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Acer AR320 F1 Series User Manual

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AR320 F1 Series
User Guide



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  • Page 1 AR320 F1 Series User Guide...
  • Page 2 © 2010. All Rights Reserved. Acer AR320 F1 Series User Guide Acer AR320 F1 Model Number : Serial Number: Purchase Date: Place of Purchase:...
  • Page 3: Safety Instructions

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
  • Page 5 Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. • Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.
  • Page 6: Additional Safety Information

    For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws.
  • Page 7 Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • Refrain from staying too long in one fixed posture. •...
  • Page 8 viii • Using a glare-reduction filter. • Using a display visor, such as a piece of cardboard extended from the display's top front edge. • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time.
  • Page 9: Fcc Notice

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 10 Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus complies with Canadian ICES-003.
  • Page 11: Laser Compliance Statement

    Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
  • Page 12 (such as wireless LAN and/or Bluetooth modules). Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use.
  • Page 13 The more energy we can save through higher energy efficiency, the more we reduce greenhouse gases and the risks of climate change. For more information, go to or Note: The statement above is applicable only to Acer system with an ENERGY STAR sticker.
  • Page 15: Table Of Contents

    Information for your safety and comfort Regulations and safety notices 1 System tour System notes External and internal structure Front panel Rear panel Internal components Mainboard 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Front connections Rear connections Turning on the system Power-on problems Configuring the system OS...
  • Page 16 Upgrading the system memory Installing an expansion card Installing a PCI Express card on the left slot Installing a PCI Express card on the right slot 4 System BIOS BIOS overview Entering BIOS Setup BIOS setup primary menus BIOS setup navigation keys Main menu Advanced menu Processor Configuration...
  • Page 17 Appendix B Rack mount configuration Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C Acer Smart Console Using Acer Smart Console Software Installation Prerequisites on remote management PC Installing the Java Tool...
  • Page 18 xviii...
  • Page 19: System Tour

    1 System tour...
  • Page 20: System Notes

    1 System tour System notes The AR320 is an entry-level 1U single processor server system based on ® the Intel Foxhollow platform. This system integrated the new Intel chip architecture solution for Intel i3 series and Pentium dual core ® ®...
  • Page 21: External And Internal Structure

    External and internal structure Front panel The illustration below shows the system front panel. Icon Component USB 2.0 ports HDD activity indicator Power indicator LAN1 activity indicator LAN2 activity indicator System ID indicator Status/fault indicator Icon Component System ID button Power button Optical drive bay Hot-plug HDD activity...
  • Page 22 Front panel LED indicator status LED indicator LED color Power Green indicator Green HDD activity Green indicator System Status/ Green Fault indicator Green Amber Amber LAN activity Green indicators Green (LAN1, LAN2) System ID indicator Blue LED state Status S0: Power ON Blink (1 Hz at S1: Sleep 50% duty cycle)
  • Page 23: Rear Panel

    Rear panel Icon Component Power supply module cord socket PS/2 mouse port Serial port Gigabit LAN ports (10/100/1000 Mbps) Low-profile PCI Express 2.0 x8 expansion slots System ID switch Server management port (RJ-45) (10/100 Mbps) USB 2.0 ports Monitor port PS/2 keyboard port...
  • Page 24: Lan Port Led Indicators

    Rear panel LED indicator status LED indicator LED color System ID indicator Blue LAN port LED indicators LED indicator LED color RJ-45 LED (Left) Green Amber RJ-45 LED (Right) Yellow Yellow LED state Status Normal System ID button pressed LED state Status No connection or 10 Mbps 100 Mbps...
  • Page 25: Internal Components

    Internal components Component Hard disk drives System fan modules Memory modules Air duct PCI riser board bracket assembly Mainboard Power supply module...
  • Page 26: Mainboard

    Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below. Code COM1 GLAN1 Description PS/2 mouse port (top) PS/2 keyboard port (bottom) Serial port (top) VGA port (bottom) LAN1 port (top) USB ports (bottom) 1 System tour...
  • Page 27 Code GLAN2 BMC_LAN ATX CPU PWR_DET DIMM 2A, DIMM 2B, DIMM 2C, DIMM 1A, DIMM 1B, DIMM 1C IPMB NMI_BTN BPB_SMBUS SATA0-3 SATA4 SATA5 CASE_OPEN SB_PANEL Description LAN2 port (top) USB ports (bottom) Server management port System ID button 8-pin ATX power connector 24-pin ATX power connector Power supply PSMI connector DDR3 DIMM slots...
  • Page 28: Mainboard Jumper Settings

