Xtreme XR1255 Operation And Safety Manual
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Xtreme XR1255 Operation And Safety Manual

Perkins 1204 tier 4 interim
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Operation and
Safety Manual
Perkins 1204 Tier 4 Interim
PN 24907-000-02

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Summary of Contents for Xtreme XR1255

  • Page 1 Operation and Safety Manual Perkins 1204 Tier 4 Interim PN 24907-000-02...
  • Page 2 Xtreme Manufacturing, LLC (w://www.xmfg.com/) is headquartered in Las Vegas, Nevada, and has fabrication facilities in Selma, California. In October 2013, Xtreme became the majority shareholder in Snorkel, a global aerial work platform manufacturer, which has manufacturing facilities in the US, UK & New Zealand, as well as a global sales distribution network. Find out more about Snorkel at www.snorkellifts.com.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Description Page Description Page Operator Seat Controls Introduction Weight Suspension Lever General Replacement Manuals Lumbar Support Fore and Aft Adjustment Lever Model/Serial Plate Backrest Angle Adjustment Lever Orientation Safety Seat Belt Safety Disclaimer Rear View Mirrors Controls and Indicators Signal Words Travel Select Lever...
  • Page 4 Table of Contents Table of Contents Description Page Description Page Rear Axle Centering Indicator Fork Positioning Carriage Operation Steering Select Switch  Quick Attach System Declutch Indicator / Declutch Switch Load Handling Outrigger Switches Boom Lift Point Boom Control Suspended Loads Attachment Tilt Switch Pick Up a Load Frame Sway Control Handle...

  • Page 5: Introduction

    Right side, left side, front, and rear are directional references given from the operator’s seat when facing forward. Replacement Manuals RIGHT Replacement manuals for the XR1255 Reach Forklift can be obtained by contacting our parts department by phone or visiting our website: Xtreme Manufacturing Phone: (800) 497-1704 www.XMFG.com...

  • Page 6: Safety

    Caution Xtreme Manufacturing reserves the right to make technical CAUTION (Yellow) with the safety alert symbol indicates a changes for product improvement. This manual may contain...
  • Page 7 Safety Read Operator Read Maintenance General Safety Manual Before Manual Before Alert Symbol Operating This Working On Forklift This Forklift Read Material DO NOT OPERATE! Know First Aid Safety Data Instructions And/ Forklift Down Sheets (MSDS) For Or Locations On For Service Or Chemicals And Work site...
  • Page 8 Safety DO NOT DO NOT Fasten Jump While Allow Riders Seat Dismounting On Auxiliary Belt The Forklift Attachments Set Parking DO NOT Allow DO NOT Allow Brake To OFF Riders On Forklift Riders On Or In Disengage Frame Or Fenders The Operator Cab Parking Brake Set Parking Brake...

  • Page 9: Employer Responsibility

    Safety Employer Responsibility Operator Qualifications Under Occupational Safety and Health Administration (OSHA) Operators must be in good physical and mental condition, rules, employers are required to train workers about hazards with appropriate reflexes, reaction time, vision, depth related to operating and maintaining the forklift. Successful perception, and hearing.

  • Page 10: Mounting/Dismounting

    Safety Warning Mounting/Dismounting • Operate the forklift only on firm, stable surfaces. Holes, Warning obstructions, debris, loose fill, and other work site hazards could result in death or serious injury. Failure to use proper safety procedures when mounting • DO NOT allow bystanders in the work area. and dismounting the forklift could result in death or serious •...

  • Page 11: Before Starting Forklift

    A brief description of controls, indicators, Keep the Operation and Safety Manual and instruments is provided as a convenience on the forklift at all times. Contact Xtreme for the operator. These descriptions DO NOT Manufacturing for replacement manuals. provide complete operation instructions.

  • Page 12: Operation Safety

    This forklift is not to be used as a work • Know the maximum height and reach of this forklift. platform personnel carrier unless equipped with a work platform attachment approved Xtreme. Falling attachments or forks could result in death or serious injury. Operation Manual...
  • Page 13 Safety NEVER allow passengers to ride • Start, stop, travel, steer, and brake smoothly. on the forklift. DO NOT allow • Load, unload, and turn the forklift on level ground, riders on the frame or operator when possible. cab. Allowing passengers to ride •...

