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USER MANUAL

NVR10 SERIES
4/8 CHANNEL
For more information on this product visit www.NightOwlSP.com

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Table of Contents
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Summary of Contents for Night Owl 10 Series

  • Page 1: User Manual

    USER MANUAL NVR10 SERIES 4/8 CHANNEL For more information on this product visit www.NightOwlSP.com...
  • Page 2: Table Of Contents

    5.1. Connecting to TV ..............5.2. Power ................... Chapter 6: GETTING STARTED ............6.1. Startup Wizard ..............6.2. Night Owl HD Mobile App ..........6.3. Displays and Icons .............. 6.3.1. Login Screen .............. 6.3.2. Live View (All Channels) ........... 6.3.3. Live View (Single Channel) ........
  • Page 3 TABLE OF CONTENTS b. Privacy Zone .............. 7.1.2. Network ..............a. Main ................b. Substream ..............c. Email ................d. Email Schedule ............e. DDNS ................7.1.3. Alarm ................a. Motion ................. 7.2. Cameras Menu ..............7.2.1. Settings ..............7.3. Record Menu ..............
  • Page 4 TABLE OF CONTENTS 7.5.2. Users ................7.5.3. Info ................7.5.4. Log ................7.6. Advanced Menu ..............7.6.1. Maintain ................ 7.6.2. Events ................7.6.3. Auto Upgrade ............... Chapter 8: REMOTE ACCESS ............8.1. System Requirements ............8.2. Setup ..................8.3. Network Configuration ............
  • Page 5: Chapter 1: Fcc Warnings

    CHAPTER 1: FCC WARNINGS This equipment has been tested and found to comply with limits for Class B digital devices pursuant to Part 15 of Federal Communication Commission (FCC) rules. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
  • Page 6: Chapter 2: Safety Instructions

    CHAPTER 2: SAFETY INSTRUCTIONS • Use the provided power adapter. Do not use this product with a power source that applies more than the specified voltage. • Never insert metal into the NVR case or its openings. Inserting metal into the NVR case may cause electric shock. •...
  • Page 7 CHAPTER 2: SAFETY INSTRUCTIONS • Do not attempt to remove the top cover. If you observe any abnormal operation, unplug the NVR immediately and contact technical support. Do not attempt to open the NVR to diagnose the cause of the problem. •...
  • Page 8: Chapter 3: Specifications

    1 x Quick Setup Guide • 1 x DC 15V/4A NVR Power Adapter • 3 x Night Owl Security Stickers • *Cameras, additional cables, power adapters and splitters only included in certain security kits. Check the product packaging for detailed kit contents.
  • Page 9: Nvr Diagram

    CHAPTER 3: SPECIFICATIONS 3.2.1. NVR Diagrams 1080p NVR FRONT VIEW RJ-45 (Ethernet) Port On/Off Switch Video Inputs VGA Output USB 3.0 Port USB Ports RJ-45 Port Audio Output HDMI Output Alarm Ports Power REAR VIEW Images used are for reference only. Your product may slightly vary. For more information on this product visit www.NightOwlSP.com...
  • Page 10: Camera Diagram

    CHAPTER 3: SPECIFICATIONS 3.2.2. Camera Diagram 1080p Resolution Wide Angle HD Lens Infrared (IR) LEDs Base Video/Power Cables CAMERA For more information on this product visit www.NightOwlSP.com...
  • Page 11: Mouse And Remote Diagrams

    CHAPTER 3: SPECIFICATIONS 3.2.3. Mouse and Remote Diagram Scroll Wheel Left/Select Button Right/Menu Button MOUSE Left/Select: choose a field or button on screen. Right/Menu: when in Live View click to display the bottom menu bar. When in a menu window, right click to exit the menu. For more information on this product visit www.NightOwlSP.com...
  • Page 12 CHAPTER 3: SPECIFICATIONS REM-NVR Menu MENU Select Down Quad View Mute AUDIO/ MUTE SEARCH Play Fast Forward Rewind Stopped Record Pause Battery Compartment REMOTE For more information on this product visit www.NightOwlSP.com...
  • Page 13: Chapter 4: Camera Installation

