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Customer service
en
4Customer service
O ur after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the appliance door. To save time,
you can make a note of the number of your appliance
and the telephone number of the after-sales service in
the space below, should it be required.
E no.
After-sales service O
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8979
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
24
FD no.
Acrylamide in foodstuffs
Which foods are affected?
Acrylamide is mainly produced in grain and potato
products that are heated to high temperatures, such as
crisps, chips, toast, bread rolls, bread, fine baked
goods (biscuits, gingerbread, cookies).
General
Baking
Biscuits
Oven chips
Tips for keeping acrylamide to a min-
imum when preparing food
Keep cooking times as short as possible.
Cook food until it is golden brown, but
not too dark. Large, thick pieces of food
contain less acrylamide.
Use hot air at no higher than 180 °C;
egg or egg yolk reduces the production
of acrylamide.
Use hot air at no higher than 180 °C;
egg or egg yolk reduces the production
of acrylamide.
Spread out a single layer evenly on the
accessory. Cook at least 400 g each
time so that the chips do not dry out.
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