Night Owl WNVRC20 Series User Manual
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Night Owl WNVRC20 Series User Manual

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USER'S MANUAL
WNVRC20 SERIES
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Joe
June 13, 2025

setting date and time

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1 comments:
Mr. Anderson
August 19, 2025

To set the date and time on the Night Owl WNVRC20 Series:

1. Go to the Date and Time Setup screen in the Startup Wizard.
2. To manually set the date and time, enter the current values.
3. To use Network Time Protocol (NTP) for automatic setup:
- Check the "Enable" box next to "Sync Time."
- Click "Sync Now" (note: this will temporarily stop recording).
- Ensure the NVR is connected to the Internet.
4. To customize NTP settings:
- Click the "Advance" tab on the Sync Time line.
- Edit the Sync Time Server or schedule Auto Sync Time.
5. To adjust for Daylight Savings Time (DST), click "Setup" next to DST.

This answer is automatically generated

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Summary of Contents for Night Owl WNVRC20 Series

  • Page 1 USER’S MANUAL WNVRC20 SERIES www.NightOwlSP.com...
  • Page 2 Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional “How to Videos”.
  • Page 3 TABLE OF CONTENTS...

  • Page 4: Table Of Contents

    6.1.3 Password Creation ..............27 6.1.4 Firmware Check ..............28 6.1.5 Date and Time Setup .............30 6.1.6 Night Owl Connect App ............31 6.1.6 (a) Using Night Owl Connect ..........33 6.1.6 (b) App Overview ............36 6.1.7 Password Verification .............37 6.1.8 Camera/Channel Settings ............37 6.1.9 Camera Positioning ..............38...
  • Page 5 Chapter 11: User Information ................82 Customer Support ................... Back Cover Night Owl’s NVRs are manufactured for quality and ease of use. As such, our NVRs contain menus designed for advanced users that should not be adjusted without having enhanced knowledge regarding the menu. In most cases the default settings allow for optimal functionality.
  • Page 6 CHAPTER 1 FCC WARNINGS...

  • Page 7: Chapter 1: Fcc Warnings

    Chapter 1: FCC Warnings This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
  • Page 8 CHAPTER 2 SAFETY INSTRUCTIONS...

  • Page 9: Chapter 2: Safety Instructions

    Chapter 2: Safety Instructions USE THE PROVIDED POWER ADAPTER. Do not use this product with a power source that applies more than the specified voltage. NEVER INSERT METAL INTO THE NVR CASE OR ITS OPENINGS. Inserting metal into the NVR case may cause electric shock. DO NOT OPERATE IN WET OR DUSTY AREAS.
  • Page 10 CHAPTER 3 SPECIFICATIONS...

  • Page 11: Chapter 3: Specifications

    (1 for every 4 cameras) RESET LAN1 LAN2 LAN3 LAN4 Moniteur Routeur Safety Stickers Mounting Hardware USB Mouse (x1) NOTE: Monitor is required for initial setup. NOTE: For best results, use the included Night Owl accessories. Third party accessories may not work properly.

  • Page 12: Nvr Diagram

    3.2.1 NVR Diagram Once you have downloaded Night Owl Connect and connected your NVR to your router, you can network your NVR by scanning the QR code which is located on the top of the NVR. FRONT VIEW QR Code...

  • Page 13: Camera Diagram

    3.2.2 Camera Diagram CAMERA 300 ft. Wireless Range (line of sight) 1080p Resolution Night Vision up to 100 ft. Wide Viewing Angle 100º Infrared PIR Sensor IR Cut Filter Reset Button 2-Way Audio 3-Axis Mounting Bracket (Vandal-Proof Wire Camera Protection) Connect all cameras locally before final placement to ensure that all components function properly.
  • Page 14 CHAPTER 4 CAMERA INSTALLATION...

  • Page 15: Chapter 4: Camera Installation

    Chapter 4: Camera Installation 4.1 Power Connect all cameras locally before final placement to ensure that all components function properly. DISCLAIMER: The exact components of your system, images and quantities may vary depending on your model number. While these may vary, this Manual will address the setup and initial configuration of your NVR and cameras. Locate the antenna included with each camera.

  • Page 16: Pairing A Replacement Wireless Camera

    NVR. NOTE: When pairing a Night Owl add-on camera, refer to “Add-on cameras Quick Setup Guide”. To pair a replacement camera to your NVR, please use the below steps: Power on the replacement camera using the camera power adapter.
  • Page 17 Next, you will need to reset the replacement camera. To do so, press and hold the reset button until you hear a beep, indicating the camera has begun the reset process. NOTE: The reset process may take up to 3 minutes. NOTE: The location of the camera reset button may vary.

