Related Manuals for Night Owl XHD 3.0 Series
Summary of Contents for Night Owl XHD 3.0 Series
- Page 1 USER’S MANUAL XHD 3.0 SERIES www.NightOwlSP.com Specifically Specifically Designed for Designed for Smartphones Tablets...
- Page 2 Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional “How to Videos”.
- Page 3 TABLE OF CONTENTS...
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Page 4: Table Of Contents
7.1.5 Date and Time Setup .......30 7.1.6 Night Owl Apps ........31 7.1.6 (a) Using Night Owl X and Night Owl X HD . - Page 5 Customer Support ..........Back Cover Night Owl’s DVRs are manufactured for quality and ease of use. As such, our DVRs contain menus designed for advanced users that should not be adjusted without having enhanced knowledge regarding the menu.
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Page 6: Chapter 1: Fcc Warnings
CHAPTER 1 FCC WARNINGS... -
Page 7: Fcc Compliance Statement
Chapter 1: FCC Warnings This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation. - Page 8 CHAPTER 2 SAFETY INSTRUCTIONS...
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Page 9: Chapter 2: Safety Instructions
Chapter 2: Safety Instructions USE THE PROVIDED POWER ADAPTER. Do not use this product with a power source that applies more than the specified voltage. NEVER INSERT METAL INTO THE DVR CASE OR ITS OPENINGS. Inserting metal into the DVR case may cause electric shock. DO NOT OPERATE IN WET OR DUSTY AREAS. -
Page 10: Chapter 3: App Overview
CHAPTER 3 APP OVERVIEW... - Page 11 Device. Please refer to Pg. 32 of this User’s Manual for instructions on how to create an account and add your device. Night Owl fits right in with your mobile lifestyle by allowing you to remotely monitor your home or business. Our free and exclusive Night Owl X app for iOS and Android™...
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Page 12: Chapter 4: Specifications
CHAPTER 4 SPECIFICATIONS... -
Page 13: System Requirements
(1 cable per camera) (1 per 4 cameras) Items Not Included RESET LAN1 LAN2 LAN3 LAN4 Monitor Router Mounting Safety Mouse (x1) Hardware Stickers NOTE: For best results, use the included Night Owl accessories. Third party accessories may not work properly. -
Page 14: Dvr Diagram
4.2.1 DVR Diagram Once you have downloaded Night Owl X or Night Owl X HD and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR. -
Page 15: Camera Diagram
4.2.2 Camera Diagram CAMERA L2 Color Boost Technology 5MP HD Resolution Wide Viewing Angle 85º IR Cut Filter Infrared PIR Sensor 3-Axis Mounting Bracket (Vandal-Proof Wire Camera Protection) Video/Power Cables Connect all cameras locally before final placement to ensure that all components function properly. 4.2.3 Mouse Diagram 4.2.3 Mouse Diagram MOUSE... - Page 16 CHAPTER 5 CAMERA INSTALLATION...
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Page 17: Chapter 5: Camera Installation
Chapter 5: Camera Installation 5.1 Video/Audio Connect all cameras locally before final placement to ensure that all components function properly. Locate an included 60 foot Video/Power cable. Connect a camera to one end of the cable by matching the BNC connectors (yellow) and DC power connectors (red). -
Page 18: Power
Plug the power splitter into the labeled camera power supply, then plug the camera power supply into an available wall outlet or UPS. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge. -
Page 19: Mounting The Cameras
5.3 Mounting the Cameras Connect all cameras locally before final placement to ensure that all components function properly. Camera distance from DVR. The further the camera is from the DVR or monitor, the higher the chances of signal degradation. The camera’s power supply should be located as near to the camera as possible when the distance exceeds 200 ft. - Page 20 Follow these instructions to correctly install your cameras. Locate a camera and choose a location where you would like to mount the camera. Indicate screw positions by marking three holes on the surface where you plan to mount the camera, using the holes in the camera base as a guide.
