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Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
For online technical support – including troubleshooting, documentation,
and software updates:
For telephone support, see Telephone Support, page iii:
North America
Email Support
Online Technical
Support
Telephone Support
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
http://support.aten.com
Troubleshooting
Documentation
Software Updates
support@aten-usa.com
http://www.aten-usa.com/support
1-888-999-ATEN ext 4988
1-949-428-1111
Appendix
7
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