  • Page 14: Load Safety

    Safety Load Safety Warning Warning The reach forklift includes a Frame Sway Over- ride switch. Improper use of the Frame Sway Override switch could result in death, serious injury, or property damage. Failure to follow proper safety procedures when lifting, lowering, and traveling with a load could result in death, serious injury, or property damage.

  • Page 15: Attachments

    Safety Attachments Forklift Maintenance Warning Warning Improper connection of an auxiliary attachment could Follow manufacturer’s instructions proper result in death or serious injury. Attachments not locked maintenance to make sure the forklift continues to meet into place can become unstable and fall on the operator or manufacturer’s specifications.
  • Page 16 Safety It is possible for the forklift to move suddenly Warning when the brakes are released, which could result in death, serious injury, or property Tires must have proper ballast. DO NOT replace damage. To prevent sudden movement of foam-filled tires with pneumatic tires. Use of the forklift, place wheel chocks in front of and pneumatic tires will severely affect vehicle load behind wheels before the brakes are released.

  • Page 17: Dead Engine Towing

    Safety Dead Engine Towing Parking Brake Release (Front Axle) Warning Block all four (4) wheels. Failure to do so could result in death or serious injury from forklift roll away. 1. Block all four wheels to prevent the forklift from moving once the parking brake is disabled.

  • Page 18: Labels

    Labels Labels Left Side View 46 47 INNER BOOM Fig 6. Label Legend (Left Side) Right Side View Fig 7. Label Legend (Right Side) Operation Manual...
  • Page 19 Labels Front View Rear View Fig 8. Label Legend (Front) Fig 9. Label Legend (Rear) Cab View Fig 10. Label Legend (Cab) Operation Manual...
  • Page 20 Warning, Improper Use Hazard 18033-100 Auxiliary Handle Control 18347-000 Boom Handle Control 18039-000 Boom Angle Indicator 18041-001 Warning, Pinch Point Hazard 18042-000 Xtreme logo (chassis) 18066-001 Caution, Crushing Hazard 18067-100 Frame Sway Handle 18334-001 Handle Auxiliary Controls 18069-000 Hydraulic Tank Fluid Level 18082-001...

  • Page 21: Replacement Labels

    Labels Replacement Labels Replacement labels can be obtained by contacting Xtreme Manufacturing directly at (800) 497-1704. Please have the appropriate label number available when you call. Parking Brake Left Right Rear Axle Hourmeter Hazard Turn Centered Boom Rear Front Declutch...
  • Page 22 Labels 7) 18015-001 8) 18016-001 9) 18017-001 10) 18018-001 11) 18018-002 12) 18019-001 Operation Manual...
  • Page 23 Labels 13) 18020-001 14) 18021-001 15) 18022-001 16) 18023-001 17) 18025-001 18) 18026-001 Operation Manual...
  • Page 24 Labels 19) 18027-001 20) 18031-001 WARNING 21) 18032-001 22) 18033-100 23) 18347-000 24) 18039-000 Operation Manual...
  • Page 25 Labels 25) 18041-001 26) 18042-000 27) 18066-001 28) 18067-100 FULL 18334-001 18069-000 29) 18334-001 30) 18069-000 Operation Manual...
  • Page 26 Labels 31) 18082-001 32) 18083-001 33) 18086-002 34) 18090-001 35) 18300-001 36) 18312-000 Operation Manual...
  • Page 27 Labels 37) 18315-000 38) 18043-000 39) 18044-000 40) 18046-000 41) 18047-000 42) 18048-000 Operation Manual...
  • Page 28 Labels 43) 18049-000 44) 18372-000 18056-000 18057-000 45) 18056-000 46) 18057-000 18058-000 47) 18058-000 48) 18311-002 Operation Manual...
  • Page 29 18332-000 49) 18331-000 50) 18332-000 53) 18306-000 51) 18307-001 52) 18306-001 XR1255 LOAD CHART OUTRIGGERS DOWN - STANDARD CARRIAGE XR1255 LOAD CHART OUTRIGGERS UP - STANDARD CARRIAGE THE REAR AXLE MUST NO OPERATION BE LOCKED AND THE ABOVE 55 DEGREES...

  • Page 30: Features

    Features Features Standard Equipment Optional Equipment Feature Description Feature Description Boom Universal quick attach head Options Enclosed cab with A/C Three (3) section boom Heater/defroster/windshield wiper Boom equipped with heavy duty boom rollers Work light package Chassis Rear axle stabilization Turn signals/hazard lights 1-1/4 inch main frame plate Sealed pivot pins for extended service periods...

