Troubleshooting - Microtek MII-900 Plus User Manual

Troubleshooting

The LEDs on the front-right panel of the digitizer indicate the status of the
digitizer.
First, make sure that you have followed steps as described in the "Assembling
Your Film Digitizer" section of this document. Then if your problem is listed here,
try the suggested solution.
1. No light comes on when the digitizer is turned on.
2. The Add/Remove Hardware Wizard appears on your screen.
3. When trying to scan, an error message appears on your screen that reads,
4. After clicking "Scan," a blank screen appears.
5. When trying to scan, an error message appears on your screen that reads,
44 MII-900 Plus User's Manual
All Off - Digitizer is off
Flashing Orange - Starting up or
scanning
All On - Ready to scan
Make sure your digitizer is connected to your computer and plugged into a
power source.
Click the "Cancel" button and close the ScanWizard Industry scanning
software. Disconnect the Hi-Speed USB cable from your computer, and refer
to the installation instructions in this document.
"Can't Find Digitizers".
Make sure your digitizer is connected to your computer and plugged in to a
power source (see "Connecting the Digitizer" in the "Assembling Your Film
Digitizer" section).
Uninstall and reinstall the ScanWizard Industry software.
Uninstall and reinstall the ScanWizard Industry software.
"Code -204, Scanning lamp or image sensor circuit failure. Please don't
select fast preview or draft scan!"
This error message appears when the luminance of lamps is insufficient or
surpassed.
Click "OK" first; then contact the professional technician for the further
help.
Green LED
Orange LED