    CHAPTER 4: CAMERA INSTALLATION 4.1. Video/Power 1. Locate an included 60 foot PoE camera cable. 2. Connect one end of the cable to the connector attached to the camera. Ethernet IP Camera 3. Plug the other end into a Video Input port on the back panel of the NVR.
  • Page 14: Mounting

    CHAPTER 4: CAMERA INSTALLATION *Cameras, additional cables, power adapters and splitters only included in certain security kits. Check the product packaging for detailed kit contents. Make sure all cameras are working prior to mounting by connecting them as described in the section above. Once all cameras are confirmed to be fully operational, you can run the cables and mount the cameras at their final locations.
  • Page 15 CHAPTER 4: CAMERA INSTALLATION 3. Using a drill bit slightly smaller than the included screw anchors, drill into the mounting surface using the guide marks you placed in the previous step. 4. Insert the screw anchors. 5. Line up the camera base holes with the screw anchors. Holding the base in place, insert screws and tighten until secure.
  • Page 16: Chapter 5: Nvr Installation

    CHAPTER 5: NVR INSTALLATION 5.1. Connecting to a TV (via HDMI) 1. Locate the included HDMI cable. 2. Plug one end of the cable into the HDMI port on the back of the NVR. 3. Connect the other end of the cable to an available HDMI input on your TV or monitor.
  • Page 17: Power

    CHAPTER 5: NVR INSTALLATION 4. Select the appropriate video input channel on your TV or monitor to view the NVR. 5.2. Power 1. Locate the labeled NVR power adapter; the camera power adapter and NVR power adapter should never be interchanged. NVR Power Adapter 2.
  • Page 18 CHAPTER 5: NVR INSTALLATION Plug into outlet If your TV does not have an HDMI port, you will need to purchase a VGA or a BNC-to-RCA video cable. For a VGA connection, attach one end of the VGA cable to the DVR VGA port and the other end to your TV VGA port.
  • Page 19: Chapter 6: Getting Started

    CHAPTER 6: GETTING STARTED 6.1. Startup Wizard When your NVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: create a system user name and password •...
  • Page 20: Night Owl Hd Mobile App

    CHAPTER 6: GETTING STARTED 6.2. Night Owl HD Mobile App The Night Owl HD mobile app lets you access your NVR remotely with live viewing from your tablet or smartphone. Download our free app at the App or Play store! For more information about the Night Owl HD app please visit us at www.NightOwlSP.com...
  • Page 21: Live View (All Channels)

    CHAPTER 6: GETTING STARTED Any time you want to configure or adjust your system settings you will be required to log in. If you do not remember the User name and Password you created, please contact Customer Support. Device ID: the value in the field should match the value in the parentheses on the right.
  • Page 22 CHAPTER 6: GETTING STARTED 9 10 11 12 13 1. Date and Time: current date and time of the system. 2. Channel Name and Number: channel name and number. 3. Recording: indicates when a camera is currently recording. 4. Menu: access the main menu to configure or adjust settings. 5.
  • Page 23: Live View (Single Channel)

    CHAPTER 6: GETTING STARTED 13. Playback: access the recording/playback menu and functions. 6.3.3. Live View (Single Channel) When in Live View, select a single channel to bring up additional controls and playback options. By double-clicking on the channel you can also view that channel in full screen mode. 1.
  • Page 24 CHAPTER 6: GETTING STARTED 1. General Menu: configure display, network, and alarm settings. 2. Cameras Menu: access channel display and color settings. 3. Record Menu: setup or modify general recording, triggered events, and recording settings. 4. Device Menu: monitor available HDD space and access PTZ settings.
  • Page 25: Chapter 7: Menus And Settings

    CHAPTER 7: MENUS AND SETTINGS Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first dropdown box (Copy), then select the channel you would like to copy the information to from the second dropdown box (To).
  • Page 26: General Menu

    CHAPTER 7: MENUS AND SETTINGS 7.1. General Menu The general menu will allow you to access display, network, and alarm settings for your NVR system. 7.1.1. Display a. Output: adjust the display resolution on your TV or monitor. Video Output: the default LIVE-OUT setting. View Setup: choose between Dynamic and Static options.
  • Page 27: Privacy Zone

    CHAPTER 7: MENUS AND SETTINGS Transparency: modify the menu transparency when displayed on screen. b. Privacy Zone: create or modify up to 4 privacy zones per channel. These zones will not be visible to the cameras in Live View or during any recording.
  • Page 28: Network