    Code CLR_CMOS1 USB1 USB2 COM2 PCI3 Mainboard jumper settings Code Jumper BIOS data BIOS_WP write protect Description Clear CMOS jumper Front USB1 cable connector Internal USB connector Connects to serial port PCI-E x16 slot BMC controller Default Setting 1-2 Close: Normal (default setting) 2-3 Close: BIOS write protect 1 System tour...
  • Page 29: Backplane Board And Jumper Settings

    Code Jumper PASSWORD Supervisor Password BIOS_RVCR BIOS recovery Clear CMOS CLR_CMOS1 Note: Jumpers not indicated are for test purposes only. Backplane board and jumper settings Code CD-ROM_PW1 SGPIO_JP1 SATA0-3 Default Setting 1-2 Close: Set Supervisor Password (default setting) 2-3 Close: Clear Supervisor Password 1-2 Close: Normal (default setting) 2-3 Close: Enable BIOS recovery 1-2 Close: Normal (default setting)
  • Page 30 Code 7~18 FAN_1A, FAN_1B, FAN_2A, FAN_2B, FAN_3A, FAN_3B, FAN_4A, FAN_4B, FAN_5A, FAN_5B, FAN_6A, FAN_6B 19~22 SATA/SAS_3, SATA/SAS_2, SATA/SAS_1, SATA/SAS_0 Description Fan connectors SATA 0-3 connectors 1 System tour...
  • Page 31: System Setup

    2 System setup...
  • Page 32: Setting Up The System

    Ensure you have the following items: • Acer AR320 system • Acer AR320 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing materials for future use. 2 System setup...
  • Page 33: Connecting Peripherals

    Connecting peripherals Caution! The server operates on 100 to 240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections Rear connections Note: Consult the operating system manual for information on...
  • Page 34: Turning On The System

    Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: After plugging in the power cord, press the power button. The system starts up and displays a welcome message on the monitor.
  • Page 35: Power-On Problems

    Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power source to the power supply module AC input connector on the rear panel.
  • Page 36: Configuring The System Os

    Configuring the system OS Acer Smart Setup assists you to conveniently install your choice of operating system. Note: To purchase the Acer Smart Setup software, contact your local Acer representative. To start using Smart Setup, follow the steps below. Locate the Smart Setup disc included in the system package.
  • Page 37: Turning Off The System

    Turning off the system There are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system running the Windows operating system. For further operating system shutdown procedures, refer to the related user documentation. To turn off the system via software: Press <Ctrl>...
  • Page 38 2 System setup...
  • Page 39: System Upgrades

    3 System upgrades...
  • Page 40: Installation Precautions

    Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage the processor, disk drives, expansion boards, mainboard, memory modules and other server components.
  • Page 41: Post-Installation Instructions

    Place the system unit on a flat, stable surface. Open the system according to the instructions on page 29. Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. See to it that all components are installed according to the described step-by-step instructions.
  • Page 42: Configuring The Storage Devices

    Configuring the storage devices The system supports up to four 3.5-inch hot-plug SATA/SAS hard disk drives. An optional optical drive can also be added to the server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives.
  • Page 43: Determining The Drive Status

    Determining the drive status Each HDD carrier features two status LED indicators (see page 3) to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators. Description Onboard SATA or RAID card without SGPIO support HDD present...
  • Page 44: Installing An Additional Hard Disk Drive With Carrier

    Remove the hard disk drive with carrier. (1) Unlock the HDD carrier latch. (2) Slide the HDD carrier latch to release the lever. (3) Pull the lever and slide the carrier from the server. Observe the post-installation instructions described on page 23. Installing an additional hard disk drive with carrier If you intend to install an additional HDD, you first need to remove the...
  • Page 45 Pull the HDD cover straight out of the drive bay. Install the hard disk drive with carrier. (1) Use the lever to push the HDD carrier in the empty bay until it locks into place. (2) Close the HDD carrier lever. (3) Lock the HDD carrier.
  • Page 46 If you have no plans of installing a new HDD to the server, you must reinstall the blank HDD carrier or HDD cover to maintain proper airflow. Observe the post-installation instructions described on page 23. 3 System upgrades...
  • Page 47: Opening The Server

    Opening the server Caution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre- installation instructions” on page 22. You need to open the server before you can install additional components or access the system’s internal components.
  • Page 48: Removing And Installing An Optical Drive

    Install the top cover. (1) Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis. (2) Slide the top cover toward the front of the chassis until it is fully closed.
  • Page 49: Removing And Installing The Air Duct

