Hytera PDC7 Series Configuration Manual

Hytera PDC7 Series Configuration Manual

Multi-mode advanced radio

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Multi-mode Advanced Radio PDC7 Series
Configuration Guide
R2.0_V3.0

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Summary of Contents for Hytera PDC7 Series

  • Page 1 Multi-mode Advanced Radio PDC7 Series Configuration Guide R2.0_V3.0...
  • Page 2 The product described in this manual may include the Hytera's computer programs stored in memory or other media. Laws in PRC and/or other countries or areas protect the exclusive rights of Hytera with respect to its computer programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to the purchaser regarding Hytera's computer programs.
  • Page 3: Table Of Contents

    Configuration Guide Contents Contents Documentation Information ........................... 1 1. Overview ................................4 2. Resource Preparation ............................5 2.1 Smart MDM ..............................5 2.1.1 Preparations ............................5 2.1.2 Software Installation ..........................5 2.1.3 Asset Preparations ..........................6 2.2 Connect Radio ............................... 17 3.
  • Page 4 Contents Configuration Guide 5.2.2 Upload App ............................77 5.2.3 Install App ............................77 5.2.4 Uninstall App ............................81 5.3 Install/Uninstall App on Radio ........................83 5.3.1 Configure Install/Uninstall App Permission ..................83 5.3.2 Install App ............................88 5.3.3 Uninstall App ............................88 6.
  • Page 5: Documentation Information

    Configuration Guide Documentation Information Documentation Information This document introduces how to configure PDC760 through SMART MDM. Conventions Icons Icon Description Indicates information that can help you make better use of your product. Note Indicates references that can further describe the related topics. Caution Indicates situations that could cause data loss or equipment damage.
  • Page 6 Documentation Information Configuration Guide Version Release Date Description  4.2.5.2 Clarity Transmission  4.2.6.2 Over the Air Encryption  4.2.6.3 Man Down  4.2.6.4 Lone Worker  4.2.8 Positioning  4.3.4.3 Clarity Transmission  4.3.6.3 Man Down  4.3.6.4 Lone Worker ...
  • Page 7 Configuration Guide Documentation Information Version Release Date Description  5 Application Management  6 Key Management  8.1 Radio Management by Smart MDM Lite  8.2.1 Warning Prompt in Radio Changed:  Modified the registration method of workstation in 2.1.3.4 Add Admin Station.
  • Page 8: Overview

    Overview Configuration Guide 1. Overview This document introduces how to manage PDC760 through Smart MDM (Mobile Device Management), including programming, feature configuration, application management, key management, paid feature license etc. Meanwhile, this document introduces how to manage PDC760 through Smart MDM Lite, and troubleshoot the common problems.
  • Page 9: Resource Preparation

    Configuration Guide Resource Preparation 2. Resource Preparation Smart MDM 2.1.1 Preparations Items Description Smart MDM Professional Please contact the dealer to obtain the installation package in V2.0.09.000. Installation Package Please contact the dealer to obtain the system license, which is used to assign the quantity of devices controlled by Smart MDM.
  • Page 10: Asset Preparations

