Hard Disk Drive Problems; Intermittent Problems - Lenovo ThinkStation C30 User Manual

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the
DVD disc is in the drive labeled "DVD".
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 12 "Getting information, help, and service" on page 113.

Hard disk drive problems

Select your symptom from the following list:
• "Some or all hard disk drives missing from the Setup Utility Program" on page 101
• ""No Operating System Found" message or the system not starting from the correct hard disk drive"
on page 101
Some or all hard disk drives missing from the Setup Utility Program
Symptom: Some or all hard disk drives missing from the Setup Utility program
Actions:
• Ensure that all hard disk drive signal cables and power cables are connected correctly. See "Installing or
replacing a hard disk drive" on page 49.
• If your computer is installed with SAS hard disk drives, ensure that the SAS hard disk drive enablement
module (one to three hard disk drives) or the LSI MegaRAID SAS adapter is installed.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 12 "Getting information, help, and service" on page 113.
"No Operating System Found" message or the system not starting from the correct
hard disk drive
Symptom: "No Operating System Found" message or the system not starting from the correct hard disk drive
Actions:
• Ensure that all hard disk drive signal cables and power cables are connected correctly. See "Installing or
replacing a hard disk drive" on page 49.
• Ensure that the hard disk drive your computer starts from is listed as the startup device in the Setup Utility
program. See "Selecting a startup device" on page 77.
• If you are using RAID, ensure that you have configured the drives correctly. See Chapter 8 "Configuring
RAID" on page 81.
Note: In rare cases, the hard disk drive with the operating system may get corrupted or damaged. In such
cases, you may need to replace the hard disk drive. See "Installing or replacing a hard disk drive" on page
49. Additionally, you may need to recover the data on the hard disk drive, or restore the hard disk drive to
the factory default state. See "Using the Rescue and Recovery workspace" on page 69 for more information.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 12 "Getting information, help, and service" on page 113.

Intermittent problems

Symptom: A problem occurs only occasionally and is difficult to repeat.
Actions:
• Verify that all cables and cords are securely connected to the computer and attached devices.
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Chapter 11 Troubleshooting and diagnostics
101