Troubleshooting - Hytera PNC380 User Manual

User Manual

13. Troubleshooting

Phenomena
The radio cannot be
turned on.
The radio fails to
respond to any
operation.
The keys, LCD
display, or LED
indicator do(es) not
work normally.
The radio fails to be
unlocked.
The radio cannot
access the mobile
network.
Analysis
The battery may be installed
improperly.
The battery power may run out.
The battery may suffer from poor
contact caused by dirtied or damaged
battery contacts.
Too many apps are running.
The keys, LCD display, or LED
indicator may fail to function
temporarily.
The keys, LCD display, or LED
indicator may be damaged.
The keys may fail to function
temporarily.
The unlock pattern or password may be
incorrect.
The SIM card is abnormal or out of
service because of unpaid charges.
The mobile data feature is not enabled
for the SIM card.
The signal may be weak.
Remove and reattach the battery.
Recharge or replace the battery.
Clean the battery contacts.
Forcibly stop some apps or restart the radio.
Restart the radio.
Contact your dealer or Hytera technicians
for maintenance.
Restart the radio.
Contact your dealer or Hytera technicians
for maintenance.

Make
properly.

Pay the charges, and then restart the
radio.
Contact the carrier to enable the data
connection feature.
Make sure the radio is within the network
coverage.
37
Troubleshooting
Solution
sure SIM card functions