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Intergraph RAX Systems System Reference Manual

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RAX Systems
System Reference
January 1999
DHA034800

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Summary of Contents for Intergraph RAX Systems

  • Page 1 RAX Systems System Reference January 1999 DHA034800...
  • Page 2 Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document. All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

  • Page 3: Table Of Contents

    About This Document ......................v Document Conventions ...................... v Customer Support......................vi Hardware and Software Support Services ............vi World Wide Web ....................vi Intergraph Bulletin Board Service............... vi FAXLink ......................vii Telephone......................vii More Support Options..................viii 1 Accessing the Components................... 1 Before You Begin.......................
  • Page 4 3 Upgrading the System ....................29 Before You Begin......................30 Adding Memory ....................... 30 Upgrading Processors....................... 32 Adding Expansion Cards....................32 Slot Locations ....................33 Installing Expansion Cards................. 33 Assigning System Resources................34 Adding Disk Drives to the Disk Drive Bay ..............34 Adding an Internal Peripheral Device ................

  • Page 5: Preface

    Preface This System Reference document describes how to service and upgrade your Intergraph Computer Systems rack-mount RAX System. This document supports the following RAX systems: StudioZ RenderRAX III ViZ RAX About This Document This System Reference document is organized as follows: Chapter 1, “Accessing the Components,”...

  • Page 6: Customer Support

    Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network consulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available on the World Wide Web; see the Support pages at http://www.intergraph.com/ics.

  • Page 7: Faxlink

    In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays). Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems.

  • Page 8: More Support Options

    Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics. For hardware support questions in the United States, call 1-800-763-0242. For software support questions in the United States, call 1-800-345-4856. Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.

  • Page 9: Accessing The Components

    Accessing the Components This chapter describes how to access the internal components of the system so you can service and upgrade your RAX system. This chapter also lists tools and describes methods for avoiding electrostatic discharge, removing and replacing cover panels, and accessing components.

  • Page 10: Before You Begin

    Before You Begin WARNING Disconnect the system and peripheral devices from AC power before servicing internal components! Failure to remove AC power may result in equipment damage or personal injury. WARNING Follow all warnings and cautions in the servicing instructions. If you fail to follow documented procedures, personal injury and damage to equipment can result.

  • Page 11: Opening The Base Unit

    Attach an antistatic wrist strap to any bare metal part of the base unit. The metal conductor in the elastic sleeve of reusable antistatic straps must contact bare skin. Opening the Base Unit WARNING Before you open the base unit, shut down the system and turn off power to the system and external devices (including peripheral devices and the monitor).

  • Page 12: Closing The Base Unit

    Face Panel Thumb Screw (one on each side) To close the face panel: Lift the face panel upward and push it onto the base unit. Secure the face panel to the base unit by tightening the two thumb screws. Close the disk drive bay door. Closing the Base Unit CAUTION After servicing or upgrading the system, always replace the covers that were removed.

  • Page 13: System Illustrations

    System Illustrations The following illustrations show both external and internal views of the system. This front, right view shows the system with all covers in place . Top Cover Disk Drive Bay Door Lock Face Panel Disk Drive Bay CD-ROM Drive System LEDs and Power/Reset Switches Floppy Disk Drive...
  • Page 14 This back, right view shows major internal parts of the system without covers, cables, system board, and option cards. Peripheral Device Bay Face Panel Chassis Fan/ Mounting Plate Power Supply Disk Drive Bay Disk Drive Bay Fans Input/Output Panel Expansion Slots...

  • Page 15: Servicing The System

    Servicing the System This chapter describes how to replace the standard parts inside your RAX system. Before You Begin....................... 8 Base Unit Components ....................... 8 Disk Drives......................... 9 System Disk Drive ....................9 CD-ROM Drive....................10 Floppy Disk Drive....................12 Disk Drives in the Disk Drive Bay..............

