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User Manual
iE2P
iE2X
Xiamen Hanin Electronic Technology Co., Ltd.
ADD: 5F, 10#, Aide Airport Industrial Park, Huli District, Xiamen, China
WEB: www.idprt.com
Rev.1.0

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Summary of Contents for iDPRT iE2P

  • Page 1 User Manual iE2P iE2X Xiamen Hanin Electronic Technology Co., Ltd. ADD: 5F, 10#, Aide Airport Industrial Park, Huli District, Xiamen, China WEB: www.idprt.com Rev.1.0...
  • Page 2: Table Of Contents

    iE2P_iE2X User Manual Contents Important Safety Instructions......................1 Chapter 1 Introduction ........................4 1.1 Packing List ........................4 1.2 Appearance and Components ................... 5 1.3 Dimension .......................... 7 Chapter 2 Specifications ........................8 Chapter 3 Installation & Usage ...................... 10 3.1 Media Loading .........................
  • Page 3 iE2P_iE2X User Manual 7.2 Installation Preparation ....................53 7.3 Installation ........................54 7.4 Usage ..........................60 7.4.1 Printing Preferences ..................... 60 7.4.2 Printer Properties ....................74 Chapter 8 BarTender Ultralite Instructions ................... 79 8.1 Introduction ........................79 8.2 Installation Preparation ....................79 8.3 Installation ........................
  • Page 4 iE2P_iE2X User Manual Changes Record Rev. Date Description 2019.12.24...
  • Page 5 iE2P_iE2X User Manual ◼ Statement This manual content may be altered without permission, and our company reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact our company. Without any written permission from our company, any section of this manual is prohibited to be copied or transferred in any form.
  • Page 6: Important Safety Instructions

    iE2P_iE2X User Manual Important Safety Instructions Before using the appliance, please carefully read the following safety regulations in order to prevent any hazard or material damage. 1. Safety warning Warnings: The print head will become very hot during printing; avoid contact with the print head after printing has finished.
  • Page 7 iE2P_iE2X User Manual Note: Violating following instructions may cause slight damage of the appliance. 1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following measures. • Switch off the printer and unplug the set from the mains. •...
  • Page 8 iE2P_iE2X User Manual 3. Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
  • Page 9: Chapter 1 Introduction

    1.1 Packing List 1. Unpack the printer and keep the packing material in case you need to ship the printer in the future. 2. Any damages exist, please contact the local dealer. Printer (e.g. iE2P) AC Adapter Power Cord USB Cable...
  • Page 10: Appearance And Components

    iE2P_iE2X User Manual 1.2 Appearance and Components ■Front View ■Rear View...
  • Page 11 iE2P_iE2X User Manual ■Inside View Note: The views above are for your reference. Ports vary by your choice.
  • Page 12: Dimension

    User Manual 1.3 Dimension Take printer iE2P as example. Unit: mm...
  • Page 13: Chapter 2 Specifications

    Width 20-60mm, include the liner Media Thickness 0.002''(60um)-0.01''(250um) Label Roll Diameter 5''(127mm) Max Label Design Software iDPRT Bartender Ultralite Software Windows 7,8,10, Server 2008,2012 Driver Linux and MAC OS Alphanumeric, Simplified Chinese, Traditional Resident Fonts Chinese, Fonts...
  • Page 14 iE2P_iE2X User Manual (2/2) Item Parameter Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5, Codabar, Code 128 (subset A, B, C), UCC/EAN 128, MSI, Plessey, Telepen, GS1 DataBar, Standard 2 of 5, Industrial 2 of 5, Code 11, Code 49, POSTNET, ITF14, HIBC, FIM, German Post Code, Planet Barcodes...
  • Page 15: Chapter 3 Installation & Usage

    Chapter 3 Installation & Usage 3.1 Media Loading 3.1.1 Loading the Roll 1.Pull and lift the cover. (e.g. iE2P) Note: After lifting the top cover, the locking tab will hold the top cover to prevent the top from falling and hurting hands.
  • Page 16 iE2P_iE2X User Manual 3. Place the roll into the printer. 4. Pass the label through the label guides, then adjust guides to adapt to the label width. 5. Press the cover lock and close the cover slightly.
  • Page 17: Loading The Ribbon

    iE2P_iE2X User Manual 3.1.2 Loading the Ribbon 1. Insert the right part of supply spindle, then the left part. Note: Please follow the figure above to ensure that the ribbon is loaded in the right direction. When the ribbon is installed, the smooth face should be toward the print head and the fog face should be toward the platen.
  • Page 18 iE2P_iE2X User Manual 3. Hold the handle of the lower bracket and push the top cover upward. 4. Ring the ribbon up. Then embed the right side of the ribbon rewind shaft in the ribbon rewind pin, and embed the left side of the ribbon rewind shaft in the ribbon rewind wheel. 5.
  • Page 19: Power Connection

    iE2P_iE2X User Manual 6. Press the cover lock and close the cover slightly. 3.2 Power Connection 1.Connect the AC adapter to power receptacle. 2.Connect the power cord to AC adapter. 3.Connect the other end of power cord to the outlet. Caution:...
  • Page 20: Peripherals Connection

