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Acer AT350 F1 Series User Manual

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AT350 F1 Series
User Guide



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  • Page 1 AT350 F1 Series User Guide...
  • Page 2 © 2010. All Rights Reserved. Acer AT350 F1 Series User Guide Acer AT350 F1 Model Number : Serial Number: Purchase Date: Place of Purchase:...
  • Page 3: Safety Instructions

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
  • Page 5 Disposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit
  • Page 6: Fcc Notice

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 7: Laser Compliance Statement

    Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus complies with Canadian ICES-003.
  • Page 8 Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal. Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use.
  • Page 9: Table Of Contents

    Information for your safety and comfort Regulations and safety notices 1 System tour System notes External and internal structure Front panel Rear panel Internal components Mainboard Layout Mainboard jumper settings 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Front connections Rear connections Turning on the system...
  • Page 10 Removing and installing the processor Upgrading the system memory System memory interface Installing an expansion card Installing a SAS card 4 System BIOS BIOS overview Entering BIOS Setup BIOS setup primary menus BIOS setup navigation keys Main menu Advanced menu Processor Configuration ATA Controller Configuration Serial Port Configuration...
  • Page 11 Appendix B Rack mount configuration Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interface...
  • Page 13: System Tour

    1 System tour...
  • Page 14: System Notes

    BMC management feature. The AT350 F1 targets small and medium businesses that require server solution combined with performance, reliability and expandability. AT350 F1 is a flexible and high reliability tower server that satisfies growing businesses and customers’ needs. System features and support •...
  • Page 15: External And Internal Structure

    External and internal structure Front panel With 3.5-inch HDD bays...
  • Page 16 With 2.5-inch HDD bays Icon Component Hard disk drive bays 5.25-inch drive bays Optical drive Power button Power indicator 1 System tour Description Drive bays for 2.5-inch or 3.5-inch hard disk drives. Drive bays for 5.25-inch devices (i.e. ODD, tape drives, etc.) Disk drive for reading CD, VCD, and DVD contents.
  • Page 17 Icon Component HDD activity indicator System status/fault indicator LAN port 1 activity indicator LAN port 2 activity indicator System ID switch/ indicator USB 2.0 ports Bezel door Security keylock Description Indicates the status of a system hard disk drive. Indicates the status of the system operations.
  • Page 18 Front panel LED indicator status indicator color Power state Green indicator Green HDD activity Amber indicator System status LAN activity Green indicators Green LAN1 LAN2 System ID indicator Blue Blue LED state Status S0: Power On Blink (1 Hz with at S1: Sleep 50% duty cycle) Blink...
  • Page 19: Rear Panel

    Rear panel Icon Component Power supply module Server management port (10/100) PS/2 mouse port PS/2 keyboard port USB 2.0 ports Description Provides power to the system. Reserved for remote management of server. Connects to a PS/2 mouse. Connects to a PS/2 keyboard. Connect to USB devices.
  • Page 20 Icon Component Monitor port Gigabit LAN port Serial port Rear system ID switch PCI slot covers System fans LAN port LED indicator status LED indicator LED color RJ45 LED (left) Green Amber RJ45 LED Yellow (right) Yellow Description Connects to monitors. Connects to an internet or intranet network.
  • Page 21: Internal Components

    Internal components Component Power supply Heat sink fan (HSF) assemblies Sliders for the 5.25" devices HDD carriers DIMM modules Mainboard PCI slot lock System fans...
  • Page 22: Mainboard Layout

    Mainboard Layout Code P1 DIMM 3A, P1 DIMM 3B, P1 DIMM 3C, P1 DIMM 2A, P1 DIMM 2B, P1 DIMM 2C, P1 DIMM 1A, P1 DIMM 1B, P1 DIMM 1C, FAN7/CPU2 Description DDR3 DIMM slots for processor 1 Power supply SMBbus I C header CPU2 fan header 1 System tour...
  • Page 23 Code JPW1 JPW2/JPW3 CPU2 FAN1 FAN2 P2 DIMM 3A, P2 DIMM 3B, P2 DIMM 3C, P2 DIMM 2A, P2 DIMM 2B, P2 DIMM 2C, P2 DIMM 1A, P2 DIMM 1B, P2 DIMM 1C, Intel IOH36 Chip FAN3 Bios Chip/ Bios ROM 15-16 T-SGPIO 1/2 I-SATA0...
  • Page 24 Code I-SATA4 I-SATA5 USB8 USB10 JTPM1 COM2 IPMB JBAT1 Slot3 Slot2 Slot0 JPL1 JWOR1 BMC CTRL JPG1 Slot4 Slot5 LAN CTRL Slot6 Description Intel SB SATA connector 4 Intel SB SATA connector 5 Front panel accessible USB connection Front panel accessible USB connections Trusted Platform Support Header Serial connector 2 Chassis intrusion header...
  • Page 25 Code FAN8/CPU1 UID SW1 CPU1 LAN2 LAN1 COM1 USB2/3 USB0/1 FAN6 FAN5 Description CPU1 fan header System ID button Processor 1 socket LAN2 port LAN1 port Serial port (top) VGA port (bottom) Rear panel USB ports Rear panel USB ports PS/2 keyboard port PS/2 mouse port System fan header...
  • Page 26: Mainboard Jumper Settings