  • Page 16: Before You Begin

    Before You Begin WARNING Disconnect the system and peripheral devices from AC power before servicing internal components! Failure to remove AC power may result in equipment damage or personal injury. WARNING There is a danger of explosion if the battery is incorrectly replaced. WARNING Follow all warnings and cautions in the servicing instructions.

  • Page 17: Disk Drives

    To replace the disk drive bay door, you must first remove the top cover and open the face panel. To replace the face panel, you must remove the top cover and the disk drive bay door. To replace the top cover: Remove the top cover.

  • Page 18: Cd-Rom Drive

    Nuts (two on each side) To replace the system disk drive: Disconnect the power cable and SCSI cable from the disk drive. Remove the four nuts (two on each side) from the vertical screws on each side of the disk drive, and lift the disk drive out of the chassis.
  • Page 19 Data Cable Power Connector Loosen the thumb screw on the front-most locking plate on the top left side of the peripheral device bay. Locking Plate Thumb Screw Lift and hold the locking plate. From inside the chassis, push the back of the CD-ROM until the bezel clears the front of the chassis, then slide the device out.

  • Page 20: Floppy Disk Drive

    Do one of the following on the new CD-ROM drive: − Set the EIDE master/slave jumper to the same position (Master) as the old drive if you are replacing an EIDE drive. − Set the SCSI ID jumper to the same address as the old drive if you are replacing a SCSI drive.

  • Page 21: Disk Drives In The Disk Drive Bay

    Remove the mounting guide on the left side of the floppy disk drive. Mounting Guide Screws Alignment Slot Attach the mounting guide to the left side of the new floppy disk drive. Raise the locking tab on the peripheral drive bay. 10.

  • Page 22: Disk Drive Bay

    To replace a disk drive in the disk drive bay: Open the disk drive bay door on the front of the system. Flip the drive’s latching clips outward to disengage the disk drive. Wait 30 seconds to allow the drive to spin down and park the heads. Carefully eject the drive completely from the rails, and remove it from the disk drive bay.
  • Page 23 Remove and retain the six screws that attach the disk drive bay to the chassis. Support the disk drive bay as the last screw is removed. Disk Drive Section Screws Gently pull forward on the disk drive bay until it is partially out of the chassis. Note the location of the SCSI cable and disconnect the SCSI cable from the back of the disk drive bay.

  • Page 24: Saf-Te Card

    NOTE If the system uses the optional Mylex RAID controller, the jumper connectors JP2 and JP3 must not have any jumpers installed. If the old disk drive bay has a SAF-TE card (as described in the next section), remove it from the old disk drive bay and install it in the same location on the new disk drive bay.

  • Page 25: Power Supply

    Press the two metal clips on the outside of the SAF-TE card mounting slot away from each other, then gently rotate the SAF-TE card to a vertical position and remove it. Mounting Clips Place the SAF-TE card vertically in the mounting slot and rotate it toward the metal clips until it snaps into place, with the clips securing the card.
  • Page 26 Remove and retain the four screws securing the power supply and mounting plate to the back and top of the system. Power Supply Screws NOTE Support the power supply as you remove the screws. Do not let the power supply fall as you remove the fourth screw.

  • Page 27: Processor Modules

    Processor Modules RAX systems support two Pentium II processors. See the System Board Manual for connector and socket locations. To replace a passive processor module: Remove the heat-sink lock from within the heat-sink fins, if necessary, by pressing the ends of the lock inward and pulling lock outward.

  • Page 28: Heat-Sink Mounting Brackets

    Press the locking tabs on the top corners of the processor module inward, towards each other, until they click into the release position. Slide the processor module out of the retention module. Remove the new processor from its antistatic package, and align the processor module over the retention module.

  • Page 29: Dual Inline Memory Modules

    (DIMMs). See the System Board Manual for DIMM socket locations. CAUTION System memory modules from Intergraph Computer Systems are certified for use with Intergraph computers at extremes of temperatures and system load to ensure reliable performance. System memory modules available from other vendors may not function properly or reliably in your Intergraph computer.

