEMTECH Services, Inc. reserves the right to make changes in design at any time
without incurring any obligation to install the same changes on units previously purchased.
This warranty states the essence of the obligations or liabilities on the part of DEMTECH
Services, Inc. THE FORMAL, COMPLETE AND EXCLUSIVE STATEMENT OF
DEMTECH SERVICES, INC.'S WARRANTY IS CONTAINED IN ITS QUOTATIONS,
ACKNOWLEDGEMENTS AND INVOICES. DEMTECH Services, Inc. neither assumes, nor
authorizes any person to assume for it, any liability in connection with the sale of its equipment
other than those set forth herein.
Warranty
The warranty is also void if the equipment has been
IF ANY FAULT DEVELOPS,
THE FOLLOWING STEPS SHOULD BE TAKEN:
After 90 days, all costs incurred for