Test The Lan Path To Your Gateway; Test The Path From Your Computer To A Remote Device - NETGEAR CG3700EMR-1CMNDS User Manual

easily troubleshoot a TCP/IP network by using the ping utility in your computer or
workstation.

Test the LAN Path to Your Gateway

You can use ping to verify that the LAN path to your gateway is set up correctly.

To ping the gateway from a computer running Windows 95 or later:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field that is provided, type ping and then the IP address of the gateway, as in this
example:
ping 192.168.0.1
3. Click the OK button.
You see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not working correctly, you could have one of the following problems:
• Wrong physical connections.
- Make sure that the LAN port LED is on. If the LED is off, see
LEDs on page 67.
- Check to see if the corresponding LEDs are on for your network interface card
and the hub ports (if any) that are connected to your workstation and gateway.
• Wrong network configuration.
- Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer or workstation.
- Verify that the IP address for your gateway and your workstation are correct and
that the addresses are on the same subnet.

Test the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a
remote device.

To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field that is provided, type ping and then the IP address of the gateway, as in this
example:
Wireless Cable Voice Gateway CG3700EMR-1CMNDS
Troubleshooting
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