    If you need more detailed information of pairing methods, please refer to the instructions of Bluetooth device. After pairing, primary devices with virtual Bluetooth interface (smart phone, tablet, pocket PC, palm, notebook) can drive the printer iE2P or iE2X to print labels through virtual Bluetooth interface. Note: The original code is 0000.
  • Page 21: Detection

    iE2P_iE2X User Manual 3.4 Detection When printing paper, the moveable label sensor is used to detect paper. The label sensor moves differently when using various kinds of paper. If user moves the sensor improperly, paper may not be detected, therefore the printer could not print paper. The following instructions tell users how to use label sensor correctly.
  • Page 22 iE2P_iE2X User Manual Figure 2...
  • Page 23: Labels

    iE2P_iE2X User Manual 3.4.2 Labels When printing labels (Figure 3) or double-row labels (Figure 4), the sensor shall be aimed at the triangle below (Figure 5), which is the original position. Figure 3 (Labels) Figure 4 (Double-row Labels)
  • Page 24 iE2P_iE2X User Manual Figure 5...
  • Page 25: Punched Hole Label

    iE2P_iE2X User Manual 3.4.3 Punched Hole Label When printing punched hole labels, move the sensor until it’s aimed at the triangle below (Figure 6). Figure 6...
  • Page 26: Blackmark Paper

    iE2P_iE2X User Manual 3.4.4 Blackmark Paper When printing blackmark paper (Figure 7), the sensor shall be aimed at the position of black mark (Figure 8). Figure 7 (Blackmark Paper) Figure 8 (aimed at blackmark’s position)
  • Page 27: Operation Panel

    Much more detailed information is provided in “3.7.1 Power On/ Power Off”. 2.Feed Button 3.Directional Pad (only for printer iE2P) 1) When the printer power on, the idle display will appear. 2) It contains printer’s name, version number of the firmware, time and menu.
  • Page 28 iE2P_iE2X User Manual Home Menu Display 3) User can operate the printer by display in home menu. Sub-menu Display 4) User can switch this function by...
  • Page 29 iE2P_iE2X User Manual Operating Display 5) When operating display appears, it means that printer is carrying the command that user has sent. After finishing the task, printer will return to the sub-menu display. Note: ① The item with red frame: When the item is white, the relevant values could be changed both by display operation and software instructions.
  • Page 30: Display Operation

    3.5.2 Display Operation Note: ⚫ The display operation of printer iE2P is controlled by directional pad. ⚫ The highlighted item represents that user has chosen the item needed. In the following instructions, the example will be taken to show user how to operate the printer.
  • Page 31 iE2P_iE2X User Manual 4) Users can click on settings such as print mode, print speed and print concentration as needed; Click to enter other settings options 5) Click to save the settings above. Note: ⚫ For more information about the display menu, please refer to the appendix. ⚫...
  • Page 32: Indicator Instructions

    iE2P_iE2X User Manual 3.5.3 Indicator Instructions Color Indicating Status None The printer is off Green Printing Blue Standby Manual operation/ (FEED button/ paper Green Slow flash fetching detection) print Green Quick flash Receiving data Orange Ribbon out Orange Slow flash Pause print Orange Quick flash Program downloading and updating...
  • Page 33: Basic Function

    iE2P_iE2X User Manual 3.7 Basic Function 3.7.1 Power On/ Power Off ● When the printer is off, press the power button once, and the printer will be on. ● When the printer is on, hold press the power button, and the printer will be off. 3.7.2 FEED Button ●...
  • Page 34: Quick Calibration

    iE2P_iE2X User Manual 3.7.3 Quick Calibration Users must carry out the calibration under the conditions below: ➢ The first time to use the printer since installation; ➢ The first time to use the printer since sensor cleaning; ➢ Reuse the printer when it has not been used for a long time; ➢...
  • Page 35: Print Self-Test Page

    iE2P_iE2X User Manual 3.7.4 Print Self-test Page The self-test checks the printer’s current settings, status and whether the printer has any problems or not. 1.Printing Manually 1) Make sure the roll is loaded properly. 2) Make sure the top cover of the printer is closed properly. Then turn on the printer. 3) When the printer is ready, press the feed button continuously.
  • Page 36: Chapter 4 Interface

