Continuous paper loading or feeding problems
The printer does not load continuous paper or does not feed it
properly.
Cause
Single-sheet feeding is
selected.
Continuous paper is not
loaded properly.
The paper has come off the
tractor.
The paper thickness lever is
not set correctly.
The paper supply is
obstructed.
The holes on the sides of the
paper are misaligned.
The printer does not feed continuous paper back to the standby
position.
Cause
You did not tear off the
printed pages before pressing
the Load/Eject button.
5-8
Troubleshooting
What to do
Select tractor feeding. For more
information, see "Selecting a Paper
Source" on page 2-2.
See Chapter 2 for instructions on
loading continuous paper on the
tractor you want to use.
Reload the paper on the tractor as
described in "Loading continuous
paper with the tractor" on page 2-9.
Set the paper thickness lever to match
the thickness of your paper. See
"Adjusting the Paper Thickness
Lever" on page 2-6.
Make sure the paper supply is not
obstructed by a cable or some other
object. See "Positioning your
continuous paper supply" on page 2-8.
Check that the holes on the sides of the
paper are aligned with each other. Also
make sure the sprocket units are
locked and their covers are closed.
What to do
Tear off the printed pages at the
perforation. Then press the
Load/Eject button to feed the paper
backward to the standby position.
Need help?
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