iDPRT SP320 User Manual
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SP320
User Manual
Website: www.idprt.com
Call Center: 18554983499
After Service: https://idprt.afterservice.vip
Customer Service E-mail: support@idprt.com

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Summary of Contents for iDPRT SP320

  • Page 1 SP320 User Manual Website: www.idprt.com Call Center: 18554983499 After Service: https://idprt.afterservice.vip Customer Service E-mail: support@idprt.com...
  • Page 2: Table Of Contents

    CONTENT Important Safety Instructions ........................1 Chapter 1 Introduction ..........................4 1.1 Packing List ............................. 4 1.2 Dimension ............................5 Chapter 2 Specifications ..........................6 Chapter 3 Installation & Usage ........................8 3.1 Media Loading ..........................8 3.2 Power/USB Connection ........................ 11 3.3 Operation Panel ..........................
  • Page 3 10.2 Installation Preparation ......................55 10.3 Installation ..........................56 10.4 Usage ............................60 Chapter 11 iDPRT Label Designer Installation .................... 68 11.1 Installation Preparation ......................68 11.2 Installation ..........................68 11.3 Label Edit ............................ 71 Chapter 12 HiLabel Operation ........................78 12.1 Installation Preparation ......................
  • Page 4 SP320 User Manual ◼ Statement This manual content may not be changed without permission and our company reserve the rights to make changes in the technology, spare parts, hardware and software of the products. Please contact our company, if the user needs further information about the products. Without any written permission from our company, any section of this manual is prohibited to be copied or transferred in any form.
  • Page 5: Important Safety Instructions

    SP320 User Manual Important Safety Instructions Before using the printer, please read carefully the following safety consideration in case of bodily injury or equipment damage. 1.Safety warnings The print head will become very hot during printing, please do not touch the printhead and peripheral parts during printing and printing just finished.
  • Page 6 SP320 User Manual Note: Violating following instructions may cause slight damage of the appliance. 1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following measures. • Switch off the printer and unplug the set from the mains.
  • Page 7 SP320 User Manual 3.Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
  • Page 8: Chapter 1 Introduction

    Chapter 1 Introduction 1.1 Packing List 1. Unpack the printer and keep the packing materials in case you need to ship the printer in the future. 2. Any damages exist, please contact the iDPRT team. Printer USB Cable Power Cord...
  • Page 9: Dimension

    SP320 User Manual 1.2 Dimension Unit: mm Rev.1.0...
  • Page 10: Chapter 2 Specifications

    Outside diameter 5 inches (127 mm) Core diameter 1 inch (25.4mm), 1.5 inches (38.1mm) Programming Language TSPL Label design iDPRT Bartender Ultralite, iDPRT Label Designer Software Driver Windows 2000/XP/Vista/7/8/8.1/10, Linux, macOS Chinse: GBK FontA 12x12dots, FontB 24x24dots Resident Bitmap font English: ASCII 8×16, 12×24dots...
  • Page 11 SP320 User Manual Items Parameter Code 39, Code 93, Code 128UCC, Code 128 subsets A, B, C, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, Barcode UPC-A, UPC-E PDF417, QR Code Communication Interfaces USB, Bluetooth 4.0/BLE Input AC 220V, 50/60Hz...
  • Page 12: Chapter 3 Installation & Usage

    SP320 User Manual Chapter 3 Installation & Usage 3.1 Media Loading 3.1.1 Paper Roll Loading 1.Push the cover open levers on the both sides with both hands to open the top cover upward. 2.Take out the paper holder. Rev.1.0...
  • Page 13 SP320 User Manual 3.Load the paper roll to the paper holder according to the following appropriate size. 4.Load the paper holder back to the printer. Note: When using the 1-inch paper roll, the font of "1-CORE" should be upward; when using the 1.5-inch paper roll, the axis should be turned 180 degrees and the font of...
  • Page 14 SP320 User Manual 5.Pull out the paper roll, open the paper movable guides to the max-width and pass the paper through the paper movable guides, then adjust the paper movable guides to suit the paper width. 6.Press down the printer cover.
  • Page 15: Power/Usb Connection

    SP320 User Manual 3.2 Power/USB Connection 1. Make sure the printer’s power switch is in the “off” position. 2. Connect the power cord to the printer. 3. Connect the other end of power cord to the outlet. 4. Connect the USB cable to the printer and PC.
  • Page 16: Operation Panel

    SP320 User Manual 3.3 Operation Panel 3.3.1 Button Operation Power On When power off, turn on the power switch at the back of printer, then the indicator will light on. Power Off When power on, turn off the power switch at the back of printer, then the indicator will light off.
  • Page 17: Basic Operation