    Mainboard jumper settings Code Jumper ME Mode Select ME Recovery Watch Dog JBT1 Clear CMOS JPG1 Enable VGA 1 System tour Default Setting Open (Normal) Open (Normal) 1-2 Close: Reset (default setting) 2-3 Close: NMI Open: Disabled To clear CMOS, use a metal object such as a small screwdriver to touch both pads at the same time to short the connection.
  • Page 27 Code Jumper Enable BMC JPL1 Enable GLAN ports System Management Bus (I2C) to PCI and PCI-Express slots Default Setting 1-2 Close: Enabled 2-3 Close: Normal (default setting) 1-2 Close: Enabled (default setting) 2-3 Close: Disabled Close: Enabled Open: Disabled (default setting)
  • Page 28 Mainboard LEDs Description Standby power LED LEM1 BMC heartbeat LED System ID switch LED 1 System tour State Status Green: On Power on Green: blinking BMC normal Blue Unit identified...
  • Page 29: System Setup

    2 System setup...
  • Page 30: Setting Up The System

    Check the following items from the package: • AT350 F1 system • AT350 F1 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing materials for future use. 2 System setup...
  • Page 31: Connecting Peripherals

    Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections...
  • Page 32: Rear Connections

    2 System setup Rear connections Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will be walked on or pinched by items placed against it. The server is designed to be electrically grounded (earthed).
  • Page 33: Turning On The System

    Turning on the system After making sure that you have properly set up the system, applied power and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. Press the power button. The system starts up and displays a welcome message on the monitor.
  • Page 34: Power-On Problems

    Power-on problems If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power outlet to the power cord socket on the rear panel.
  • Page 35: Configuring The System Os

    Configuring the system OS Acer Smart Setup assists you to conveniently install your choice of operating. To start using Acer Smart Setup, follow the steps below. Locate the Smart Setup DVD included in the system package. If an optional DVD drive is not installed in the server, connect an external DVD drive to your system.
  • Page 36: Turning Off The System

    Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other shutdown procedures, refer to the related user documentation. To turn off the system via software: Press <Ctrl>...
  • Page 37: System Upgrades

    3 System upgrades...
  • Page 38: Installation Precautions

    Installation precautions Before you install any server component, it is recommended that you read the following sections first. These sections contain important ESD precautions along with pre-installation and post-installation procedures. ESD precautions Electrostatic discharge (ESD) can damage static-sensitive hardware components, such as the processor, disk drives, and the system board. Always observe the following precautions before you install a server component: •...
  • Page 39: Post-Installation Instructions

    Place the server on a flat, stable surface. Open the server according to the instructions on page 41. Follow the ESD precautions described in the previous section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. See to it that all components are installed according to the described step-by-step instructions.
  • Page 40: Opening The Server

    Opening the server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the Pre-installation instructions section on page 26. You need to open the server before you can install upgrade components.
  • Page 41 Slide the side panel toward the rear of the server to disengage it then lift the panel away from the server (3). Installing the side panel Observe the pre-installation instructions described on page 26. Position the side panel so that the tabs on the cover align with the slots on the server, then slide the side panel toward the front of the server until you hear a click sound.
  • Page 42: Configuring The Hard Disk Drive

    Configuring the hard disk drive The AT350 F1 accommodates up to eight 3.5-inch or sixteen 2.5-inch hot-plug SATA/SAS hard disk drives. By default, the system is shipped with only one hard disk drive bay. To install additional hard disk drives in the second hard disk drive bay, you need to purchase the optional bay and SAS RAID controller.
  • Page 43: Hard Disk Drive Configuration Guidelines

    Note: The operating system you use must have RAID support to enable the hot-plug capability of the SATA drives. Caution! When working around the SATA backplane, do not touch the backplane with any metal objects and make sure no cables touch the backplane. Also, regardless of how many SATA drives are installed, all four drive carriers must remain in the chassis to maintain proper airflow.
  • Page 44: Determining The Drive Status

