Storage and operating conditions USING THE THERMOSTAT WARRANTY Thermostat interface Navigating the advanced menus Advanced menus Navigating the °STELPRO menu Setting the heating mode Activer le mode vestibule Connecting a thermostat to the controller thermostat • With the MAESTRO app...
Create your own ecosystem in your home and take full control of your comfort with the MAESTRO mobile app. MADE AND DESIGNED FOR CANADA Established in Quebec for more than 35 years, Stelpro understands the specific needs our climate imposes on us and Canadians' concerns regarding safety and environmental protection.
COMPATIBILITY Your MAESTRO thermostat can control electric baseboards, convectors and fan-forced heaters. IMPORTANT: This thermostat is not compatible with: • Systems with inductive loads • Central heating systems • Systems with resistive loads that are: o inferior to 150 W at 120 VAC / 260 W at 208 VAC / 300 W at 240 VAC o superior to 2000 W at 120 VAC / 3400 W at 208 VAC / 4000 W at 240 VAC page 27 for detailed technical specifications of the MAESTRO thermostat.
NOTE: °STELPRO reserves the right to modify its product without notice to improve operability. Therefore, the instructions in this user guide many not entirely match all the functions of your thermostat. To obtain the most recent documentation, visit the °STELPRO website.
WHERE TO INSTALL YOUR MAESTRO CONTROLLER THERMOSTAT? • A bit of planning will optimize Maestro’s mesh network and ensure that devices communicate well. The controller thermostat • allows you to control the other MAESTRO thermostats in your home. Plan to install the controller in a central location. Doing so will facilitate communication with the various rooms.
Before you start, take a few minutes to carefully read this guide and watch the step-by-step video on installing the MAESTRO thermostat. It will ensure safe and easy installation. The installation video is at the bottom of this page: www.stelpro.com/en-CA/maestro - 7 - - 7 -...
INSTALLING THE MAESTRO THERMOSTAT IMPORTANT INSTALLATION OF THE THERMOSTAT MUST BE DONE BY A QUALIFIED ELECTRICIAN. CUT OFF POWER SUPPLY To avoid any risk of electric shock, cut off the power supply on the lead wires from the electrical panel. Make sure the power is off by checking, for example, that the heating system remains off even if the setpoint temperature is higher than the ambient temperature (mechanical thermostat).
If an existing thermostat is being replaced, remove it and disconnect its wires from the heating system and power supply. NOTE : These instructions apply to a thermostat with a °STELPRO mounting plate. Loosen the screw at the base of the thermostat, without completely removing it, to separate the thermostat from the mounting plate.
SECURE THE MAESTRO THERMOSTAT MOUNTING PLATE Secure the MAESTRO thermostat mounting plate to the electrical box using the screws supplied. Loosen the screw at the base of the MAESTRO thermostat, without completely removing it, until the thermostat and the mounting plate are no longer holding together. Slide the mounting plate downward and then pull on it to separate it from the thermostat.
CONNECT THE WIRES Using the caps supplied (3), connect the wires of the MAESTRO thermostat to those of the heating system and power supply according to the corresponding connection diagram. Tighten the caps onto the wires to ensure the connection is secure. Then place all the wires inside the electrical box. NOTE : If the electrical wires are aluminum, use NOTE : Since thermostat wires have a polarity, the CO/ALR connectors instead (not supplied).
SECURE THE THERMOSTAT ON THE MOUNTING PLATE Align and secure the thermostat on the mounting plate. Ensure the air vents in the thermostat are clean and clear of any obstruction. Align the slot on the top of the thermostat with the slot on the mounting plate. Then secure the thermostat to the mounting plate making sure that the wires do not get pinched between the unit and the mounting plate.
TURN POWER BACK ON Restore power to the heating system and thermostat. Then ensure the thermostat turns on. If the thermostat does not turn on, touch any one of its buttons. The thermostat should turn on. If it doesn’t, read the Thermostat troubleshooting section on page As soon as it is installed, the thermostat will prompt you to set the Temperature format and the Heating mode.