  • Page 18: Mounting The Cameras

    4.3 Mounting the Cameras Connect all cameras locally before final placement to ensure that all components function properly. Camera distance from NVR. Your wireless IP cameras will reach up to 300 ft. wirelessly. Therefore, proper placement of the wireless NVR in your home will help ensure you achieve maximum coverage. Do NOT place near high voltage wires or other sources of electrical interference.
  • Page 19 Follow these instructions to correctly install your cameras. Locate a camera and choose a location where you would like to mount the camera. Indicate screw positions by marking three holes on the surface where you plan to mount the camera, using the holes in the camera base as a guide.
  • Page 20 CHAPTER 5 INSTALLATION...

  • Page 21: Chapter 5: Nvr Installation

    Chapter 5: NVR Installation 5.1 Connecting Your Wireless NVR Connect the two included antennas to your wireless NVR. This will ensure you achieve the maximum wireless range for transmission from your wireless cameras. Plug one end of the included HDMI cable into the HDMI port on the back of the Wireless NVR. HDMI Plug the other end of the HDMI cable into the back of your TV or monitor.
  • Page 22 Select the appropriate video input channel on your TV or monitor to view the NVR. Plug one end of the included Ethernet cable into the LAN port on the back of the Wireless NVR. ETHERNET Plug the other end of the Ethernet cable into a port on the back of your router. ETHERNET (Router not included) The Camera and NVR power adapters will be appropriately labeled.
  • Page 23 CHAPTER 6 GETTING STARTED...

  • Page 24: Chapter 6: Getting Started

    Chapter 6: Getting Started 6.1 Startup Wizard When your NVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: Complete the basic setup of your NVR.

  • Page 25: Camera Test

    6.1.1 Camera Test The Camera Test screen of the Startup Wizard serves as a reminder to test the camera connections to the www.NightOwlSP.com NVR. If a connected camera displays a “No Signal” message, please visit and click on the Support tab. NOTE: It may take up to 3 minutes for your wireless cameras to appear on screen.
  • Page 26 ADVANCED The Advanced Network Configuration tab is recommended only for advanced users. Once the Internet connection has been established, the Startup Wizard will display a successful connection screen. If your NVR is not able to establish Internet connectivity, a connection failed screen will appear. Follow the instructions on this screen to re-test the network.

  • Page 27: Password Creation

    The Password Creation screen of the Startup Wizard requires you to create an admin password for your NVR system. Night Owl strongly suggests that you write down your admin password on page 7 of the Quick Setup Guide of your NVR, as you will be required to log in any time you want to configure or adjust your system settings.

  • Page 28: Firmware Check

    6.1.4 Firmware Check The Firmware Check screen of the Startup Wizard will automatically check for updated firmware for your NVR. NOTE: If your NVR does not have a network connection, the firmware will not update. When the firmware for your NVR is updated to the most current version, the Startup Wizard will display the above screen.
  • Page 29 If you have forgotten your Admin password, simply click on the “Forget Password” tab in the Startup Wizard. A Secure Code will be sent to your recovery email address. Use the Secure Code to restart your NVR and create a new password.

  • Page 30: Date And Time Setup

    6.1.5 Date and Time Setup The Date and Time Setup screen of the Startup Wizard will allow you to set the current date and time. You may choose to use Network Time Protocol (NTP) to auto-configure the current date and time. To use NTP, check the Enable box next to Sync Time, then click Sync Now.

  • Page 31: Night Owl Connect App

    By selecting Setup, next to Daylight Savings Time (DST), you can adjust how your NVR responds to DST. 6.1.6 Night Owl Connect App The Night Owl Startup Wizard gives you information on where to find the Night Owl Connect App and how it can be used to remotely view your NVR recordings and live stream.
  • Page 32 Once you have installed the Night Owl Connect App on your smart device and created an account, you can scan the QR code on the Startup Wizard to configure your NVR with the Night Owl Connect App! Night Owl recommends using the same recovery email address that you previously used in the Startup Wizard when creating your Night Owl Connect account.