    Resource Preparation Configuration Guide 2.1.3 Asset Preparations Use the super administrator (admin) to log in Smart MDM Admin Client to prepare the assets. 2.1.3.1 Log in to Smart MDM Admin Client Step 1 Start Smart MDM Admin Client and click on bottom right of the login window.
  • Page 11 Configuration Guide Resource Preparation Step 3 Enter the account admin and the default password 111111, and click Login. 2.1.3.2 Import System License (Optional) You have a 30-day free trial to use Smart MDM Professional, during which you can manage maximum 2 Admin Clients, 50 Multi-mode Advanced radios, and all other devices.
  • Page 12 Resource Preparation Configuration Guide Step 2 Click Import System License to import the license. 2.1.3.3 Add Administrator Step 1 Add role. The role is used to set the permissions of administrator. 1. Choose Asset -> Role. 2. Click New to configure the role information. 3.
  • Page 13 Configuration Guide Resource Preparation Step 2 Add administrator account. 1. Choose Asset -> Administrator. 2. Click New to configure the administrator information. 3. Click OK. The default password of administrator is 111111. 2.1.3.4 Add Admin Station Administrator can use Admin Client on the current PC only after the PC is added as the admin station. You can add admin station with the following two methods:...
  • Page 14 Resource Preparation Configuration Guide  Method 1: the super administrator directly adds the admin station when the administrator of Admin Client provides machine code.  Method 2: the administrator requests registration to the super administrator for approval. Here are the details: Method 1: Step 1 Use the account of super administrator to log in to Admin Client.
  • Page 15 Configuration Guide Resource Preparation 2. Choose the connect mode of Smart MDM server, enter the server address and port, then click Register. If the server is in safe mode, check Safe Mode and install the CA certificate. For details, refer to Smart MDM Professional_Installation and Configuration Guide.
  • Page 16 Resource Preparation Configuration Guide Step 2 Use the account of super administrator to log in to Admin Client. Step 3 Choose Asset -> Admin Station. Step 4 Click Step 5 Check and configure the admin station information and click OK. 2.1.3.5 Add IDS Station Administrator can use IDS (Integrated Device Station) on the current PC only after the PC is added as the IDS station.
  • Page 17 Configuration Guide Resource Preparation You can add IDS station with the following two methods:  Method 1: the super administrator directly adds the IDS station when the administrator of IDS provides machine code.  Method 2: the administrator requests registration to the super administrator for approval. Here are the details: Method 1: Step 1...
  • Page 18 Resource Preparation Configuration Guide 2. Enter the user name and password and click Login, or log into IDS with fingerprint. 3. Click on top right, and then click in the popped window. 4. Enter the server address and port, and choose the connect mode of the server, and click Register. If the server is in safe mode, check Safe Mode and install the CA certificate.
  • Page 19 Configuration Guide Resource Preparation Step 4 Click Step 5 Check and configure the IDS station information and click OK. 2.1.3.6 Import Radio Step 1 Choose Asset -> Device -> Multi-mode. Step 2 Click Import.
  • Page 20 Resource Preparation Configuration Guide Step 3 Click Browse, and choose a radio file in .dev or zip format. Step 4 Click Open. The radio information in the file is listed as below. Step 5 Choose the group. The administrator can only manage the radios in the current group or subgroup, so the radio must be in the group or subgroup of the administrator.
  • Page 21: Connect Radio

    If Smart MDM server is set in LAN, please ensure the radio and Smart MDM server work in the same LAN. Step 2 Choose Settings -> General -> Hytera account on the radio. Step 3 Set HTTP address to Smart MDM server IP: port.
  • Page 22 Resource Preparation Configuration Guide Step 2 Connect the radio to IDS with the programming cable. Step 3 Use the account of administrator to log in to Admin Client. Step 4 Choose Multi-mode -> Device to view the connection status. The radio has been connected to Smart MDM successfully if the Wired shows...
  • Page 23: Radio Programming

    Configuration Guide Radio Programming 3. Radio Programming Log in to Smart MDM Admin Client Step 1 Start Smart MDM Admin Client. Step 2 Enter the account and the password of administrator, and click Login. New Template There are three methods to create a template. ...
  • Page 24 Radio Programming Configuration Guide Step 2 Click Read. Step 3 Choose Wireless Mode or Wired Mode according to the connection mode between the radio and Smart MDM. Step 4 Select the radio and click Read. Note If it is required to update the plugin, see 8.2.2 for solution.
  • Page 25 Configuration Guide Radio Programming Step 7 Configure public parameters and click Next. Note For radio configuration, see 4 Feature Configuration. Click to view the parameter description. Step 8 (Optional) Configure custom parameters. For batch programming, you need to configure the custom parameters. Otherwise, ignore this step.
  • Page 26 Radio Programming Configuration Guide 1. Choose the method to configure custom parameters. Edit Custom Parameters: click Edit and choose radios, then click Next.  Import an Existing Custom Parameter File (.csv format): click Import and click Browse to  import the custom parameter file, then choose radios and click Next. 2.
  • Page 27: Programming

    Configuration Guide Radio Programming Programming Ensure the radio has been connected to Smart MDM during programming. Step 1 In Programming page, choose a template and click Step 2 Choose the communication type and click Next.  Wireless Mode: the radio connects to Smart MDM via WLAN or LTE. ...
  • Page 28 Radio Programming Configuration Guide Step 3 Choose a radio and click Next. Step 4 Set the task information and click Next. The task is automatically executed. Notifications will be sent to the radio if Notification is checked. This step takes Auto + Notification as an example.
  • Page 29 Configuration Guide Radio Programming Step 5 Confirm the task parameters, resource and radio information. Step 6 Click OK. The radio receives the notification and starts programming at the preset start time. It shows “Programming…”, and then automatically restarts after programming.
  • Page 30: Check The Programming Result

    Radio Programming Configuration Guide Check the Programming Result Step 1 Choose Multi-mode -> Task. Step 2 Choose the task and click to check the execution status.
  • Page 31: Feature Configuration