    iE2P_iE2X User Manual Chapter 4 Interface 4.1 USB Interface 1.USB (Type A) SIGNAL NAME VBUS 2.USB (Type B) SIGNAL NAME VBUS...
  • Page 37: Other Optional Interfaces

    iE2P_iE2X User Manual 4.2 Other Optional Interfaces ◼ Serial Port SIGNAL NAME SIGNAL DIRECTION +5VDC OUTPUT OUTPUT INPUT INPUT GROUNDING OUTPUT INPUT OUTPUT NO CONTACT ◼ Ethernet Port SIGNAL NAME...
  • Page 38: Chapter 5 Maintenance & Adjustment

    iE2P_iE2X User Manual Chapter 5 Maintenance & Adjustment Adhesives and coatings of the media can transfer to the printer parts over time along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris.
  • Page 39: Cleaning Roller And/Or Paper Path

    iE2P_iE2X User Manual 5.3 Cleaning Roller and/or Paper Path 1) Open the printer cover and then remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
  • Page 40: Chapter 6 Printer Utility Tool Instructions

    Download application program in CD. e.g. iDPRTUtility.exe 6.2 Usage Note: The screen may vary slightly by different operating systems and models. Take printer iE2P as example. Please refer to printer iE2P when using printer iE2X. 1.Install “iDPRTUtility.exe”, then open it.
  • Page 41 iE2P_iE2X User Manual 2.Click “Settings”, choose the printer model. (1) Set up the interface needed. (range: USB, COM, ETH)
  • Page 42 iE2P_iE2X User Manual (2) Click “Get Printer Information”, and printer information will show in the above.
  • Page 43 iE2P_iE2X User Manual (3) Click “Get Status”, and printer status will show in the above.
  • Page 44 iE2P_iE2X User Manual (4) Choose “Common” and click “Get”. In this menu, user can get the information of the protocol, media sensor, speed, density and so on.
  • Page 45 iE2P_iE2X User Manual (5) Click “RS-232”, then set up the baud rate, data bits, parity and flow control.
  • Page 46 iE2P_iE2X User Manual (6) Click “Bluetooth”, then set up the Bluetooth name and password. Click “Get” to gain the values of Mac address.
  • Page 47 iE2P_iE2X User Manual (7) Click “Ethernet”, then click “Get” to gain the relevant values.
  • Page 48 iE2P_iE2X User Manual (8) Click “WIFI”, then set up the name, password and so on.
  • Page 49 iE2P_iE2X User Manual (9) Click “RTC Setting”. Click “Get System Date Time” to get the values, and click “Setup” to save them. Then click “Close”, and back to the main menu. Note: ① Finishing all the settings, user can click “Set” to save the values changed. ②...
  • Page 50 iE2P_iE2X User Manual 3.Click “Storage” to print image. (1) Click "File name" to select the image. Note: The file name must be in English or number, and the filename length must be less than 32.
  • Page 51 iE2P_iE2X User Manual (2) Click “Download”. (3) Select the downloaded graphic, and then click “print selected graphic” to print the picture.
  • Page 52 iE2P_iE2X User Manual (4) You can set a magnification of the graphic as needed.
  • Page 53 iE2P_iE2X User Manual 4.Click "Fonts". (Users can download the required fonts from the network) (1) Click "Select Font" to select the vector font you want. (2) Click "Download" (Note: The font file name must be in English or number).
  • Page 54 iE2P_iE2X User Manual (3) Select the downloaded font file, enter the print content in the text box, and click “Print Text”.
  • Page 55 iE2P_iE2X User Manual 5.Click “Function Test”. User can carry the followings such as sensor calibration, pattern print testing and so on.
  • Page 56 iE2P_iE2X User Manual 6. Click on "Download Fonts". (Users can select fonts directly from the word library provided by our division)
  • Page 57 iE2P_iE2X User Manual 7.Click “System”. Click “language” and choose the language of printer utility.
  • Page 58: Chapter 7 Seagull Windows Driver Instructions

    iE2P_iE2X User Manual Chapter 7 Seagull Windows Driver Instructions 7.1 Introduction The following operating systems are supported: ⚫ Windows Vista, Windows 7, Windows 8 and 8.1, and Windows 10. ⚫ Windows Server 2008, 2008 R2, 2012, 2012 R2, and 2016. ⚫...
  • Page 59: Installation

