ZyXEL Communications VMG9827-B50A User Manual
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ZyXEL Communications VMG9827-B50A User Manual

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User's Guide
VMG4927-B50A /
VMG9827-B50A/
VMG3927-B50B
Default Login Details
LAN IP Address
Login
Password
Copyright © 2019 Zyxel Communications Corporation
http://192.168.1.1
admin
See the device label
Version 5.13 Edition 1, 06/2019

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Summary of Contents for ZyXEL Communications VMG9827-B50A

  • Page 1 User’s Guide VMG4927-B50A / VMG9827-B50A/ VMG3927-B50B Default Login Details Version 5.13 Edition 1, 06/2019 LAN IP Address http://192.168.1.1 Login admin Password See the device label Copyright © 2019 Zyxel Communications Corporation...
  • Page 2 Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the VMG and access the Web Configurator. • More Information Go to support.zyxel.com to find other information on the VMG VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 3: Document Conventions

    Syntax Conventions • The VMG4927-B50A / VMG9827-B50A / VMG3927-B50B may be referred to as the “VMG” in this guide. • Product labels, screen names, field labels and field choices are all in bold font.

  • Page 4: Table Of Contents

    Statistics ............................253 System ..............................256 User Account ............................257 Remote Management ........................260 SNMP ..............................263 Time Settings ............................265 Email Notification ..........................268 Log Setting ............................270 Firmware Upgrade ..........................273 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 5 Contents Overview Backup/Restore ..........................275 Diagnostic ............................278 Troubleshooting ..........................285 Appendices .............................292 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 6: Table Of Contents

    2.2 Web Configurator Layout ......................34 2.2.1 Title Bar ........................... 34 2.2.2 Navigation Panel ........................35 Chapter 3 Quick Start ............................39 3.1 Overview ............................39 3.2 Quick Start Setup ..........................39 Chapter 4 Tutorials ...............................42 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 7 6.3 Advanced Settings ......................... 84 6.4 Ethernet WAN ..........................87 6.5 Technical Reference ........................87 Chapter 7 Wireless ...............................93 7.1 Overview ............................93 7.1.1 What You Can Do in this Chapter ..................93 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 8 8.9.1 LANs, WANs and the VMG ....................130 8.9.2 DHCP Setup ......................... 130 8.9.3 DNS Server Addresses ......................130 8.9.4 LAN TCP/IP ........................... 131 Chapter 9 Routing ..............................133 9.1 Overview ............................133 9.2 Routing ............................133 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 9 11.5 DMZ .............................. 167 11.6 ALG ............................... 168 11.7 Address Mapping ........................169 11.7.1 Add/Edit Address Mapping Rule ..................170 11.8 Sessions ............................171 11.9 Technical Reference ........................171 11.9.1 NAT Definitions ........................172 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 10 16.1.1 What You Can Do in this Chapter ................... 190 16.1.2 What You Need to Know ....................191 16.2 Firewall ............................191 16.3 Protocol ............................192 16.3.1 Add/Edit a Service ......................193 16.4 Access Control ..........................194 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 11 21.2 Before You Begin ........................214 21.3 SIP Account ..........................214 21.3.1 SIP Account Add/Edit ....................... 215 21.4 SIP Service Provider ........................219 21.4.1 SIP Service Provider Add/Edit ..................220 21.5 Phone Device ..........................224 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 12 25.2 Routing Table ..........................249 Chapter 26 Multicast Status ..........................251 26.1 Overview ............................. 251 26.2 IGMP Status ..........................251 26.3 MLD Status ........................... 251 Chapter 27 xDSL Statistics ...........................253 27.1 xDSL Statistics ..........................253 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 13 33.2.1 Email Notification Edit ....................... 269 Chapter 34 Log Setting ............................270 34.1 Overview ............................. 270 34.2 Log Settings ..........................270 34.2.1 Example Email Log ......................271 Chapter 35 Firmware Upgrade ...........................273 35.1 Overview ............................. 273 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 14 Part III: Appendices ..................292 Appendix A Customer Support ..................... 293 Appendix B Wireless LANs....................... 299 Appendix C IPv6..........................309 Appendix D Services ........................317 Appendix E Legal Information ....................... 321 Index ..............................331 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 15: User's Guide

    User’s Guide...

  • Page 16: Vmg Introduction

    Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in the VMG. Refer to Section 6.2 on page 75 for the Network Setting > Broadband screen. Computers can connect to the VMG’s LAN ports (or wirelessly). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 17 To set up your network for DSL bonding: Example 1 Connect a two-line splitter to the VMG (DSL in the figure). Connect two DSL lines to the two-line splitter. Connect the two DSL lines to two separate telephone jacks (Wall). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 18 Example 2 Connect the DSL port on the VMG (DSL in the figure) to a telephone jack. The ISP will split the DSL connection at their end for DSL 1 and DSL 2 bonding. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 19 The ISP may provide “triple play” service to the VMG. This allows you to take advantage of “triple play” services such as Voice over IP telephony, and streaming video/audio media all at the same time, with no noticeable loss in bandwidth. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 20: Wireless Access

    Figure 6 Wireless Access Example 1.1.3 VoIP Features You can register up to two SIP (Session Initiation Protocol) accounts and use the VMG to make and receive VoIP telephone calls: Figure 7 VMG’s VoIP Features VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 21: Ways To Manage The Vmg