    Configuration Guide Feature Configuration 4. Feature Configuration You can configure radio features through the template of Smart MDM. This chapter introduces the configuration path of radio features. For template creating and radio programming, see 3 Radio Programming. Broadband 4.1.1 The radio can connect to different networks, such as Internet, WAP network, enterprise internal network and industry specific network.
  • Page 32 Feature Configuration Configuration Guide See the table below to configure the parameters. Parameter How to configure Choose Overwrite to write the APN set by Selected APN into the APN Operation radio. Choose an APN added in 1, if Selected APN is set to 1, the first APN data in APN List will be written into the radio.
  • Page 33: Conventional Mode

    Configuration Guide Feature Configuration Step 3 Refer to the APN information to edit the APN parameters. Ensure Name, APN Name, MCC, MNC, APN Type, and APN are correctly configured. Conventional Mode 4.2.1 Data Preparation Data Description Dial Rule The dial rule followed by the radio Radio ID The radio ID must be unique Contact...
  • Page 34 Feature Configuration Configuration Guide 4.2.2.2 Contact Path: Conventional -> Contact -> Contact Conventional -> Service -> RX Group List Note The radio only receives the calls from the groups in RX Group List.
  • Page 35 Configuration Guide Feature Configuration 4.2.2.3 Digital Channel The RX frequency, TX frequency, color code and time slot of the calling party and called party must be the same. In direct mode, RX frequency must be the same as TX frequency. While in repeater mode, RX frequency of the radio must be the same as TX frequency of the repeater, and TX frequency of the radio is the same as RX frequency of the repeater.
  • Page 36: Mobility Management

    Feature Configuration Configuration Guide Conventional -> Zone and Channel -> Digital Channel -> Contact -> Call Type, TX Contact ID, RX Group List 4.2.2.4 Zone Path: Conventional -> Zone and Channel -> Zone 4.2.3 Mobility Management 4.2.3.1 Scan This feature is used for the radio to participate in the calls on other channels. With it enabled, the radio detects the preset channels and stays one channel to receive the call.
  • Page 37 Configuration Guide Feature Configuration You can configure the scan feature in two ways: Configure through Programming Configure through Radio Menu. Configure through Programming Please ensure that digital channels and analog channels are added for scan. Step 1 Choose Conventional -> General Setting -> Basic, and set Scan to On. Step 2 Configure the scan list.
  • Page 38 Feature Configuration Configuration Guide last stayed channel and frequently used channel are different. Thus, you need to designate a transmitting channel for the radio. 4. (Optional) Set Designated Channel Type to Digital or Analog accordingly. This parameter is available only when Scan TX Mode is set to Designated Channel. 5.
  • Page 39 Configuration Guide Feature Configuration Step 4 Tap Edit Step 5 Tap Scan list Step 6 to choose a scan list, and then tap the scan list to edit it. Step 7 to add a channel. Step 8 Return to the channel page, and tap Save.
  • Page 40 Feature Configuration Configuration Guide Step 9 Choose Settings -> PMR, and enable the Scan feature. 4.2.3.2 Roaming Roaming enables communication between radios at any base station on one IP network. Path: Conventional -> General Settings -> Basic -> Service -> Roaming...
  • Page 41 Note This value is subject to the Beacon Interval setting of the repeater. Roaming application in IP network will be affected by this parameter, thus, please contact Hytera for configuration guide if in need. Conventional -> Service -> Roaming -> Add...
  • Page 42: Voice Service

    Feature Configuration Configuration Guide Note The RX Frequency and TX Frequency must be different. Otherwise, other roaming parameters cannot be configured. Conventional -> Zone and Channel -> Digital Channel -> Service -> Use Scan List/Roam List, Scan List/Roam List, Auto Scan/Roaming 4.2.4 Voice Service 4.2.4.1 Private Call...
  • Page 43 Configuration Guide Feature Configuration Path: Common -> PMR Setting -> Call Permission -> Initiate Private Call 4.2.4.2 Group Call To initiate group call, the Initiate Group Call must be set to Allow. Path: Common -> PMR Setting -> Call Permission -> Initiate Group Call 4.2.4.3 All Call To initiate all call, the Initiate All Call must be set to Allow.
  • Page 44 Feature Configuration Configuration Guide Common -> Programmable Key 4.2.4.5 Priority Interrupt Priority Interrupt is a paid feature that allows the radio to interrupt an ongoing call to release the channel, consequently, occupy the channel for call, alarm, short message, stun, etc. Step 1 Enable Priority Interrupt Encode for the interrupting radio and Priority Interrupt Decode for the interrupted radio.
  • Page 45 Configuration Guide Feature Configuration Step 2 Configure the interrupt way accordingly.  Emergency Priority Interrupt: Conventional -> Zone and Channel -> Digital Channel -> Emergency Settings -> Emergency Priority Interrupt  Via programmable key: Common -> Programmable Key...
  • Page 46 Feature Configuration Configuration Guide  Via In Call TX Admit: Conventional -> Zone and Channel -> Digital Channel -> TX -> In Call TX Admit  Via Stun/ All Call/ Message: Conventional -> Digital -> Priority Interrupt -> Radio Stun/ All Call/ Message...
  • Page 47: Data Service

