Troubleshooting - RugDoctor 93170 Series User Manual

TROUBLE SHOOTING
Problem
No Power
No / Low Spray
No / Low Suction
Rotating Brush
Doesn't Rotate
Vibrating
Oscillating Brush
doesn't vibrate or
oscillate
No/Low Spray from
the Hand Tool
No/Low Suction
from the Hand Tool
Please call Customer Services on 1800 804 973 if problem is not resolved
Please do not return this product to the store.
14
1800 804 973
Possible Reason
Mains Power Cable not plugged
in
Mains power switch not
switched on
Cleaning mode not selected
Not pressing spray trigger
Clean Water / solution tank is
empty or low
Clean Water tank is not seated
or installed correctly
Spray is clogged
Dirty Water / collection tank
Is full
Dirty Water / collection tank is
not seated /installed correctly
Not Pressing Deep clean
Button
If something gets lodged in
the brush roll, Brush will stop
rotating
Not Pressing DEEP CLEAN
Button
If something gets lodged in
the brush roll, Brush will stop
rotating
Not Pressing Spray Trigger
Red braided hose connector
not installed correctly into Tool
Spray Connection
Clean Water/Solution Tank
Empty/Low
Clean Water Tank Is Not
Seated/Installed Correctly
Dirty Water/Collection Tank Is
Full
Dirty Water/Collection Tank is
Not Seated/Installed Correctly
TOOL VACUUM CONNECTOR
not fitted horizontally into the
Tool Vacuum Connection
rugdoctor.com.au
How to Fix
Plug Mains Power Cable into
mains socket
Turn on mains power switch
Select CARPET or TOOL at the
POWER SWITCH.
Press spray trigger
Fill Clean Water tank with
water and solution
Lift Up Clean Water tank, and
place back into position
Clean spray tip
Empty Dirty Water /collection
tank
Lift Up Dirty Water /collection
tank and place back into
position
Press Deep clean Button on
Handle
Turn Unit off at both POWER
SWITCH & mains before
removing obstruction. Turn
machine back on to reset.
Press DEEP CLEAN Button on
Handle
Turn Unit off at both POWER
SWITCH & mains before
removing obstruction. Turn
machine back on to reset.
Press Spray Trigger
Make sure symbols are aligned
when installing and push
firmly down. You may need
to wiggle the connector from
side to side whilst pushing
down when machine is new.
Fill Clean Water Tank with
Water and Solution
Lift Up Clean Water tank and
place back into position
Empty Dirty Water/Collection
Tank
Lift Up Dirty Water/Collection
tank and place back into
position
Make sure symbols are aligned
when installing and that
the connector is installed
horizontally.