    CHAPTER 7: MENUS AND SETTINGS 7.1.2. Network a. Main: find network values and optimize connectivity based on your Internet connection. In most cases the values should populate automatically once your NVR is connected to the Internet. PPPOE: for broadband dial-up network users only. You will need to contact your ISP to retrieve the values needed to complete this type of connection.
  • Page 29 CHAPTER 7: MENUS AND SETTINGS DHCP: the most common network connection type. These values will be gathered automatically from your ISP when connected. Static: modify these values if you are using a static IP address. Information can be obtained from your router and ISP. Media Port: allows access to your NVR from a mobile device.
  • Page 30: Substream

    CHAPTER 7: MENUS AND SETTINGS c. Substream: configure or optimize the video quality of your Live View. Video: Enable or Disable video for the selected channel. FPS: increase or decrease the frames per second of the streaming video depending on your connection speed. A higher FPS will result in more data transfer but smoother video.
  • Page 31: Email

    CHAPTER 7: MENUS AND SETTINGS d. Email: Enable or Disable email alerts based on your alarm settings. SSL: Enable or Disable to send encrypted email alerts. SMTP Port: the access point for your email determined by your email service. SMTP Server: this is the mail server address of your email provider. This information is determined by your email provider.
  • Page 32: Ddns

    DDNS: Enable or Disable DDNS service to view your NVR from a computer. Server: set to the NIGHTOWL server when using the Night Owl free domain name server. Domain: set to the domain name you created when registering your DDNS.
  • Page 33: Alarm

    CHAPTER 7: MENUS AND SETTINGS 7.1.3. Alarm a. Motion: configure the motion alarm settings for your NVR system. Channel: select the channel you want to configure a motion alarm for. Enable: activate motion alarms. Sensitivity: adjust the level of motion detection. A lower setting will require more movement in the camera range to begin recording.
  • Page 34: Cameras Menu

    CHAPTER 7: MENUS AND SETTINGS go to full screen when motion is detected Record Channel: identify the channel to record once motion is detected on the current channel you are configuring. The default would be to record the same channel that detects motion. b.
  • Page 35: Record Menu

    CHAPTER 7: MENUS AND SETTINGS Position: change the position of this channel while viewing multiple in Live View. Color: click Setup to access a sub-menu to adjust the colors of the selected channel. In this sub-menu you can adjust the Hue, Brightness, Contrast, and Saturation of the image.
  • Page 36: General

    CHAPTER 7: MENUS AND SETTINGS 7.3.1. General Search and playback all recorded video from this menu. Choose your desired date and times from the options below, then click Play to view recorded video. Right-click to exit back to the menu screen. Channel: select the channel you would like to playback footage from.
  • Page 37: Events

    CHAPTER 7: MENUS AND SETTINGS 1. Calendar: indicate the date to playback video. 2. Channel Selection: choose the channels to display on-screen. 3. Full Screen: hides the Calendar and Channel Selection panels. 4. Rewind: rewinds the recorded video. 5. Next: goes to the next recorded event. 6.
  • Page 38: Settings

    CHAPTER 7: MENUS AND SETTINGS Date: select the date to search for event footage. Time: choose a start and end time that the event happened. Channel: pick the channel(s) with the desired video. Type: select from All, Normal, or Motion video. Quick Backup: check the tick boxes to the left of the found video clip(s) and click this button to save that video to the HDD.
  • Page 39: Basic

    CHAPTER 7: MENUS AND SETTINGS a. Basic: turn channel recording capabilities on or off. Channel: select the channel you would like to configure. Record: Enable or Disable recording capabilities for this channel. Pre-Record: Enable or Disable pre-recording for this channel. Pre-recording is the amount of video captured prior to an alarm is triggered.
  • Page 40: Mainstream

    CHAPTER 7: MENUS AND SETTINGS c. Mainstream: configure or adjust the video settings to best optimize for your connection. Resolution: choose between WD1 (960 x 576), WHD1 (960 x 288), WCIF (480 x 240), or 720P (1280 x 720) resolutions based on your TV or monitor capabilities.
  • Page 41: Device Menu