  • Page 30: System Board

    Orient the DIMM so that the notches match the keys in the socket. DIMM Notch DIMM socket Release Tab Push gently straight down until the release tabs snap into place. When you restart the computer, the BIOS detects the new memory automatically. System Board You must swap the DIMMs and processor module(s) from the old system board to the new one if you replace the system board.

  • Page 31: Expansion Cards

    Remove DIMMs and processor module(s) and place them on an antistatic surface. See the respective procedures above for details on removing these components. Remove the jackscrews on all external port connectors. WARNING Use care when removing or installing the screws to avoid damaging components on the system board.

  • Page 32: Chassis Fan

    Slide the new card into the same slot from which you removed the old card. Install the screw that secures the card to the left card guide. Connect any cables from other internal devices, if installed. Connect the external device to the expansion card connector on the rear of the system. Chassis Fan See Chapter 4, “System Hardware,”...

  • Page 33: Disk Drive Bay Fans

    Remove and retain the four screws attaching the fan and fan grille to the mounting plate. Fan Mounting Screws Ensure the airflow direction arrow on the new fan is pointing in the correct direction, then attach the new fan and fan grille to the mounting plate using the same four screws. Reinsert the mounting plate into the chassis, aligning the tabs on the bottom of the mounting plate with the slots in the chassis.

  • Page 34: Lithium (Cmos/Clock) Battery

    Fan Tabs Route the power cable of the new fan through the cable access hole at the bottom of the fan cage. Insert the new fan into the fan cage until it snaps into place. Reconnect the fan power cable to the power supply connector. Lithium (CMOS/Clock) Battery The battery is located near the bottom front of the system board.

  • Page 35: Leds, Power, And Reset Switches

    Dispose of the battery according to the manufacturer’s instructions. Install the expansion cards that you removed. LEDs, Power, and Reset Switches See the System Board Manual for connector and socket locations. To replace the reset or power switches: Open the face panel. See “Base Unit Components” for details. Disconnect the switch cable connector from the system board.
  • Page 36 To replace an LED: Open the face panel. See Chapter 1, “Accessing the Components,” for details. Note the locations of the two LEDs on the switch mounting plate. Remove the switch mounting plate by removing the two screws attaching the plate to the chassis.

  • Page 37: Upgrading The System

    Upgrading the System This chapter describes upgrading memory and processors, as well as installing expansion cards, internal drives, and external SCSI drives, in your RAX system. Before You Begin......................30 Adding Memory ....................... 30 Upgrading Processors....................... 32 Adding Expansion Cards....................32 Slot Locations ....................

  • Page 38: Before You Begin

    1 GB of Synchronous Dynamic Random-Access Memory (SDRAM). CAUTION System memory modules from Intergraph Computer Systems are certified for use with Intergraph computers at extremes of temperatures and system load to ensure reliable performance. System memory modules available from other vendors may not function properly or reliably in your Intergraph computer.
  • Page 39 Before you install memory, do the following: Inspect DIMM keying. The slot keys on the DIMM must match the slot keys in the DIMM socket. This ensures that you have the correct voltage and type of DIMM. Inspect DIMM contacts. The DIMM must have gold-plated fingers that match the gold- plated socket contacts.

  • Page 40: Upgrading Processors

    See Chapter 2, “Servicing the System,” for information on replacing the processors. See the System Board Manual for the location of processor slots and related connectors. You can upgrade processors by purchasing a processor upgrade kit from Intergraph Computer Systems. The kit contains all the hardware, software, and documentation required to perform the upgrade.

  • Page 41: Slot Locations

    NOTE Assign system resources for any non-PnP ISA card and any non-compliant PCI cards before installation. See the “Assigning System Resources” section below. Each installed PCI card must draw less than 25 watts of power. The total allowable maximum wattage for PCI cards is 175 watts. The PCI slots are limited to 25 watts power dissipation per the Peripheral Component Interconnect Specification 2.1 .

  • Page 42: Assigning System Resources

    The SCSI address of the disk drives in the disk drive bay are assigned by the disk drive bay backplane. CAUTION Only use disk drives purchased from Intergraph in the disk drive bay. This ensures the drives meet the disk drive bay specifications.

