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Faults
Loud noises, vibrations
and machine "movement"
during the spin cycle.
The display panel/
indicator lights do not
work while the appliance
is running.
There is detergent
residue on the laundry.
The è symbol lights up
in the display in pause
mode.
In the pause mode, the
è symbol in the display
is off.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull out the mains plug.
Turn off the tap and call customer services.
4

After-sales service

If you cannot rectify a fault yourself,
A f t e r - s a l e s s e r v i c e
contact customer services. ~ Cover
page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give customer services the
product number (E no.) and the
production number (FD) of the
appliance.
E no.
Product number
FD
Production number
Cause/Remedy
Is the appliance aligned? Align the appliance. ~ Page 33
Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 33
Have the transport braces been removed? Remove the transport braces.
~ Page 30
Has there been a power failure?
Have the fuses blown? Reset/replace the fuses.
If the fault occurs repeatedly, call customer services.
Some phosphate-free detergents contain water-insoluble residue.
Select Rinse or brush the laundry after washing.
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
Press the A button to continue the program.
The door is unlocked. It is possible to add laundry.
After-sales service
You can find this information
*depending on the model:
On the inside of the door*/in the
opened service flap* and on the rear of
the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
en
27

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