    Determining the drive status Each HDD carrier features two status LED indicators (see page 6) to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators. 3.5-inch HDD 2.5-inch HDD Description...
  • Page 45 Removing a hard disk drive with carrier If you intend to replace a HDD and need to remove the old drive, proceed to the instructions below. Observe the ESD precautions described on page 26. Observe the pre-installation instructions described on page 26. If necessary, unlock (1) the bezel door then pull it open (2).
  • Page 46 3 System upgrades Remove the hard disk drive with carrier. (1) Unlock the HDD carrier latch. (2) Slide the HDD carrier latch to release the lever. (3) Pull the lever and slide the carrier from the server. 3.5-inch HDD with carrier...
  • Page 47 2.5-inch HDD with carrier If you have no plans of installing a new HDD to the server, you must reinstall the blank HDD carrier or HDD cover to maintain proper airflow. Close the bezel door. Observe the post-installation instructions on page 27.
  • Page 48 Installing a hard disk drive with carrier Observe the ESD precautions described on page 26. If necessary, unlock the bezel door then pull it open. System with 3.5-inch System with 2.5-inch Remove the hard disk drive cover. Pull the HDD cover straight out of the drive bay. Install the hard disk drive with carrier.
  • Page 49 (1) Use the lever to push the HDD carrier in the empty bay until it locks into place. (2) Close the HDD carrier lever. (3) Lock the HDD carrier. 3.5-inch HDD with carrier 2.5-inch HDD with carrier Close the bezel door. Observe the post-installation instructions on page 27.
  • Page 50: Installing Additional Hard Disk Drives With Carriers In The Optional Bay Cage

    Installing additional hard disk drives with carriers in the optional bay cage If you intend to install an additional HDD, you first need to remove the hard disk drive cover from the hard drive bay. Observe the ESD precautions described on page 26. Observe the pre-installation instructions described on page 26.
  • Page 51 2.5-inch HDD bays Install the optional hard disk drive bay cage by pushing it until it locks into place. 3.5-inch HDD bays...
  • Page 52 2.5-inch HDD bays Install a hard disk with carrier into the optional hard disk drive bay (refer to the procedures in "Installing a hard disk drive with carrier" on page 36). Plug the power and data cables of the carrier hard drives. Re-install the side panel and close the bezel door.
  • Page 53: Configuring A 5.25-Inch Storage Device

    Configuring a 5.25-inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage capacity and scalability. By default, the system ships with a DVD-ROM drive installed on the topmost device bay. You can choose to replace these default drives, or you can install a new storage device on the second device bay.
  • Page 54 Remove the four screws (1) that attach the metal brackets to the empty 5.25-inch drive cage. Detach the metal brackets (2). Align the metal brackets with the new storage device and make sure the arrow (1) is pointing to the front. Align the notches on the brackets with the holes (2) on the device.
  • Page 55 Insert the new 5.25-inch storage device with brackets into the bay (1). The drive is properly inserted if you hear a click and the locking tab locks into place. Connect the power (2) and SATA cables (3) to their connectors on the main board.
  • Page 56: Removing A 5.25-Inch Storage Device

    Removing a 5.25-inch storage device Perform the pre-installation instructions described on page 26. Remove the side panel described on page 28. Disconnect the SATA (2) and power (1) cables connected to the storage device. Pull out the tab (3) and pull out the device from the drive bay (4).
  • Page 57: Replacing The Processor And Heatsink Fan Assembly

    Replacing the processor and heatsink fan assembly Notes: • Always connect the power cord last and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor in the CPU socket before you install the CPU heatsink fan assembly.
  • Page 58 3 System upgrades Disconnect the heatsink fan cable (1) from its mainboard connector and lift the heatsink fan (2).
  • Page 59 Use a screwdriver to loosen the four heatsink screws from the mainboard by turning it counter-clockwise (1). Lift the heatsink (2) away from the processor. Lay down the heatsink in an upright position — with the thermal patch facing upward. Do not let the thermal patch touch the work surface.
  • Page 60 Installing the heatsink and fan assembly Caution! The heatsink fan assembly has a thermal interface material (TIM) on the underside. Use caution so that you do not damage the TIM. If a protective film is installed on the TIM, remove it. Perform the pre-installation instructions described on page 26.
  • Page 61 Insert the heatsink fan (1) and connect the heatsink fan cable (2) to its connector on the mainboard. Air Flow Arrow Note: When inserting the heatsink fan, make sure the air flow arrow on the fan is pointing up. Observe the post-installation instructions described on page 27.
  • Page 62: Removing And Installing The Processor

    Removing and installing the processor Processor configuration guidelines This server has two LGA 1366 processor sockets for supporting Intel® Xeon® 5500 / 5600 series series processors. The supplied processor may be upgraded. Observe the following guidelines when replacing or installing a processor.
  • Page 63 (3) Grasp the processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static bag. Remove the new processor from its protective packaging. Install the new processor. Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor.
  • Page 64 keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins. (2) Hold the processor by its edges then insert it in the socket. (3) Close the retention plate. (4) Engage the load lever back in place and secure the load lever under the load lever retention tab .
  • Page 65: Upgrading The System Memory