    SP320 User Manual 3.4 Basic Operation 3.4.1 Power on/power off Press “O” to power off the printer. Press “l” to power on the printer. 3.4.2 Feed Button ● Switch mode When the printer is in the ready status, press and hold the feed button until the blue indicator light or orange indicator light flashes twice, then release the button and the printer will start the black mark label learning.
  • Page 18: Chapter 4 Usb Interface

    SP320 User Manual Chapter 4 USB Interface Signal Name VBUS Rev.1.0...
  • Page 19: Chapter 5 Clean The Printer

    SP320 User Manual Chapter 5 Clean the Printer Adhesives and coatings of the media can transfer onto the printer parts over time along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure to clean the print head, media path, and media sensor could result in print quality, worst more of inadvertent loss off labels, label jams and possible damage to the printer.
  • Page 20: Chapter 6 Label Printer Utility Installation

    Download the Label Printer Utility application program in CD. 6.2 Usage Note: The screen has a slightly difference by operating systems and models. Following takes SP320 (Windows 7) for an example. 1.Install “SP320 Label Printer Utility.exe” and then open the “SP320 Label Printer Utility”. Rev.1.0...
  • Page 21 SP320 User Manual (2) Select Add/Modify/Delete Printer/Connect Test. ●Click “Add Printer” to select the printer and the port type (take USB as an example), click “OK”, check in “Printer List”. Rev.1.0...
  • Page 22 SP320 User Manual ●Click “Modify Printer” to select the printer and the port type (take COM1 as an example), click “OK”, check in “Printer List”. Rev.1.0...
  • Page 23 SP320 User Manual ●Click “Delete Printer”, click “Yes” to delete the printer, click “No” to cancel delete printer. ●Select the printer you currently use and connect it to the computer; Click “Connect Test” to test if the is connected. If connection is OK, the icon below will come out.
  • Page 24 SP320 User Manual (3) Function. ● Click “Print Test Text”, edit the text→ Set up the printing range (printable width & height) →Click “Print” printer start to print printer test text. Rev.1.0...
  • Page 25 SP320 User Manual ●Click “Parameter Setting” to set the interface, language, and print according to your needs. ●Click “Set” save all the above settings, then click “ok” back to the main menu. (5) Click “Restore Factory Settings”, click “OK” to restore factory settings, click “Cancel” to cancel restore factory settings.
  • Page 26: Chapter 7 Windows Driver Installation

    7.2 Installation Note: Under different operating systems, the screen has a slight difference. Please operate it according to the tips. Take SP320 (Windows 7) for an example. 1. Select one interface to connect your printer to the computer. 2. Turn on the printer check if it is connected successfully.
  • Page 27 SP320 User Manual 5.Click “Next”. 6. Select the default installation port name of the printer driver, then click “Next”. Rev.1.0...
  • Page 28 SP320 User Manual 7.Click “Finish”. 8.After installation, view the icon in “Start” → “Devices and Printers”. Note: 1) If you have already installed the driver (No matter what kind of ports), it will generate a USB port automatically when connecting the printer to the computer.
  • Page 29: Usage

    SP320 User Manual 7.3 Usage 7.3.1 Printing Preferences 1.Click “Start” → “Devices and Printers”. Right-click the icon and select “Printing preferences”. Rev.1.0...
  • Page 30 SP320 User Manual 2.According to different needs, set the page. ●Click “Paper Name”, then select the paper type. Rev.1.0...
  • Page 31 SP320 User Manual ●Click “Custom” to add a new stock. ●Select “Rotate” or “Effect”, it will be shown in the “Preview”. Rev.1.0...
  • Page 32 SP320 User Manual ●Click “Advanced” to set “Save Paper”, “Density”, “Speed”, “Test”, “Media Handling” and “Media Type”. 1) Save Paper 2) Density Rev.1.0...
  • Page 33 SP320 User Manual 3) Speed 4) Test Rev.1.0...
  • Page 34 SP320 User Manual 5) Media Handling 6) Media Type Rev.1.0...
  • Page 35 SP320 User Manual 3.Click “Watermark”, it recommends to use BMP format. Rev.1.0...
  • Page 36 SP320 User Manual 4.Click “Halftone”. ● Click “Brightness” to adjust the brightness. Rev.1.0...
  • Page 37 SP320 User Manual 7.3.2 Printer Properties 1.Click “Start” → “Devices and Printers”. Right-click the icon and select “Printer properties”. Rev.1.0...
  • Page 38 SP320 User Manual 2.Click “General” → “Print Test Page”, and the printer will print label with current settings. Rev.1.0...
  • Page 39 SP320 User Manual 3.Click “Ports”, then select the port according to your needs. Rev.1.0...
  • Page 40 SP320 User Manual 4.Click “Advanced” to set the available time for the printer. Rev.1.0...
  • Page 41: Removing