    Position the ODD bracket (3) and tighten the screw (4) to secure the bracket in place. Connect the power and data cable (5) to the new optical drive. Removing and installing the air duct Caution! Always operate your server with the air duct installed to ensure reliable and continued operation.
  • Page 50: Installing The Air Duct

    Installing the air duct Observe the ESD precautions described on page 22. Perform the pre-installation instructions described on page 22. Remove the top cover. See page 29. Place the air duct on the chassis so that the tabs on the air duct align with the slots on the chassis.
  • Page 51: Replacing A System Fan

    Replacing a system fan The system has five high-performance PWM fans to provide the cooling for the system. Fan speed may be controlled by a setting in BIOS (see Chapter 4). To replace a fan module: Perform the pre-installation instructions described on page 22. Warning! The system fans become very hot when the system is on.
  • Page 52: Replacing The Processor And Heatsink

    (2) Insert the new fan into the chassis and make sure it is properly seated. (3) Connect the fan cable. Observe the post-installation instructions described on page 23. Replacing the processor and heatsink Notes: • Always connect the power cord last and always remove it before adding, removing or changing any hardware components.
  • Page 53: Removing The Heatsink

    Removing the heatsink Warning! We do not recommend that the processor or the heatsink assembly be removed. However, if you do need to uninstall the heatsink assembly, please follow the instructions below to prevent damage to the processor or the CPU socket. Observe the ESD precautions described on page 22.
  • Page 54: Installing A Heatsink

    Installing a heatsink Caution! The heat sink has a thermal interface material (TIM) on the underside. Use caution so that you do not damage the TIM. If a protective film is installed on the TIM, remove it. Observe the ESD precautions described on page 22. Perform the pre-installation instructions described on page 22.
  • Page 55: Upgrading The Processor

    Upgrading the processor Processor configuration guidelines The server supports a single LGA 1156 processor socket supporting Intel Xeon 3400 series or Pentium and i3 series processors. The supplied processor may be upgraded. Observe the following guidelines when replacing or installing a processor.
  • Page 56 3 System upgrades (2) Rotate the load lever to the fully open position until the retention plate is completely lifted. (3) Grasp the processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static bag.
  • Page 57 Remove the new processor from its protective packaging. Install the new processor. (1) Hold the processor by its edges then insert it in the socket. Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins.
  • Page 58 (4) Engage the load lever back in place and secure the load lever under the load lever retention tab. Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the heat sink and the processor socket retention plate. (2) Apply a thin layer of an approved thermal interface material before installing the heat sink.
  • Page 59: Upgrading The System Memory

    Upgrading the system memory System memory interface The system has a total of six DIMM slots in two memory channels (1 and 2 ). In each channel, the slot farthest from the CPU is slot A (DIMM1A and 2A in blue ) while the nearest one is slot C (DIMM1C, 2C in black).
  • Page 60 • If mixing different DIMMs in one channel, the DIMM with higher rank and density should be populated from slot A. Memory population for independent mode Channel 1 DIMM slots Configuration Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3.
  • Page 61 Memory identification Generally, there are some memory information printed on the label of the DIMM module. Different vendors may have different formats but the convention is usually like this: Bit organization Item Description Density 1 GB, 2 GB, 4 GB, 8 GB. This platform supports DIMM organized by 1 Gb or 2 Gb DRAM chips.
  • Page 62: Installing A Memory Module

    Installing a memory module: Warning! Memory of the identical size, speed, and organization must be installed in the same colored DIMM slots. Perform the pre-installation instructions described on page 22. Install the memory module. (1) Align the DIMM so that the notch on the slot fits the keyed edge of the module, then press the module at both ends to seat it fully in the slot.
  • Page 63: Removing A Memory Module

    Removing a memory module: Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. Perform the pre-installation instructions described on page 22. Remove the memory module. (1) Press the holding clips on both sides of the DIMM slot outward to release the DIMM.
  • Page 64: Installing An Expansion Card

    Installing an expansion card Your server has a preinstalled riser card designed specifically for use in the 1U rackmount chassis. You can install low-profile PCI Express cards on the left and right slots. Installing a PCI Express card on the left slot Perform the pre-installation instructions described on page 22.
  • Page 65 Pull out the left PCI slot shield and store it for reassembly later. Install the SAS card into the left slot and secure the card with the screw.
  • Page 66 Insert the PCI slot bracket and secure with the screw. Connect the appropriate cables to the card and make sure the cables are routed correctly as follows. For LSI 8204ELP SAS card: (1) Connect the SAS cable to the SAS connector on the card. 3 System upgrades...
  • Page 67: Installing A Pci Express Card On The Right Slot

