nilan CTS700 TOUCH Installation Instructions Manual
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INSTALLATION INSTRUCTIONS
BY NILAN
CTS700 TOUCH
Compact P / Compact P Polar - AIR9/AIR9+ (English)
Version 3.00 - 02.09.2020

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Summary of Contents for nilan CTS700 TOUCH

  • Page 1 INSTALLATION INSTRUCTIONS BY NILAN CTS700 TOUCH Compact P / Compact P Polar - AIR9/AIR9+ (English) Version 3.00 - 02.09.2020...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety Starting the external unit ..............................................Power supply ....................................................Heat pump domestic hot water ............................................. Heat pump for central heating ............................................Dsiposal ..........................................................Ventilation unit ....................................................Heat pump ......................................................General information Introduction ........................................................General information prior to installation ......................................
  • Page 3 Compact P / Compact P Polar - AIR BY NILAN CO2 sensor ....................................................... Cooker hood and EM-box ............................................... SHW hot water tank ................................................Other electrical connections ..............................................User selection 1 ..................................................User selection 2 ..................................................External room sensor ................................................Fire protection .....................................................
  • Page 4 Troubleshooting Emergency operation ..................................................Emergency operation domestic hot water ..................................... Emergency operation central heating ....................................... Domestic hot water ..................................................... Errors and solutions domestic hot water ......................................Central heating ....................................................... Failures and solutions central heating ........................................
  • Page 5 Compact P / Compact P Polar - AIR BY NILAN...
  • Page 6: Starting The External Unit

    Safety Starting the external unit The external AIR unit is equipped with a compressor heater, which heats up the compressor prior to starting and in case of low outdoor temperatures. This facilitates start-up and extends the compressor’s service life. CAUTION The compressor heater must be left on for a minimum of 3 hours before starting the compressor for the first time.
  • Page 7: Dsiposal

    Compact P / Compact P Polar - AIR BY NILAN Disposal Ventilation unit Nilan’s units consist mainly of recyclable materials. They must, therefore, not be mixed with household waste, but must be delivered to your local recycling center for disposal. Heatpump Concerning disposal of units with heat pumps, it is important to contact the local authorities for information about correct handling of these.
  • Page 8: General Information Introduction

    If you have questions regarding installation of the unit after having read the instructions, contact your nearest dealer of Nilan products. You can find Nilan dealers on www.nilan.dk/en-gb/frontpage/ download/dealers. The purpose of these instructions is to advice the installer on correct installation and maintenance of the unit.
  • Page 9 Compact P / Compact P Polar - AIR BY NILAN indoor air, providing good comfort for persons in the dwelling, even if the indoor temperature is high. Compact P is able both to provide cooling and produce domestic hot water, so it could be said that the cooling of the supply air is "free of charge".
  • Page 10: The Installation's Internal Unit

    The installation's internal unit Compact P: AIR: Duct connections 21. 8 l expansion tank for central heating circuit Front panel for filter changes 22. Safety valve and manometer for the central heating circuit The control panel (touch-screen), can be moved out and mounted wherever you wish 23.
  • Page 11: The External Unit

    Compact P / Compact P Polar - AIR BY NILAN The external unit 1. Evaporator element 2. Ventilator 3. Condensate drain with integrated heating cable 4. Heat pump 5. Connectors to internal unit (liquid) 6. Communication to internal unit and electrical connection...
  • Page 12: Overview Of Temperature Sensors

    Overview of temperature sensors Temperature sensors in the unit Temperature sensors outside Temperature sensors in the hot the unit water tank T1: Outdoor air T7: Supply air after heating T11: Top of tank T2: Supply air (inlet) element (accessory) T12: Bottom of tank T3: Extract air (outlet) T8: Outdoor air before T4: Extract air after heat...
  • Page 13: Dimensional Drawing - Internal Unit

    Compact P / Compact P Polar - AIR BY NILAN Dimensional drawing Internal unit: Connections: 1. Outdoor air 2. Supply air (inlet) 3. Extract air (outlet) 4. Discharge air Internal unit weight: 257 kg External unit weight AIR9: 125 kg...
  • Page 14: Dimensional Drawing - External Unit

    External unit AIR9 External unit AIR9+...
  • Page 15: Pipe Diagram

    Compact P / Compact P Polar - AIR BY NILAN Pipe diagram 3/4" flow Buffer tank 3/4" return 1" flow 1" return External AIR unit Internal AIR unit 18. Connection 1" 28. Manometer 19. Flexible hose 1" 29. Safety valve 2.5 bar 20.
  • Page 16: Accessories