  • Page 43: Adding An Internal Peripheral Device

    See Chapter 2, “Servicing the System,” or System Setup for information on installing JBOD or RAID disk drives in the disk drive bay. Adding an Internal Peripheral Device The CD-ROM drive, floppy disk drive, and system drive are standard, and are already installed in the peripheral device bay.
  • Page 44 Loosen the thumb screw on the locking plate near the top left corner of the peripheral device bay. Locking Plate Thumb Screw Lift the locking plate. From inside the chassis, push the front of the tray and slide it out of the bay. If you are installing a SCSI device, do both of the following (see Chapter 5, “Peripherals,”...

  • Page 45: Adding External Scsi Peripheral Devices

    Drive Mounting Guide Drive Tray Access Hole (2) Do one of the following: − Lift the locking plate, and install the tray assembly with standard disk drive into the chassis, align the first slot on the mounting guide with the tab on the locking plate, and lower the locking plate.

  • Page 46: Scsi Cable Length Guidelines

    SCSI Cable Quality Guidelines To ensure data integrity and optimum performance, do the following: Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may not provide adequate shielding. Use the shortest cables possible to connect SCSI devices to the system and to each other.

  • Page 47: Scsi Termination Guidelines For External Devices

    Read/write CD-ROM (optional) drive uses ID 4 4 mm DAT drive (optional) uses ID 6 Iomega Jaz drive (optional) uses ID 6 NOTE To easily determine the ID of each SCSI device on the system, restart the system. When the BIOS screen displays, look for the list of SCSI devices and write down the ID for each device.

  • Page 48: Changing Scsi Host Adapter Or Device Settings

    Changing SCSI Host Adapter or Device Settings Depending on your system configuration or the capabilities of SCSI devices connected to your system, you may need to use the SCSI Configuration Utility to change host adapter or device settings. See System Setup for more information.

  • Page 49: System Hardware

    System Hardware This chapter contains technical information about the hardware included in your RAX system. Hardware Overview......................... 42 Functional Diagram......................... 43 System Board .......................... 44 Disk Drive Bay........................44 Cable Routing and Pinouts..................44 Jumper Settings ......................46 Disk Drive LEDs....................... 46 Power Supply ..........................

  • Page 50: Hardware Overview

    Hardware Overview If your system includes any of the following hardware, refer to the documentation delivered with the hardware for additional information: Monitor, keyboard, and concentrator Single-channel RAID controller Dual-channel LVDS SCSI adapter Fibre Channel host bus adapter Network adapter Zip, Jaz, or tape drive AC power distribution box Uninterruptible power supply...

  • Page 51: Functional Diagram

    Functional Diagram The following diagram shows the power and data signals of the base unit components. Power AC In Data Power and Data Power Supply System Board Speaker Floppy Disk Drive Keyboard Mouse Graphics Adapter CD-ROM Drive Serial Ports Parallel Port Disk Drives (Internal/External)

  • Page 52: System Board

    System Board See the System Board Manual for detailed information on the system board for your RAX system. Disk Drive Bay The disk drive bay includes the disk drive cage and a Small Computer Systems Interface (SCSI) backplane. This assembly is always replaced as one unit. The SCSI backplane is a Low Voltage Differential Signal (LVDS) SCSI compliant backplane.
  • Page 53 CAUTION J18 is designed to connect only to a SAF-TE card. Do not connect a single inline memory module (SIMM) to this location. J15 and J14 are the 68 pin SCSI connectors for connecting the backplane to a host bus adapter or RAID card.

  • Page 54: Jumper Settings

    Signal Signal Signal SCSI Data Bit 12 SCSI Data Parity 0 Select SCSI Data Bit 13 SWAP (Ground) Carrier Detect SCSI Data Bit 14 Shell OK (Ground) Request SCSI Data Bit 15 Term Power SCSI Data Parity 1 Term Power SCSI Data Bit 8 SCSI Data Bit 0 No Connect...