    CHAPTER 7: MENUS AND SETTINGS 7.4. Device Menu 7.4.1. HDD Check available memory on your NVR HDD and set recording parameters to optimize storage. Select: if multiple drives are installed, choose the HDD you would like to customize. Overwrite: by default, the Auto setting will overwrite the earliest footage once the HDD is full.
  • Page 42: Settings

    CHAPTER 7: MENUS AND SETTINGS a. Settings: basic system configuration. Date: manually set the date and time. Date Format: choose the display format for the date. Time Format: select between a 12Hour or 24Hour display. Language: pick between ENGLISH or SPANISH language preferences.
  • Page 43: Dst

    CHAPTER 7: MENUS AND SETTINGS b. DST: configure Daylight Savings Time settings. DST: Enable or Disable the Daylight Savings Time feature. Time Offset: choose the amount of time (1Hour or 2Hours) to offset if DST is enabled. Daylight Saving Time: indicate whether you would like this feature to be applied the week of or an exact date.
  • Page 44: Users

    CHAPTER 7: MENUS AND SETTINGS 7.5.2. Users Create, modify, and add users and permissions. Edit: select an existing user from the list to change the User Name, Enable or Disable password access, or create a new Password. For more information on this product visit www.NightOwlSP.com...
  • Page 45: Info

    CHAPTER 7: MENUS AND SETTINGS Permission: select a new user profile (e.g. user1) and press the Permission button to select which menus, settings, and playback/recording functions are available to that specific user and on which channels. All will give that user basic admin settings. 7.5.3.
  • Page 46 CHAPTER 7: MENUS AND SETTINGS a.Main: Device ID: create a unique device ID number if you are using multiple NVRs. Device Name: create a unique device name for easy reference. Device Type: product model number. Hardware Version: your current hardware version. Software Version: your current software version.
  • Page 47: Log

    CHAPTER 7: MENUS AND SETTINGS b.Channel Info: 7.5.4. Log Search for logs of all events and notifications on the NVR to playback or backup files. Log Type: select the type of event log that you would like to Search for. Each choice corresponds to an action or event that was triggered and noted within the system.
  • Page 48: Advanced Menu

    CHAPTER 7: MENUS AND SETTINGS Backup: in order to save log(s) a USB flash drive must be inserted into one of the available ports. Select the log or logs you would like to save and click this button; you will then be prompted to specify which drive to save to.
  • Page 49: Events

    CHAPTER 7: MENUS AND SETTINGS Default User: choose a user to default at the login screen at startup. Auto Reboot: Enable or Disable a schedule reboot. Reboot: set the frequency of reboots if this feature is enabled. Update: if any of the above settings were changed, click this button to save the new parameters.
  • Page 50: Auto Upgrade

    CHAPTER 7: MENUS AND SETTINGS Show Message: enable an icon to be displayed in Live View when the selected Event Type is triggered. Send Email: send an email notification when this Event Type is detected. Buzzer: turn an audible buzzer on for a duration of time to alert you when this Event Type happens.
  • Page 51: Chapter 8: Remote Access

    CHAPTER 8: REMOTE ACCESS This chapter will show you how to connect your NVR to the Internet. You will learn how to properly connect your NVR to your router/modem and setup port, Internet, and mobile configurations along DDNS registration. 8.1. System Requirements You will need to have the following in order to be able to successfully connect the NVR to the Internet.
  • Page 52: Network Configuration

    CHAPTER 8: REMOTE ACCESS 8.3. Network Configuration 8.3.1. Windows Operating Systems ® Make sure that the DVR is properly connected to the router/modem and that you have a computer that works with Windows and connected to the same router. Follow these steps to determine the basic information about your network: 1.
  • Page 53 CHAPTER 8: REMOTE ACCESS 4. Find “Default Gateway” in the same section and write this number down as well e.g. 192.168.1.1. You will need to enter this in the NVR network settings. For the following steps, use the information that you just wrote down. To access the network settings on your NVR, go to the General Menu, then to Network >...
  • Page 54 CHAPTER 8: REMOTE ACCESS 2. Confirm that the Subnet Mask is set to 255.255.255.000. 3. Enter the “Default Gateway” number from the prior section into the Gateway field. Again you will need to add placeholder zeros in any sections that do not contain three digits e.g. 192.168.1.1 192.168.001.001.
  • Page 55: Mac ® Operating System

