Table of Contents
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OWNER'S MANUAL
& INSTALLATION
INSTRUCTIONS
Do Not Discard,
Retain for Future Reference
Platinum Plus
Semi-Cassette Awnings
Motorized,
Motorized XL,
Motorized PRO,
Motorized PRO XL
WARNING:
FAILURE TO FOLLOW THESE
INSTRUCTIONS COULD
RESULT IN
PERSONAL INJURY!
For Technical support visit us at http://ownerscorner.sunsetter.com
e-mail at contactus@sunsetter.com or call Toll Free 800-670-7071 • Fax 877-224-4944
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Table of Contents
Related Manuals for SunSetter Platinum Plus Series
Summary of Contents for SunSetter Platinum Plus Series
- Page 1 Platinum Plus Semi-Cassette Awnings Motorized, Motorized XL, Motorized PRO, Motorized PRO XL WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PERSONAL INJURY! For Technical support visit us at http://ownerscorner.sunsetter.com e-mail at contactus@sunsetter.com or call Toll Free 800-670-7071 • Fax 877-224-4944...
- Page 2 800-670-7071 should you require assistance. We also invite you to visit the Owner’s Corner website at ownerscorner.sunsetter.com for additional information on your Awning and other SunSetter products. We know that you will be delighted with your SunSetter Awning and will experience many years of added enjoyment on your deck or patio.
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Page 3: Table Of Contents
TABLE OF CONTENTS READ ME FIRST ..........................Page ii TABLE OF CONTENTS ........................Page iii Platinum Plus Semi-Cassette Awning Installation Instructions ............Page 1 Supplied Fasteners/Parts List ....................... Page 4 Additional Parts Supplied ......................Page 5 Tools Required ..........................Page 6 Installation Area .......................... -
Page 4: Platinum Plus Semi-Cassette Awning Installation Instructions
Platinum Plus Semi-Cassette Awning Installation Instructions WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PERSONAL INJURY! WARNING: DO NOT REMOVE THE PLASTIC SAFETY SLEEVES FROM THE LATERAL ARMS UNTIL INSTRUCTED TO DO SO. WARNING: NEVER ATTEMPT TO REPAIR OR DISASSEMBLE ANY PART OF THE AWNING WITHOUT FOLLOWING REPLACEMENT PART PROCEDURES SUPPLIED BY THE MANUFACTURER. - Page 5 This Page Intentionally Left Blank Figures 1a and 1b Reserved for Future Use...
- Page 6 Figure 1c Location Location Left Roller Bracket Bracket Locations for 14’ - 16’ Wide Awnings Awning Middle Point Location Location Wall Bracket Motor or Gear Left Lateral Arm Assembly Square Bar Right Lateral Arm Awning Left End Right Arm Clamp Crank Loop Right Roller...
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Page 7: Supplied Fasteners/Parts List
Supplied Fasteners / Parts List Note: All Awnings ship with one of the following types of Brackets and Mounting Hardware: Wall Bracket XL Extended Projection Soffit Bracket 14’ - 16’ : Qty 4 Wall Bracket 14’ - 16’ : Qty 4 14’... -
Page 8: Additional Parts Supplied
Additional Parts Supplied MultiChannel Remote A Spare CR2430 Lithium Battery Wall Mount for Transmitter, Qty 1 for the Remote Transmitter is Remote Transmitter, Qty 1 packaged in the clear bubble pack PLASTIC taped to the Motor Power Cord. ANCHOR THREADED ANCHOR CLOSE my/STOP... -
Page 9: Tools Required
Tools Required In your package you will find the following tool: 6 mm Allen Wrench. For any type of WALL or SOFFIT installation you will need an assistant(s), measuring tape, two step-ladders, 9/16” socket and ratchet, chalk line (or string), Phillips screwdriver, pencil, level, electric drill, a 1/2” or 13 mm wrench, a stud finder, and an adjustable wrench (to adjust pitch, if desired). - Page 10 For Mounting Height the Awning requires 9” of unobstructed area along the whole length of the Awning Overhang 9” Minimum Unobstructed Area Required Minimum Mounting Height 7’ 6” Wall Brackets Recommended Mounting Height is 9’ Deck Figure 2 - Example of a 9’ Mounting Height Installation Pitch of 2’5”...
