1 7 Troubleshooting
You can remedy minor faults on the device yourself. Before contacting customer
service, please refer to the troubleshooting information. This way you avoid
unnecessary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Only qualified personnel may carry out repairs on the device
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to carry out.
Only original spare parts may be used for repair
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ration of the device.
If the power cord of this appliance is damaged, it must be
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of risks must be replaced by the manufacturer, its service agent or a similarly
qualified person.
Malfunction
The display is off The energy saving mode is active.
and
flashes.
"E:36 / -10"
Cause and Troubleshooting
Press any button.
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a The display lights up again.
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
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Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and water drain
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feed hose is not kinked or pinched.
Drain pump is clogged.
→ " Cleaning the drain pump", page 47
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Water drain hose is connected too high.
Mount the water drain hose at a maximum of 1 meter
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height.
Detergent dosage is too high.
Immediate measure: mix a tablespoon of fabric softener
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ter with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
During the next wash, reduce by an equal amount.
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load the amount of detergent.
Unauthorized extension mounted on the water drain
hose.
Remove unauthorized extensions to the wa-
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discharge hose. Connect device
Troubleshooting NL
53