    SP320 User Manual 7.4 Removing Note: Please turn off the printer or unplug the USB cable before removing the driver. 1.Double-click Windows Driver. 2.Select “Uninstall printer driver”, then click “Next”. Rev.1.0...
  • Page 42 SP320 User Manual 3.Select the name of the printer driver needed to be uninstalled, then click “Next”. 4.Click"Yes" → “OK”. Rev.1.0...
  • Page 43: Chapter 8 Mac Driver Installation

    The driver of the installation file name is “iDPRT-SP320-printer-driver-v1.3.4” 8.3 Driver Installation for macOS Warning: Under different operating system, the screen has a slight difference. Please operate it according to the tips. Take SP320 (macOS 10.15) as an example. 1.Double-click the Driver, click “Continue”. Rev.1.0...
  • Page 44 SP320 User Manual 2.Select a destination and click “Continue”. 3.Select “Installation Type” and click “Continue”-> “Install”. Rev.1.0...
  • Page 45 SP320 User Manual 4.Type in the password of your computer. Rev.1.0...
  • Page 46 SP320 User Manual 5.The installation was successful. 6.Turn on the printer (for example: SP320) and connect it to your computer (for example: via USB cable). 7.Click: Launchpad -> System Preferences -> Printers & Scanners. Rev.1.0...
  • Page 47 SP320 User Manual 8.Under “Printer & Scanner”, printer SP320 is available. Rev.1.0...
  • Page 48: Chapter 9 Linux Driver Installation

    SP320 User Manual Chapter 9 Linux Driver Installation 9.1 Manual Information This Linux Driver Installation Manual provides information on installation and usage of the printer’s Linux Driver according to PC operating system (OS). We maintain ongoing efforts to enhance and upgrade the functions and quality of all our products.
  • Page 49 SP320 User Manual 2.Double-click the file. 3.Right-click in the blank, select the “Open in Terminal”. 4.Open the terminal and Input: chmod +x install and press Enter key. Then input sudo ./install and press Enter key. Rev.1.0...
  • Page 50 SP320 User Manual 5.Input the password for test and press the Enter key. 6. Installation completed; the terminal shows the following information: Rev.1.0...
  • Page 51 SP320 User Manual 7.Input “system-config-printer” to open the printer. 8.Connect the printer to the PC, the printer will be generated automatically. Rev.1.0...
  • Page 52: Detailed Linux Driver Settings

    SP320 User Manual 9.4 Detailed Linux Driver Settings 1.Add the printer and select the port of the device, then click “Forward”. SP320(XXXXXXXXX) Rev.1.0...
  • Page 53 SP320 User Manual 2.Describe printer, then click “Apply”. 3.Select whether to print a test page. Rev.1.0...
  • Page 54 SP320 User Manual 4.Right-click the “SP320”, select the “Properties”. ⚫ Settings Select the item for detailed setting, then click “Apply”. Rev.1.0...
  • Page 55 SP320 User Manual ⚫ Access Control Select the item for detailed setting. Rev.1.0...
  • Page 56 SP320 User Manual ⚫ Printer Options Select “General”, “Printer Options”, “Effectives” for detailed setting, then the printer will execute appropriate action according to the settings. Rev.1.0...
  • Page 57 SP320 User Manual ⚫ Job Options Select the item and the printer will execute appropriate action. Rev.1.0...
  • Page 58 SP320 User Manual ⚫ Ink/Toner Levels Rev.1.0...
  • Page 59: Chapter 10 Bartender Ultralite Installation

    SP320 User Manual Chapter 10 BarTender Ultralite Installation 10.1 Introduction This chapter provides instructions on BarTender Ultralite program according to the PC operating systems (OS). The followings are supported. ⚫ Windows 10, 8.1, 8, 7 and Vista. ⚫ Windows Server 2016,Server 2012 and 2012 R2,Server 2008 and 2008 R2.
  • Page 60: Installation

    SP320 User Manual 10.3 Installation : Note Under different operating systems, the screen has a slightly difference. Take Windows 7 as an example. To avoid the prevention, recommend to close the security software before installation. 1.Double-click the application program 2.Select language, then click "OK".
  • Page 61 SP320 User Manual 4.Click “Next”. 5.Read and accept the license agreement, then click "Next". Rev.1.0...
  • Page 62 SP320 User Manual 6.Select "Features" and installation location, then click "Next". 7.Click "Install". Rev.1.0...
  • Page 63 SP320 User Manual 8.Click "Finish". Rev.1.0...
  • Page 64: Usage