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Page 11: Wall Bracket Locations
3. On the chalk line you have marked on the house, Wall Bracket Locations mark the left and right ends of the Awning (points 1 CAUTION: PROPER LOCATION OF THE BRACKETS IS and 5 in Figure 1). THE MOST IMPORTANT ASPECT OF THE AWNING MOUNTING. -
Page 12: Installing Brackets On Masonry, Brick, Or Concrete Walls
Screws, keep the Bracket plumb (use level if needed). See Figure 4. Do not overtighten the lag screws; doing so may split the wood framing or weaken the screws. See Figure 5. Note: Shims are not supplied with your SunSetter Awning. 8. Repeat for all Brackets. Figure 4 Proceed to Step 15 on Page 10, under “Securing the... -
Page 13: Securing The Awning Into The Wall Brackets (Awning Weight Chart)
CAUTION: The masonry fasteners that are supplied Securing the Awning into the Brackets with this Awning ARE NOT designed for use in the 15. Check all brackets for straight, level and secure joint between two bricks. They are ONLY to be mounting to the wall before the next step. -
Page 14: Soffit Mount Installation - Mounting Line
Soffit Mount Installation - Mounting Line Description of Soffit Bracket Locations For 14’, to 16’ wide Awnings, install four Brackets WARNING: DO NOT REMOVE THE PLASTIC supplied at the Locations (a), (b), (f), and (g). SAFETY SLEEVES FROM THE LATERAL ARMS UNTIL See Figure 1c on Page 3. -
Page 15: Mounting Brackets Into The Soffit
Mounting the Brackets into the Soffit 21. On the Chalk Line you have marked on the soffit, 25. Using a 9/16” socket, install the Bracket with the mark the left and the right Ends of the Awning 3/8” x 4” Long Lag Screws. Use the Flat Washer (points 1 &... -
Page 16: Securing The Awning Into The Soffit Brackets (Awning Weight Chart)
Securing the Awning into the Soffit Brackets Check Your Awning for Proper Operation 31. Carefully remove all packaging from the Awning. Note: Do not plug the power cord into the outdoor DO NOT REMOVE THE PLASTIC SAFETY SLEEVES (GFI) outlet yet. FROM THE ARMS. -
Page 17: Test For Proper Operation
Test for Proper Operation Note: When opening the Awning for the first time, 40. Are you happy with the height and level of the the Motor will begin to open, quickly reverse Front Bar? direction closing all the way, then continue to open. If Yes, Great! Your installation is now complete. -
Page 18: The Multi-Channel Remote Transmitter
• Never use the same Channel to control your Motorized Awning and Dimming LED Light System. The UP arrow will CLOSE your Awning, but will also TURN ON your Dimming LED Light System. SunSetter recommends Channel 1 to operate the Awning and Channel 2 to operate your Dimming LED Light System. -
Page 19: General Care And Maintenance Of Your Awning
General Care and Maintenance of Your LUBRICATION Awning Once a year, you may wish to lubricate the pivot point of the Lateral Arm Elbows with any type of light WARNING: PRIOR TO OPERATING THE AWNING, BE lubricant. See Figure 16 on Page 13. SURE THAT NO OBJECTS OR PERSONS CAN COME IN The plastic handles of the Crank Wand can be CONTACT WITH IT AS IT OPENS AND CLOSES. -
Page 20: Care And Maintenance - Sunbrella Woven Acrylic Fabric
Care and Maintenance - Sunbrella Woven Acrylic Fabrics Sunbrella woven acrylic fabrics are made of 100% solution-dyed acrylic fiber and have a special finish which delays the formation and accumulation of dirt. To preserve this finish, cleaning of the fabric must include the following. -
Page 21: Care And Maintenance - Electric Motor And Remote
Care and Maintenance of Your Electric Motor Protecting the GFI Electrical Outlet from and Remote Transmitter Water Damage When Motor Power Cord is Plugged In WARNING: ANY PERMANENT WIRING OF THE AWNING MUST BE PERFORMED BY A LICENSED To prevent water from entering the (GFI) Wall Outlet ELECTRICIAN PER YOUR LOCAL ELECTRICAL CODES. -
Page 22: Troubleshooting
TROUBLESHOOTING Problem with Installation Solution Can I “hard-wire” the Awning Motor SunSetter cannot be responsible for any changes in electrical configuration of the Motorized into my home? Awning. Have your electrician contact Somfy (motor manufacturer) directly via their website www.somfysystems.com. Do not cut the cord within 2’ of the Motor connection. - Page 23 Awning works in one direction only. adjusted. If this fails, please call SunSetter Customer Care at 800-670-7071 for assistance. The Open or Close stop limit Follow instructions in Appendix A to change existing Open or Close stop limits of the motor.
