Table of Contents
Advertisement
Promise Technology
t
roublesHootIng
This section focuses on how to address issues that might appear during the lifetime of the Vess A6000
enclosure. Common issues that customers might see include hard drive problems and how to know when there
is a problem with a hard drive, and how to create and send a service report to technical support.
If a hard drive has errors, is about to fail or has already failed, it will need to be replaced. Follow the instructions
in "Installing Disk Drives" on page 25 to swap out bad hard drives.
This chapter includes the following troubleshooting sections and related information:
•
"How do I know when a drive is failing?"
•
"How to Rebuild a Disk Array"
•
"The Alarm Buzzer is Sounding, what does this mean?"
•
"How to disable the alarm buzzer"
•
"How to Save a Service Report"
Hard drives on the Vess A6000 models can be hot swapped, that is,
they can be replaced without first shutting down the system.
swap out bad hard drives.
Note
Note
Follow the instructions in
"Installing Disk Drives" on page 25
77
Product Manual
to
Advertisement
Table of Contents