    ⚫ Under different operating systems, the screen may be slightly different. Take Windows 7 as example. ⚫ Take printer iE2P as example. Please refer to printer iE2P when using printer iE2X. ⚫ To avoid the prevention, recommend to close the security software before installation.
  • Page 60 iE2P_iE2X User Manual 5.Choose the installation directory, then click “Next”. 6.Click "Finish".
  • Page 61 iE2P_iE2X User Manual 7.Choose "Install printer drivers", then click "Next". Note: If you have connected the printer to computer, it will detect and install the driver automatically. (e.g. USB port)
  • Page 62 iE2P_iE2X User Manual 8.Choose the printer, then click "Next". 9.Enter a name for this printer, then click "Next".
  • Page 63 iE2P_iE2X User Manual 10.Click"Finish".
  • Page 64 iE2P_iE2X User Manual 11.Click "Close", and the driver is installed successfully. 12.After installation, the icon will be found in “Start” → “Devices and Printers”. Note: ⚫ If you have already installed the driver (No matter what kind of ports), it will generate a USB port automatically when connecting the printer to computer.
  • Page 65: Usage

    iE2P_iE2X User Manual 7.4 Usage 7.4.1 Printing Preferences 1.Click “Start” → “Devices and Printers”. Right click icon and choose “Printing preferences”.
  • Page 66 iE2P_iE2X User Manual 2.According to different needs, set up the page.
  • Page 67 iE2P_iE2X User Manual ●Click “Stock” → “Name”, and choose the paper type.
  • Page 68 iE2P_iE2X User Manual ●Click “New Stock”, and set up a new stock. ●Click “Edit Stock”, and edit the stock.
  • Page 69 iE2P_iE2X User Manual ●Choose “Orientation” or “Effects”, showed in the “Preview”.
  • Page 70 iE2P_iE2X User Manual...
  • Page 71 iE2P_iE2X User Manual ●Click “Preset” → “Name”, and back to the default settings.
  • Page 72 iE2P_iE2X User Manual ●Click “Manage”, and change the settings.
  • Page 73 iE2P_iE2X User Manual 3.Click “Graphics”, and edit the pictures.
  • Page 74 iE2P_iE2X User Manual 4.Click “Stock” to set the media settings, feed mode and feed options.
  • Page 75 iE2P_iE2X User Manual ●Set up the print method.
  • Page 76 iE2P_iE2X User Manual ●Set up the media type.
  • Page 77 iE2P_iE2X User Manual ●Click “Feed Mode” → “Mode”, and choose the method of media handing.
  • Page 78 iE2P_iE2X User Manual 5.Click “Options” to set the darkness and speed.
  • Page 79: Printer Properties

    iE2P_iE2X User Manual 7.4.2 Printer Properties 1.Click “Start” → “Devices and Printers”. Right click the icon and choose “Printer properties”.
  • Page 80 iE2P_iE2X User Manual 2.Click “General” → “Print Test Page”, and printer will print labels with current settings.
  • Page 81 iE2P_iE2X User Manual 3.Click “Ports”, and choose the port needed.
  • Page 82 iE2P_iE2X User Manual 4.Click “Advanced” to set the available time for printer.
  • Page 83 iE2P_iE2X User Manual 5.Click “Tool” → “Action” to set all settings into the restore factory setting.
  • Page 84: Chapter 8 Bartender Ultralite Instructions

    iE2P_iE2X User Manual Chapter 8 BarTender Ultralite Instructions 8.1 Introduction This chapter provides instructions on BarTender Ultralite program according to PC operating systems (OS). The followings are supported. ⚫ Windows 10, 8.1, 8, 7 and Vista. ⚫ Windows Server 2016,Server 2012 and 2012 R2,Server 2008 and 2008 R2. ⚫...
  • Page 85: Installation

    ⚫ Under different operating systems, the screen may be slightly different. Take Windows 7 as example. ⚫ Take printer iE2P as example. Please refer to printer iE2P when using printer iE2X. ⚫ To avoid the prevention, recommend to close the security software before installation.
  • Page 86 iE2P_iE2X User Manual 4.Click “Next”. 5.Read and accept the license agreement, then click "Next".
  • Page 87 iE2P_iE2X User Manual 6.Select "Features" and installation location, then click "Next". 7.Click "Install".
  • Page 88 iE2P_iE2X User Manual 8.Click "Finish". 9.Back to desktop, and you will see the icon of BarTender Ultralite. Double click it and get down to use.
  • Page 89: Usage