  • Page 31: Specifications

    Power Train Open ROPS/FOPS Engine ... . . Perkins 122 hp Xtreme Service Accessibility Fuel Capacity ..272.5L Suspension Seat Transmission ..4-Speed Rear Axle Stabilization (RAS) Brakes .

  • Page 32: Operator Cab

    Operator Cab Operator Cab Accessory Outlet A 12 Volt accessory outlet is provided as a power source for Warning personal items, such as a radio or cell phone. A brief description of controls, indicators, and instruments is provided as a convenience for the operator.

  • Page 33: Service Brake Pedal

    Operator Cab Service Brake Pedal Horn Button Press the service brake pedal to slow or stop the forklift. The Press the horn button to sound the horn. service brake pedal activates the service brakes on all four (4) wheels. Figure 16. Horn Button Figure 14.

  • Page 34: Weight Suspension Lever

    Operator Cab Weight Suspension Lever Rotate the weight suspension lever to increase or decrease the seat cushion suspension based on the weight of the operator and comfort level desired. Figure 20. Fore and Aft Adjustment Lever Backrest Angle Adjustment Lever Pull the backrest angle adjustment lever up to release the seat backrest lock.

  • Page 35: Seat Belt

    Operator Cab death or serious injury. Rear View Mirrors • DO NOT operate the forklift until the seat belt or mounting hardware is replaced, if worn or damaged. Two (2) adjustable rear view mirrors are provided to aid the operator’s rear vision. One (1) rear-view mirror is mounted on •...

  • Page 36: Controls And Indicators

    Chapter Description Controls and Indicators Travel Select Lever The travel select lever change the direction of travel; it has three (3) positions: FORWARD, NEUTRAL, and REVERSE. Travel Select Lever Position Purpose F (Forward) UP Position (away from the operator) N (Neutral) CENTER Position R (Reverse) DOWN Position (toward the operator)

  • Page 37: Parking Brake Switch

    Chapter Description Light Switches Low Brake Pressure Indicator The Low Brake Pressure indicator illuminates if the hydraulic The Light Switches control the boom and cab lights. brake oil pressure gets low. If the Low Brake Pressure Indicator is illuminated, do not release parking brake or engage transmission until light is out.

  • Page 38: Engine Stop Indicator

    Operator Cab NOTE: To download a full user guide visit: a steady LED indicates that the engine is operating normally, http://www.murphybyenovationcontrols.com/uploaded/ but there is one or more faults with the engine electronic documents/pdfs/00-02-0796.pdf management system. A flashing LED indicates that there is one or more faults and the engine is operating in a derated mode.

  • Page 39: Display Keypad Functions And Navigation

    When Menu is pressed, the Main menu items display. When power is first applied to the display at ignition key ON, the Xtreme Manufacturing logo is displayed. If the Engine ECU is broadcasting a “Wait to Start” message, the engine manufacturer recommends against starting the engine while this message is displayed on the screen.

  • Page 40: Display Setup

    Operator Cab Use the Arrow Keys to highlight the new parameter to be Display Setup : 4-UP Display placed in the selected quadrant. Touch Enter. 10. Press Menu to return to the SETUP 4-UP CUSTOM SETUP Depending on the OEM configuration, the digital display may screen.

  • Page 41: Backlight And Contrast Adjustment

    Operator Cab Backlight Adjustment Activate Elevated Idle Press Menu button Press MENU button Navigate to “Adjust Backlight” and press Enter Navigate to “UTILITIES” and press ENTER Use “(<)” to lower brightness on display screen Navigate to “ENGINE SPEED CONTROL” and press ENTER Use “(>)”...

  • Page 42: Hour Meter

    Operator Cab To enter password use the Arrow Key (<) to scroll through follow proper shut down procedures, tag the forklift with “Do numbers (0-9) and use the Arrow Key (>) to switch to next Not Operate” tags, and have a qualified mechanic service or number repair the forklift BEFORE placing it into service again.

  • Page 43: Coolant Gauge

    Operator Cab Coolant Gauge Rear Axle Centering Indicator The coolant gauge indicates the temperature of the coolant The Rear Axle Centering Indicator illuminates when the rear wheels are aligned perpendicular to the rear axle. The rear in the engine cooling system. After starting the forklift, allow wheels must be aligned perpendicular to axle in order to time for the coolant temp gauge pointer to begin to move before operating the forklift.