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Page 21: Installation
CHAPTER 6 INSTALLATION... -
Page 22: Chapter 6: Dvr Installation
Chapter 6: DVR Installation 6.1 Connecting to a TV (via HDMI) Locate the included HDMI cable. HDMI Plug one end of the cable into the HDMI port on the back of the DVR. Connect the other end of the cable to an available HDMI input on your TV or monitor. Select the appropriate video input channel on your TV or monitor to view the DVR. -
Page 23: Power
(UPS), plug the adapter cable into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge. -
Page 24: Chapter 7: Getting Started
CHAPTER 7 GETTING STARTED... -
Page 25: Startup Wizard
Chapter 7: Getting Started 7.1 Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: Complete the basic setup of your DVR. -
Page 26: Camera Test
7.1.1 Camera Test The Camera Test screen of the Startup Wizard serves as a reminder to test the camera connections to the DVR. If a connected camera displays a “No Signal” message, please visit www.NightOwlSP.com and click on the Support tab. 7.1.2 Network Check The Network Check screen of the Startup Wizard displays instructions for how to connect your DVR to the Internet. - Page 27 The Advanced Network Configuration tab is recommended only for advanced users. Once the internet connection has been established, the Startup Wizard will display a successful connection screen. If your DVR is not able to establish Internet connectivity, a Connection Failed screen will appear. Follow the instructions on this screen to re-test the network.
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Page 28: Firmware Check
7.1.3 Firmware Check The Firmware Check screen of the Startup Wizard will automatically check for updated firmware for your DVR. NOTE: If your DVR does not have a network connection, the firmware will not update. If a firmware upgrade is detected, the startup wizard will display the screen below. Please select “Upgrade” to download and install the new upgrade to your system. -
Page 29: Password Creation
The Password Creation screen of the Startup Wizard requires you to create an admin password for your DVR system. Night Owl strongly suggests that you write down your admin password on page 5 of the Quick Setup Guide of your DVR, as you will be required to log in any time you want to configure or adjust your system settings. -
Page 30: Date And Time Setup
NOTE: Forgot the admin password? Click the “Forgot PWD?” tab in the Startup Wizard and a Secure Code will be sent to your recovery email address. Enter the Secure Code when prompted, then create a new password for the DVR. Your DVR MUST be connected to the Internet to receive the secure code. -
Page 31: Night Owl Apps
Once you have installed the Night Owl X or Night Owl X HD App on your smart device and created an account, you can scan the QR code on the Startup Wizard to configure your DVR with the Night Owl X or Night Owl X HD App! Night Owl recommends using the same recovery email address that you previously chose in the Startup Wizard when creating your Night Owl X or Night Owl X HD account. -
Page 32: A) Using Night Owl X And Night Owl X Hd
“Night Owl (no_reply@NightOwlsp.com)” . NOTE: You MUST complete Step 3 before continuing! Go to your email, open the confirmation email from Night Owl, and click the “Confirm Email” link. You MUST confirm your email to use the app! - Page 33 When adding a new device, it may take 5–10 minutes before you begin receiving notifications. A device can be added to the Night Owl X app by using the application’s Smart Auto Detection or through a QR Code Setup. With Smart Auto Detection, your DVR will automatically be detected by the Night Owl X software, making connecting easy! To use this preferred method, ensure your Smart Device and DVR are both on the same network.
- Page 34 On the Device Login screen, enter the login information for the DVR (Remember, the DVR login and Night Owl X app login are different). The DVR username is admin by default. If you are not the admin, login with your username credentials. If you do not have a username and password, please contact the admin and have them create one for you using the instructions on page 7 of your QSG.
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Page 35: B) App Overview
7.1.6 (b) App Overview Live View Displays real-time footage of your system. Playback Notifications Settings View recordings & Manage custom Display connected devices, images and save them Push Notifications. change view layout, view to your phone’s album. favorites, manage accounts and access the help section. -
Page 36: Password Verification
7.1.7 Password Verification The Password Verification screen of the Startup Wizard will display your Admin password. Night Owl strongly recommends writing down your password within the Quick Setup Guide of your DVR. 7.1.8 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras... -
Page 37: Camera Positioning
The Camera Positioning screen of the Startup Wizard shows how you can use the Live View feature of the Night Owl X or Night Owl X HD app to easily adjust your cameras’ position and viewing angle. 7.1.10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you will configure your Channel... - Page 38 The second Channel Configuration screen of the Startup Wizard allows you to configure the following channel settings: Edit channel name. Turn on/off alarm (push notifications). Define motion detection area. Adjust motion sensitivity. Configure channel recording schedule: 24/7 Motion – Channel records when motion is detected. 24/7 Continuous –...