    Upgrading the system memory System memory interface The server has a total of eighteen DIMM slots. Each CPU controls three channels and each channel has three slots. The DIMM slots support DDR3-1333 registered/unbuffered ECC memory modules. For single rank and dual rank RDIMM, a maximum of three DIMMs per channel or a total of 18 DIMMs can be supported.
  • Page 66 • It is recommended to install the DIMM modules in the following sequence: For single processor • Populate slot 1A first, followed by slots 2A, 3A,1B, 2B, 3B, 1C, 2C and 3C. • The memory slots for processor 2 are not available. For dual processors •...
  • Page 67 Dual processors configuration CPU 1 Config Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability).
  • Page 68: Mirroring Mode

    Mirroring mode • For mirroring mode, the memory contains a primary image and a copy of the primary image. Therefore, the effective size of the memory is reduced by at least one-half. • Channel 3 has no function and cannot be populated under this mode.
  • Page 69 Dual processors configuration CPU 1 Config Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability).
  • Page 70 Memory population for lockstep mode Single processor configuration Channel 1 DIMM slots Configuration Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4.
  • Page 71: Sparing Mode

    Sparing mode • In this mode, if the system detects degrading memory and did not crash, the data in the failed channel will be copied to the spare channel. The failed channel is then isolated and the spare channel becomes active. However, any uncorrectable error that happens before the isolation will still cause the system to stop normal operation.
  • Page 72 Dual processors configuration CPU 1 Config Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability).
  • Page 73 Memory identification Generally, there are some memory information printed on the label of the DIMM module. Different vendors may have different formats but the convention is usually like this: Bit organization Item Description Density 1 GB, 2 GB, 4 GB, 8 GB. •...
  • Page 74: Installing A Memory Module

    Installing a memory module Warning! Memory of the identical size, speed, and organization must be installed in the same colored DIMM slots. Observe the pre-installation instructions on page 26. Remove the side panel described on page 28. Lay the server on its side (components showing). Locate the DIMM slot on the mainboard.
  • Page 75: Removing A Memory Module

    Removing a memory module Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. Perform steps 1 through 3 of the previous section. Remove the memory module. (a) Press the holding clips on both sides of the slot outward to release the DIMM (1).
  • Page 76: Installing An Expansion Card

    Installing an expansion card I/O interface The AT350 F1 has six PCI bus slots with separate bus segments, namely: ® • Two PCI Express 2.0 x8 in x16 (slots 4 and 6) ® • Two PCI Express 2.0 x4 in x8 (slots 2 and 3) ®...
  • Page 77 Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. Remove the expansion card from its protective packaging, handling it by the edges. Insert the card in the selected slot (5) making sure that the card is properly seated.
  • Page 78 10 Close the restraining latch (7). 11 Connect the appropriate cables to the card. 12 Observe the post-installation instructions described on page 27. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to Plug-and-Play expansion cards).
  • Page 79: System Bios

    4 System BIOS...
  • Page 80: Bios Overview

    BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. •...
  • Page 81: Entering Bios Setup

    Entering BIOS Setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press <F2>. If you fail to press <F2> before POST is completed, you will need to restart the server.
  • Page 82: Bios Setup Navigation Keys

    BIOS setup navigation keys Use the following keys to move around the Setup Utility: • Left and Right arrow keys – Move between selections on the menu bar. • Up and Down arrow keys – Move the cursor to the field you want. •...
  • Page 83: Main Menu

    Main menu Parameter Description System Overview System BIOS Version Version of the BIOS used in your system. Date when the BIOS Setup Utility was created. Build Date Processor CPU Type Displays the type of CPU detected by the BIOS. Speed Displays the speed of the CPU detected by the BIOS.
  • Page 84 Parameter Description Quiet Boot Modifies the bootup screen options between POST messages or the OEM logo. Select Disabled to display the POST messages. Select Enabled to display the OEM logo instead of the normal POST messages. System Date Sets the date following the weekday-month-day-year format.
  • Page 85: Advanced Menu

    Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press <Enter> to access the related submenu screen.
  • Page 86: Processor Configuration

    Processor Configuration This submenu displays the status of the processor as detected by the BIOS, including items such as the processor's type, frequency, and Cache L1, L2, L3 settings. Parameter Description Ratio CMOS Setting This option allows the user to set the ratio between the CPU Core Clock and the FSB Frequency.
  • Page 87 Parameter Description Intel® Select Enabled to enable Intel Virtualization Virtualization Technology support, Technology which will allow one platform to (Available when run multiple operating systems and supported by the applications in independent CPU) partitions, creating multiple "virtual" systems in one physical computer.
  • Page 88 Parameter Description Performance/Watt Power Optimized: Turbo Boost Select engages after P0 state is sustained for more than 2 seconds. Traditional: Turbo Boost engages even for P0 state for less than 2 seconds. Intel® C-State Tech When this item is set to enabled, the system will automatically set C- State to C2, C3, or C4 state.
  • Page 89: Ata Controller Configuration