  • Page 33: A) Using Night Owl Connect

    6–20 characters. After completing the account setup and verification process, sign into the app and tap the “+” symbol to add a device. The Night Owl Application will lead you through the rest of the setup process.
  • Page 34 When adding a new device, it may take 5–10 minutes before you begin receiving notifications. A device can be added to the Night Owl Connect App by using the application’s Smart Auto Detection or through a QR Code Setup. With Smart Auto Detection, your NVR will automatically be detected by the Night Owl Connect software, making connecting easy! To use this preferred method, ensure your Smart Device and NVR are both on the same network.
  • Page 35 On the Device Login screen, enter the login information for the NVR (Remember, the NVR login and Night Owl Connect App login are different). The NVR username is admin by default. If you are not the admin, login with your username credentials.

  • Page 36: B) App Overview

    6.1.6 (b) App Overview Add Device Account Live View Add connected devices Manage account settings, Displays real-time to your DVR. add a shared device, and footage of your change password. system.

  • Page 37: Password Verification

    6.1.7 Password Verification The Password Verification screen of the Startup Wizard will display your Admin password. Night Owl strongly recommends storing your password on page 7 of your NVR’s Quick Setup Guide. 6.1.8 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras in their final position so you can make accurate adjustments to positioning, detection area and channel sensitivity.

  • Page 38: Camera Positioning

    Night Owl Connect App to easily adjust your camera’s position and viewing angle. NOTE: The “Live View” feature in the Night Owl Connect App allows you to gauge the position and viewing angle of your cameras before mounting. You still have to physically adjust the cameras.
  • Page 39 The second Channel Configuration screen of the Startup Wizard allows you to configure the following channel settings: Edit channel name. Turn on/off alarm (push notifications). Define motion detection area. Adjust motion sensitivity. Configure channel recording schedule: 24/7 Motion – Channel records when motion is detected. 24/7 Continuous –...
  • Page 40 The Custom Record Schedule Menu allows the user to set each individual camera to record Continuously or by Motion. Select the type of recording you would like to activate. Click and drag your cursor over the table to fill the desired date and time blocks. Click and drag over active blocks to deselect. By default, all channels are set to 24/7 Motion.

  • Page 41: Default View

    6.1.11 Default View The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your NVR. Depending on your NVR’s channel limit, you may select several viewing options from the drop-down menu: Quad View: 1 channel on-screen Quad View: 4 channels on-screen Quad View: 6 channels on-screen...

  • Page 42: Helpful Links

    Remote Viewing Support page For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 6.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click Finish to begin using your Night Owl NVR.

  • Page 43: Live View (Login And Icons)

    6.2 Live View (Login and Icons) This section will discuss the Live View status icons and how to control and manage your NVR using the channel toolbar and mouse menu. 6.2.1 Live View (All Channels) After you have completed the Startup Wizard for your NVR, you will see the Live View screen. Live View is the default display mode of the NVR.

  • Page 44: Right Click Menu

    6.2.2 Right-Click Menu Menu: Opens the Main Menu. Lock: Locks the system (log out), making it necessary to enter the password to access any NVR menus. Startup Wizard: Launches the Startup Wizard. Multi-Camera View: Select a multi-screen viewing option, where you’ll be able to see multiple video feeds at once.

  • Page 45: Login/Forgot Password

    6.2.3 Login/Forgot Password Anytime you want to configure or adjust your system settings you will be required to log in by entering your username and password. It’s important you save your login information or you won’t be able to access your NVR.

  • Page 46: Video Playback

    6.3 Video Playback Video Image: Shows an image of the cameras that have video for the search parameters entered. Date: Allows you to search by date. Camera: Allows you to search certain cameras. Motion/Continuous: Allows you to search for Motion or Continuous recordings. Search: Activates the search based on the criteria established above and shows the recordings found on the table below.
  • Page 47 CHAPTER 7 MENUS AND SETTINGS...

  • Page 48: Chapter 7: Menus And Settings

    Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To).
  • Page 49 Menu The main menu lets you access many of your NVR’s great features. You can customize camera names, keep track of recent events, create recording schedules, configure advanced motion detection settings, check up on the hard drive’s condition and change other NVR settings. General: Will allow you to access Display, Network, DDNS and Video Alarm submenus and manage the settings for those categories for your NVR.

  • Page 50: General Menu

    7.1 General Menu The general menu will allow you to access display and network settings for your NVR system. 7.1.1 Network ADVANCED Find network values and optimize connectivity based on your Internet connection. In most cases the values should populate automatically once your NVR is connected to the Internet. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking.

  • Page 51: Ddns

    7.1.2 DDNS DDNS Function: Enable or disable the usage of the DDNS service on the NVR. DDNS Provider: Set to the NightowlDVR server when using the Night Owl free domain name server. (Default and only option). URL: Set to the URL name you created when registering your DDNS.

