Troubleshooting; Where To Get Help - Epson PowerLite Pro G5150NL Quick Reference Manual

Troubleshooting

If you see a blank screen or the
message No signal
• Make sure the
the projector is green and not
flashing, and the lens cover is
removed.
• Make sure the cables are
connected correctly. (See the
User's Guide.)
• You may need to change the
image source. See "Switching
Between Image Sources." (Also
make sure the source device is
turned on.)
If the projector and the notebook
don't display the same image
Windows :
®
Hold down the Fn key and press
the function key on your notebook
or CRT/LCD) until you
(such as
see the display on both monitors.
If that does not work, open the
Windows Control Panel, click
Display, Settings, and Advanced.
Make sure the external monitor port is
set as your primary display. See your
computer's documentation or online
help for details.
Macintosh :
®
® menu, select System
From the Apple
Preferences, Display or Displays,
VGA Display or Color LCD, and
Arrange or Arrangement. Then select
Mirror Displays.
power light on

Where To Get Help

Internet Support
Visit Epson's support website at
epson.com/support and select your
product for solutions to common
problems. You can download utilities
and documentation, get FAQs and
troubleshooting advice, or e-mail
Epson with your questions.
Visit http://www.presentersonline.
com to access tips, templates, and
training for developing successful
presentations.
Speak to a support representative
To use the Epson PrivateLine
service, call (800) 637-7661 and
enter the PIN on the included Epson
PrivateLine Support card. This service
is available 6 to 6
AM
Time, Monday through Friday, for
the duration of your warranty period.
You may also speak with a projector
support specialist by dialing one of
the following numbers. (Toll or long
distance charges may apply.)
U .S.: (562) 276-4394, 6
Pacific Time, Monday-Friday
Canada: (905) 709-3839, 6
6 , Pacific Time, Monday-Friday
PM
Days and hours of support are subject
to change without notice.
Purchase supplies and accessories
You can purchase screens and other
accessories from an Epson authorized
reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766).
Or you can purchase online at
www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
® Support
, Pacific
PM
to 6 ,
AM PM
to
AM