    Configuration Guide Feature Configuration 4.2.5 Data Service 4.2.5.1 Text Message The radio can send message after 4.2.2 Basic Configuration. 4.2.5.2 Clarity Transmission Clarity Transmission allows Radio A to over the air forward the received data via serial port from peripheral device to Radio B directly, and Radio B send the data to other peripheral device via serial port.
  • Page 48: Security

    Hardware Encryption.  Software Encryption: This encryption utilizes Hytera-defined or DMR standard algorithm to encrypt voice and data, which is more cost-effective than hardware encryption. Both Hytera E2EE and DMRA E2EE are available to DMR radio, and Hytera E2EE is available to PDT radio.
  • Page 49 Configuration Guide Feature Configuration Key Management to configure and import keys. Path: Conventional -> General Setting -> Digital -> Encryption -> Encryption, Encryption Type, Encryption Service Conventional -> Zone and Channel -> Digital Channel -> Encryption -> Encryption, Encryption Type, Random Key Encryption, Multi-key Decryption, Encryption Key Note When both Random Key Encryption and Multi-Key Decryption are enabled, Encryption Key will...
  • Page 50 Feature Configuration Configuration Guide Hardware Encryption (for PDT radios only) To use this feature, you need to complete the following configurations.  Authorize E2EE to radio through Smart MDM  Configure E2EE through Smart MDM  Insert the encryption card into the radio The radio supports SD encryption card and SIM encryption card, which needs customized development.
  • Page 51 Configuration Guide Feature Configuration 4.2.6.2 Over the Air Encryption Over the Air Encryption protects the data and communication from being monitored by illegal users. At present Over the Air Encryption is only applicable to signaling transmitted over the air interface. Over the Air Encryption and E2EE are different but they do not influent each other.
  • Page 52 Feature Configuration Configuration Guide Conventional -> Zone and Channel -> Digital Channel -> Over the Air Encryption -> Encryption Type, Only Receive Encrypted Air, Key Number (Optional) Common -> Programmable Keys You can turn on or turn off Only Receive Encrypted Air via a programmable key press.
  • Page 53 Configuration Guide Feature Configuration 4.2.6.3 Man Down Man down alarm is triggered when the radio has been tilted or static for certain time during work. The alarm is triggered as following: Step 1 When the tilt (the angle is bigger than the Trig Tilt Gradient) or static time equals the difference value between Trig Entry Delay Time and Pre-Alert Time, the radio gives alert tone to remind the user of the alarm.
  • Page 54 Feature Configuration Configuration Guide Path: Broadband -> Service -> Man Down & Lone Worker -> Man Down 4.2.6.4 Lone Worker Lone Worker alarm is triggered when the radio user does not operate the radio for certain time. The alarm is triggered as following:...
  • Page 55 Configuration Guide Feature Configuration Step 1 When non-response (including voice transmission, key or button press and screen-touch) time equals the difference value between Response Time and Pre-Alert Time, the radio gives alert tone to remind the user of the alarm. Step 2 When the Pre-Alert Time is out, the radio raises the alarm.
  • Page 56: Analog Services

    Feature Configuration Configuration Guide 4.2.7 Analog Services 4.2.7.1 Analog Channel Path: Conventional -> Zone and Channel -> Analog Channel -> Basic -> RX Frequency, TX Frequency Conventional -> Zone and Channel -> Zone -> Add Member Note RX frequency and TX frequency of the calling party and the called party must be the same. ...
  • Page 57 Configuration Guide Feature Configuration In direct mode, RX frequency must be the same as TX frequency, and the CTCSS/CDCSS of the  radios must be the same. While in repeater mode, RX frequency of the radio must be the same as TX frequency of the repeater, and TX frequency of the radio is the same as RX frequency of the repeater, or the CTCSS/CDCSS of the radios are different.
  • Page 58: Positioning

