Operating problems
Table 20
describes the corrective action for problems that occur during library operation.
Table 20
Problems during library operation
Problem
The host computer cannot communicate
with the library.
A tape cartridge (medium) is reported
not present.
A move command failed.
Long inventory times.
Redundant power supply warning.
Corrective action
•
Verify that the host computer was added to the Secure Manager
using the Command View TL software, and was given access to
library components.
•
Verify there is power to library components.
•
Verify cable connections and termination.
•
Verify that the interface controller link LEDs show activity.
•
Restart the host and the library.
•
Verify that the designated cartridge is present and properly seated.
(For a tape drive, ensure that the cartridge is completely unloaded.)
Then, retry the command.
•
Perform an inventory by opening and closing the library doors.
•
Read the error message for detailed information.
•
Check the source and destination. The source should hold the
cartridge to be moved; the destination should be empty.
•
Ensure that the picker is empty and that there are no obstructions.
•
Retry the command.
•
Use bar coded media and configure the library to use bar codes.
Expect inventory times ranging from 30 minutes for a 24U library to
1 hour for a 40U library with unlabeled media.
•
A warning indicates that the redundant power supply failed. Verify
AC power to the power supply. If it is receiving power, replace the
power supply.
Enterprise Modular Library E-Series user guide
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