- Page 24 4. TEST for proper operation. If Section A or B (above) does not fix the problem, then . . . Perform Steps 1 - 18 in Appendix D on Page 26, or call SunSetter Technical Support at 800-670-7071. How to Self Test the Remote 1.
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Page 25: Adjusting The Open And Close Limits Of Your Awning
APPENDIX A ADJUSTING THE OPEN AND CLOSE STOP LIMITS FOR THE MOTORIZED AWNING If a preset Open or Close stop position needs to be changed, but the Awning cannot stop automatically at that position, possibly due to an obstruction such as a tree or shed being in the way, then see Appendix D on Page 26 to clear the motor of preset stop positions and set new Open and Close stop positions. -
Page 26: Changing The Pitch Of Your Awning
APPENDIX B - Changing the Pitch of Your Awning Tools Needed: 6mm Allen wrench (included with Awning), large adjustable wrench, step ladder(s), and a helper(s). Follow these instructions to change the pitch or angle (see Figure 26 on Page 24) of your Awning. Note: A Visual Guide is available on the Installation DVD and on the Owner’s Corner. - Page 27 APPENDIX B (Continued) - Changing the Pitch of Your Awning Pitch is set at the factory so the bottom Figure 26 Pitch raised to maximum height. of the Front Bar is 29” lower than the top of the Fabric on the Roller Bar. Square Square Lateral Arm, extended at...
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Page 28: How To Drain Water From Your Awning
APPENDIX C How to Drain Water From Your Awning Fabric WARNING: THE SUNSETTER AWNING IS NOT DESIGNED TO HOLD THE WEIGHT OF RAINWATER POOLING ON THE FABRIC. ACCUMULATION OF RAINWATER ON THE FABRIC COULD COLLAPSE THE AWNING AND CAUSE PERSONAL INJURY! If, for any reason, rainwater accumulated on the fabric, follow the instructions below to remove the water. -
Page 29: Resetting Remote Communication And Reprogramming The Motor
APPENDIX D Resetting Remote Communication and Reprogramming the Motor This procedure will completely reset the communication between the Remote Transmitter and Motor, as well as erase and reprogram the Open and Closed stop position settings of the Motor. This procedure programs the Awning Motor to accept commands from one primary Remote Transmitter. This procedure overwrites the factory set Open and Closed positions with new Open and Closed positions. -
Page 30: Roll-Down Front Solar Shade
APPENDIX E - Roll Down Front Solar Screen (Available as an Accessory) To open, insert the Crank Wand into the Crank Loop on the Front Bar (see Figure A). Turn the Crank Wand counter-clockwise to unroll the Solar Screen (see Figure B) to the desired position. To close, turn the Crank Wand clockwise to roll-up the Solar Screen (see Figure C). -
Page 31: Awning Removal Procedure
APPENDIX F Awning Removal Procedure *Helper needed* Tools needed: ½” socket or wrench, 7/16” socket or wrench, ladders, (2) plastic safety sleeves WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PERSONAL INJURY! 1. Close your Awning completely. 2. Unplug your Awning motor cord, if equipped. 3. -
Page 32: Housing Adjustment
Screws in place. Do this on both ends of the Housing. 3. Rotate the Housing as desired (see Figure 31). Sunsetter recommends the front leading edge of the Housing touch the Fabric while closing. 4. Tighten the two Allen Set Screws on the End Caps. -
Page 33: A Place For Your Notes
A Place for Your Notes... -
Page 34: Warranty Information
SunSetter Products. SunSetter Products will furnish replacements for E. WHAT IS COVERED UNDER THIS WARRANTY? parts found by SunSetter Products to be defective in design, manufacture or assembly, under each specific 1. The following components of the SunSetter awning component or product warranty as set forth below. - Page 35 F. WHAT IS NOT COVERED UNDER THIS WARRANTY? 1. THE WARRANTY GRANTED HEREIN IS THE 1. SunSetter awnings are not designed to be used EXCLUSIVE REMEDY FOR THE PURCHASER. THE for carports and are not designed to be installed on DURATION OF ANY IMPLIED WARRANTIES IS LIMITED moving vehicles.
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Page 36: Installer Checklist
If you still have questions, or need assistance from our Customer Service Department, please email us 7 days a week at contactus@sunsetter.com or call Toll Free at 800-670-7071, from 8:00 AM to 10:00 PM (EST), 7 days a week. We’ll be happy to help.