    Feature Configuration Configuration Guide Common -> Programmable Key 4.2.8 Positioning The positioning enabled radio can report the location to the control center for unified management and dispatch. Path: Common -> System Settings -> Positioning -> Positioning Permission, Location Service, Positioning System...
  • Page 59 Configuration Guide Feature Configuration Conventional -> General Settings -> Digital -> Location-> Key Trigger, Power On Trigger, Power Off Trigger, Distance Trigger Note Please choose the trigger condition accordingly.  Report Time Interval or Report Distance Interval needs to be configured if Time Trigger or ...
  • Page 60 Feature Configuration Configuration Guide Quick GPS feature supports GPS data report of multiple radios in a period, which improves the usage rate of location revert channel and reliability of GPS report. (Optional) Conventional -> General Settings -> Digital -> Positioning -> Call Location The Call Location enabled radio can check the location of the other party with Voice with Location enabled on the call interface.
  • Page 61: Trunking Mode

    Configuration Guide Feature Configuration party with Call Location enabled obtains this location by parsing the information. Trunking Mode 4.3.1 Data Preparation The following data is included in the system plan. Please obtain them from the system administrator. Data Description Dial Rule The dial rule followed by the radio Radio ID The unique identifier of the radio in the trunking system...
  • Page 62 Feature Configuration Configuration Guide Note Please configure Dialing Rule before Radio ID. 4.3.2.2 Network Path: Trunking -> General Setting -> Network -> Network Model, Network ID, Control Channel Category Note The network configuration must be the same as that of the system.
  • Page 63 Configuration Guide Feature Configuration 4.3.2.3 TSCC The radio supports fixed TSCC and flexible TSCC hunt plans to quickly register to the base station. The radio performs the following hunt plans when powering on, re-registering or no signal is searched.  Fixed TSCC Hunt: only short hunt is available in this version. The radio successively hunts the last 10 registered channels, channel list of the adjacent base stations and fixed TSCC list, until it successfully registers to a base station.
  • Page 64 Feature Configuration Configuration Guide Trunking -> General Setting -> Fixed TSCC (Optional) Trunking -> General Setting -> Flexible TSCC This parameter is available only when TSCC Hunt Plan is set to Flexible TSCC. 4.3.2.4 Contacts Path: Trunking -> Contact -> Private Call, Group Call...
  • Page 65 Configuration Guide Feature Configuration 4.3.2.5 Subgroup List Path: Trunking -> Subgroup -> Subgroup Note Add the existing contacts to the group. Alternatively, you can add by entering the contact ID.
  • Page 66 Feature Configuration Configuration Guide Trunking -> Subgroup -> Subgroup List Note The subgroup is available when it is added to subgroup list.
  • Page 67: Voice Service

    Configuration Guide Feature Configuration 4.3.3 Voice Service 4.3.3.1 Private Call To initiate private call, the Initiate Private Call must be set to Allow. Path: Common -> PMR Setting -> Call Permission -> Initiate Private Call 4.3.3.2 Group Call To initiate group call, the Initiate Group Call must be set to Allow. Path: Common ->...
  • Page 68 Feature Configuration Configuration Guide 4.3.3.4 All Call To initiate all call, the Initiate All Call must be set to Allow, and the All Call in Station, All Call in Area or All Call in System should be enabled accordingly. Path: Common ->...
  • Page 69: Message Service

    Configuration Guide Feature Configuration Note All Call in Region is available for PDT radios only. 4.3.4 Message Service 4.3.4.1 Text Message Radio can send text message after 4.3.2 Basic Configuration. 4.3.4.2 Status Message The status message content and status code of the receiving radio and the transmitting radio must be the same. Path: Trunking ->...
  • Page 70: Emergency Call

    Feature Configuration Configuration Guide Trunking -> Service -> Data -> Clarity Transmission 4.3.5 Emergency Call To initiate the emergency call, you should configure the following parameters and set the emergency key. Path: Trunking -> Service -> Voice -> Call Permission -> Emergency Call...
  • Page 71 Configuration Guide Feature Configuration Trunking -> Service -> Security -> Emergency -> Emergency Type, Emergency Mode, Emergency Number Type, Call Type, Emergency Number, Call to Follow Note You can designate the ID of private call, ID of group call or all call as the Emergency Number by ...
  • Page 72: Security

