Troubleshooting - Frigidaire FRFG1723AV Use & Care Manual

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TROUBLESHOOTING

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1-800-374-4432 (United States)
Frigidaire.com
Concern Potential Cause
Automatic Ice Maker
Ice maker is •
not making
any ice.
•
•
•
Ice maker is •
not making
enough ice.
•
•
•
Ice cubes •
are freezing
together.
•
Ice maker is turned off.
Refrigerator is not
connected to water line or
water valve is not open.
The water supply line is
kinked.
The water filter is not
seated properly.
Ice maker is producing
less ice than expected.
The water supply line is
kinked.
Water pressure is
extremely low. Cut-off and
cut-on pressures are too
low (well systems only).
Reverse osmosis system
is in regenerative phase.
Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
1-800-265-8352 (Canada)
Frigidaire.ca
Common Solution
• Turn on ice maker on the appliance
control display.
• Connect the unit to the household
water supply and ensure the water
valve is open.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Remove and reinstall the water
filter. Be sure to seat it fully into the
locked position.
• The ice maker will produce approxi-
mately 2 to 2.5 pounds of ice every 24
hours depending on usage conditions.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Have someone turn up the cut-off
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
• Remove ice container and discard
ice. The ice maker will produce
fresh supply. Ice should be used
at least twice weekly to keep the
cubes separated.
• This generally occurs when the
ice maker does not get enough
water. This is usually the result of
a clogged water filter or restricted
water supply. Replace the water
filter and if the condition still occurs,
check to see if the water valve is not
turned on all the way or if there is a
kinked water supply line.