  • Page 44: Declutch Indicator / Declutch Switch

    Operator Cab Declutch Indicator / Declutch Switch Boom Control The Declutch indicator illuminates when the Declutch switch The boom control handle has variable motions from the is set to the ON position. If the declutch indicator does center position that control boom and tilt functions. not illuminate, stop the forklift, follow proper shut down procedures, tag the forklift with “Do Not Operate”...

  • Page 45: Attachment Tilt Switch

    Operator Cab Attachment Tilt Switch The Attachment Tilt Switch located on the top of the boom control handle controls attachment tilt functions. Figure 47. Attachment Tilt Switch (1) Attachment Tilt Down; (2) Attachment Tilt Up The Attachment Tilt Switch: • Controls the attachment tilt functions by rolling the switch upward and downward.

  • Page 46: Auxiliary Attachment Control

    Operator Cab Auxiliary Attachment Control The Auxiliary Attachment Control lever controls the functions of approved optional attachments that can be mounted to the forklift and require hydraulic supply for operation. Figure 48. Frame Sway Control Handle Frame Sway Control Handle Function Purpose Frame sway right...

  • Page 47: Boom Angle Indicator

    Operator Cab Boom Angle Indicator Frame Level Indicator The boom angle indicator is located on the left side of the The frame level indicator is mounted on the upper right boom and is visible from the operator’s seat. Use the boom corner of the operator’s cab.

  • Page 48: Operation

    Operation Caution Operation Contact with hot surfaces and the exhaust Pre-Operation Inspection pipe after the forklift has been operated could result in serious personal injury. To perform the pre-operation inspection make sure the forklift is NOT running, the engine is cool, the forklift is parked on level ground, the boom is completely retracted, and the frame is level.
  • Page 49 Operation Warning Warning Wear eye protection when starting a fork- lift with jump start cables. Improper jump start procedures could cause the battery to explode, which could result in death or seri- ous injury. Lead-acid batteries produce flammable and potentially ex- •...

  • Page 50: Pre-Operation Inspection Checklist

    Operation Pre-Operation Inspection Checklist Walk around the ENTIRE forklift while visually performing the pre-operation inspection. Check that “Do Not Operate” tags have not been placed on the forklift. Check that load capacity charts are legible. Check that frame level indicator is working properly. Check condition and operation of the seat belt and mounting hardware.

  • Page 51: Functional Tests

    Operation Operate the boom control handle forward and Functional Tests backward to lower and raise boom. Operate the boom control handle left and right to Warning retract and extend boom. Operate the attachment tilt thumb stick up and down Perform a pre-operation inspection and func- to tilt the attachment.

  • Page 52: Operator Maintenance

    Operation Operator Maintenance Figure 58. Check Engine Oil Level. Add Engine Oil (API CJ- Figure 55. Check Hydraulic Oil Sight Gauge 4), If Necessary. Figure 56. Add Hydraulic Oil, if Necessary Figure 59. Check Battery Case and Terminals Figure 57. Check Coolant Reservoir Level. Add Coolant, if Figure 60.

  • Page 53: Before Starting Forklift

    Operation Before Starting Forklift Warning Failure to use proper safety procedures when mounting and dismounting the forklift could result in death or serious injury. • Keep steps clear of dirt, mud, snow, ice, debris, and oth- er hazards. Face the forklift for mounting or dismount- ing.

  • Page 54: Starting Forklift

    Operation Turn the key to the START position to crank the engine. Starting Forklift Normal Starting Warning To prevent death, serious injury, or prop- erty damage, the operator must be seated with seat belt fastened, arms, legs, and head completely inside the Rollover Protection Structure/Falling Object Protection Struc- ture (ROPS/FOPS), the travel select lever in NEUTRAL, and NOTE: The Start position is spring-loaded.

  • Page 55: Soft Starting

    Operation tery beyond a 45° angle in any direction. Soft Starting If contact does occur, follow these First Aid suggestions: • External contact - Flush with water. Upon start up, the glow plug light located on the dash may • Eyes - Flush with water (including under the eyelids) for flash.

  • Page 56: Forklift Travel

    Operation Connect one end of the negative (-) jumper cable to the steering mode. Changing steering modes without aligning negative (-) post of the charged battery. all four (4) wheels may result in equipment damage. Make the final jumper cable connection to the stalled The forklift includes three STANDARD modes of steering;...