    SP320 User Manual 9.Back to desktop, and you will see the icon of BarTender Ultralite. Double-click it and get down to use. 10.4 Usage 10.4.1 Page Settings 1.Double-click the icon, then select the edition. Click “OK”. (The edition may be changed according to different needs.)
  • Page 65 SP320 User Manual 3.Select “Blank Template”, then click “Next”. 4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click “Next”. Rev.1.0...
  • Page 66 SP320 User Manual 5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or rows of items per page”.) 6.Edit the side edges, then click “Next”. Rev.1.0...
  • Page 67 SP320 User Manual 7.Select the item shape, then click “Next”. 8.Edit the template size, then click “Next”. Rev.1.0...
  • Page 68 SP320 User Manual 9.Based on your need, edit the template background. Then click “Next”. 10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”. Rev.1.0...
  • Page 69 SP320 User Manual 10.4.2 label Edit 1.Click the icon of code Select the code, then click “Select”. 3.Click the blank, showing the code. Rev.1.0...
  • Page 70 SP320 User Manual 4.Double-click the code and edit it. User can set up the size, font, border and so on. Finishing the change, click “Close”. Rev.1.0...
  • Page 71 SP320 User Manual 5.Click the icon of character , then enter the text. 6.Click the icon of picture , then edit the pictures. Finish all the settings. Click “Print” and a new label will be printed. Rev.1.0...
  • Page 72: Chapter 11 Idprt Label Designer Installation

    SP320 User Manual Chapter 11 iDPRT Label Designer Installation 11.1 Installation Preparation Download iDPRT Label Designer application program in CD. 11.2 Installation : Note Under different operating systems, the screen has a slightly difference. Take Windows 7 as an example. To avoid the prevention, recommend to close the security software before installation.
  • Page 73 SP320 User Manual 5.Click "Next". 6.Click “Install”. Rev.1.0...
  • Page 74 SP320 User Manual 7.Click "Finish". 8.Back to desktop, and you will see the icon of Label Designer. Double-click it and get down to use. Rev.1.0...
  • Page 75: Label Edit

    SP320 User Manual 11.3 Label Edit 1. Double-click the icon. 2.Click “New” to create a new template. Rev.1.0...
  • Page 76 SP320 User Manual 3.Set up the page according to your needs, then click “Set up”. Rev.1.0...
  • Page 77 SP320 User Manual 4.Select “Barcode”, then click the blank space to place the Barcode. 5.Double-click the code to edit it. User can set up the size, font, border and so on. Rev.1.0...
  • Page 78 SP320 User Manual 6.Click “Text”, then enter the text. Click “Image”, then edit the pictures. Rev.1.0...
  • Page 79 SP320 User Manual Finish all the settings, then click “Print”. 9.Preview the label to be printed. Rev.1.0...
  • Page 80 SP320 User Manual 10.Click “Driver selection”, then select the printer of “iDPRT SP320”. 11.Click “Printer Property” to set up the label by Windows Driver (Please refer to the Chapter 7), then click “OK”. Rev.1.0...
  • Page 81 SP320 User Manual 12.Set the “Copy” or “Page Range” as needed. Finish all the settings. Click “Print” and a new label will be printed. Rev.1.0...
  • Page 82: Chapter 12 Hilabel Operation

    SP320 User Manual Chapter 12 HiLabel Operation 12.1 Installation Preparation Download the HiLabel application program in the App Store or Google Play. 12.2 Label Edit : Note Under different operating systems, the screen has a slightly different. Take the iOS system 14.4.2 as an example.
  • Page 83 SP320 User Manual 4.Search for the Bluetooth device corresponding to printer model, such as the SP320-0AC6 (0AC6 means the last four digits of the MAC address). As shown in the right figure, the connection succeeded. Rev.1.0...
  • Page 84 SP320 User Manual 5.Return to the homepage, click “New” to create a new template. The label name, width, height and direction can be set as needed, such as create a new label “001”, then click “New”. Rev.1.0...
  • Page 85 SP320 User Manual 6.Click “Text”, then enter the text. User can set the font size or type in “Property”. Rev.1.0...
  • Page 86 SP320 User Manual 7.Click “Barcode”, then double-click the barcode to edit it. User can set up the size, font and type in “Property”. Rev.1.0...
  • Page 87 SP320 User Manual 8.Click “Icon”, then edit the icon. Rev.1.0...
  • Page 88 SP320 User Manual 9.Click “Line” and “Shape”, user can set up the width, direction and type in “Property”. Rev.1.0...
  • Page 89 SP320 User Manual Click “Date”, user can set up the time, format and size in “Property”. Rev.1.0...
  • Page 90 SP320 User Manual 11.Click “ ” in the upper left corner, then multiple items can be left aligned or right aligned or centered. Rev.1.0...
  • Page 91 SP320 User Manual 12.Finish all the settings. Click “Next” to preview the label, then click “Bluetooth Printing”. Rev.1.0...
  • Page 92 SP320 User Manual FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

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