Faq - Xiaomi Dreame V10 Manual

FAQ

If the vacuum is not working properly, please refer to the troubleshooting table below.
Errors Possible Causes
Vacuum is out of battery or low
on power.
Vacuum does Overheat protection mode
not work triggered by a blockage.
Suction opening or airway
passage is blocked.
Dust compartment is full
and/or HEPA filter assembly is
clogged.
Weak suction force
Attachment is blocked.
Motor makes a Main suction opening or
strange noise extension rod is blocked.
The first indicator
Battery is damaged.
is red after turning
on the vacuum
The first indicator
blinks red after
Power adapter is incompatible.
turning on the
vacuum.
The adapter is not connected
to the vacuum.
Battery indicator
The battery is fully charged and
does not light up
went into sleep mode.
while charging
If the problem persists after
ruling out the above two
possibilities.
Battery temperature is too low
Charges slowly
or too high.
This product contains batteries that can only be replaced by qualified technicians or after-sales service.
This product contains batteries that are non-replaceable.
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Solutions
Fully charge the vacuum, then
resume use.
Wait until the vacuum cools down,
then reactivate it.
Clear any blockages from suction
opening or airway passage.
Empty the dust compartment and
clean the HEPA filter assembly.
Clear any blockages in the
attachment.
Clear any blockages in main suction
opening or extension rod.
Please contact the after-sales service
department for maintenance.
Only use the original power adapter
to charge the vacuum.
Make sure the power adapter is
plugged in properly.
Can be used normally.
Please contact the after-sales service
department for maintenance.
Wait until the battery's temperature
normalizes, then resume use.
WEEE Information
All products bearing this symbol are waste electrical and electronic equipment
(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment
by handing over your waste equipment to a designated collection point for the
recycling of waste electrical and electronic equipment, appointed by the
government or local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human health. Please
contact the installer or local authorities for more information about the location
as well as terms and conditions of such collection points.
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