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EPSON INFORMATION
CONTACTING CUSTOMER SUPPORT
If your EPSON product is not operating properly and you cannot solve the problem
using the troubleshooting information in your product documentation, contact customer
support services for assistance. If customer support for your area is not
listed below, contact the dealer where you purchased your product.
Customer support will be able to help you much more quickly if you give them the
following information:
□ Product serial number
(The serial number label is usually on the back of the product.)
□ Product model
□ Product software version
(Click About, Version Info, or similar button in the product software.)
□ Brand and model of your computer
□ Your computer operating system name and version
□ Names and versions of the software applications you normally use with your product
For users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to
contact EPSON Hong Kong Limited.
Internet Home Page
EPSON Hong Kong has established a local home page in both Chinese and English on
the Internet to provide users with the following information:
□ Product information
□ Answers to Frequently Asked Questions (FAQs)
□ Latest versions of EPSON product drivers
Users can access our World Wide Web home page at:
Home Page: http://www.epson.com.hk
Electronic Bulletin Board System
An electronic bulletin board system (BBS) is also available to obtain product information
and the latest versions of product drivers. You can log on to the following number for
the BBS service:
BBS: (852) 2827-4244
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone: (852) 2585-4399
110
Fax: (852) 2827-4383
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