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Page 39: Default View
7.1.11 Default View The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your DVR. You may select several viewing options from the drop-down menu: 1*1 channels on-screen. 2*2 channels on-screen. 3*3 channels on-screen. -
Page 40: Helpful Links
Remote Viewing Support page For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 7.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click Finish to begin using your Night Owl DVR. -
Page 41: Displays And Icons
7.2 Displays and Icons The following sections will describe the main screens you will access for login, playback, recording and configuration. 7.2.1 Login Screen Any time you want to configure or adjust your system settings you will be required to login by entering your user name and password. -
Page 42: Live View (All Channels)
7.2.2 Live View (All Channels) Live View is the default screen you will see when viewing all channels on your DVR. You can customize the Live View by selecting Quad, Eight, or Nine channel configuration. In Quad and Nine view mode, double clicking on a channel will display the camera image in full screen;... -
Page 43: Right-Click Menu
7.2.3 Right-Click Menu Main Menu: Access the main menu to configure or adjust settings. Be sure to store your username and password in a safe location. You will need this information to access the main menu. Lock Screen: Manually locks or unlocks screen. Once the screen is locked, you will need to enter your username and password to gain access. -
Page 44: Menu Screen
7.2.4 Menu Screen Access the main menu by selecting the Menu Icon on the Live View bar. Within the menus, you will be able to access settings and parameters for all aspects of your DVR system. General Menu: Configure display and network. Cameras Menu: Access channel display, color settings, encode settings and motion record settings. - Page 45 CHAPTER 8 MENUS AND SETTINGS...
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Page 46: Chapter 8: Menus And Settings
Chapter 8: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To). -
Page 47: General Menu
8.1 General Menu The general menu will allow you to access display and network settings for your DVR system. 8.1.1 Display Slide Show: By default, checking the box for Slide Show activates all views. To remove a view, deselect the box and/or boxes next to the view you want removed. -
Page 48: Network
8.1.2 Network ADVANCED Find network values and optimize connectivity based on your Internet connection. In most cases the values should populate automatically once your DVR is connected to your Modem/Router and Internet connection is established. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking. -
Page 49: Ddns
Enable: Allows you to enable or disable the use of DDNS protocol. Server: When using the Night Owl free domain name server, you must configure this setting to NIGHTOWL. Domain: Input the domain name you created by registering your DDNS at www.NightOwlDVR.com. -
Page 50: Cameras Menu
8.2 Cameras Menu Adjust or modify individual camera settings connected to your DVR. 8.2.1 Settings Channel Title: Set display options for each channel. Time Display: Time displayed on channel view. Channel Title: Display channel name on channel view. Record Status: Display record status on channel view. Alarm Status: Display alarm status on channel view. -
Page 51: Encode
Coding Mode: Represents the type of H264 compression that the video recordings will have based on quality and file size. The options include: High Profile (Default): Night Owl recommends this option as it is the primary profile for a high definition digital TV. Main Profile: This profile is used for a standard-definition digital TV. -
Page 52: Motion
8.2.3 Motion Channel: Select the channel you want to configure. Enable: When checked, the motion detection feature will be enabled on the selected channel. By default all channels have motion detection enabled. Buzzer: Toggle between ON and OFF to enable an audible alert from the DVR. Sensitivity: Adjust the level of motion detection. - Page 53 To have your DVR record motion beyond the parameters of the PIR technology, you must disable the PIR sensor. Push: Enable/Disable your DVR to send push notifications to the Night Owl X or Night Owl X HD application when motion detection is triggered.