    Accessories Electrical pre-heating element for frost protection In longer periods of sub-zero temperatures, the high-efficiency counterflow heat exchanger will ice up. To avoid icing, it is recommended that an electrical preheating element is mounted. The pre-heating element uses very little energy, but it ensures efficient heat recovery without de-icing.
  • Page 17: Safety Features

    To make it easy to service the unit in the future, we recommend that you fit a flexible connection between the unit and the duct system. Nilan's flexible sound damper absorbs sounds effectively from both the duct system and from roof stacks.
  • Page 18: Installation

    When lifting the units with the supplied straps, these must be at an angle of max. 45° from the vertical. Nilan also offers a lifting trolley, with which the unit can be lifted directly off the pallet and into the building. If the filter box is removed, the unit can be manoeuvred through an ordinary door.
  • Page 19: Installing The External Unit

    Compact P / Compact P Polar - AIR BY NILAN Installing the external unit Installation transport of external unit The external AIR unit is supplied film-wrapped and fastened with straps to a transport pallet. If ground conditions allow, it is recommended that a lifting truck is used to move it.
  • Page 20: Installing The External Unit

    Installing the external unit The external unit must always be installed on a firm, vertical and vibration-free surface and secured to some solid material if possible. Account must also be taken of the prevailing wind direction during the heating season, as the performance of the heat pump will be limited if the external unit is exposed to strong winds.
  • Page 21: Fixing Of External Unit To Substrate

    Compact P / Compact P Polar - AIR BY NILAN Fixing of external unit to substrate If the outdoor unit is placed in a place with a lot of wind, e.g. on a roof, it is necessary to attach it to the substrate using the 6 pre-drilled holes in the bottom.
  • Page 22: Condensate Drain

    Condensate drain During operation, condensate will form in the external unit’s evaporator, and which has to be run off to a drain. From the evaporator condensation tray is mounted a 700mm hose which is led to the drain. The condensation drain must be insulated against frost, although a 1.5 m heating cable Ø25 / 4mm is included, which also helps to keep the condensation drain frost-free.
  • Page 23: Electrical Installation

    Compact P / Compact P Polar - AIR BY NILAN Electrical installation Safety ATTENTION All work must be carried out by qualified persons and in compliance with existing legislation and regulations. ATTENTION It is important that the power is off, if you do work to the electrical components of the unit.
  • Page 24: User Panel

    User panel Touch panel At delivery of the unit, the Touch panel is integrated in the front, but can be moved out, it you want to place it in etc. the Kitchen or living room. ATTENTION An ordinary Type A (T-568A) LAN cable must be used, not a crow over cable, max 20m. Do you want to crimp a RJ45 plug on to a cable, you must notice the following: 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8...
  • Page 25: Placement Of The Touch Panel

    Compact P / Compact P Polar - AIR BY NILAN Placement of the Touch panel Below is shown how the touch panel can be moved out of the unit. The following page shows how to mount the wall bracket for the Touch panel.
  • Page 26: Mounting The Wall Bracket

    Mounting the wall bracket The Touch panel can be mounted on the wall using the integral wall-bracket. 1. The wall bracket is fixed to the wall with two screws. 2.a. Insert the RJ45 plug into the wall bracket with the top of the plug aligned with the dotted line in the wall bracket, and with the RJ45 release tab facing away from the wall.
  • Page 27: Electrical Connection Of The Unit

    Compact P / Compact P Polar - AIR BY NILAN Electrical connection of the unit Safety ATTENTION All work must be carried out by qualified persons and in compliance with existing legislation and regulations. ATTENTION It is important that the power is off, if you do work to the electrical components of the unit.
  • Page 28: Change From 400V To 230V

    Change from 400V to 230V The standard connection in the unit is 3x400V + N. In those countries or areas where this standard is not applicable, the unit can easily be switched to either 3x230V or 1x230V. The terminal block can be found in the control for AIR. Please refer to the wiring diagram enclosed with the unit.
  • Page 29: Electrical Connections Accessories

    Compact P / Compact P Polar - AIR BY NILAN Electrical connections accessories External electrical preheating element If Compact P has not been purchased in the Polar version with integral preheating element, there is an option for purchasing an external electrical preheating element for subsequent installation.
  • Page 30: Co2 Sensor

    The CO sensor You can purchase a CO sensor as an accessory if you want to control the fan speed level in accordance with the CO level in the dwelling. CAUTION Always disconnect the power supply to the unit before opening its doors or working on its electrical installations.
  • Page 31 Compact P / Compact P Polar - AIR BY NILAN 7. Reinstall the counterflow heat exchanger. Remember to reinstall the T4 sensor. Run the wire from the CO sensor to the circuit board and connect it as shown below: The three wires are connected as follows:...
  • Page 32: Cooker Hood And Em-Box

