Troubleshooting Table - Fujitsu S Series.book User Manual

L i f e B o o k S S e r i e s – S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
DVD/CD-ROM Drive Problems. . . . . . . . . . . . . . . . . 68
Port Replicator Problems. . . . . . . . . . . . . . . . . . . . . . . 69
Floppy Disk Drive Problems . . . . . . . . . . . . . . . . . . . . 69
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Keyboard or Mouse Problems. . . . . . . . . . . . . . . . . . . 70
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Problem
Audio Problems
There is no sound coming
from the built-in speakers.
DVD/CD-RW/CD-ROM Drive Problems
Notebook fails to recognize
DVD/CD-RW/CD-ROM's.
68
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Possible Cause
The volume is turned too low.
The software volume control is
set too low.
Headphones are plugged into
your notebook.
BIOS audio settings
are incorrect.
Software driver is not config-
ured correctly.
Protective sheet is still in the
DVD/CD-RW/CD-ROM
drive tray.
DVD/CD-RW/CD-ROM is
not pushed down onto raised
center circle of
the drive.
DVD/CD-RW/CD-ROM tray
is not latched shut.
Setup utility is set to some-
thing other than DVD/CD-
RW/CD-ROM or Auto for the
Secondary Master Controller.
Problem
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Parallel, Serial and USB Device Problems . . . . . . . . . .71
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Shutdown and Startup Problems . . . . . . . . . . . . . . . . .74
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . . . . . .77
Possible Solutions
Adjust the volume control on your notebook.
Adjust the sound volume control settings in your
software, operating system and applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 33 for more information)
Refer to your application and operating system
documentation for help.
Remove the protective sheet and replace DVD/CD-
RW/CD-ROM in tray.
Open DVD/CD-RW/CD-ROM tray and re-install
DVD/CD-RW/CD-ROM properly.
Push on the front of the DVD/CD-RW/CD-ROM
tray until it latches.
Revise BIOS settings for the Secondary Master
Controller. (See BIOS Setup Utility on page 33 for
more information)
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