  • Page 57: Starting Travel

    Operation Changing Travel Direction Starting Travel Warning Warning Use proper safety procedures and avoid Make sure the forklift comes to a complete hazardous situations while operating the stop before moving the travel select lever. A forklift to prevent death, serious injury, or sudden change in direction of travel, while property damage.

  • Page 58: Engine Indicator Chart

    Operation The rear axle lock indicator illuminates when the forklift is in the axle lock mode. The rear axle locks when the parking brake is set to ON (engaged), the transmission is in NEUTRAL or the service brake applied, and when the boom is above 40°. If the rear axle lock indicator does not illuminate, stop the forklift, follow proper shut down procedures, tag the forklift with “Do Not Operate”...

  • Page 59: Refueling

    • Use standard #2 diesel fuel for operating at temperatures stability of this forklift. Xtreme Manufacturing assumes no above 320 F. liability for any third party attachment that would alter the •...

  • Page 60: Standard Carriage Operation

    Operation Fork Positioning Carriage Operation Caution Do not adjust forks when Fork Positioning Carriage is load- ed. Adjusting forks when carriage is loaded may result in loss of load or carriage damage. Always use the Fork Positioning control handle to adjust the forks BEFORE loading the carriage.

  • Page 61: Quick Attach System

    Operation 3. Extend the boom and/or drive the forklift forward until the pivot pins (A) are below and between the two (2) attachment hooks (B). Figure 72. Quick Attach Couplers For Hydraulic Systems. (A) Female Coupler. (B) Male Coupler. Quick Attach System Figure 73.
  • Page 62 Operation 5. Tilt the attachment up slightly. The quick attach adapter should be tight against the rear of the attachment. Align the holes between the quick attach adapter and attachment. Figure 77. Insert Quick Attach Pin Through Attachment and Quick Attach Adapter. 8.
  • Page 63 Operation 9. Connect the quick attach couplers (this only applies to 7. Raise the quick attach lock lever. attachments with a quick attach hydraulic system). Figure 81. Quick Attach Lock Lever 8. Pull out the quick attach pin at the bottom of the quick attach adapter.

  • Page 64: Load Handling

    Operation 10. Tilt and lower boom until pivot pins (A) have disconnected from attachment hooks (B). Keep the forklift, attachments, and loads a safe distance from electrical power lines. • Remain at least 10 feet, plus an additional 0.4 inches) for each 1,000 Volts over 50,000 Volts, from active pow- er lines and other power sources.

  • Page 65: Boom Lift Point

    Operation • Adjust the load as necessary, especially for nonstandard Suspended Loads loads. • Use caution when handling loose material that can fall into the cab. Avoid carrying a suspended load. If necessary, • Remove overhanging load materials, when possible, secure the load by attaching it to the forklift and watch for sliding material.

  • Page 66: Carry A Load

    Operation Carry A Load Load Shift 1. Carry the load as low as possible while maintaining good 1. If the load shifts, stop the forklift immediately. ground clearance and visibility. 2. Lower and adjust the load to center its weight. 2.
  • Page 67 Operation Information prominently indicated on the platform; instructions. • Maximum work load including personnel and equipment. • Weight of empty platform. 3. Make sure the platform, carriage, and forks are secured to prevent them from pivoting from side to side. Provide a means so that the platform can only be centered laterally on the forklift and retained against the vertical face of 4.

  • Page 68: Load Capacity Charts

    Operation 18. Be certain that personnel and equipment on the platform do not exceed the available space. 19. Any body belt, lanyard, or deceleration devices which has sustained permanent deformation or is otherwise damaged shall be replaced. 20. Use of railings, planks, ladder, etc. on the platform for purpose of achieving additional reach or height is prohibited.
  • Page 69 Height of structure where load is to be placed the boom extend letter “E” showing. • Distance from front tires where load will be placed XR1255 LOAD CHART OUTRIGGERS DOWN - STANDARD CARRIAGE LOAD CENTRE 17.2 NO OPERATION ABOVE 55 DEGREES BOOM ANGLE WITH REAR AXLE UNLOCKED.

  • Page 70: Frame Leveling

    Preventive Maintenance level condition. Always frame sway the forklift right or left un- Frame Leveling til the indicator shows 0° (level). Warning Use of the frame sway control with the boom raised above horizontal could cause tip over resulting in death or injury. Always use the frame sway control to level the forklift BEFORE raising the boom above horizontal.