    For LSI 8708EM2 SAS card: (1) Install the iBBU (1) into the iBBU holder. (2) Connect the iBBU cable (2) to the iBBU connecor on the card. (3) Connect the SAS cable (3) to the SAS connector on the card. Installing a PCI Express card on the right slot Perform the pre-installation instructions described on page 22.
  • Page 68 Lift to remove the PCI slot bracket. Remove the screw that secures the PCI slot shield. Store the screw for reassembly later. Pull out the right slot shield and store it for reassembly later. 3 System upgrades...
  • Page 69 Insert the PCI Express card into the right slot and secure the card with the screw. Insert the PCI slot bracket and secure with the screw. Connect the appropriate cables to the card and make sure the cables are routed correctly as follows.
  • Page 70 For LSI 8204ELP SAS card: (1) Connect the SAS cable to the SAS connector on the card. Note: The right slot does not support the installation of the LSI 8708EM2 SAS card. 3 System upgrades...
  • Page 71: System Bios

    4 System BIOS...
  • Page 72: Bios Overview

    BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. •...
  • Page 73: Entering Bios Setup

    Entering BIOS Setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press <F2>. If you fail to press <F2> before POST is completed, you will need to restart the server.
  • Page 74: Bios Setup Navigation Keys

    BIOS setup navigation keys Use the following keys to move around the Setup Utility: • Left and Right arrow keys – Move between selections on the menu bar. • Up and Down arrow keys – Move the cursor to the field you want. •...
  • Page 75: Main Menu

    Main menu Parameter Description System BIOS Version number of the BIOS Setup Utility. Version Date when the BIOS Setup Utility was created. Build Date Processor Technical specifications for the installed processor. CPU Type Core Frequency Count Memory Total size of extended memory detected during POST. Size Quiet Boot Allows the bootup screen options to be...
  • Page 76 Parameter Description Post Error Pause Select whether or not to pause POST when a boot-up error is detected. System Date Sets the date following the weekday-month-day-year format. System Time Sets the system time following the hour-minute-second format. 4 System BIOS Option All, But Keyboard...
  • Page 77: Advanced Menu

    Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press <Enter> to access the related submenu screen.
  • Page 78: Processor Configuration

    Processor Configuration Parameter Hyper Threading Technology Description Select whether to enable the Intel HyperThreading (HT) Technology function. HT enables to host operating system to view a single physical processor to appear as two logical processors. This can boost performance in OS and applications that are HT-compliant.
  • Page 79 Parameter Enhanced Intel SpeedStep Technology Processor C1E State Support Thermal Monitor Protection TM1/TM2 Active Processor Cores ® Intel Virtualization Technology Execute Disable Bit Description Conventional Intel SpeedStep Technology switches both voltage and frequency in tandem between high and low levels in response to processor load.
  • Page 80 Parameter Intel Turbo Mode Technology Hardware Prefetcher Adjacent Cache Line Prefetch CPU Thermal Trip BMC Action for CPU Thermal Trip Trusted Execution Technology Lock DPR memory region Enter TXT DPR Size Description When this feature is enabled, the processor can dynamically overclock one or two of its four processing cores to improve performance with applications that are not...
  • Page 81 Parameter Processor Information Maximum Frequency L2/L3 Cache Size CPUID Register Description Technical specifications for the installed processor. Options...
  • Page 82: Memory Configuration

    Memory Configuration Parameter Description Total Memory Total size of system memory detected during POST. Effective Memory Total size of effective memory detected during POST. Memory Frequency Total memory frequency detected during POST DIMM Information The size of memory installed on each of the DDR3 DIMM slots.
  • Page 83: Ata Controller Configuration

    ATA Controller Configuration Parameter Description Serial ATA Enables or disables the Serial ATA. Options Enabled Disabled...
  • Page 84 Parameter Description SATA Mode When set to IDE, the SATA controller Selection disables its RAID and AHCI functions and runs in the IDE emulation mode. You will not have access to the RAID setup utility. When set to AHCI, the SATA controller enables its AHCI functionality.
  • Page 85 Parameter Description Transfer Mode Selects the method for moving data to/from the drive. Ultra DMA Selects the Ultra DMA mode for Mode moving data to/from the drive. Options Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 2 Disabled...
  • Page 86: Serial Port Configuration

    Serial Port Configuration Parameter Description Serial Port A/B When set to Enabled, the system allows you to configure the serial port settings. When set to Auto, the system allows the server BIOS or OS to select a configuration. When set to Disabled, the system will not display any configuration for the serial port.
  • Page 87: Pci Configuration

