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INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
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Network Camera User Manual Symbol Description Indicates a hazardous situation which, if not avoided, will or could result in DANGER! death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected CAUTION! results.
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Network Camera User Manual • Keep new and used batteries away from children. • If the battery compartment does not close securely, stop using the product and keep it away from children. • If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
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Network Camera User Manual • Never place the equipment in an unstable location. The equipment may fall, causing serious personal injury or death. Power Supply • The input voltage should conform to IEC60950-1 standard: SELV (Safety Extra Low Voltage) and the Limited Power Source.
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Network Camera User Manual • For indoor-only device, place it in a dry and well-ventilated environment. • DO NOT aim the lens at the sun or any other bright light. • Make sure the running environment meets the requirement of the device. The operating temperature shall be -30°...
Network Camera User Manual Contents Chapter 1 System Requirements ........................13 Chapter 2 Device Activation and Accessing ....................14 2.1 Activate the Device via SADP ......................... 14 Before You Start .......................... 14 2.2 Activate the Device via Browser ......................14 2.3 Login ...............................
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Network Camera User Manual Stream Type ..........................23 Video Type ............................ 23 Resolution ........................... 23 Bitrate Type and Max. Bitrate ...................... 23 Video Quality ..........................23 Frame Rate ........................... 24 Video Encoding ..........................24 Smoothing ........................... 25 4.2 ROI ................................25 4.3 Display Info.
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Network Camera User Manual Capture Automatically ........................ 38 Capture Manually ......................... 38 View and Download Picture ......................39 Chapter 6 Event and Alarm ..........................40 6.1 Basic Event ............................. 40 Set Motion Detection ........................40 Set Video Tampering Alarm ......................42 Set Exception Alarm ........................
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Network Camera User Manual 7.8 Set Network Service ..........................58 7.9 Set Open Network Video Interface ......................58 7.10 Set ISUP ..............................59 7.11 Set Alarm Server ............................. 59 7.12 Access Camera via Hik-Connect ......................60 Enable Hik-Connect Service on Camera ..................61 Set Up Hik-Connect ........................
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Network Camera User Manual Synchronize Time by Satellite ..................... 72 Set DST ............................73 9.14 Set RS-485 .............................. 73 9.15 Set RS-232 .............................. 73 9.16 External Device ............................74 Supplement Light Settings ......................74 Heater ............................74 9.17 Security ..............................74 Authentication ..........................
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Network Camera User Manual What to do next ........................... 86 12.2 Auto-Tracking ............................86 Detection Target .......................... 86 Appendix A. Device Command ........................88 Appendix B. Device Communication Matrix ....................89 UM Network Camera 072221NA...
Network Camera User Manual Chapter 1 System Requirements Your computer should meet the requirements for proper visiting and operating the product. • Operating System: Microsoft Windows XP SP1 and above version • CPU: 2.0 GHz or higher • RAM: 1 GB or higher •...
2.1 Activate the Device via SADP Search and activate the online devices via SADP software. Before You Start Access www.hikvision.com to get the SADP software to install. Steps 1. Connect the device to a network using the network cable. 2. Run SADP software to search for online devices.
Network Camera User Manual NOTE: The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100. 192.168.1.64 3.
Network Camera User Manual NOTE: The camera supports only Windows OS and Mac OS and does not support Linux OS. Admin Password Recovery If you forget the admin password, you can reset the password by clicking Forget Password on the login page after completing the account security settings.
Network Camera User Manual Chapter 3 Live View This chapter introduces the live view parameters, function icons, and transmission parameters settings. 3.1 Live View Parameters The supported functions vary by model. Enable and Disable Live View This function quickly enables or disables live view of the channel. •...
Network Camera User Manual Window Division refers to 1 × 1 window division ● refers to 2 × 2 window division ● refers to 3 × 3 window division ● refers to 4 × 4 window division ● Light Click to turn on or turn off the illuminator.
Network Camera User Manual when long time zoom or focus results in a blurred image. This function varies by model. Manual Lens Initialization Click to operate lens initialization. Auto Lens Initialization Go to Configuration → System → Maintenance → Lens Correction to enable this function. You can set the arming schedule, and the device will correct the lens automatically during the configured time periods.