    Cooker hood and EM box There are several benefits from connecting the cooker hood to the home’s ventilation system. Firstly, there is full heat recovery of heat from cooking. Secondly, the unit is able to provide balance in the ventilation. If the cooker hood does not run via the ventilation and if the house is new and airtight, use of the cooker hood will create a negative pressure in the home, minimising the suction effect from the cooker hood and also creating smoke problems, for instance if a wood-burning stove or open fire is installed and in use.
  • Page 33: Shw Hot Water Tank

    Compact P / Compact P Polar - AIR BY NILAN SHW hot water tank The SHW hot water tank is connected to Compact P AIR connection panel as shown below. The SHW tank has its own power supply via a Schuko plug.
  • Page 34: Other Electrical Connections

    Other electrical connections User selection 1 It is possible to override the unit's functions via an external signal from a potential free contact The User selection function can be used for many purposes, e.g. in the case of a wood burning stove or open fire.
  • Page 35: User Selection 2

    Compact P / Compact P Polar - AIR BY NILAN User selection 2 As with User selection 1, it is also possible with User selection 2 to override the unit's functions via an external signal from a potential free contact. The difference is that by activating User selection 2, the control system also transmits an output signal.
  • Page 36: External Room Sensor

    External room sensor If the unit is not intended to be controlled on the basis of the ambient temperature measured by the exhaust air at T3, an external room sensor can be connected. The room sensor should be positioned in the room that should serve as reference for the entire house. Use NTC sensor (product number 23995).
  • Page 37: Common Alarm

    Compact P / Compact P Polar - AIR BY NILAN Common alarm If the unit is located in a place where access is poor or infrequent, and if the control panel is also located here, it may be hard to observe any alarms.
  • Page 38: External Underfloor Heating Control

    External underfloor heating control To avoid the heat pump producing heat when there is no need for it, it is advisable to connect the underfloor heating control on the telestats to AIR/GEO. A screw terminal is mounted on the connections panel for controlling heating/cooling. Remove the jumper on HEAT and COM and connect the signal from the underfloor heating control here.
  • Page 39: Connecting Ehd Damper

    The EHD damper is connected via relay 7 and set on the display menu item: Ventilation / Frost protection or de-icing. (230V) ATTENTION Damper, geothermal pipe and roof stack are not supplied by Nilan. ATTENTION When using a geothermal pipe, the "Low ventilation at low outdoor temperature" feature cannot be used.
  • Page 40: Bah Geothermal Heater

    12. Shut-off valves 13. Particle filter 14. Filling and drain cocks 15. Safety valve 16. Bleed screw 17. Expansion tank 18. Pressostat 19. Circulation pump T8. Outdoor temperature sensor ATTENTION Circulation pump, heater and brine circuit are not supplied by Nilan.
  • Page 41: Active Cooling Function

    Compact P / Compact P Polar - AIR BY NILAN Active cooling function The AIR unit has a reversible cold circuit, which means that it can be used to actively cool the home, using either the floor heating system or fan coils.
  • Page 42: Plumbing Installation

    Plumbing installation Condensate drain, internal unit Important information Compact P is supplied with a reinforced 20 mm condensation drain pipe with built-in water lock. ATTENTION Run the condensate drain to the nearest drain, allowing an even fall of at least 1 cm per m. The overflow from the safety valve for domestic cold water must likewise be led to a visible drain.
  • Page 43: Hot Water Tank

    All work must be performed by qualified personnel and in accordance with relevant legislation and provisions. Nilan's hot water tanks are double-enamelled, ensuring long life. The efficient foam insulation protects against unnecessary heat loss. All connection nozzles for water have 3/4" thread and are located in the tank bottom.
  • Page 44: Hot Water Circulation

    Softened water If it is wished to soften water with salt in a Nilan hot water tank, the following must be observed: • The conductivity must be between 30 mS/m og 150 mS/m (millisiemens per m) •...
  • Page 45: Central Heating

    Compact P / Compact P Polar - AIR BY NILAN Central heating Water connection overview, internal unit Front Front Feed to central heating, 3/4" Return from central heating, 3/4" Feed from external unit (hot), 1" Return to external unit (cold), 1"...
  • Page 46: Connections List, External Unit

    Connections list, external unit Condensate drain Hole for connections View from below 1. Supply flow to internal unit (hot), fitted with 1" flexible hose 2. Return from internal unit (cold), fitted with 1" flexible hose ATTENTION The illustration above shows AIR9. See the dimensional drawing for details about AIR9+. TRUE FALSE...
  • Page 47: Insulation Of Hoses From The Outdoor Unit