  • Page 52: Video Alarm

    Copy To: Allows you to copy this menu’s settings from one camera to another. PIR Enable: This option activates Night Owl Smart Detection Technology based on PIR detection. It’s enabled by default, disable if you would like to use standard motion detection. To have your NVR record motion beyond the parameters of the PIR technology, you must disable the PIR sensor.

  • Page 53: A) Notification Schedule

    7.1.3 (a) Notification Schedule Schedule #: Allows you to set up to 4 ranges throughout the day where motion alerts will be sent to your smart device. Weekday: Allows you to select which day the schedule applies to. 7.1.3 (b) Area Setup Instructions: A series of instructions on how to set the motion detection area.

  • Page 54: Time Setup

    7.1.4 Time Setup Date Format: Choose the display format for the date. You can select Month/Day/Year, Year/Month/Day or Day/Month/Year. Time Zone: Select the correct time zone for your location. Sync Time: Enables or Disables NTP (Network Time Protocol) services. Time Format: Select either a 12Hour or 24Hour format. Daylight Saving Time: Configure daylight savings time by selecting Setup.

  • Page 55: Cameras Menu

    7.2 Cameras Menu Adjust or modify individual camera settings connected to your NVR. 7.2.1 Status Table: Table shows the cameras connected to the NVR, the resolution of the main or sub stream video, the maximum speed at which that stream will be transmitted and the firmware version of the camera. Refresh: Refreshes the information in the table.

  • Page 56: Add Camera

    7.2.2 Add Camera Protocol: Establishes the protocol used by the NVR when it is looking for cameras to pair with. Table 1: Shows the cameras available to pair with the NVR. Table 2: Shows the cameras already paired to the NVR. Wireless Add: Initiates the discovering and pairing process for available wireless cameras.

  • Page 57: A) Edit

    7.2.2 (a) Edit IPCam Model: Shows the protocol of the camera. IP Address: Network address of the connected camera. MAC Address: The unique identifier assigned to the network interface of the camera for communications at the data link layer. Port: Allows access to your camera with your computer through your LAN or the Internet. The default value is 80.

  • Page 58: B) Wireless Add

    7.2.2 (b) Wireless Add Number of Cameras Connected: Shows the number of cameras paired to the NVR. Camera Table: Shows the IP Address and MAC Address of all the cameras already paired to the NVR. Exit: Return you to the Add Camera submenu. 7.2.2 (c) Advance Allow Repeated Add: Allows you to keep the cameras in Table 2 in Table 1 as well.

  • Page 59: D) Manual Edit

    7.2.2 (d) Manual Edit Camera: Select the camera you want to edit. Protocol: Shows the protocol of the selected camera. Private (Night Owl), ONVIF (Standard). IP Address: Network address of the connected camera. Port: Allows access to your camera with your computer through your LAN or the Internet. The default value is 80.

  • Page 60: E) Repeater

    7.2.2 (e) Repeater Diagram: Shows the dependency of the Wi-Fi signal for each camera connected. What is shown in the above diagram is CH1, CH2, CH3, CH6 and CH7 connected directly to the NVR, CH4 connected in Daisy Chain to CH3 where CH3 works also as a repeater and CH5 connected in Daisy Chain to CH4 where CH4 works also as a repeater.

  • Page 61: A) Image Settings

    7.2.3 (a) Image Settings Hue: Changes the color mix of the image. Brightness: Changes how light the image appears. This feature does not extend or enhance night vision mode. Saturation: Alters how much color is displayed in the image. The higher the saturation, the more bright and vivid colors will appear.

  • Page 62: Video Quality

    7.2.4 Video Quality Camera: Select which camera to edit. Encode Mode: Encoding occurs for the selected format, such as Video Only. Main Stream/Sub Stream: Sub stream values are set for an image with less bandwidth consumption (less resolution and limited rate). Bitrate Mode: Select CBR (constant bit rate or a fixed encoding speed) or VB (variable bit rate or an average encoding speed);...

  • Page 63: Ipc Upgrade

    7.2.5 IPC Upgrade Table: Shows the IP and firmware version of all connected cameras. Firmware From: Allows you to choose the source of the firmware upgrade (Network or USB). Network is preferred. Start: Begins the process of updating the firmware of the selected camera. Allow The Device To Downgrade: Click to enable or disable firmware downgrade option.