    PCI Configuration Parameter Description PCI-E_1/2 When enabled, this setting will Option ROM initialize the device expansion ROM for the related PCI slot. Onboard LAN Enables or disables the load of iSCSI Boot ROM embedded Internet SCSI option ROM for the onboard LAN controller. Onboard Enables or disables the onboard LAN NIC1/NIC2...
  • Page 88: Advanced Chipset Configuration

    Advanced Chipset Configuration Parameter Description Intel VT for Intel VT-d improves security and Directed IO reliability of the systems and also improves performance of I/O devices in virtualized environment. Enables or disables Directed IO supporting Intel Virtualization Technology. 4 System BIOS Options Enabled Disabled...
  • Page 89 Parameter Description Memory ECC Identifies the memory ECC error log. Error Log ECC Threadholds Identifies the ECC threadholds. Use “+” and “-“ keys to adjust the desire value. UnCorrectable When set to Enabled, the system will pass to OS skip the error and boot up automatically.
  • Page 90: System Acoustic & Performance Configuration

    System Acoustic & Performance Configuration Parameter Description Open-loop Thermal Enables or disables Open-loop Throttle Thermal Throttle. Temperature User-defined items. Use the number keys to input Chassis inlet the desired value. Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs 4 System BIOS Options...
  • Page 91 Parameter Description Close-loop Thermal Enables or disables Close-loop Throttle Thermal Throttle. Temperature User-defined items. Use the number keys to input hysteresis the desired value. Temperature guardband Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs FAN Speed Control Enables or disables fan speed control.
  • Page 92: Power Menu

    Power menu Parameter Description Deep Power Off Enables or disables the Deep Power Off Mode Mode. Power On by RTC Sets the system to wake up from an Alarm RTC alarm. Power On by PCI Sets the system to wake up when a PCI &...
  • Page 93 Parameter Description After Power Defines the power state to resume to Failure after the system shuts down due to interruption in AC power. When set to Last State, the system will return to the active power state prior to the shutdown. When set to Stay Off, the system remains off after power shutdown.
  • Page 94: Security Menu

    Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are three types of passwords that you can set: • Supervisor password Entering this password will allow the user to access and change all settings in the Setup Utility.
  • Page 95 Parameter Description Set Supervisor Press <Enter> to configure the supervisor password. Password Set User Press <Enter> to configure the user password. Password Password On Select Enabled to activate security check Boot during POST. Power Button Lockout Clear Case Open Press <Enter> to clear the case open Status status.
  • Page 96: Setting A System Password

    Setting a system password Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press <Enter>. A password box will appear. Type a password then press <Enter>. The password may consist of up to eight alphanumeric characters (A-Z, a-z, 0-9).
  • Page 97: Server Management Menu

    Server Management menu Parameter Description System Information Displays basic system ID information, as well as BIOS firmware versions. Press <Enter> to access the related submenu. Console Redirection Displays console redirection-related settings. Press <Enter> to access the related submenu. Event Log Displays basic system event log information.
  • Page 98: System Information

    System Information The System Information submenu is a simple display page for basic system ID information, as well as BIOS firmware versions. Items on this window are non-configurable. Parameter Description BMC IP Address Configures the BMC IP address source. Source 4 System BIOS Options Static...
  • Page 99: Console Redirection

    Parameter Description IP Address Determines the IP address. IP Subnet Mask Determines the IP subnet mask. Default Gateway Determines the default gateway address. Console Redirection Parameter Description BIOS Selects whether to enable console Redirection redirection. Port Console redirection enables users to manage the system from a remote location.
  • Page 100: Event Log Configuration

    Parameter Description Terminal Selects a terminal type to be used for Type console redirection. Continue Selects whether to enable console C.R. After redirection after POST. POST Event Log Configuration Parameter Description Assert NMI on Enables the SERR signal to be reported as SERR a critical event via NMI.
  • Page 101 Parameter Description Log POST System Logs in to the System Event log when the Event system boots. Options Enabled Disabled...
  • Page 102: Boot Menu

    Boot menu The Boot menu allows you to set the drive priority during system boot- up. BIOS setup will display an error message if the drive specified is not bootable. By default, the server searches for boot devices in the following order: Hard disk drive Optical disk drive Removable device...
  • Page 103: Exit Menu

    Exit menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press <Enter>. Parameter Description Exit Saving Saves changes made and close the BIOS setup. Changes Exit Discarding Discards changes made and close the BIOS setup. Changes Load Setup Loads the default settings for all BIOS setup...
  • Page 104 4 System BIOS...
  • Page 105: System Troubleshooting