    Compact P / Compact P Polar - AIR BY NILAN Insulation of hoses from the outdoor unit It is important that the brine hoses between the indoor part and the outdoor part are well insulated, according to current standards. This is done to avoid heat loss and to achieve good operation.
  • Page 48: Plumbing Connections For Accessories

    Plumbing connections for accessories Safety group CAUTION A safety device must be connected to the hot water tank. When water is heated to 60 °C, it expands by 2%. A pressure tank could burst without a safety valve letting the excess water escape. The safety valve should therefore drip during warming up. Installation: The following should be remembered during installation:...
  • Page 49: Safety Group With Anti-Scald Protection

    Compact P / Compact P Polar - AIR BY NILAN Safety group with anti-scald protection The control system contains as standard a temperature limit for domestic hot water of 65 ºC. This setting prevents users from scalding themselves when the hot tap is turned on.
  • Page 50: Hot Water Heater

    Hot water tank The AIR unit can be connected to an external hot water tank (SHW) or to the hot water tank in the Compact P (DHW). A three-way valve, which can be purchased as an accessory, is required. Buffertank 3/4"...
  • Page 51: Connecting To Shw Hot Water

    Compact P / Compact P Polar - AIR BY NILAN Connecting to SHW hot water tank The domestic cold water is pre-heated in the SHW tank up to 45 °C by the AIR heat pump (factory setting 40 °C) through the heating pump coil (length 26 m). It is then fed to the DHW tank in the Compact P, where it is heated to the desired flow temperature.
  • Page 52: Connecting To Supplementary Coil In Shw Hot Water Tank

    The SHW container is equipped as standard with a supplemental coil with a length of 8.5m. The supplementary coil can be connected to a solar panel with external solar heating control (not Nilan supply), or other heat source, which contributes to heating the domestic water.
  • Page 53: Ventilation Mounting

    Nilan offers flexible Sound Flex tubes that provide a flexible connection between the unit and the duct system, but also reduce the sound transmission from the unit to the duct system.
  • Page 54: Extract Air

    Extract air Install exhaust air valves in rooms that generate humidity. Place them strategically where they can extract humidity most effectively. Rooms that generate humidity: • Bathroom • Lavatory • Kitchen • Utility room Supply air Install supply air valves in living areas. Place them strategically so they cause minimum discomfort. It is, for instance, not recommended that you install supply air valves in areas where people are inactive, as the supply air may be experienced as draughty.
  • Page 55: Initial Regulation

    Compact P / Compact P Polar - AIR BY NILAN Initial regulation Important information ATTENTION To ensure the ventilation system operates optimally, it is important that it is balanced correctly. We recommend that experts do this. It is important to measure the total supply air and the total extract air. The system must have a minimum vacuum, which means it must draw out more air than it blows in.
  • Page 56: Startup

    Startup Central heating Filling with water ATTENTION Before starting the heat pump and the circulation pumps, the central heating circuit connected to the external unit must first be filled with water Fill the central heating circuit with water via the feed cock until the correct water pressure is obtained. It is important that all circuits in the central heating system are open during filling.
  • Page 57: Troubleshooting

    Compact P / Compact P Polar - AIR BY NILAN Troubleshooting Emergency operation Emergency operation domestic hot water If an error occurs in the controller or components in the Compact P, and the unit therefore stops, it will not be able to produce domestic hot water.
  • Page 58: Emergency Operation Central Heating

    Emergency operation central heating If an error occurs in the controller or components in the AIR air/water heat pump, and the heat pump therefore stops, it will not be able to heat up the house by the central heating. If the installer is not able to come right away or the error happens outside the opening hours, and you therefore cannot contact the installer, there is a possibility to heat up the house by setting the heat pump into emergency mode.
  • Page 59: Domestic Hot Water

    Compact P / Compact P Polar - AIR BY NILAN Domestic hot water Problems and solutions domestic hot water Problem Possible cause Solution The unit produces insufficient domestic hot water The filters may be blocked so that insufficient air Change the filters and, if necessary, change the is reaching the unit.
  • Page 60 United Kingdom: S L Services 25 St Leonards Road, Horsham RH13 6EH West Sussex Tlf. +44 (0) 7919 444452 stuart315@aol.com www.nilanuk.com Ireland: Nilan Ireland Ballylahive, Abbeydorney Tlf. +353 (0) 87 9798361 maurice@nilan.ie www.nilanireland.ie Nilan A/S Nilanvej 2 DK-8722 Hedensted Tlf.

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