    Feature Configuration Configuration Guide 4.3.6 Security 4.3.6.1 Authentication Authentication allows the trunking radio and system to authenticate each other using the agreed encryption algorithm. During authentication, the trunking system can authenticate the validity of the radios; or the trunking radios can authenticate the validity of the trunking system; or they can authenticate each other. The radio supports two authentication mechanisms.
  • Page 73 Configuration Guide Feature Configuration Hardware Authentication (for PDT radios only) To use this feature, you need to complete the following configurations.  Configure the authentication feature through Smart MDM  Insert the encryption card into the radio The radio supports SD encryption card and SIM encryption card, which needs customized development. The slots of SD card and SIM card in the radio are as below.
  • Page 74 Software Encryption and Hardware Encryption.  Software Encryption: This encryption utilizes Hytera-defined or DMR standard algorithm to encrypt voice and data, which is more cost-effective than hardware encryption. Both Hytera E2EE and DMRA E2EE are available to DMR radio, and Hytera E2EE is available to PDT radio.
  • Page 75 Configuration Guide Feature Configuration Encryption Service, PSTN Encryption, PABX Encryption, GPS Data Encryption, Text Message Encryption, Third Party Service Encryption Path (DMR radios): Trunking -> Service -> Security -> Encryption -> Encryption, EncryptType, Encryption Service, PSTN Encryption, PABX Encryption, GPS Data Encryption, Text Message Encryption, Third Party Service Encryption Hardware Encryption (for PDT radios only) To use this feature, you need to complete the following configurations.
  • Page 76 Feature Configuration Configuration Guide The radio supports SD encryption card and SIM encryption card, which needs customized development. The slots of SD card and SIM card in the radio are as below. This chapter describes how to configure E2EE only. See 7 Paid Feature License to authorize the radio.
  • Page 77: Positioning

    Configuration Guide Feature Configuration 4.3.7 Positioning The following can be achieved through positioning.  Report the radio location to the control center for management and dispatch.  Query location of other radio or send location to other radios. Path: Common -> System Settings -> Positioning -> Positioning Permission, Location Service Trunking ->...
  • Page 78 Feature Configuration Configuration Guide Note Then Send Location on PTT enabled send location after the hold down PPT has been released. Trunking -> Service -> Positioning -> Location Active Report -> Location Active Report (Optional) Trunking -> Service -> Positioning -> Call Location The Call Location enabled radio can check the location of the other party with Voice with Location enabled on the call interface.
  • Page 79 Configuration Guide Feature Configuration party needs to enable Call Location to parse the information.
  • Page 80: Application Management

    Application Management Configuration Guide 5. Application Management Overview The App installation and uninstallation can be controlled by Smart MDM or the App white/black list, providing a security mechanism to manage radio apps. The following methods can be used to install/uninstall app: ...
  • Page 81: Upload App

    Configuration Guide Application Management 5.2.2 Upload App Step 1 Start Smart MDM Admin Client. Step 2 Use the account of administrator to log in to Admin Client. Step 3 Choose Multi-mode -> App. Step 4 Click Upload. Step 5 Click Browse to upload the app file. Step 6 Click Save and Release to release the app.
  • Page 82 Application Management Configuration Guide Step 2 Choose app version and click Next. Step 3 Confirm the communication type and click Next.  Wireless Mode: the radio connects to Smart MDM over WLAN or LTE.  Wired Mode: the data is transmitted through IDS. The radio connects to Smart MDM (IDS) with programming cable.
  • Page 83 Configuration Guide Application Management Step 4 Choose a radio and click Next. Step 5 Set the task information and click Next. There are manual execution and auto execution.  Manual: the radio user decides whether to install the app.
  • Page 84 Application Management Configuration Guide  Auto: the app is automatically installed. Notification will be sent to the radio if Notification is checked. This step takes Auto + Notification as an example. Step 6 Confirm the task parameters, resource and radio information. Step 7 Click OK.
  • Page 85: Uninstall App

    Configuration Guide Application Management The radio receives the notification and starts downloading the app at the preset start time. It shows “Operating succeeded…” after installation. 5.2.4 Uninstall App Choose Multi-mode -> Device. Uninstall in Radio Detail Page Step 1 Choose the radio and click Step 2 Click App and click...
  • Page 86 Application Management Configuration Guide Step 3 Click OK to uninstall the app. Uninstall by Command Step 1 Right click the radio and choose Uninstall App in the menu. You can choose multiple radios at one time. Step 2 Choose apps and click OK.
  • Page 87: Install/Uninstall App On Radio