  • Page 64: Record

    7.3 Record The Record menu will allow access to the Record Settings and Export Recordings submenus. From these submenus, it will be possible to manage the settings for those categories. 7.3.1 Status Camera: Choose which camera to edit. Continuous: Enable the selection of the continuous recording in the time diagram. Motion: Enable the selection of the motion recording in the time diagram.

  • Page 65: Export Recordings

    7.3.2 Export Recordings Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen. Camera: Select which camera(s) to search for recordings. Recording Mode: Select which recording type to search for.

  • Page 66: Hard Drive

    7.4 Hard Drive Hard Disk List: List of all the hard drives, including their characteristics, installed on the NVR. Overwrite: Old footage is automatically recorded over when the HDD becomes full. Overwrite is selected by default. Format: Reformats the HDD, erasing all stored recordings. If the HDD is malfunctioning, a reformat is recommended before replacement.

  • Page 67: System

    7.5 System The System menu will allow access to the System Settings, including, NVR WiFi Settings, User Management, Device Info, Log and Camera Speed submenus. From these submenus, it will be possible manage the settings for those categories of the NVR. 7.5.1 System Settings Language: Choose between English, Spanish and French.

  • Page 68: Wifi Setup

    7.5.2 WiFi Setup SSID: The Wi-Fi name of the NVR. Connect Information: Lists all of the MAC addresses for connected cameras and their signal strength. WiFi Channel: Selector for Wi-Fi channel, in a 2.4 GHz bands, Wi-Fi can transmit between 1-11 channels. Auto Adapt Channel: Manually change the Wi-Fi channel.

  • Page 69: Device Info

    Support Web: Night Owl support site web address. QR Code: QR code that represents the UID number of the NVR. You can scan this when performing a QR code setup to add this NVR to the Night Owl Connect App.

  • Page 70: Log

    7.5.5 Log Event Type: Select the type of event log you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system. From Time: The date and time to start the search. Till Time: The date and time to finish the search.

  • Page 71: Maintenance

    7.6 Maintenance The Maintain menu will allow access to the Sys Maintenance, Firmware Update and Factory Default submenus. From these submenus, it will be possible manage the settings for these categories. 7.6.1 Sys Maintenance Auto Reboot: Determine how often an auto reboot will occur. Schedule: Schedule the reboot frequency.

  • Page 72: Firmware Update

    7.6.2 Firmware Update Local Upgrade: Select to upgrade device from a USB device. Online Upgrade: Select to upgrade device from the network. 7.6.3 Factory Default Simple Restore: Factory restore the settings for both the network and user. Restore All: Restore all configuration, such as user, network, and cameras.
  • Page 73 CHAPTER 8 GLOSSARY...

  • Page 74: Chapter 8: Glossary

    Chapter 8: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. IP: Internet Protocol.
  • Page 75 CHAPTER 9 WARRANTY...

  • Page 76: Chapter 9: Warranty

    Product. In no event shall Night Owl be liable for any special or consequential damages arising from the use of the Product or arising from the malfunctioning or nonfunctioning of the Product or for any delay in the performance of this warranty due to any cause beyond its control.
  • Page 77 Returns Under This Warranty In order to obtain service, please make sure that you have registered your product on-line no later than thirty (30) days after purchase at www.NightOwlSP.com in the warranty registration section or in any other manner described in the instructions. Disclaimer Certain uses, publication and/or distribution of video/audio recordings from security cameras and/or audio devices are prohibited or restricted by federal, state and local laws.
  • Page 78 CHAPTER 10 TROUBLESHOOTING...

  • Page 79: Chapter 10: Troubleshooting

    Chapter 10: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Solutions 1.
  • Page 80 Error Possible Causes Solutions Audio cables are loose or have Check the AUDIO connection to been disconnected. the NVR. The image on the NVR appears, Right click in Live View and Audio channels are disable. but does not have sound. ensure Volume is enabled.
  • Page 81 CHAPTER 11 USER INFORMATION...

  • Page 82: Chapter 11: User Information

    Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location. General NVR Information NOTE: Your Component Model Number can be found by accessing the System menu and Device Info submenu. Admin Password: User Password: Component Model Number:...
  • Page 83 Need Help? For system manuals, troubleshooting guides, FAQs, video tutorials and more: Please refer to the sticker located on top of the device for steps on how to access your product’s support material. CONTACT US PHONE EMAIL WEBSITE (English, Spanish & French) Sales / Technical Support Sales Support 24/7 Product Support...

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