Network Camera User Manual Iris • When the image is too dark, click to enlarge the iris. • When the image is too bright, click to stop down the iris. PTZ Lock PTZ lock means to disable the zoom, focus, and PTZ rotation functions of the corresponding channel, to reduce target missing caused by PTZ adjustment.
Network Camera User Manual NOTE: Multicast For detailed information about multicast, refer to • HTTP: HTTP is suitable for situations where a third-party needs to get the stream from the device. • Play Performance Shortest Delay: The device takes the real-time video image as priority over video fluency. ...
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Network Camera User Manual Error Correction: The resolution and bitrate stay the same as the set values on the Video page. This • mode corrects data errors during transmission to ensure image quality. You can set the Error Correction Proportion within a range of 0–100. When the proportion is 0, the data error will be corrected by data retransmission.
Network Camera User Manual Chapter 4 Video and Audio This part introduces the configuration of video and audio related parameters. 4.1 Video Settings This section introduces the settings of video parameters such as stream type, video encoding, and resolution. Go to the setting page: Configuration → Video/Audio → Video. Stream Type For devices that support more than one stream, you can specify the parameters for each stream type.
Network Camera User Manual Frame Rate The frame rate is the frequency at which the video stream is updated and is measured in frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout.
Network Camera User Manual compression standard. The objective of the SVC standardization has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream.
Network Camera User Manual NOTE: Select the fixed region that needs to be adjusted, and drag the mouse to adjust its position. 5. Input the Region Name and ROI Level. 6. Click Save. NOTE: The higher the ROI level, the clearer the image of the detected region. 7.
Network Camera User Manual 4.5 Two-Way Audio Use to realize the two-way audio function between the monitoring center and the target in the monitoring screen. Before You Start • Make sure the audio input device (pick-up or microphone) and audio output device (speaker) connected to the device are working properly.
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Network Camera User Manual Manual: You can adjust the focus manually on the live view page. Day/Night Switch Day/Night Switch function can provide color images in the day mode and turn on fill light in the night mode. Switch mode is configurable. •...
Network Camera User Manual When the bright areas of the image are over-exposed and the dark areas are under-exposed, the HLC (High Light Compression) function can be enabled to weaken the bright areas and brighten the dark areas, so as to achieve light balance of the overall picture. White Balance White balance is the white rendition function of the camera.
Network Camera User Manual Video Standard Video standard is an ability of a video card or video display device to define the number of colors that are shown and the resolution. The two most common video standards used are NTSC and PAL. In NTSC, 30 frames are transmitted each second.
Network Camera User Manual 4. Click Stop Drawing. 5. Click Save. 4.9 Overlay Picture Overlay a customized picture on live view. Before You Start The picture to overlay has to be in 24-bit BMP format, and the maximum picture size is 128 × 128 pixels. Steps 1.
6. Click Save. Detect Memory Card Status Detect the status of Hikvision memory cards . You receive notifications when your memory card is detected to be abnormal. Before You Start The configuration page appears only when a Hikvision memory card is installed in the device.
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Network Camera User Manual Steps 1. Go to Configuration → Storage → Storage Management → Memory Card Detection. 2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card. • Remaining Lifespan: The percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate.
Network Camera User Manual 5. Click Save. Set FTP You can configure the FTP server to save images that are captured by events or a timed snapshot task. Before You Start Get the FTP server address first. Steps 1. Go to Configuration → Network → Advanced Settings → FTP. 2.
Network Camera User Manual Steps 1. Go to the NAS setting page: Configuration → Storage → Storage Management → Net HDD. 2. Click HDD No. Enter the server address and file path for the disk. • Server Address: The IP address of the network disk. File Path: The saving path of network disk files.
Network Camera User Manual Serve Port: The port of the cloud video manager. You are recommended to use the default port. • • Access Key: The key to log in to the cloud video manager. • Secret Key: The key to encrypt the data stored in the cloud video manager. User Name and Password: The user name and password of the cloud video manager.