    Configuration Guide Application Management Step 3 Click OK. Install/Uninstall App on Radio 5.3.1 Configure Install/Uninstall App Permission The apps on radio can be controlled by configuring install/uninstall app permission, white list and black list.  Install/uninstall app permission: includes Interactive Install/Uninstall App Permission and Silent Install/Uninstall App Permission.
  • Page 88 Application Management Configuration Guide  White list: the list of apps that allow users to install/uninstall, including APP Interactive Install/Uninstall List and APP Silent Install/Uninstall List.  Black list: the list of apps that forbid users to install/uninstall, including Forbid Install APP List and Forbid Uninstall APP List.
  • Page 89 Configuration Guide Application Management APP Interactive Install/Uninstall List (Optional) This parameter is available when Interactive Install/Uninstall App Permission is set to Restricted. Path: Broadband -> APP Interactive Install/Uninstall List -> App Package, App Signature Note You can choose Multi-mode -> App and click to view the app package name and app signature in Smart MDM.
  • Page 90 Application Management Configuration Guide Silent Install/Uninstall App Permission Path: Broadband -> Setting -> Silent Install/Uninstall App Permission APP Silent Install/Uninstall List (Optional) This parameter is available when Silent Install/Uninstall App Permission is set to Restricted.
  • Page 91 Configuration Guide Application Management Path: Broadband -> APP Silent Install/Uninstall List -> App Package, App Signature Forbid Install APP List Path: Broadband -> Forbid Install APP List -> App Package, App Signature...
  • Page 92: Install App

    Application Management Configuration Guide Forbid Uninstall APP List Path: Broadband -> Forbid Uninstall APP List -> App Package, App Signature 5.3.2 Install App Step 1 Power on the radio. Step 2 Open App Store and choose App Store or Messages. App Store shows the latest apps;...
  • Page 93 Configuration Guide Application Management Step 3 Step 4 Tap OK to uninstall the app. By App Center Step 1 Power on the radio. Step 2 Swipe right from the left edge of the main screen to open App Center. Note You also can swipe left from the right edge of the main screen to open App Center.
  • Page 94: Key Management

    Key Management Configuration Guide 6. Key Management Operation Flow Before using the Authentication, AIE or E2EE feature, you need to configure the key and write it into the radio via KMC and Smart MDM. The operation flow is as follows: Preparations ...
  • Page 95 Configuration Guide Key Management Step 5 Set the radio type to TETRA, and choose the key type. Step 6 Choose a radio and click Step 7 Click OK. The Admin Client shows “Generating succeeded”.
  • Page 96: Add Keys

    Key Management Configuration Guide Step 8 Click Download to save the application form to the PC. Please send the application form to the administrator of KMC to generate the key pack. Step 9 Click Close. Add Keys Only the administrator of the KMC can add a key. Step 1 Start KMC.
  • Page 97: Generate Key Pack

    Configuration Guide Key Management Generate Key Pack You can generate key pack with the following three methods.  Method 1 (by administrator): associate the key application form to generate both the key file pack and key pack.  Method 2 (by administrator): create key file pack and then use the key application form to generate key pack. ...
  • Page 98 Key Management Configuration Guide Step 3 Click Import Radio File, choose a radio file and click Open. KMC shows “Importing succeeded”. Step 4 Click New. Step 5 Enter the name of key file pack. Step 6 Choose the key application form generated in and check Application Form.
  • Page 99: Upload And Push Key

    Configuration Guide Key Management Step 7 (Optional) Choose the K File Type. For authentication keys, you need to set K File Type to TEI-K or KOnly. For SCK and E2EE, this step can be ignored. Step 8 Choose the key file from the drop down list. Step 9 Click Create Key Pack, choose the save path and click OK in the popped dialogue box.
  • Page 100 Key Management Configuration Guide Step 3 Click Upload. Step 4 Click Browse, choose the key pack generated in and click Open.
  • Page 101 Configuration Guide Key Management Step 5 Click OK. Step 6 Choose the key pack and click Step 7 Confirm the communication type and click Next.  Wireless Mode: the radio connects to Smart MDM via WLAN or LTE.  Wired Mode: the data is transmitted through IDS. The radio connects to Smart MDM (IDS) via programming cable.
  • Page 102 Key Management Configuration Guide Step 9 Set the task information and click Next. Configure the task accordingly. The task is automatically executed. Notifications will be sent to the radio if Notification is checked. Step 10 Confirm the task parameters, resource and radio information.
  • Page 103: Check The Push Result

    Configuration Guide Key Management Step 11 Click OK. The key is automatically written into the radio at the preset start time. The radio shows “Importing key, do NOT power off...”, and then automatically restarts after importing. Check the Push Result Step 1 Choose Multi-mode ->...
  • Page 104 Key Management Configuration Guide...
  • Page 105: Paid Feature License