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Page 54: Setting Detection Area
Night Owl utilizes high tech UTC cabling which sends a signal from the camera to the DVR. -
Page 55: Record Menu
8.3 Record Menu From this menu you can enable recording, set video settings and adjust streaming options. 8.3.1 Schedule Channel: Select the channel to edit recording settings. Video Length: Enter the duration of time to record when motion is detected, between 1 and 120 minutes. When using Continuous Recording, the video length will be the time scheduled. -
Page 56: Playback
8.3.2 Playback 8.3.2 (a) Video Playback Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen. Playback Origin: Select the origin of the playback, it’s possible choosing two options: Read/Write: Reading the recording on the HDD. -
Page 57: B) Right-Click Menu
8.3.2 (b) Right-Click Menu Right-click within the Video Playback screen and the menu bar shown above will appear. This menu bar will allow you to go back, stop playing, set full screen and select play mode. Play mode options are Full Decode, Skip Decode and Average Decode. - Page 58 Start/Play/Pause: Start/Play/Pause playback. Play Backward/Pause: Play/Pause backward playback. Stop: Stop playback. Slow Down: Slow down video playback (x1/2, x1/4, x1/8). Rewind: Rewind video playback (x1/2, x1/4, x1/6, x1/8). Fast Forward: Fast Forward video playback (x1/2, x1/4, x1/6, x1/8). Previous Frame: Move the video to the previous video frame. Next Frame: Move the video to the next video frame.
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Page 59: Exporting Recordings
8.3.3 Exporting Recordings To export a Recording, once you have selected a specific date, switch to Export Recording Mode by clicking the Export File icon. A list of all recordings will show in the navigation panel. You can play the video on the video screen before exporting. Play the video on the video screen, before exporting, by double clicking the video segment you want to watch. - Page 60 The backup Dialog: Refresh: Will search for USB storage devices plugged into the DVR. Backup: Export the recording videos. Burn: Start recording the live view video in the selected flash drive. Format: Format the selected flash drive. NOTE: This option will delete all data from your flash drive.
- Page 61 When “Backup” option is selected: Type: Select the type of Recording. Options: Motion Detection (MD), Manual, General, Alarm/MD, and All. Channel: The channel to export recordings. Start Time: Date/Time to start searching for recordings. End Time: Date/Time to end the search for recordings. Add: Shows the recordings.
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Page 62: Device Menu
8.4 Device Menu 8.4.1 HDD Check available memory on your DVR HDD and set recording parameters to optimize storage. Select: If multiple drives are installed, choose the HDD you would like to customize. View Recording Times: Shows recordings that are on your HDD. View Type and Capacity: Shows total storage being used and available space on your HDD. -
Page 63: Ptz
StopBit: Select the amount of extra data to send each time a direction is sent to the camera. The stopbit serves as a buffer between commands and should be 1 (by default) when utilizing Night Owl’s AHD PTZ camera. Parity: Detects corrupt commands sent to and from the PTZ camera. This should generally be left Disabled. -
Page 64: B) Using Control Method Utc (Up-The-Coax)
8.4.2 (b) Using Control Method UTC (Up-The-Coax) If you are connecting a PTZ camera that utilizes UTC (Up-the-Coax) technology and does not require the use of the RS-485 port, you will need to change the control method for the channel the PTZ is connected to. As the PTZ camera and DVR will communicate via the BNC Video/Power cable, you will need to change the control method to UTC. -
Page 65: System Menu
8.5 System Menu 8.5.1 General Set or adjust basic DVR settings such as the time, date and language. 8.5.1 (a) Settings Basic system configuration. System Time: Manually set the date and time of your DVR. Date Format: Choose the display format for the date. You can select Month/Day/Year, Year/Month/Day or Day/Month/Year. -
Page 66: B) Dst
8.5.1 (b) DST Configure Daylight Savings Time settings. DST: Enable or Disable the Daylight Savings Time feature. Week Day - Date: Indicate whether you would like this feature to be applied the week of or an exact date. Start Time: Select the date and time to apply the DST offset. End Time: Select the date and time to remove the DST offset. -
Page 67: Users
8.5.2 Users Create and modify user’s permissions. Modify User: Select an existing user from the list to change the Username, Enable or Disable password access and modify permissions. Modify Group: Select an existing group from the list to change the Group Name, Enable or Disable password access and modify permissions. -
Page 68: A) Modify User
8.5.2 (a) Modify User User Name: Create the new user’s User Name. Password: Set the password for the new user. Confirm Password: Re-input the set password for the new user. Memo: Optional description of the new user account. Group: Select a group to administer authority parameters. Authority: Customize DVR authorities for the selected Group. -
Page 69: Info
Keep in mind you can also scan the QR code on this screen using your Night Owl X or Night Owl X HD App to quickly reconfigure your mobile device via our Owl Scan feature. -
Page 70: Log
8.5.4 Log Search for logs of all events and notifications on the DVR. Type: Select the type of event log that you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system. For example, System logs are recorded when the DVR time is synced with NTP (if enabled) or if the system is turned on or off. -
Page 71: Advanced Menu
8.6 Advanced Menu Configure additional settings related to maintenance, hard drive space and upgrades. 8.6.1 Maintain Adjust settings related to default user access and reboot schedules. Auto Reboot: Enable or Disable the automatic reboot feature. Reboot: Set the frequency of reboots if this feature is enabled. Auto Delete Old Files: Set whether you would like the DVR to automatically delete old files. -
Page 72: Events
Within the Load Default menu, you may select which settings you would like to restore to default. 8.6.2 Events Configure notification settings for other triggered events not related to motion detection such as disk error, disk full or and/or video loss. These events will be added to the Alarm Status window. - Page 73 Buzzer: Turn an audible buzzer on for a duration of time to alert you when this Event Type happens. Deselect to disable this feature. Push: select this option to send a notification to your Night Owl X or Night Owl X HD App when this Event Type TIP: This option is not available for Event Types: Net Disconnected or IP Conflict.