    CHAPTER 8: REMOTE ACCESS 8.3.2. Mac Operating Systems ® Make sure that the NVR is properly connected to the router/modem. Follow these steps to determine basic information about your network: 1. Select the Airport icon on your computer screen and choose the “Open Network Preferences”...
  • Page 56 CHAPTER 8: REMOTE ACCESS 6. Make note of the IP address listed for router. You will need to enter this into the DVR network settings. For the following steps, use the information that you just wrote down. To access the network settings on your NVR, go to the General Menu, then to Network >...
  • Page 57 CHAPTER 8: REMOTE ACCESS 2. Confirm that the Subnet Mask is set to 255.255.255.000. 3. Enter the “Default Gateway” number from the prior section into the Gateway field. Again you will need to add placeholder zeros in any sections that do not contain three digits e.g. 192.168.1.1 192.168.001.001.
  • Page 58: Port Forwarding

    CHAPTER 8: REMOTE ACCESS 8.3.3. Port Configuration After you have configured the network settings, you will need to forward the necessary ports to be able to view the NVR over the Internet. Refer to your router’s documentation to see how port forwarding works for your device.
  • Page 59 CHAPTER 8: REMOTE ACCESS particular router may be different than the below but the same principles will apply: Application Name: create a unique name for your NVR system. • Public Port: select the port to forward: Media Port (9000), Web •...
  • Page 60: Ddns Registration

    CHAPTER 8: REMOTE ACCESS 8.3.4. DDNS Registration This option allows you to set up a free website address that will point back to the NVR, regardless of whether or not the IP address changes. If you do not have a static IP address, you should use this option. Follow the steps below to register a free domain name/DDNS.
  • Page 61: Adding The Ddns To Your Nvr

    CHAPTER 8: REMOTE ACCESS 4. Create a domain name. 5. If the domain name that you have chosen is available, you will see a window that tells you that your domain was successfully created. If the domain name is taken, try again until you find an available name. 8.3.5.
  • Page 62: Internet Viewing

    Once you have configured your DDNS you are ready to view your camera online from your computer or laptop. Visit us at www.NightOwlSP.com and download the Internet Viewing or Night Owl HD app manual for more information! For more information on this product visit www.NightOwlSP.com...
  • Page 63: Chapter 9: Glossary

    CHAPTER 9: GLOSSARY DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address, or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. FPS: Frames Per Second.
  • Page 64: Chapter 10: Warranty

    Product is defective, the Purchaser must return the Product at Purchaser’s cost (no CODs) to the address below, with the original proof of purchase receipt. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser.
  • Page 65 Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers or distributors to the contrary are not authorized by Night Owl, and do not affect this provision of this warranty. For more information on this product visit www.NightOwlSP.com...
  • Page 66 CHAPTER 10: WARRANTY Returns Under this Warranty In order to obtain service, please make sure that you have registered your product on-line no later than thirty (30) days after purchase at www.NightOwlSP.com in the warranty registration section or in any other manner described in the instruction.
  • Page 67: Chapter 11: Troubleshooting

    TROUBLESHOOTING If a problem occurs, you may be able to easily correct it yourself. The following table describes the most common problems and their solutions. Please refer to the table before calling Night Owl Technical Support. Error Possible Causes Solutions 1.
  • Page 68 CHAPTER 11: TROUBLESHOOTING Error Possible Causes Solutions Power off the system (disconnect power cable). Firmly connect a USB mouse to Mouse not detected by System needs to be the USB Mouse port on the front panel system. reset. of the system. Reconnect the power cable to the DC 19V port on the real panel.
  • Page 69: Chapter 12: Customer Support

    CHAPTER 12: CUSTOMER SUPPORT Before you return to the store, we might be able to save you a trip: ONLINE www.NightOwlSP.com • 24/7 Product Support • How-To Videos • Manuals • Firmware Updates etc. • EMAIL Technical Support : support@NightOwlSP.com •...
  • Page 70: Chapter 13: User Information

    CHAPTER 13: USER INFORMATION Be sure to write down all the important information below and place it in a secure location. General NVR Information Admin Password: • User Password: • Mac Address: • Serial Number: • Internet Login Information Internal IP Address: •...

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