    5 System troubleshooting...
  • Page 106: Resetting The System

    Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. To do this Soft boot reset to clear the system memory and reload the operating system. Cold boot reset. Turn the system power off and then on.
  • Page 107: Bios Error Beep Codes

    BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen.
  • Page 108: Initial Troubleshooting Checklist

    Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering. • AC power available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord properly plugged into the power supply module socket? and connected to a NEMA 5-15R outlet for 100- 120 V or a NEMA 6-15R outlet for 200-240 V? •...
  • Page 109: Hardware Diagnostic Testing

    Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/ or the peripheral device.
  • Page 110: Verifying The Condition Of The Storage Devices

    5 System troubleshooting Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, and any other device you may have installed.
  • Page 111: Specific Problems And Corrective Actions

    Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. •...
  • Page 112 ODD (optical disk drive) activity indicator does not light. Do the following: • Make sure the ODD drive is properly connected to your system. • Check that drive is properly configured. ODD tray cannot be ejected. Insert the tip of a paperclip into the small hole on the ODD drive. Slowly pull the tray out from the drive until the tray is fully extended then remove the disc.
  • Page 113 Newly installed memory modules are not detected. Do the following: • Make sure the memory modules specifications comply with the system requirements. • Make sure the memory modules have been populated according to the system guidelines. • Make sure the memory modules are properly installed on their mainboard slots.
  • Page 114 System does not recognize all of the processors installed. Do the following: • Make sure the processor specifications comply with the system requirements. • Make sure the processor has been populated according to the system guidelines. • Make sure the processor is properly installed on their mainboard slots.
  • Page 115 If you are using an add-in video controller card, do the following: Verify that the display monitor works using the onboard video controller. Verify that the add-in video controller card is fully seated in its slot. Reboot the system for the changes to take effect. If there are still no characters on the screen after you reboot the system, reboot it again.
  • Page 116 5 System troubleshooting...
  • Page 117: Appendix A Server Management Tools

    Appendix A Server management tools...
  • Page 118: Server Management Overview

    BIOS and firmware, set up BMC, and configure RAID for the system hard drives. For detailed instructions on this utility, please refer to the Acer Smart Setup Help file. Note: BIOS and firmware updates are only available on selected operating systems.
  • Page 119: Raid Configuration Utilities

    RAID configuration utilities MEGARAID SAS 8204ELP configuration This section briefly shows how to create a RAID volume with MegaRAID SAS 8204ELP. Entering MegaRAID SAS RAID Configuration Utility To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8204ELP, press <Ctrl> + <M> when you see RAID BIOS during POST. Loading factory default settings Select Objects from Management menu.
  • Page 120 Press <Enter> to end the array configuration. Select YES to save the configuration and press any key to return to the Configuration menu. 10 Press <Esc> to return to the Management Menu. Initialing a RAID volume Select Initialize from the Management menu. All logical drives should be listed under Logical Drives.
  • Page 121: Onboard Sata Raid Creation

    Onboard SATA RAID creation This section explains briefly how to create a RAID volume with the onboard SATA RAID. Enabling the onboard SATA RAID controller To configure onboard SATA RAID, you have to enable the onboard SATA RAID in BIOS first. During POST, press <F2>...
  • Page 122 Appendix A Server management tools Assigning a hot spare drive The onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare drive. To assign a hot spare drive, use the onboard SATA RAID utility installed in the operating system.
  • Page 123 ack mount Appendix B R configuration...
  • Page 124: Appendix B Rack Mount Configuration

    Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.
  • Page 125 • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.
  • Page 126: System Rack Installation

    Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
  • Page 127: Vertical Mounting Hole Pattern

    Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 1U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U.
  • Page 128: Installing The System Into The Rack

    Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack Confirm that the left and right inner rails have been correctly identified.
  • Page 129 (3) Make certain the proper mounting holes on the rack post are selected. (4) Align two washers on each side to the holes on the rack mount and the front mounting rails. Use two metal screws to secure the front mounting rails (1) to the rack. (5) Align two washers on each side to the holes on the rack mount and the back mounting rails.
  • Page 130 Fully extend the mounting rails (1) on the rack. Install the server into the rack. Insert the inner rails (2) into the mounting rails, then push the server into the rack until you hear a click sound. Appendix B Rack mount configuration...
  • Page 131 For security purposes, tighthen the left and right thumbscrews to secure the server to the rack as illustrated below. Appendix B Rack mount configuration...
  • Page 132: Appendix C Acer Smart Console