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Page 74: Alarm Status
8.6.3 Alarm Status The Alarm Status notification message shows each camera’s alarm status. To prompt the Alarm Status message, you should enable the “Show Message” check mark on the Camera>Motion or the Advanced>Events menus. By default, this message is disabled. Index: Represents each camera. - Page 75 Advanced: Provides information about this window and allows you to adjust alarm notification settings. OK: Hide the alarm status and verify that the alarm was noticed. Red Check: The alarm is happening. Green Check: Unchecked alarm that already finished. Empty Box: No trigger detected. Clear Alarm State In Time: 0 Seconds: 0 Seconds: Clear alarm after 0 seconds.
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Page 76: Auto Upgrade
8.6.4 Auto Upgrade Control settings for auto upgrades of the DVR software. Auto Upgrade: Enable or Disable the auto upgrade feature. Firmware updates will be detected automatically when this feature is enabled. The default selection for the auto upgrade feature is enable. Check For Updates: Check this tick box to periodically check for updated software versions. -
Page 77: Chapter 9: Glossary
CHAPTER 9 GLOSSARY... - Page 78 Chapter 9: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address.
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Page 79: Chapter 10: Warranty
CHAPTER 10 WARRANTY... - Page 80 Product. In no event shall Night Owl be liable for any special or consequential damages arising from the use of the Product or arising from the malfunctioning or non-functioning of the Product or for any delay in the performance of this warranty due to any cause beyond its control.
- Page 81 Returns Under This Warranty In order to obtain service, please make sure that you have registered your product on-line no later than thirty (30) days after purchase at www.NightOwlSP.com in the warranty registration section or in any other manner described in the instructions. Disclaimer Certain uses, publication and/or distribution of video/audio recordings from security cameras and/or audio devices are prohibited or restricted by federal, state and local laws.
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Page 82: Chapter 11: Troubleshooting
CHAPTER 11 TROUBLESHOOTING... - Page 83 Chapter 11: Troubleshooting If a problem occurs, you may be able to easily correct it yourself. The following table describes some common issues and their most likely solutions. Please refer to the table before calling technical support. Error Possible Causes Solutions 1.
- Page 84 Error Possible Causes Solutions 1. Check the camera video cable and connections. 2. Disconnect and reconnect the There is no picture on selected Camera cables are loose or have cable at the system and at channels/camera picture is not become disconnected. the camera.
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Page 85: Chapter 12: User Information
CHAPTER 12 USER INFORMATION... - Page 86 Chapter 12: User Information Be sure to write down all the important information below and place it in a secure location. General DVR Information Admin Password: User Password: Mac Address: Component Model Number: NOTE: This information can be found on page 67. Internet Login Information NOTE: This information can be found within the General Menu tab under Network in your DVR’s Main Menu.
- Page 87 For system manuals, troubleshooting guides, FAQs, video tutorials and more: Please visit www.NightOwlSP.com. Click the Support tab. Type XHD30 in the top right search bar. Access the support material needed. Contact Us PHONE (English, Spanish & French) Sales/ Technical Support 1.866.390.1303 Live Chat 24/7, 365 days a year EMAIL...
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