Network Camera User Manual Set Arming Schedule 4. Set schedule for the selected record type. Refer to for the setting operation. 5. Click Advanced to set the advanced settings. • Overwrite: Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos.
Network Camera User Manual 4. Click on the playback interface to download files. 1) Set search condition and click Search. 2) Select the video files and then click Download. Go to Configuration → Local , click Save downloaded files to to change the saving NOTE: path of downloaded video files.
Network Camera User Manual 4. Click near the live view or play back window to capture a picture manually. View and Download Picture You can search, view, and download the pictures stored in the local storage or network storage. Steps 1.
Network Camera User Manual Chapter 6 Event and Alarm This chapter introduces configuring events. The device takes certain responses to a triggered alarm. 6.1 Basic Event Set Motion Detection Detects moving objects in a detection region and triggers linkage actions. Steps NOTE: The function is supported only by certain device models.
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Network Camera User Manual day mode during the set periods and switches to night mode during the other periods. • Sensitivity: The higher the sensitivity value, the more sensitive the motion detection. If scheduled image settings is enabled, the sensitivity of day and night can be set separately. 3.
Network Camera User Manual Clear All: Clear all the areas. • 5. Optional: You can set the parameters of multiple areas by repeating the above steps. Set Video Tampering Alarm When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions.
Network Camera User Manual linkage method. 6. Click Save. Set Exception Alarm Exceptions such as network disconnection can trigger the device to take a corresponding action. Steps 1. Go to Configuration → Event → Basic Event → Exception. 2. Select Exception Type. •...
Network Camera User Manual Set Video Quality Diagnosis When the video quality of the device is abnormal and the alarm linkage is set, the alarm will be triggered automatically. Steps 1. Go to Configuration → Event → Basic Event → Video Quality Diagnosis. 2.
Network Camera User Manual 6.2 Smart Event NOTE: For certain device models, you need to enable the smart event function on the VCA Resource page first to show the function configuration page. The function varies by model. Detect Audio Exception Detects abnormal sound in the surveillance scene such as the sudden increase/decrease in sound intensity, and certain actions can be taken in response.
Network Camera User Manual the value according to the actual environment. Linkage Method Settings 4. For the linkage method settings, refer to 5. Click Save. NOTE: This function is supported only by certain models. The actual display varies by model. Detect Scene Change Detects a change of the surveillance scene.
Network Camera User Manual Detection Target: Human and vehicle are available. If the detection target is not selected, all • detected targets will be reported, including humans and vehicles. Target Validity: If you set a higher validity, the required target features should be more obvious, and •...
Network Camera User Manual A->B: An object crossing the configured line only from the A side to the B side will be detected. B->A: An object crossing the configured line only from the B side to the A side will be detected. ...
Network Camera User Manual 4. Set the detection target, sensitivity, and the target validity. • Sensitivity: The percentage of the body part of an acceptable target that crosses the pre-defined region. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that crosses the pre- defined region.
Network Camera User Manual Sensitivity: The percentage of the body part of an acceptable target that crosses the pre-defined • region. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that crosses the pre- defined region. ST stands for the complete target body. The higher the sensitivity value, the more easily the alarm can be triggered.
Network Camera User Manual Set Size Filter This section introduces setting the size filter. Only targets whose size is between the minimum value and maximum value are detected and trigger alarms. Steps 1. Click Max. Size, and drag the mouse in the live view to draw the maximum target size. 2.
Network Camera User Manual Chapter 7 Network Settings 7.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over a network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting with each other. Go to Configuration →...
Network Camera User Manual Multicast Multicast data transmission is addressed to a group of destination devices simultaneously. After setting multicast, you can send the source data efficiently to multiple receivers. Go to Configuration → Network → Basic Settings → Multicast for the multicast settings. •...
Network Camera User Manual 7.3 Set SRTP The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) Internet protocol, intended to provide encryption, message authentication, and integrity, and replay attack protection to the RTP data in both unicast and multicast applications. Steps 1.
Network Camera User Manual Set Manual Port Mapping Steps 1. Check Enable UPnP , and choose a friendly name for the device, or use the default name. ™ 2. Set the port mapping mode to Manual, and set the external port to be the same as the internal port. 3.