  • Page 71: Establishing A Maintenance Program

    Preventive Maintenance Check condition and tension of drive belts (use Preventive Maintenance tension meter to check belt tension) Lubricate front and rear drive shaft grease fittings Establishing a Maintenance Program Lubricate outrigger pivot point grease fittings The hour meter displays elapsed engine operating hours Lubricate front and rear axle grease fittings and has a total readout of 9,999.9 hours.
  • Page 72 Preventive Maintenance After Every 250 Hours of Operation Check specific gravity of engine coolant Comply with 50-Hour Maintenance Requirements Replace transmission fluid and filters Change engine oil and filter Replace hydraulic reservoir air breather Check air filter (replace if necessary) Replace hydraulic return line filter Check tension and condition of drive belts (use Replace hydraulic high-pressure filter...

  • Page 73: Boom Emergency Lower Down Valve

    Preventive Maintenance Boom Emergency Lower Down Valve Both of the lift and extend cylinders are equipped with a needle valve which allows the cylinder to retract without the direct assist of the machine’s hydraulic power. This feature is intended to be used only in the event of total loss of engine or hydraulic pump failure with an elevated boom.

  • Page 74: Do Not Operate - Accident Prevention Tags

    Lockout / Tagout Do Not Operate - Accident Prevention Tags Before beginning any maintenance or service, place a Do Not Operate Tag on both the starter key switch and the steering wheel, stating that the forklift should not be operated. Do Not Operate Tags, which can be cut out and used, are included at the end of this manual.