    Paid Feature License 7. Paid Feature License PDC7 series also supports some paid features including E2EE (End to End Encryption), TTS (Talk to Speech) and Priority Interrupt. Please apply for and import the license through Smart MDM to enable the needed features.
  • Page 106 Paid Feature License Configuration Guide 2. Choose the communication type and click Next. Wireless Mode: the radio connects to Smart MDM over WLAN or LTE.  Wired Mode: the data is transmitted through IDS. The radio connects to Smart MDM (IDS) ...
  • Page 107 Configuration Guide Paid Feature License 5. Confirm the task configuration. 6. Click OK. The radio automatically imports the license at the task start time. The radio shows “Importing license, do NOT power off…”, and then automatically restarts after importing. Step 5 Check the paid feature licensing.
  • Page 108: Appendix

    Appendix Configuration Guide 8. Appendix Radio Management by Smart MDM Lite 8.1.1 Resource Preparation 8.1.1.1 Preparations Items Description Smart MDM Lite Installation Please contact the dealer to obtain the installation package in V2.0.16.000. Package Programming Cable Please contact the dealer to obtain the PC93 programming cable. 8.1.1.2 Software Installation Refer to Smart MDM Lite_Installation and Configuration Guide to finish the installation and configuration of Smart MDM Lite.
  • Page 109: Radio Programming

    Configuration Guide Appendix 8.1.2 Radio Programming There are four methods to program a radio.  By a New Template: create a new template and program the radio.  By Reading Radio: read the radio and create a template based on its configuration file, then program the radio. ...
  • Page 110 Appendix Configuration Guide Step 3 Click Read. Smart MDM Lite shows “Reading…” and enters Edit Public Parameter page after reading. Step 4 Configure parameters. Note For radio configuration, see 4 Feature Configuration. Click to view the parameter description. Step 5 Click Program.
  • Page 111: Application Management

    Configuration Guide Appendix 8.1.3 Application Management Preparations You’ve got the app file in .apk format. Procedures Step 1 Click App. Step 2 Click Browse to upload the app file. Step 3 Click Install. Smart MDM Lite shows “Install succeeded” after installation.
  • Page 112: Key Management

    Appendix Configuration Guide 8.1.4 Key Management 8.1.4.1 Operation Flow Before using the Authentication, AIE or E2EE feature, you need to configure the key and write it into the radio via KMC and Smart MDM Lite. The operation flow is as follows: This section introduces how to generate key application form and import key via Smart MDM Lite.
  • Page 113 Configuration Guide Appendix Step 3 Choose the key type and click Save to save the application form to the PC. Please send the application form to the administrator of KMC to generate the key pack. 8.1.4.3 Import Key Step 1 In Key page, click Browse to upload the key pack.
  • Page 114: Paid Feature License

    After the radio is delivered, you need to apply for the license and import it through the Smart MDM Lite to enable the paid feature. Step 1 Apply for the license. You need to provide the authorization information to Hytera, including the serial number and model name of the radio and the paid feature. Step 2 Click License.
  • Page 115 Configuration Guide Appendix Step 3 Click Authorize to upload the license. In Detail page, you can click to view the authorization information. Step 4 Click OK. The radio shows “Importing license, do NOT power off…”, and then automatically restarts after importing.
  • Page 116: Troubleshooting

    Appendix Configuration Guide Troubleshooting 8.2.1 Warning Prompt in Radio 8.2.1.1 Trunking Mode Fault Cause Solution RX Base Frequency, Ensure the RX Base Frequency, TX Base Frequency, TX Base Frequency, Control Channel Spacing, Network, and Control Channel Authentication are correctly configured. For details, Spacing, Network, or 4.3 Trunking Mode.
  • Page 117 Configuration Guide Appendix Fault Cause Solution Current group is Choose Settings -> PMR -> Scan -> Change BS to limited on current change to an available base station. network, and the radio will give a tone to remind the radio user. The radio fails to initiate The emergency call 4.3.5 Emergency Call...
  • Page 118: Warning Prompt In Smart Mdm

    8.2.2 Warning Prompt in Smart MDM 8.2.2.1 What should be done when “No matched plugin” appears during the template creating? Solution Follow steps below to upload the plugin. Step 1 Obtain the programming template plugins (.plug or.zip format) from Hytera.
  • Page 119 Configuration Guide Appendix Step 2 Choose System Plugin -> Plugin. Step 3 Click Upload. Step 4 Click Browse to upload the plugin. Step 5 Click OK. Step 6 Click Update in Plugin page.
  • Page 120: Abbreviations

    Abbreviations Configuration Guide Abbreviations Abbreviation Full Name Access Point Name Digital Mobile Radio E2EE End-to-End Encryption Key Management Center Long Term Evolution Mobile Device Management Push To Talk WLAN Wireless Local Area Networks...
  • Page 121 Hytera Communications Corporation Limited. 2018 Hytera Communications Corporation Limited.

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