Network Camera User Manual NOTE: The network camera port cannot conflict with other ports. For example, some router Web management ports use 80. Change the camera port if it is the same as the management port. 7.5 Port The device port can be modified when the device cannot access the network due to port conflicts. CAUTION! Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Network Camera User Manual 2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS. 3. Check Enable DDNS and select DDNS type. • DynDNS: Dynamic DNS server is used for domain name resolution. • NO-IP: NO-IP server is used for domain name resolution. 4.
Network Camera User Manual Access to Device via Domain Name for detailed information. 7.8 Set Network Service You can control the ON/OFF status of certain protocol as desired. Steps NOTE: This function varies by model. 1. Go to Configuration → Network → Advanced Settings → Network Service. 2.
Network Camera User Manual Steps 1. Go to Configuration → Network → Advanced Settings → Integration Protocol. 2. Check Enable Open Network Video Interface. 3. Click Add to configure the Open Network Video Interface user. Delete: Delete the selected Open Network Video Interface user. •...
Visit to download the application according to your mobile phone system. Visit the official site of our company. Then go to Support → Tools → Hikvision App Store . • • Scan the QR code below to download the application.
Network Camera User Manual Enable Hik-Connect Service on Camera Enable Hik-Connect service on your camera before using the service. You can enable the service through SADP software or a Web browser. Enable Hik-Connect Service via Web Browser Follow the following steps to enable Hik-Connect Service via a Web browser. Before You Start Activate the camera before enabling the service.
• Visit https://appstore.hikvision.com to download the application according to your mobile phone system. Visit the official site of our company, then go to Support → Tools → Hikvision App Store. • • Scan the QR code below to download the application.
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Network Camera User Manual If you forget the verification code, you can check the current verification code on the Platform Access configuration page via a Web browser. 6. Tap Connect to a Network button in the pop-up interface. 7. Choose Wired Connection or Wireless Connection according to your camera function. Wireless Connection: Input the Wi-Fi password that your mobile phone has connected to, and tap •...
Network Camera User Manual Chapter 8 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected incident or target during the scheduled time. 8.1 Set Arming Schedule Set the valid time of the device tasks.
Network Camera User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No.: Select the alarm output no. according to the alarm interface connected to the • external alarm device. Alarm Name: Enter a custom name for the alarm output.
Network Camera User Manual Set Email For e-mail settings, refer to Set Email When the email is configured and Send Email is enabled as a linkage method, the device sends an e-mail notification to all designated receivers if an alarm event is detected. Before You Start Set the DNS server before using the Email function.
Network Camera User Manual Flashing Light After enabling Flashing Light and setting the Flashing Light Alarm Output, the light flashes when an alarm event is detected. Set Flashing Alarm Light Output When events occur, the flashing light on the device can be triggered as an alarm. Steps 1.
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Network Camera User Manual 3. Optional: Click Test to play the selected audio file on the device. Set Arming Schedule 4. Set arming schedule for audible alarm. See for details. 5. Click Save. NOTE: The function is supported only by certain device models. UM Network Camera 072221NA...
Network Camera User Manual Chapter 9 System and Security This chapter introduces system maintenance, system settings, and security management, and explains how to configure relevant parameters. 9.1 View Device Information You can view device information such as Device No., Model, Serial No., and Firmware Version. Enter Configuration →...
Network Camera User Manual Steps 1. Go to Application → Data Aware. 2. Select the search condition. • Statistics Type: Options Capture Alarm: Report Type, alarm target, protocol, alarm link, and start time • • Restart Records: Statistics type, start time, and end time Arming: Arming type, start time, and end time •...
Network Camera User Manual 9.9 Upgrade Before You Start Obtain the correct upgrade package. CAUTION! DO NOT disconnect power during the process. The device reboots automatically after upgrading. Steps 1. Go to Configuration → System → Maintenance → Upgrade & Maintenance. 2.