SET-UP BASIC OPTIONS ON FIRST START 3 settings to be set: Temperature format > (°Celsius / °Fahrenheit) Heating mode > (Baseboard / Fan-forced heater) Lobby mode > (Standard room / Lobby) NOTE: Lobby mode only available if the heating mode is Fan-forced heater TEMPERATURE FORMAT HEATING MODE LOBBY MODE...
USING THE THERMOSTAT As soon as your thermostat is installed, set the heating mode. if you want to connect your thermostat to a MAESTRO control- thermostat, you must also set up the Zigbee connection. Install all your thermostats before connecting them to the •...
NAVIGATING THE ADVANCED MENUS To access the advanced menus and their options: Touch the button for three seconds to access the advanced menus. The first menu you’ll access is the Zigbee connec- tion menu. Touch the button again to access the next menu. The current value will flash, indicating that it can be modified. Use the buttons to select another option for the displayed menu.
To access the °STELPRO menu touch the button on the home screen for ten seconds. NOTE: After three seconds, the advanced menus will display (menu 1). Continue touching the button until the °STELPRO menu appears. The °STELPRO menu’s sub-menus provide information about the thermostat.
MAESTRO app, your controller ther- • • mostat must be linked to a Wi-Fi network (see www.stelpro.com/en-CA/support-maestro). You may need a Zigbee repea- ter to get around obstacles or to strengthen the Zigbee signal. HOME SETTINGS In the MAESTRO app, access...
Without the MAESTRO app The thermostat can be connected to the controller thermostat even if the controller thermostat is not linked to a Wi-Fi • • network. SETTINGS > ZIGBEE SETUP > ADD A NEW THERMOSTAT ADD A On the controller thermostat, access .
CONNECTING THE THERMOSTAT TO ANOTHER ZIGBEE NETWORK If you do not have a MAESTRO controller thermostat, but your home already has a Zigbee network, you can connect the • thermostat to this network. However, you won’t be able to use the MAESTRO app or benefit from all the MAESTRO system advantages.
DISPLAYING AMBIENT RELATIVE HUMIDITY OR OUTDOOR TEMPERATURE In addition to room temperature, the home screen displays the percentage of ambient relative humidity by default. On the home screen, touch the button to switch the ambient humidity display to outdoor temperature. NOTE : NOTE: Outdoor temperature display is possible only if your thermostat is connected to a MAESTRO controller •...
LOCKING OR UNLOCKING THE KEYPAD You can lock the thermostat keypad to prevent the set temperature from being changed by mistake. By default, the thermos- tat keypad is unlocked. Access menu 50. Use the buttons to unlock (OFF) or lock (ON) the keypad. Touch the button to confirm your selection.
• and the MAESTRO app. By using the complete MAESTRO system, you’ll benefit from maximum comfort, flexibility and energy savings. For more information on the MAESTRO system, visit www.stelpro.com/en-CA/maestro. CONTROL YOUR COMFORT FROM WHEREVER YOU ARE GROUP ROOMS GEOFENCING:...
The following table lists the most common problems and alerts that you may encounter with your thermostat. If your problem does not appear in this table or if the suggested solutions do not solve the problem, visit the support section on our website (www.stelpro.com/en-CA/support-maestro) or contact our customer service team at: 1-866-628-5776 450-441-6988 s.technique@stelpro.com...
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Make sure the wires of the thermostat are properly connected and that the caps are tightened (see instruc- tions in "Installing the MAESTRO thermostat" on page The thermostat does not light up after being installed. Make sure the circuit breaker associated with the heating system in the electrical box is OFF. If the heating system has a switch, make sure it is ON.
TECHNICAL SPECIFICATIONS ELECTRICAL DATA Supply voltage 120 - 240 VCA, 60 Hz Resistive only 150 W to 120 VAC, 60 Hz Minimum load 260 W to 208 VAC, 60 Hz 300 W to 240 VAC, 60 Hz Resistive only 2000 W to 120 VAC, 60 Hz Maximum load 3400 W to 208 VAC, 60 Hz 4000 W to 240 VAC, 60 Hz...
The warranty is limited to the factory repair or the replacement of the unit, and does not cover the cost of disconnection, transport and installation. Email: contact@stelpro.com Website : www.stelpro.com...
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