  • Page 55: Power Supply

    On a system with RAID disk drives, an optional SCSI Activity Fault-Tolerant Enclosure (SAF-TE) card monitors the status of RAID disk drives. The SAF-TE card causes the left LED above each disk drive to indicate RAID disk drive status, as follows: Left LED Activity RAID Disk Drive Status No error...

  • Page 56: Chassis Cooling Fans

    J18 Connector Pinout Signal Signal Signal +3.3V Power Good Ground +3.3V 5.0V Stdby Ground Ground +12.0V Ground +5.0V +3.3V -5.0V Ground -12.0V +5.0V +5.0V Ground +5.0V Ground Remote On J19 Connector Pinout Signal Signal Signal +3.3V Ground +5.0V +3.3V Reserved Ground Ground +5.0V...

  • Page 57: Disk Drive Bay Cooling Fans

    Hardware Monitoring RAX systems feature advanced hardware monitoring capability. When used with InterSite Hardware Monitor software, these features enable you to keep track such things as voltages, temperatures, and fan speeds. For more information on the items that can be monitored on your system, refer to Hardware Monitor Help.

  • Page 59: Peripheral Devices

    Peripheral Devices This chapter provides information on the cabling and configuration of standard peripheral devices in your RAX system. Internal Peripheral Device Cables ..................52 Floppy Disk Drive Cable ................... 52 EIDE Cable ......................52 Disk Drive Bay SCSI Cable ................53 Ultra Wide SCSI Cable ..................

  • Page 60: Internal Peripheral Device Cables

    Internal Peripheral Device Cables The following describes internal peripheral device cables, their connectors, and the locations in the system to which they connect. Cable illustrations are not to scale. You can identify the cables and connectors using their spacing as a reference. See Chapter 3, “Upgrading the System,”...

  • Page 61: Disk Drive Bay Scsi Cable

    Disk Drive Bay SCSI Cable Connector Connects To SCSI adapter or RAID controller (depends on system configuration) SCSI backplane on disk drive bay Ultra Wide SCSI Cable Connector Connects To SCSI adapter Open SCSI system disk drive SCSI terminator Peripheral Device Configuration This following provides information on configuring standard peripheral devices used in the system.

  • Page 62: Floppy Disk Drive

    Floppy Disk Drive The following figure shows the cable connectors on a typical floppy disk drive. Power Floppy Data Connector Connector Device Connector Cable Connects to Power Power Supply Data MCBL194 Floppy disk controller on system board IDE CD-ROM Drive The following figure shows the cable connectors and jumper connectors on a typical IDE CD-ROM drive.

  • Page 63: Scsi Disk Drives

    SCSI Disk Drives The following figure shows the connectors on a typical SCSI disk drive. SCSI Connector SCSI Pin 1 Power Connector Device Connector Connects to Power SCSI backplane SCSI SCSI backplane See the label on the disk drive for information on jumper connectors.

  • Page 65: System Information

    System Information This chapter contains specifications and other technical information for your RAX system. Specifications ........................58 System Configuration Summary..................58 System Board Components ....................59...

  • Page 66: Specifications

    Specifications Item Specifications Dimensions 25.8 x 7.9 x 20.2 inches (65.4 x 20.0 x 50.8 cm) Maintenance clearance 36 inches (91.4 cm) front and back AC line voltage (US) 90 - 132 VAC, 47 - 63 Hz, 1 phase, 15A/125 V receptacle AC line voltage 180 - 264 VAC, 47 - 63 Hz, 1 phase, 15A/250 V receptacle (International)

  • Page 67: System Board Components

    Feature Description Graphics Matrox G200 or Intense 3D Wildcat 4000 Audio Creative Labs Sound Blaster 16 ISA sound card Audio ports and MIDI/game port Disk Drives SCSI: 4.3 GB 7,200 RPM (system disk drive) SCSI: 4.3 or 9.1 GB 7,200 RPM (SCA); 4.3, 9.1, or 18.0 GB 10,000 RPM (SCA);...

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