    iE2P_iE2X User Manual 8.4 Usage 8.4.1 Page Settings 1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed according to different needs.) 2.Click “Start a new BarTender document”.
  • Page 90 iE2P_iE2X User Manual 3.Choose “Blank Template”, then click “Next”.
  • Page 91 iE2P_iE2X User Manual 4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click “Next”.
  • Page 92 iE2P_iE2X User Manual 5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or rows of items per page”.)
  • Page 93 iE2P_iE2X User Manual 6.Edit the side edges, then click “Next”.
  • Page 94 iE2P_iE2X User Manual 7.Choose the item shape, then click “Next”.
  • Page 95 iE2P_iE2X User Manual 8.Edit the template size, then click “Next”.
  • Page 96 iE2P_iE2X User Manual 9.Based on your need, edit the template background. Then click “Next”.
  • Page 97 iE2P_iE2X User Manual 10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”.
  • Page 98: Label Edit

    iE2P_iE2X User Manual 8.4.2 label Edit 1.Click the icon of code 2.Choose the code, then click “Select”.
  • Page 99 iE2P_iE2X User Manual 3.Click the blank, showing the code.
  • Page 100 iE2P_iE2X User Manual 4.Double click the code and edit it. User can set up the size, font, border and so on.
  • Page 101 iE2P_iE2X User Manual 5.Click the icon of character , then enter the text. 6.Click the icon of picture , then edit the pictures.
  • Page 102 iE2P_iE2X User Manual 7.Compose the text. 8.Finish all the settings. Click “Print” and a new label will be printed.
  • Page 103: Appendix I Display Operation

    iE2P_iE2X User Manual Appendix I Display Operation Main menu Submenu Parameter Remark Default: Printing 0: DT Factory settings Method 1: TT (locked/unlocked)) 2-N ips Default: Factory Printing Speed N: Maximum depends on settings the language Printing Default: Setup Printing ZPL/DPL/=30; EPL=20; Factory settings Darkness TSPL=15...
  • Page 104 iE2P_iE2X User Manual Main menu Submenu Parameter Remark Automatic recognition switch Default:0 PL Simulation 0: ZPL (locked/unlocked) 1: TSPL 2: DPL 0: CP850 1: CP852 2: CP437 3: CP860 4: CP863 5: CP865 6: CP857 Setting Advance 7: CP861 8: CP862 9: CP855 10: CP866 11: CP737...
  • Page 105 iE2P_iE2X User Manual Main menu Submenu Remark Parameter 0: English 1: Spanish 2: Portuguese LCD Setup 3: France 4: German LCD Language Default: 0 5: Ukrainian 6:日本语 7:中文简体 8:中文繁体 9: Download Free Setting 9600 14400 19200 Baud Rate Default:9600 38400 57600 RS232 115200...
  • Page 106 iE2P_iE2X User Manual Main Submenu Parameter Remark menu 0: OFF WiFi Switch Default:0 1: ON Wireless 0: AP mode Networking Mode Default:0 Setup 1: Station mode AP Default: SSID Alphanumeric character Printer model 0: OFF Bluetooth Switch Default:0 1: ON Default:0000 Pair Password NNNN...
  • Page 107 iE2P_iE2X User Manual Main menu Submenu Parameter Remark Show printer print miles No blank paper TPH printed mileage 0-99999.99 meters miles TPH bad dot printing Print test sheet test TPH bad dot Print head impedance anomaly automatically test scan test Label learning and correction: Label Calibration Action completion will stop in the corresponding stop...
  • Page 108 Version: XX Title: XX List display/copy/delete/start label format printing on specified memory/picture/font/database/firmwa Smart Printing File Management Default: list I: \.. (Internal Flash) U: \iDPRT\... (External USB Storage) selected label format runs automatically after the printer is turned Default: 0 Auto Form...
  • Page 109: Appendix Ii Warning

    iE2P_iE2X User Manual Appendix II Warning Problem Solution Form is not found Check if the files are exactly stored in the memory device. Image is not found Check if the image is exactly stored in the memory device. Fonts is not found Check if the font is exactly stored in the memory device.
  • Page 110: Appendix Iii Trouble Shooting

    iE2P_iE2X User Manual Appendix III Trouble Shooting Error Resolution Found no Gap Label 1.Ensure the see-through sensor type is selected correctly. 2.Adjust the media sensor box to correct position. 3. Clean the receiver sensor and emitter sensor. 4. Ensure the label gap size is not out of from 2mm to 15mm. 5.
  • Page 111: Appendix Iv Download Path For Utility And Driver

    User Manual Appendix IV Download Path for Utility and Driver 1. Enter the website in browser: http://www.idprt.com 2. Select the “DOWNLOAD” to get the Utility and Driver.
  • Page 112 iE2P_iE2X User Manual...
  • Page 113 iE2P_iE2X User Manual...

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