General Troubleshooting - Zodiac CyclonX EM14 Series Owner's Manual

5.2

General Troubleshooting

The following table lists some of the common symptoms, causes, and solutions for correcting cleaner operation
problems.
Problem
The Information LED Floating cable may not be plugged
fl ashes just after into the Control box correctly.
Start.
Cleaner may not be fully submerged.
Cleaner may need to be reset and
begin a new cycle.
Propeller may be jammed and not
turning correctly.
Wheels may be jammed and not turn-
ing correctly.
The Information LED Cleaner may be sucking air (lights will
fl ashes during the appear after 60 seconds air intake)
cleaning cycle.
The cleaner does There is air in the appliance casing.
not stay fi rmly on the
pool bottom.
The fi lter canister is full or dirty.
The cleaner does The fi lter canister is full or dirty.
not or no longer
climbs the pool
Walls of pool are slippery or slimy.
walls.
Although the water seems clear,
microscopic algae, invisible to the
human eye, are present in the pool.
As a result the pool sides become
slippery and prevent the cleaner from
climbing. Check tires for wear and
replace as necessary.
On startup the No power supply to the cleaner.
cleaner does not
move.
Unit is turned OFF.
Cable is tangling in Too much cable length in the water.
the pool
The cleaner is not The brushes have become smooth or
cleaning effectively. the "wear" indicator shows.
Filter canister is full or dirty.
Floating cable is excessively coiled or
kinked.
Cause
Remove cleaner from the pool. Unplug fl oating cable
from the Control box and reconnect.
Remove cleaner from the pool and re-submerge,
see Submerging the Cleaner.
Remove cleaner from the pool. Press power button
OFF, then begin a new cycle.
Remove cleaner from the pool. Contact Zodiac After
Sales Support at 1300 763 021.
Remove cleaner from the pool. Contact Zodiac After
Sales Support at 1300 763 021.
Remove cleaner from the pool and re-submerge, see
Submerging the Cleaner.
Remove cleaner from the pool and re-submerge, see
Submerging the Cleaner.
Remove cleaner from the pool. Clean the fi lter canister,
see Cleaning the Filter Canister.
Remove cleaner from the pool. Clean the fi lter canister,
see Cleaning the Filter Canister.
Remove cleaner from the pool. Do a shock chlorination
treatment to eliminate algae. DO NOT leave the
cleaner in the pool during this treatment.
Remove cleaner from the pool. Check that the
power outlet to which the Control box is connected is
operating correctly by plugging another device into the
power outlet..
Remove cleaner from the pool. Turn the wheels
then disconnect the Control box and wait at least 20
seconds before reconnecting.
If the problem persists, contact Zodiac After Sales
Support at 1300 763 021.
Remove cleaner from the pool. Do not unravel the
entire cable. Use only maximum cable length to cover
the pool area. Place the remaining unused cable on
the side of the pool. Adjust the entry location in the pool
to correct cord tangling.Follow the procedure in Cord
Tangling to avoid and correct tangled cord.
Remove cleaner from the pool. Replace the brushes
following the procedure in
Replacing the Brushes.
Remove cleaner from the pool. Clean the fi lter canister
following the procedure in Cleaning the Filter Canister.
Remove cleaner from the pool. Make sure the fl oating
cable is spread out over the pool. Ensure the cable is
not too tightly wrapped or coiled when storing. If the
problem persists, lay the cable straight in the sun to
relax it and remove kinks. Follow the procedure in Cord
Tangling to avoid and correct tangled cord.
H0446500_REVB
Solution
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