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Troubleshooting
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Summary of Contents for QTech SMS Lite 4G
- Page 1 SMS Lite 4G User Guide SMS Lite 4G Version 2.0...
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Page 2: Table Of Contents
Inputs and Outputs (I/O) ......................7 Output Relays .......................... 7 Configuration ........................8 Register Phone 1 (Ph1) – Master User ..................8 Using the SMS Lite 4G ....................... 9 Inputs ............................9 Outputs ........................... 9 Configuration Overview ....................10 Escalations ..........................11 Advanced Commands ..................... - Page 3 Error Message ........................21 Case Sensitivity ........................21 Technical Specifications ....................22 SMS Lite Specification ......................22 Configuration Worksheet ....................23 Warranty ........................24 Additional Information and Support ................24 SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd...
- Page 4 The information in this document is subject to change without notice and does not represent a commitment on any part of QTech Data Systems Limited. While the information contained herein is assumed to be accurate, QTech Data Systems Limited assumes no responsibility for any errors or omissions.
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Page 5: About This User Guide
About This User Guide This document aids with the installation and operation of the QTech SMS Lite system. Included in this document is: • How to install the SMS Lite module • SMS Lite operation • Device Configuration • Device Specifications Contact QTech for application notes, which can be obtained to provide guidance for specific configuration scenarios, detailing the configuration workflow steps. -
Page 6: Getting Started
Carefully insert the SIM card from your chosen Telco. Be careful to orientate the card correctly, once in place carefully slide the plastic retainer towards the antenna to “Lock”. Unlock Holder Lift & Insert SIM Close Holder Lock Holder SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 7: Inputs And Outputs (I/O)
Warning – DO NOT directly connect to 220V AC voltage. The New Zealand and Australian wiring regulations require that any wiring in excess of 32 volts must be carried out or be certified by a registered electrician. Consult your local electrical installer for further guidance. SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 8: Configuration
A setting can be overridden by sending a new configuration message. A configured input, output, or phone number can also be cleared by sending a configuration message with a blank value: #[PIN][space]Ph2:number=. SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 9: Using The Sms Lite 4G
Using the SMS Lite 4G You can now connect the SMS Lite to the required inputs and outputs and configure them. Inputs Once the SMS Lite is configured, Phone 1 will be sent a message each time any of the inputs turn on or off. -
Page 10: Configuration Overview
Up to 4 people. Configuration messages can be sent individually with one text message per configuration instruction or in a combined text message: SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 11: Escalations
The delay is configurable, and you can select one of the following options: 0, 5, 10, or 30 seconds, or 1, 5, 10, or 15 minutes. The debounce value is "global" to all inputs - you cannot specify different values for each input. SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 12: Configuration
Not available to the last phone number in the list of that input. Alarm message for one person: <Site> <Input> has turned ON. (e.g. Text: Shed1 Pump has turned ON) SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 13: Message Paths
<INPUT> <INPUT> PROCESS SEND RECEIVE SENT Example 5 - Output – Control Output with Phone 1 OUTPUT END OF TURNS MESSAGE PROCESS ON / OFF SENT RECEIVE OR PULSE SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 14: Alarms
The security for these commands is based on whether the phone number that sent the message is in the SMS Lite’s phone list. If the phone number is not in the list, the command will not be processed. SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 15: Information Commands
The SMS Lite will inform you of the version of firmware it is running. The two commands above do not care about the phone number - any phone can be used for these commands. SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 16: Status Led
7 pulses indicate that the SIM card is currently busy. Note, this can occur briefly during the initialisation phase after it is powered on. The first two errors (2 and 3 pulses) require the SMS Lite be returned to QTech for service. Error 4 may be fixed by checking the SIM card inside the SMS Lite. -
Page 17: Troubleshooting
6. The device is running on older firmware which can result in issue number 3 above. There are some actions that can be taken to assist QTech with diagnosing the issue. These involve carefully noting the actions of the indicator LED as it powers up and also counting the number of pulses in an error code when it is displayed. - Page 18 If the device fails to do either or both of these, then there is a fault. If a fault error code is being flashed, see the previous section on Status LEDs to diagnose the fault, or contact QTech for assistance after working through the troubleshooting tips below.
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Page 19: Troubleshooting Tips
SIM, send the INFO command to obtain the firmware version number and note the response. The firmware may require updating in order to support the new SIM. Contact QTech for assistance. If the device apparently suddenly stops working or does not work properly after the device... -
Page 20: General Tips And Information
SMPS can impose an AC voltage on the DC ground, which can lead to damage. Suitable cost-effective plug packs are available from QTech including P/N PD5412, PD5413 & PD5414. The reliability of all cellular products is dependent on good signal strength. Before deciding on the Telco to choose, please check coverage. -
Page 21: Programming Tips
PIN, object or item spelling or the full stop may be missing. Correct the error and re- send. Case Sensitivity The messages are not case sensitive, but the capitalisation of any names you configure will be retained. SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 22: Technical Specifications
Output Current: 2A max. Detachable SMA Modem Antenna Max. Cable length 6m (low loss RG57) 3G Bands (MHz) B1(2100), B5(850), B8(900) 4G Bands (MHz) B1(2100), B3(1800), B5(850), B8(900) B28(700) SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 23: Configuration Worksheet
Program the phones which will be included in each input escalation, if required. Output 1 Output 2 e.g. Name: Phones: Ph1,Ph2,Ph4 Program the phones which will have permission to control outputs. Additional sheets can be downloaded from our website: www.qtech.co.nz SMS Lite 4G– User Guide © 2021 QTech Data Systems Ltd... -
Page 24: Warranty
Warranty The SMS Lite hardware and software is covered by QTech Limited Warranty Agreement and software End User License Agreement, respectively. Please refer to the QTech Limited Product Warranty Agreement, which may be downloaded from the QTech website: www.qtech.co.nz QTech Data Systems Limited does not warrant the suitability of this product for any particular application as the conditions in which it is used are beyond our control.
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