    Appendix C Acer Smart Console...
  • Page 133: Using Acer Smart Console

    Using Acer Smart Console The Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers: •...
  • Page 134: Software Installation

    Software Installation Prerequisites on remote management PC Before installing Java tool and UPnP tool, make sure your system have the following configuration requirements: • Supported environments - Microsoft Windows Vista, XP, Windows 2000, 2003, 2008 Server. • JAVA Recommended Version 6 Update 12 (file size: ~ 7 MB) Installing the Java Tool Follow the instructions below to install Java in a Windows operating system.
  • Page 135: Installing The Upnp Tool

    Installing the UPnP tool Follow the instructions below to get Intel Device Spy for UPnP Technologies tool: Download Device Spy for UPnP Technologies from the Intel website: Search for the following phrase: Intel® Tools for UPnP Technologies The download page changes from time to time, so doing a search will give you the best results.
  • Page 136: Installing The Upnp Tool

    UPnP tool" on page 118 for more information. Run the Intel Device Spy for UPnP Technologies program. The name Acer Smart Console devices display on the left pane, under the UPnP Devices tree. Select Acer Smart Console device to view its properties on the right pane.
  • Page 137 Username: root • Password: superuser Click Login to log on to your Acer Smart Console. Note: The default user name is root and the default password is superuser. Both user name and password are case sensitive and should be entered in lower case each time.
  • Page 138: Configuring The Bmc Nic Settings

    Configuring the BMC NIC settings You can configure the BMC NIC settings using DHCP or static IP addressing. Configuring the BMC NIC settings using DHCP Enter the BIOS setup (see "Entering BIOS Setup" on page 55). Select Server Management menu. Select System Information then press <Enter>.
  • Page 139 Select Static. Enter the static IP address in the IP Address field. Enter the IP subnet mask and default gateway settings in their respective fields. Press <F10>. Select Yes to save the modified password and close the Setup Utility.
  • Page 140: Accessing Acer Smart Console

    You can use the Intel Device Spy for UPnP technologies tool or a web browser to access the Acer Smart Console. Accessing the Acer Smart Console using Intel Device Spy Run the Intel Device Spy for UPnP Technologies program. Click on the server name under the UPnP Devices tree.
  • Page 141 Accessing the Acer Smart Console using the Web browser Open your web browser and enter the system’s IP address. You will be prompted to enter a username and password. Enter the root user name and password in the login screen.
  • Page 142: Acer Smart Console User Interface

    Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information, and an online help.
  • Page 143: System Information

    Appendix C Acer Smart Console System Information The System Information menu includes options that allow you to view general system information and the system FRU (field replaceable unit). Selecting the System Information menu displays the system information and FRU readings options in the left pane.
  • Page 144 FRU Reading Provides information about major system components, including chassis, mainboard, and product information.
  • Page 145: Server Health

    Appendix C Acer Smart Console Server Health Displays data related to the server’s health, such as sensor readings and the event log. This menu include two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor status of the voltages of the power supply, the...
  • Page 146 Sensor Color Display Indicates the health condition of the system processor, fan, temperature, and voltage in a box displayed before each sensor category. • Green - Indicates the sensor is in good health. • Amber - Indicates the sensor is in warning status. •...
  • Page 147 Appendix C Acer Smart Console Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state. When the log matches a pre-defined alert, the system will send out the notification automatically if pre-configured.
  • Page 148: Configuration

    Configuration Allows you to designate email recipients for notification of system alerts, configure LDAP (Lightweight Directory Access Protocol) settings, configure the mouse mode settings, configure the network settings, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and, manage users, and initiate actions for a sensor alert.
  • Page 149 Alerts Allows you to designate up to 15 email recipients for notification of system alerts. When alerts occur, the system will send an email or a SNMP (Simple Network Management Protocol) trap containing the event detail to the designated recipients. The Alerts page allows you to do the following: •...
  • Page 150 Setting up alerts You can set up notifications to be sent via SNMP traps or via email. Setting up SNMP traps On the Alerts page, click Modify. Select Snmp Trap from the Alert Type drop-down menu. Specify the event severity, such as Critical or Warning. Enter the IP information.
  • Page 151 LDAP Allows you to download user account list and the authentication from the LDAP server and create Acer Smart Console user account from this list. Configuring the LDAP settings Click Enable LDAP Authentication on the LDAP Settings page. Enter the required information to access the LDAP server.
  • Page 152: Mouse Mode

    Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode Select a mouse mode from the Mouse Mode page. • Absolute - Select this setting when using a Microsoft Windows operating system.
  • Page 153 Network Allows you to configure and change the management network parameters. You can configure the network settings manually or using DHCP (Dynamic Host Configuration Protocol). Configuring the network settings On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually.
  • Page 154: Remote Session

    Remote Session Allows you to enable or disable encryption on KVM (Keyboard, Video Mouse) or Media data during a redirection session. Configuring the Remote Session settings On the Remote Session page, select whether to enable KVM or Media Encryption. Select a Virtual Media Attach Mode. Click Save.
  • Page 155 SMTP Allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings On the SMTP Setting page, select a LAN channel number. Enter the IP address of the SMTP server. Enter the username and password. Enter the email address for sending email notifications.
  • Page 156 Allows you to upload a SSL certificate. Uploading an SSL certificate On the SSL Upload page, click Browse to locate the SSL certificate on your system. Click Upload. Users Allows you to create, edit, delete, and view user accounts from the user list.
  • Page 157: User Privileges

    User Privileges The User List page includes a privilege setting for determining the maximum privilege a user can have to the system. Users can be configured to have certain access permissions, such as administrator privilege, operator privilege, no access. The BMC (Baseboard Management Controller) maintains a local database of remote access users and their privileges.
  • Page 158 Modifying a user account Click Modify User on the Users page. Enter the username. Enter the password. Re-enter the password. Select a privilege level from the Network Privileges drop-down menu. Click Modify.
  • Page 159: Event Action

    Event Action Allows you to initiate actions on a sensor alert. You can set system power off, power reset or power cycle when an event occurred. The table below lists the event actions. Action Description Global PEF Enables or disables the power off, power reset, power Configuration cycle action.
  • Page 160: Remote Control

    Remote Control The Remote Control menu allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control. KVM Remote Console Redirection Allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server.
  • Page 161: Server Power Control

    Appendix C Acer Smart Console For more information about the KVM Remote Console application, refer to "KVM Remote Console Utility" on page 147. Server Power Control Allows you to perform a remote power on, power off, power cycle, and reset of your server.
  • Page 162: Upgrading Firmware

    Maintenance Allows you to perform a upgrade the BMC firmware (including Acer Smart Console and FRU information) and update the SDR file. Upgrading firmware Click Firmware Update on the Maintenance page. Click Enter Update Mode. The Firmware Upload page appears.
  • Page 163: Maintenance

    Updating the SDR file On the Maintenance Options page, click SDR Update. On the SDR Update page, click Enter Update Mode. The SDR Upload page appears. Note: You will not be able to perform any tasks until the upgrade is completed and the device is rebooted. Click Browse to locate the firmware image file.
  • Page 164: Kvm Remote Console Utility

    KVM Remote Console Utility You can launch the KVM Remote Console utility from the Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, video and mouse.
  • Page 165: Menu Bar

    Menu bar The menu bar across the top of the KVM Remote Console screen contains the following menu options. • Video • Keyboard • Mouse • Options • Device • Help Video menu The Video menu includes the following command options: •...
  • Page 166: Keyboard Menu

    Keyboard menu The Keyboard menu includes the following command options: • Hold Right Ctrl Key - Select this option before typing keys you want to combine with the right <Ctrl> key. • Hold Right Alt Key - Select this option before typing keys you want to combine with the right <Alt>...
  • Page 167: Option Menu

    Option menu The Option menu includes the following command options: • Bandwidth - Select auto-detect or manually select a bandwidth. Options include: 256 Kbps, 512 Kbps, 1 Mbps, 10 Mbps, and 100 Mbps. • Keyboard/Mouse Encryption - Select to enable or disable keyboard/mouse encryption.
  • Page 168: Index

    Index Acer Smart Console accessing BMC NIC settings Configuration installing Maintenance Remote Control Server Health System Information system status alert indicator UPnP tool user interface Adaptec onboard SATA RAID controller enabling Adaptec onboard SATA RAID Config- uration Utility entering air duct...
  • Page 169 KVM Remote Console System ID LED indicator LAN port LED indicator status front panel mainboard memory installing removing memory configuration BIOS settings memory modules opening the system installing the top cover removing the top cover optical drive removing PCI configuration BIOS settings PCI Express PCI riser board bracket assembly...
  • Page 170 system upgrade ESD precautions installation precautions post-installation instructions 23 preinstallation instructions top cover installing removing troubleshooting confirming loading of the OS display problems DVD/CD problems DVD-ROM drive problems hardware diagnostics HDD indicator problem HDD problem initial checklist initial system installation prob- memory problem network problem power indicator problem...