For Users In North America - Epson LQ-680 User Manual

For Users in North America

If you purchased your printer in the United States or Canada,
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services
listed in the following table:
Service
World Wide Web
EPSON Internet FTP Site
EPSON E-MAIL
Technical Support
Automated
Telephone Services
To speak directly to a technical support representative, dial:
(562) 276-4322 (U.S.), or (905) 709-2170 (Canada), 6
Pacific Time, Monday through Friday. Toll or long distance
charges may apply.
Before you call, please have the following information ready:
Product name
Product serial number (located on the back of the printer)
Proof of purchase (such as a store receipt) and date of
purchase
Access
From the Internet, you can reach EPSON
Support at http://support.epson.com. At this
site, you can download drivers and other files,
look at documentation such as product
brochures and user manuals, and access
troubleshooting information.
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with
the user name anonymous and your e-mail
address as the password.
To receive technical advice through e-mail,
go to http://support.epson.com and
complete the form under the troubleshooting
tab, as requested.
A variety of automated help services are
available 24 hours a day, seven days a week.
To use these services, you must have a touch
tone telephone and call (800) 922-8911.
Customer Support Information
D
to 6 ,
AM PM
D-3