  • Page 75: Do Not Operate Tags

    Lockout / Tagout Do Not Operate Tags Operation Manual...
  • Page 76 Xtreme Manufacturing Product Warranty Policy  1) Xtreme Manufacturing warrants, its authorized sales and service centers (herein referred to as “SSC”), new product(s) the mainframe and chassis weldments shall be free from defect in material and workmanship for the period of 10 years or 10,000 hours whichever comes first. The boom weldment and boom rollers shall be free from defects in material and workmanship for the period of 5 years or 5,000 hours whichever comes first. The powertrain assemblies consisting of engine, transmission and drive axles and all other components not listed above shall be free from defects in material and workmanship for the period of 2 year or 2,000 hours after date of delivery. This warranty is made to the original owner of the new product(s) and is transferable for the duration of the coverage period, to the subsequent owner with prior written approval from Xtreme Manufacturing (see limitations). 2) Machines may be held in an authorized Distributor/ SSC’s stock for a maximum period of six (6) months from the date of shipment from Xtreme, before the warranty period is automatically initiated on each machine. 3) It is the responsibility of the Distributor/SSC to complete and return to Xtreme Manufacturing a Pre‐delivery Inspection Record, Warranty Registration Form, before the act of rental / loan / demonstration of the machine or delivery to an end user. In the case of direct sale to end customers the same responsibility lies with the end customer. 4) Any end customer, SSC, distributor or dealer shall not be entitled to the benefits of this warranty and Xtreme Manufacturing shall have no obligations here under unless the “Pre‐Delivery and Inspection Record” has been properly completed and returned to the Xtreme Manufacturing Warranty department within fifteen (15) days after delivery of the Xtreme Manufacturing product to the Customer or Dealer’s demonstration / rental fleet. Xtreme Manufacturing must be notified, in writing, within ten (10) days, of any machine sold to a Customer from a Dealer/SSC’s rental fleet during the warranty period. 5) Any part or parts which upon examination by the Xtreme Product Support Department are found to be defective within the specified warranty period, will be replaced or repaired at the sole discretion of Xtreme Manufacturing, through its local Authorized Distributor/SSC, at no charge. Any parts replaced under warranty must be original Xtreme parts obtained through an authorized Xtreme Manufacturing Distributor/SSC unless expressly agreed otherwise in writing and in advance by Xtreme Manufacturing’s warranty department. Xtreme Warranty Statement    Effective: 1/1/2017 ...
  • Page 77 Xtreme Manufacturing Product Warranty Policy  6) All parts claimed under warranty must be held available for return and inspection upon request for a period of 90 days from date of claim submission, it is necessary that all parts are individually tagged or marked with their part number and the warranty claim number. All parts returning should be still in a factory state, free of any alteration to the original design. If the parts are subject to repair it will need to be pre authorized by the Xtreme Product Support Group and or Warranty Department prior to the repair being completed. After 90 days all parts replaced under warranty which have not been returned, to Xtreme Manufacturing should be destroyed. Failure to produce parts requested by the Warranty Administrator for inspection within a period of 14 days will result in the claim being automatically rejected in full. Materials returned for warranty inspection must have the following procedure:  Carefully  packaged to prevent additional damage during shipping  Drained of all contents and all open ports capped or plugged  Shipped in a container tagged or marked with the RMA number  Shipped PREPAID (ground service only). Any item(s) returned for warranty by any other means may be refused and returned, unless prior approval is agreed with Xtreme. 7) At the direction of the Xtreme Manufacturing Warranty department, any component part(s) of Xtreme Manufacturing products to be replaced or repaired under this warranty program must be returned freight prepaid for inspection. An RMA (Returns material authorization) must be requested from Xtreme Manufacturing Warranty department, a copy to be placed with the returning component part(s). 8) All warranty replacement parts will be shipped freight prepaid (standard charges, ground shipping only) from the Xtreme Manufacturing Parts department, Service Department or from the Vendor to Dealer/SSC or Customer. Any other shipping method is the customer responsibility. 9) All warranty claims are subject to approval by Xtreme Manufacturing Service department. Xtreme Manufacturing reserves the right to limit or adjust claims with regard to defective parts, labor or travel time based on usual and customary guidelines. 10) Reimbursement policy, labor will be paid at 75% of posted hourly shop rate. Travel time will be paid at $50 per hour up to a maximum of 3 hours. Xtreme Manufacturing will pay 1 hour of troubleshooting time per warranty claim, unless expressly agreed otherwise in writing and in advance by Xtreme’s Warranty Department. An annual rate declaration must to be supplied to the Xtreme Warranty administrator by January  and will be used as the reimbursable rate for that calendar year. Xtreme Warranty Statement ...
  • Page 78 Xtreme Manufacturing Product Warranty Policy  REPLACEMENT PARTS WARRANTY  Any part replaced under this limited warranty is not subject to further warranty cover beyond the normal warranty period of the machine upon which the part was installed. Any replacement parts sold (not delivered under a warranty claim) will be subject to a warranty period of (6) six months from the date of invoice. Parts held by an authorized Distributor/SSC are covered under warranty for a period of (12) twelve months from the date of invoice, provided that those parts have been subject to appropriate storage to prevent damage and deterioration (conditional on Xtreme Manufacturing review). CLAIM PROCEDURE  The Xtreme Manufacturing Warranty department must be notified within forty‐eight hours (48) of any  possible warranty situation during the applicable warranty period. Personnel performing major warranty  repair or parts replacement must obtain specific approval by the Xtreme Manufacturing Warranty department  prior to performing the warranty repair or replacement.  