    Parameter Description Clock Spread Select Enable to enable Clock Spectrum Spectrum support, which will allow the BIOS to monitor and attempt to reduce the level of Electromagnetic Interference caused by the components whenever needed. ATA Controller Configuration When this submenu is selected, the AMI BIOS automatically detects the presence of IDE or SATA devices and displays the following items.
  • Page 90 Parameter Description Type This feature allows the user to select the type of device connected to the system. LBA/Large LBA (Logical Block Addressing) is a Mode method of addressing data on a disk drive In the LBA mode. The maximum drive capacity is 137 GB.
  • Page 91 Parameter Description PIO Mode The IDE PIO (Programmable I/O) Mode programs timing cycles between the IDE drive and the programmable IDE controller. As the PIO mode increases, the cycle time decreases. Select Auto to allow the AMI BIOS to automatically detect the PIO mode.
  • Page 92 Parameter Description DMA Mode Select Auto to allow the BIOS to automatically detect IDE DMA mode when the IDE disk drive support cannot be determined. Select SWDMA0 to allow the BIOS to use Single-Word DMA mode 0. It has a data transfer rate of 2.1 MB/s. Select SWDMA1 to allow the BIOS to use Single-Word DMA mode 1.
  • Page 93: Serial Port Configuration

    Parameter Description S.M.A.R.T. Self-Monitoring Analysis and Reporting Technology (SMART) can help predict impending drive failures. Select Auto to allow the AMI BIOS to automatically detect hard disk drive support. Select Disabled to prevent the AMI BIOS from using S.M.A.R.T. Select Enabled to allow the AMI BIOS to use S.M.A.R.T.
  • Page 94: Usb Configuration

    USB Configuration Parameter Description USB Controller Select Enabled to enable the onboard USB controller. Legacy USB Select Enabled to use Legacy USB Support devices. If this item is set to Auto, (Available when Legacy USB support will be USB Functions is automatically enabled if a legacy USB not Disabled) device is installed on the...
  • Page 95: Pci/Pnp Configuration

    Parameter Description Emulation Type If set to Auto, USB devices that are smaller than 530MB will be emulated as floppy and the remaining will be emulated as an HDD. The Forced FDD option will allow you to confi gure an HDD formatted drive to boot as an FDD (eg.
  • Page 96: Advanced Chipset Control

    Parameter Description Onboard LAN Select iSCSI to use iSCSI Option ROMs Option ROM to boot the computer using a Select network device. Select iSCSI to use PXE Option ROMs to boot the computer using a network device. Boots Graphic This feature allows the user to select Adapter Boot the graphics adapter to be used as Priority...
  • Page 97: Northbridge Chipset Control

    Parameter Description Memory Mode If Independent is selected, all DIMMs are available to the operating system. If Channel Mirror is selected, the motherboard maintains two identical copies of all data in memory for data backup. If Lockstep is selected, the motherboard uses two areas of memory to run the same set of operations in parallel.
  • Page 98 Parameter Description DCA Prefetch A DCA Prefetch is used with TOE Delay components to prefetch data in order to shorten execution cycles and maximize data processing effi ciency. A TOE device is a specialized, dedicated processor that is installed on an add-on card or a network card to handle some or all packet processing of this add-on card.
  • Page 99: Me Subsystem Configuration

    ME Subsystem Configuration Parameter Description ME-HECI Select Enabled to enable ME-HECI (Host Support Embedded Controller Interface) support, which will allow the Host OS to communicate directly with the Management Engine (ME) in a standard method for system management, effectively replacing the SMbus. System Acoustic &...
  • Page 100 Parameter Description Altitude This feature defi nes how many meters above or below sea level the system is located. DIMM Pitch This is the physical space between two DIMM modules. Each step is in 1/1000 of an inch. The default is [400]. Fan Speed This feature allows the user to decide Control...
  • Page 101: Acpi Configuration

    ACPI Configuration Use this feature to confi gure Advanced Confi guration and Power Interface (ACPI) power management settings for your system. Parameter Description ACPI Aware O/S Select Yes to enable ACPI support for an operating system that supports ACPI. Select No to disable ACPI support for an OS that does not support ACPI.
  • Page 102 Parameter Description WHEA Support Select Enabled to enable Windows Hardware Error Architecture (WHEA) support which will provide a common infrastructure for the system to handle hardware errors on Windows platforms in order to reduce system crashes due to hardware errors and to enhance system recovery and health monitoring.
  • Page 103: Power Configuration

    Power Configuration Parameter Description Watch Dog If the Watch Dog timer is set to Function enabled, the system will reboot when it is inactive for more than 5 minutes. Power If this item is set to Instant_Off, the Button system will power off immediately Function when the user presses the power button.
  • Page 104 Parameter Description Restore on Use this feature to set the power AC Power state after a power outage. Select Loss Power-Off for the system power to remain off after a power outage. Select Power-On for the system power to turn on after a power outage.
  • Page 105: Security Settings

    Security Settings The AMI BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set first. Supervisor Password This item indicates if a Supervisor password has been entered for the system. "Not Installed" means a Supervisor password has not been used.
  • Page 106: Boot Sector Virus Protection