Network Camera User Manual Synchronize Time Manually Steps 1. Go to Configuration → System → System Settings → Time Settings. 2. Select Time Zone. 3. Click Manual Time Sync. 4. Choose one time synchronization method. Select Set Time, and manually input or select date and time from the pop-up calendar. •...
Network Camera User Manual 4. Click Save. Set DST If the region where the device is located adopts Daylight Saving Time (DST), set this function. Steps 1. Go to Configuration → System → System Settings → DST. 2. Check Enable DST. 3.
Network Camera User Manual 9.16 External Device For devices supporting external devices, including a supplement light, housing wiper, and LED light, you can control them via a Web browser when it is used with the housing. External devices vary by model. •...
Network Camera User Manual • RTSP Authentication: Digest and digest/basic are supported, which means authentication information is needed when an RTSP request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device supports only digest authentication.
Network Camera User Manual Set HTTPS HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves the security of remote access. Steps 1. Go to Configuration → Network → Advanced Settings → HTTPS. 2. Check Enable to access the camera via HTTP or HTTPS protocol. 3.
Network Camera User Manual • EAP-TLS: If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate, User Certificate, and Private Key. • EAPOL Version: The EAPOL version must be identical with that of the router or the switch. Control Timeout Settings If this function is enabled, you will be logged out if you perform no operation (not including viewing live image) to the device via a Web browser within the set timeout period.
Network Camera User Manual Create Self-signed Certificate Steps 1. Click Create Self-signed Certificate. 2. Follow the prompt to enter Certificate ID, Country/Region, Hostname/IP, Validity and other parameters. NOTE: The certificate ID should be digits or letters and be no more than 64 characters. 3.
Network Camera User Manual You cannot create a certificate that has the same ID as an existing certificate or import a certificate that has the same content as an existing certificate. Install Server/Client Certificate Steps 1. Go to Configuration → System → Security → Certificate Management. 2.
Network Camera User Manual 9.19 User and Account Set User Account and Permission The administrator can add, modify, or delete other accounts, and grant different permission to different user levels. CAUTION! To increase security of using the device on the network, change the password of your account regularly.
Network Camera User Manual Chapter 10 Smart Function 10.1 Allocate VCA Resource VCA resource offers you options to enable certain VCA functions according to actual needs. It helps allocate more resources to the desired functions. Steps 1. Go to VCA → VCA Resource. 2.
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Network Camera User Manual 6. Select Region and Country/Region. 7. Select the license plate information upload mode. • Entrance/Exit: The license plate information of the detected vehicle will be uploaded when the vehicle passes the detection area and triggers the detection in entrance/exit. City Street: The license plate information of the detected vehicle will be uploaded when the vehicle •...
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Network Camera User Manual red frame. Only the position of the red frame is adjustable. NOTE: Only one license plate can be captured at one time for each lane. 6. Select Region and Country/Region. 7. Check Remove Duplicated License Plates and set Time Interval. The default time interval is four minutes.
Network Camera User Manual 5. Select a directory in your PC local directory. 6. Name the file in the file name text filed. 7. Click Save. 10.2 Set Camera Info Customize specific information for the device. It may help identify a certain device when multiple devices are under management.
Network Camera User Manual Chapter 11 Smart Display This function displays real time pictures captured by smart functions and analyzes the target in real time. NOTE: The function is supported only when certain smart functions are enabled. • Live View Parameters Icon Function Capture a picture.
Network Camera User Manual Chapter 12 EPTZ EPTZ (Electronic PTZ) is a high-resolution function that digitally zooms and pans into portions of the image, with no physical camera movement. If you want to use the EPTZ function, select the Fourth Stream in live view.
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Network Camera User Manual Sensitivity: The percentage of the body part of an acceptable target that is tracked. Sensitivity = • 100 - S1/ST × 100. S1 stands for the target body part that enters the pre-defined area. ST stands for the complete target body.
Network Camera User Manual Appendix A. Device Command Scan the following QR code to get common device serial port commands. Note that the command list contains the commonly used serial port commands for all Hikvision network cameras. UM Network Camera 072221NA...
Network Camera User Manual Appendix B. Device Communication Matrix Scan the following QR code to get the device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras. UM Network Camera 072221NA...
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