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Troubleshooting
If you have any problems with your appliance, you should check
the troubleshooting prior to calling CDA Customer Care, to prevent
unnecessary service calls and potential cost. Contact details for CDA
Customer Care are on the rear cover of this manual.
Error code E11 shows, accompanied by an acoustic signal
This signifies that multiple sensors have been pressed at once or an
incorrect sensor has been pressed and held for 5 seconds or more.
Wait for the code to clear or switch the appliance off and on.
If there is no steam entering the oven cavity
Check that the water tank is full and that there is no debris or
similar items in the tank which may have interfered with the pump
mechanism.
The water tank is empty, but the water shortage symbol is not
illuminated on the display
This is not a fault and is due to the internal workings of the steam
system still containing some water. We recommend always keeping
your water tank topped up to avoid damage to the oven.
The oven is on, but key presses are not doing anything
This could be due to the safety key lock being active. See page 14 for
information on how to engage and disengage the lock.
The oven is on and has cut out mid-function
This would suggest that the safety cut-out stat has detected that the
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