    If the User Password is installed, the following items will display. Parameter Description User Access Level Select Full Access to grant the user (Available when (supervisor) a full read and write access to a Supervisor the Setup Utility. Select View Only to Password is set) allow the user (supervisor) to access the Setup Utility without making changes to...
  • Page 107 If this item is set to Yes, the following items will display. TPM Enabled/Disabled Status: No State This feature indicates if TPM support is enabled or disabled. TPM Owner Status: No State This feature displays the TPM Owner status.
  • Page 108: Server Management

    Server Management System Information This submenu displays the following system information: • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Name • UUID • NIC1 Mac Address • NIC2 Mac Address • IPMI Firmware Revision •...
  • Page 109 Parameter Description IP Address This features allows the user to select how Source an IP address is assigned to a client computer or network device. Select DHCP (Dynamic Host Confi guration Protocol) to allow a client (computer or device) to obtain an IP address from a DHCP server that manages a pool of IP addresses and network information on a "request and grant"...
  • Page 110: Console Redirection

    Console Redirection Parameter Description Console Select Enabled to use Console Redirection Redirection for remote access. If Remote Access is set to Enabled, the following items will display. Serial Port This feature allows the user to decide Number which serial port to be used for Console Redirection.
  • Page 111: Event Log Configuration

    Parameter Description Sredir This feature defines the length of time in Memory seconds to display memory information. Display Delay Event Log Configuration Parameter Description View Event Log Use this option to view the System Event Log. Mark All Events as This option marks all events as read.
  • Page 112: Boot Configuration

    Boot Configuration Use this feature to configure boot settings. Boot Setting Configuration Parameter Description Quick Boot Select Enabled to skip certain tests during POST to reduce the time needed for system boot. AddOn ROM This feature allows the user to set the Display Mode display mode for the Option ROM.
  • Page 113: Boot Device Priority

    Parameter Description Interrupt 19 Interrupt 19 is the software interrupt Capture that handles the boot disk function. When this item is set to Enabled, the ROM BIOS of the host adaptors will "capture" Interrupt 19 at bootup and allow the drives attached to these host adaptors to function as bootable disks.
  • Page 114: Network Drives

    4 System BIOS Network Drives This feature allows the user to specify the boot sequence from all available network drives. Retry Boot Devices Select Enabled to enable Retry Boot Devices support to allow the system to attempt to boot from a specific boot device after a boot failure.
  • Page 115: Exit Options

    Exit Options Select the Exit tab from the AMI BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Parameter Description Save Changes Select this option and press <Enter> to and Exit leave the BIOS Setup Utility and reboot the computer for the new system configuration parameters to take effect.
  • Page 116 Parameter Description Load Optimal To set this feature, select Load Optimal Defaults Defaults from the Exit menu and press <Enter>. Then select OK to allow the AMI BIOS to automatically load Optimal Defaults to the BIOS Settings. The Optimal settings are designed for maximum system performance, but may not work best for all computer applications.
  • Page 117: System Troubleshooting

    5 System troubleshooting...
  • Page 118: Resetting The System

    Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Purpose Soft boot To clear the system memory and reload reset the operating system. Cold boot To clear the system memory, restart reset POST, and reload the operating system.
  • Page 119: Initial System Startup Problems

    Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the “There is problem with the software program” section on page 113.
  • Page 120: Initial Troubleshooting Checklist

    Initial troubleshooting checklist Use the checklist below to eliminate possible causes for the problem you are encountering. • AC power is available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord properly plugged into the power supply module socket? and connected to a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R outlet for 200-240 V? •...
  • Page 121: Hardware Diagnostic Testing

    Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device.
  • Page 122: Verifying The Condition Of The Storage Devices

    5 System troubleshooting Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn blue briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, and any other 5.25"...
  • Page 123: Specific Problems And Corrective Actions

    Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. •...
  • Page 124 Optical drive activity indicator does not light. Do the following: • Make sure the SATA and power cables are properly connected. • Check that relevant switches and jumpers on the drive are set correctly. • Check that the drive is properly configured. Optical drive tray cannot be ejected.
  • Page 125 Network activity indicators do not light. Do the following: • Make sure the correct network drivers are loaded on the system. • Network might be idle. Peripheral device connected to a USB port does not work. Do the following: • Reduce the number of external devices connected to a USB hub.
  • Page 126 If POST does not emit any beep code and characters still do not appear, the display monitor or the video controller may be defective. Contact your local Acer representative or authorized dealer for technical assistance. 5 System troubleshooting...
  • Page 127: Appendix A Server Management Tools

    Appendix A Server management tools...
  • Page 128: Server Management Overview

    BMC, and configure RAID for the system hard drives. For detailed instructions on this utility, please refer to the Acer Smart Setup Help file. Acer Smart Console Remotely manage the server via a UPnP tool or a Web browser.
  • Page 129: Raid Configuration Utilities

