Brother Innov-is VE2300 Operation Manual page 171

Problem
Machine does not There is no pattern selected.
operate
"Start/Stop" button was not pushed.
Main power switch is not turned on.
Presser foot is not lowered.
All keys and buttons have been locked by
Nothing happens, The screen has been locked.
even if the LCD
display is pressed
The fabric feeds in the The feed mechanism is damaged.
opposite direction.
The LCD screen is Condensation has formed on the LCD screen.
fogged up.
Embroidery pattern Thread is twisted.
does not sew out
correctly
Fabric was not inserted into the frame correctly
(fabric was loose, etc.).
Stabilizing material was not attached.
There was an object placed near the machine,
and the carriage or embroidery frame hit the
object during sewing.
Fabric outside the frame edges interferes with
the sewing arm, so the embroidery unit cannot
move.
Fabric is too heavy, so the embroidery unit
cannot move freely.
Embroidery pattern Fabric is hanging off the table.
does not sew out
correctly
Fabric is snagged or caught on something.
Embroidery frame was removed during sewing
(for example, to reset the bobbin). The
embroidery foot was bumped or moved while
removing or attaching the embroidery frame, or
the embroidery unit was moved.
Stabilizer is incorrectly attached, for example, it
is smaller than the embroidery frame.
Loops appear on the The thread tension is incorrectly set.
surface of the fabric
The tension of the upper thread is incorrectly
when embroidering
set for the combination of the fabric, thread and
pattern being used.
The combination of the bobbin case and
bobbin thread is incorrect.
Embroidery unit does There is no pattern selected.
not operate
Main power switch is not turned on.
Embroidery unit is not attached correctly.
Embroidery frame was attached before the unit
was initialized.
Pointer of embroidery With thick or elastic fabric, the position will be
foot "W+" with LED misaligned only at raised parts in the fabric.
pointer does not
With fabric having a very uneven surface, the
indicate the position
position is not correctly aligned.
correctly
Cause
.
Solution
Select a pattern.
Press the "Start/Stop" button.
Turn the main power to ON.
Lower the presser foot.
Press to unlock all keys and
buttons.
Press either of the following keys to unlock
the screen.
Contact your dealer or the nearest authorized
service center.
After a while, the cloudiness will disappear.
Use scissors, etc., to cut the twisted thread
and remove it from the race, etc.
If the fabric is not stretched tight in the frame,
the pattern may turn out poorly or there may
be shrinkage of the pattern. Set the fabric
into the frame correctly.
Always use stabilizing material, especially
with stretch fabrics, lightweight fabrics,
fabrics with a coarse weave, or fabrics that
often cause pattern shrinkage. See your
authorized dealer for the proper stabilizer.
If the frame bumps something during sewing,
the pattern will turn out poorly. Do not place
anything in the area where the frame may
bump it during sewing.
Reinsert the fabric in the embroidery frame so
that the excess fabric is away from the
sewing arm, and rotate the pattern 180
degrees.
Place a large thick book or similar object
under the arm head to lightly lift the heavy
side and keep it level.
If the fabric is hanging off the table during
embroidery, the embroidery unit will not
move freely. Place the fabric so that it does
not hang off the table or hold the fabric to
keep it from dragging.
Stop the machine and place the fabric so that
it does not get caught or snagged.
If the embroidery foot is bumped or the
embroidery unit is moved during sewing, the
pattern will not turn out. Be careful when
removing or reattaching the embroidery
frame during sewing.
Attach the stabilizer correctly.
Adjust the thread tension.
Use the embroidery needle plate cover.
Change the bobbin case or bobbin thread so
that the correct combination is used.
Select a pattern.
Turn the main power to ON.
Reattach the embroidery unit correctly.
Perform the initialization process correctly.
Manually adjust the position according to the
thickness of the fabric.
The pointer indication should be used only as
a reference.
TROUBLESHOOTING
Page
E-3, E-58
B-10
B-17
B-10
B-42, B-45
—
—
—
A-13
E-14
E-11
E-21
E-14
—
E-21
—
E-26
E-11
E-30 to E-32
E-22
E-21
E-3, E-58
B-17
B-47
B-47
B-44
B-43
Appendix A-21
A
2