When a Distributor/SSC / Customer perceive a warranty issue to exist the following steps must be adhered to:   Customer/SSC / Distributor to place a purchase order for genuine Xtreme Manufacturing replacement parts.  Xtreme Manufacturing to dispatch parts via the requested method (in line with the required response time).  Confirmation that a qualified technician is available to replace the part and that this person has been accepted by Xtreme Manufacturing to carry out such work under the warranty of the machine. Failure to do this may nullify the warranty.  Customer /SSC / Distributor to allocate a warranty claim number to the repair.  All correspondence in respect of the claim to be on an official Xtreme Manufacturing warranty claim form as supplied by Xtreme Manufacturing’s warranty department.  All warranty claims must be submitted within 30 days of the date of the machine repair. FREIGHT DAMAGE   If a machine is received in a damaged condition, then the damage must be noted on the bill of lading and /or delivery documents and photographs must be taken at the point of delivery, prior to signing acceptance of the consignment.  The freight company and Xtreme Manufacturing must be contacted by the Distributor and a damage claim registered by either party immediately.
  • Page 79 Xtreme Manufacturing Product Warranty Policy   The above requirements apply only to freight damage associated with equipment supplied by Xtreme Manufacturing transport.  Customer freight issues are excluded from this warranty policy. THIS PRODUCT WARRANTY POLICY SPECIFICALLY EXCLUDES:  1. Engines, motors, tires and batteries are manufactured by specialist suppliers to Xtreme Manufacturing, who furnish their own warranty policies. Xtreme Manufacturing will, however, to the extent permitted pass through any such warranty protection to the Distributor/SSC / Customer. 2. Xtreme Manufacturing products which has been modified or altered outside Xtreme Manufacturing factories without written approval, if such modification or alteration, in the sole judgment of Xtreme Manufacturing Engineering and/or Service Departments, adversely affects the stability, reliability or service life of the Xtreme Manufacturing product or any component thereof. 3. Any Xtreme Manufacturing product which has been subject to misuse and abuse, improper maintenance or accident. “Misuse” includes but is not limited to operation beyond the factory‐rated load capacity and speeds. “Improper maintenance” includes but is not limited to failure to follow the recommendations contained in the Xtreme Manufacturing Operation, Maintenance, and repair Parts Manuals. 4. Normal wear of any Xtreme Manufacturing component part(s). Normal wear of component parts may vary with the type, application or type of environment in which the machine may be used; such as, but not limited to sandblasting applications. 5. Routine maintenance, routine maintenance items and minor adjustments are not covered by this warranty, including but not limited to hydraulic fluid, filters and lubrication, paint and decals engine tune‐up, brake adjustments etc. Xtreme Manufacturing will not cover leaks from fittings, hoses and any other connection points after the unit has been in service for 90 days or 150 hours of operation which ever comes first. 6. Any Xtreme Manufacturing product that has come into direct contact with any chemical or abrasive material. 7. Incidental or consequential expenses, losses, or damages related to any part or equipment failure, including but not limited to freight cost to transport the machine to a repair facility, downtime of the machine, lost time for workers, lost orders, lost rental revenue, lost profits, expenses or increased cost. This warranty is expressly in lieu of all other warranties, representations or liabilities of Xtreme Manufacturing, either expressed or implied, unless otherwise amended in writing by Xtreme Manufacturing. 8. Xtreme Manufacturing warranty policy does not cover any duties, taxes, environmental fees including without limitation, disposal or handling of tires, batteries and petrochemical items.
  • Page 80 Xtreme Manufacturing Product Warranty Policy  Distributor/SSC / Customer.  XTREME MANUFACTURING MAKES NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THIS  LIMITED WARRANTY.  XTREME MANUFACTURING MAKES NO IMPLIED WARRANTY OF MERCHANTABILITY  OR FITNESS FOR A PARTICULAR PURPOSE AND DISCLAIMS ALL LIABILITY FOR INCIDENTAL OR  CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO INJURY TO PERSONS OR PROPERTY.  Wherever possible the end customer shall obtain all warranty support & make all warranty claims through the  local Xtreme Manufacturing authorized Distributor /SSC / Dealer.  Warranty support should be from the  Distributor /SSC / Dealer from whom the Xtreme Manufacturing product was purchased.  Where Xtreme  Manufacturing equipment is supplied directly from the factory, the end customer, if unable to contact a  Distributor/SSC / Dealer, may contact the Xtreme Manufacturing Warranty Department for further assistance.  APPEAL  The buyer may appeal in writing against a rejected or adjusted claim to Xtreme Manufacturing warranty  department within a period of 21 days of receiving the rejection or adjustment notice. The appeal should be  grounded on express reasons and supported by relevant evidence. Appeals received outside of this time limit  will not be considered.  Xtreme Warranty Statement    Effective: 1/1/2017 ...
  • Page 81 Xtreme Manufacturing Product Warranty Policy  XTREME MANUFACTURING WARRANTY SCHEDULE  Limited Warranty Periods  Item  Warranty Period  10 years or 10,000 hours, parts  Main Frame and Chassis  replacement or repair  5 years or 5,000 hours, parts replacement  Boom weldment and rollers  or repair  2 years or 2,000 hours, parts replacement  Powertrain and all other components not listed above  or repair  12 months from date of invoice, subject  Parts held in a Distributor’s stock  to adequate storage / protection.  Parts sold (non warranty)  6 months from date of invoice  Batteries supplied on new machines  6 months from warranty registration date Other specifically excluded parts:  Not covered by Warranty  Fuel injectors  Brake pads  Glow plugs  Springs  Oils  Filters  Lamp bulbs  Lamp lenses  Coolants  Lubricants  Cleaning materials  All consumable / wear parts.  Xtreme Warranty Statement    Effective: 1/1/2017 ...
  • Page 82 8350 EASTGATE ROAD HENDERSON, NV 89015 (702) 636-2969 (800) 497-1704 www.XMFG.com PN 24907-000-02...

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