    RAID configuration utilities Intel Onboard SATA RAID Creation Configuring Intel onboard SATA RAID This section briefly shows how to create RAID volume with Intel onboard SATA RAID. Enabling onboard SATA RAID Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server.
  • Page 130: Adaptec Onboard Sata Raid Creation

    The CREATE VOLUME MENU displayed. Type in the name of RAID volume. Select RAID 5 level. Select desired HDD to create the RAID. Select Create Volume. Press <Y> when "Are you sure you want to create the volume? (Y/ N):" displayed. Now the RAID volume is created, you can press <Esc>...
  • Page 131 Press <F10>. Select Ok to save the setting and close the Setup Utility. Entering onboard SATA RAID Configuration Utility To start Adaptec onboard SATA RAID Configuration Utility, please press <Ctrl> + <A> when you see the RAID BIOS during POST. After POST finished, the Adaptec RAID Configuration Utility will display on the screen.
  • Page 132: Megaraid Sas 8204Elp Creation

    Assigning a Hot Spare Drive A hot spare is a hard disk drive that automatically replaces any failed drive in a RAID volume, and can subsequently be used to rebuild the RAID volume. Select Array Configuration Utility option. Select Add/Delete Hotspare. The Select drives to assign Spare is displayed.
  • Page 133 Creating RAID Volume Select Configuration from the Management Menu. Select New Configuration from the Configuration menu. An array selection window displays the devices connected to the current controller. Press the arrow keys to choose specific physical drives and press the space bar to associate the selected drive with the current array.
  • Page 134: Megaraid Sas 8708Em2 Raid Creation

    Select Yes and the selected drive changes from READY to HOTSP. Press <Esc> to return to the Management Menu. Saving and Exiting the RAID Configuration Utility After performing RAID configuration, initialization and assigning the hot spare disk, press <Esc> in the Management Menu and select Yes to exit the RAID Configuration Utility.
  • Page 135 Press and hold the <Ctrl> key and select the drives that you want to add into the array. After selecting the drives, click on Add to Array. Click on Accept DG then Next. Select the array you just created, click on Add to SPAN and Next. Select the RAID Level you want to use, create the logical volume by specify the size at Select Size and click on Accept to create the logical volume.
  • Page 136: Flex Io Sas Raid Creation

    Flex IO SAS RAID Creation Configuring Flex IO SAS RAID This section briefly shows how to create RAID with Flex IO SAS RAID card. Entering Flex IO SAS RAID Configuration Utility To start Flex IO SAS RAID Configuration Utility for Flex IO SAS RAID card, press CTRL-H when you see the RAID BIOS during POST.
  • Page 137 Initialing a RAID Volume After you create the logical volumes on all of the RAID volume, click on Accept and Yes to save the configuration. Click on Yes to initialize the new logical drives. You will see all the logical drives listed. Click on Home to go back to the configuration menu.
  • Page 138 Appendix A Server management tools...
  • Page 139: Appendix B Rack Mount Configuration

    Appendix B Rack mount configuration...
  • Page 140: Rack Installation Information

    Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.
  • Page 141 • Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents. • Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate rating should be used when addressing concerns about circuit overload.
  • Page 142: System Rack Installation

    Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
  • Page 143: Vertical Mounting Hole Pattern

    Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 5U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U.
  • Page 144: Installing The System Into The Rack

    Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. Confirm that the left and right inner rails have been correctly identified. Remove the footstands from the server. (1) Remove the screw from each footstand.
  • Page 145 Attach the inner rails to both sides of the server. (1) Align the screw holes on the rack handles with those on the server and use the screws from the rack mount kit to secure the rack handles to the server. (2) Align the screw holes on the left and right front inner rails and use the screws from the rack mount kit to secure both rails to the server.
  • Page 146 Install the mounting rails to the rack posts. (1) Align the left and right mounting rails to the front rack post mounting holes. Secure each mounting rail to the front rack post with one screw. (2) Align the left and right mounting rails to the rear rack post mounting holes.
  • Page 147 Extend the middle sliding piece of each mounting rail forward until you hear an audible click.
  • Page 148 Install the server in the system rack. (1) Insert the inner rails attached to the server into the mounting rails. (2) Push the server into the rack until you hear a click sound. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack.
  • Page 149 Secure the rack handles to the system rack. For security purposes, you can use screws to secure the rack handles to the front of the rack as illustrated below.
  • Page 150 Appendix B Rack mount configuration...
  • Page 151: Appendix C Acer Smart Console

    Appendix C Acer Smart Console...
  • Page 152: Using Acer Smart Console

    Using Acer Smart Console Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers:...
  • Page 153: Accessing Acer Smart Console

    Username: root • Password: superuser Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser. Both the username and password are case sensitive and should be entered in lower case each time.
  • Page 154: Acer Smart Console User Interface

    Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information.
  • Page 155: Server Health

    Server Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor status of the voltages of the power supply, the fan speed, processor and system temperature sensors.
  • Page 156: Event Log

    Appendix C Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state.
  • Page 157: Configuration

    Configuration Allows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweight Directory Access Protocol) and RADIUS settings, configure the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users.
  • Page 158 Specify the event severity, such as Critical or Warning. Enter the IP information. Click Save. Setting up email notifications On the Alerts page click Modify. Specify the event severity, such as Critical or Warning. Enter the recipient's email address. Appendix C Acer Smart Console...
  • Page 159: Date And Time

    The Date and Time option allows you to set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list.
  • Page 160 Enter the required information to access the LDAP server. Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS On the RADIUS Settings page check Enable RADIUS. Enter the required information to access the RADIUS server. Click Save. Appendix C Acer Smart Console...
  • Page 161: Mouse Mode

    Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system.
  • Page 162: Configuring Network Settings

    On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. Click Save. Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters. Appendix C Acer Smart Console...
  • Page 163: Remote Session

    Configuring Dynamic DNS On the Dynamic DNS Settings page, check Enable Dynamic DNS. Enter the required information to access the Dynamic DNS server. Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. Select the remote session then press Save.
  • Page 164 On the SMTP Setting page, select a LAN channel number. Enter the IP address of the SMTP server. Enter the username and password. Enter the email address for sending email notifications. Enter the machine name. Click Save. Appendix C Acer Smart Console...
  • Page 165 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate On the SSL Upload page, click Browse to locate the SSL certificate on your system. Click Upload.
  • Page 166: User Privileges

    No access: Users assigned this privilege have the least amount of system access. This is considered the lowest privilege level. • Operator: The operator privilege has restricted access. All BMC commands are allowed, except for the configuration commands Appendix C Acer Smart Console...
  • Page 167: Remote Control

    that allows the user to change the behavior of the out-of-band interfaces. Operator privilege can not disable individual channels or change user access privileges. • Administrator: The administrator privilege has full access and can configure the software and add users. Administrator privilege have access to all BMC commands, including configuration commands for disabling a communication channel.
  • Page 168: Server Power Control

    Appendix C Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server.
  • Page 169: Launch Sol

    Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and press Start to start the session.
  • Page 170: Virtual Media

    Appendix C Acer Smart Console Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then click Upload to upload your image file to the server.
  • Page 171 CD-ROM image This option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation On the CD-ROM Setting page, enter the share host server. Enter the path to the CD-ROM image file.
  • Page 172: Maintenance

    Maintenance Firmware Update Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware On the Maintenance page click Enter Update Mode. The Firmware Upload page appears. Click Browse to locate the firmware image file.
  • Page 173: Kvm Function Description

    Snooping code for BIOS LPC Port80. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, monitor and mouse.
  • Page 174 Left Windows Key: This item performs the same function as pressing the <Left Windows> key. Right click this item to select Press Down or Press & Release for the <Left Windows> key function. • Macro: Click this item to activate a pull-down submenu displaying Appendix C Acer Smart Console...
  • Page 175 Macro hotkeys. • Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu. The hotkeys include the following: • <Ctrl> + <Alt> + <Del> • <Alt> + <Tab> • <Alt> + <Esc> • <Ctrl> + <Esc> • <Alt> + <Space> •...
  • Page 176 From the Preferences submenu, select Language settings. From the language settings pop-up menu select the language you want to use for console redirection. The language options are: English, Japanese, German, French, Spanish, Korean, and Italian. Appendix C Acer Smart Console...
  • Page 177 Once you have selected a language to use, click OK. Window From the Preference submenu, click Window to display the submenu. The Window pop-up menu will open. Check this box to allow the display window to be automatically resized for best video display. Click OK to keep the selection.
  • Page 178: User List

    IP Address: This item displays the IP Address of the host server. Capture This feature allows you to capture the screen display on your remote console. Full Screen Capture: Click this item to capture the full screen video display. Appendix C Acer Smart Console...
  • Page 179: Exit

    Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session.
  • Page 180 Appendix C Acer Smart Console...
  • Page 181: Index

    Index Numerics 5.25 inch device bays location 5.25 inch storage device installing removing Acer Smart Setup scope using additional hard disk drive installing Advanced Chipset Control ACPI Configuration CPU Bridge Configuration ME Subsystem Configuration NorthBridge Chipset Control 85 System Acoustic & Performance...
  • Page 182 thermal grease heatsink fan assembly installing removing installing 5.25 inch storage device additional hard disk drive hard disk drive with carrier heatsink fan assembly processor rack side panel system memory internal components LAN ports location troubleshooting LED connector system ID LEB1 InfiniBank link LEB2...
  • Page 183 5.25 inch storage device hard disk drive with carrier heatsink fan assembly processor side panel system memory safety CD or DVD viii serial port location serial port configuration BIOS settings server management tools side panel installing removing Sparing mode system BIOS system boards mainboard system fan...