    VMG. You could simply restore your last configuration. 1.4 Hardware 1.4.1 Front Panels The LED indicators are located on the front panel. The following graphic displays the front panel of the VMG4927-B50A. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 22 Chapter 1 VMG Introduction Figure 8 LEDs on the VMG4927-B50A The following graphic displays the front panel of the VMG9827-B50A. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 23 Chapter 1 VMG Introduction Figure 9 LEDs on the VMG9827-B50A The following graphic displays the front panel of the VMG3927-B50B. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 24: Wps Button

    2.4G or 5G WiFi network. Note: Your VMG supports both 2.4G and 5G wireless networks, the connection to the 5G wireless network has priority. The WPS LED turns off when WiFi is off. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 25: Leds (Lights)

    Amber Blinking The VMG is setting up a WPS connection with a 2.4G or 5G WiFi client. The 2.4G or 5G WiFi network is not activated. Amber WPS is enabled. WPS is disabled. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 26 The VMG is setting up a WPS connection with a 2.4G or 5G WiFi client. The 2.4G or 5G WiFi network is not activated. Note: The USB LED is reserved for future development. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 27 Local Area Network (LAN). Ethernet Blinking The VMG is sending or receiving data to/from the LAN at 10/100/1000 Mbps. The VMG does not have an Ethernet connection with the LAN. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 28: Rear Panel

    1.4.4 Rear Panel The connection ports are located on the rear panel. The following graphics display the rear panels. Figure 11 VMG4927-B50A Rear Panel Figure 12 VMG9827-B50A Rear Panel Figure 13 VMG3927-B50B Rear Panel VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 29: Reset Button

    Table 5 Wall Mounting Information Distance between holes 88 mm Screws Screw anchors (optional) Distance from the ground (maximum) The following figure introduces the specifications of the screws and screws anchors for wall mounting. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 30 Make sure the screws are fastened well enough to hold the weight of the VMG with the connection cables. Align the holes on the back of the VMG with the screws on the wall. Hang the VMG on the screws. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 31 Chapter 1 VMG Introduction Figure 15 Wall Mounting Example VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 32: The Web Configurator

    Login. If you have changed the password, enter your password and click Login. Figure 16 Password Screen The following screen displays if you have not yet changed your password. Enter a new password, retype it to confirm and click Apply. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 33 WiFi settings. See Chapter 3 on page 39 for more information. After you finished or closed the Quick Start Wizard screen, the Status screen appears, where you can view the VMG’s interface and system information. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 34: Web Configurator Layout

    As illustrated above, the main screen is divided into these parts: • A - title bar • B - main window • C - navigation panel 2.2.1 Title Bar The title bar provides some icons in the upper right corner. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 35: Quick Start

    STB devices when they request IP addresses. Wake on LAN Use this screen to remotely turn on a device on the local network. TFTP Server Name Configure a TFTP server name which is sent to clients using DHCP option VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 36: Routing

    Use this screen to define time periods and days during which the VMG Control performs parental control on a specific user. Scheduler Rule Scheduler Rule Use this screen to configure the days and times when a configured restriction (such as parental control) is enforced. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 37: Log

    Use this screen to view the VMG’s xDSL traffic statistics. Maintenance System System Use this screen to set Device name and Domain name. User Account User Account Use this screen to change user password on the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 38 802.3ah Use this screen to configure link OAM port parameters. OAM Ping Use this screen to view information to help you identify problems with the DSL connection. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 39: Chapter 3 Quick Start

    Click Next. Figure 19 Quick Start - Welcome Enter your Internet connection information in this screen. The screen and fields to enter may vary depending on your current connection type. Click Next. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 40 Turn WiFi on or off. If you keep it on, record the security settings so you can configure your wireless clients to connect to the VMG. Click Save. Figure 21 Quick Start - Wireless Setting Your VMG saves your settings and attempts to connect to the Internet. Click Close to complete the setup. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 41 Chapter 3 Quick Start Figure 22 Quick Start - Result Summary VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 42: Chapter 4 Tutorials

    Click Network Setting > Broadband to open the following screen. Click Add New WAN Interface. In this example, the DSL connection has the following information. General Name MyDSLConnection Type ADSL Connection Mode Routing Encapsulation PPPoE IPv6/IPv4 Mode IPv4 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 43 Then select DNS as Static and enter the DNS server addresses provided to you, such as 192.168.5.2 (DNS server1)/192.168.5.1 (DNS server2). Leave the rest of the fields to the default settings. Click Apply to save your settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 44 Chapter 4 Tutorials You should see a summary of your new DSL connection setup in the Broadband screen as follows. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 45: Set Up A Secure Wifi Network

    Click Network Setting > Wireless > WiFi and click the Edit button. Note that you may see one or two network name(s) displayed on this screen depending on whether you have selected Keep 2.4G and 5G WiFi network name the same. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 46 The WiFi Edit screen displays. Select WPA2-PSK as the security type. Configure the screen using the provided parameters (see page 49). Click Save. Go to the Wireless > Advanced screen and select 802.11b/g/n Mixed in the 802.11 Mode field in the 2.4G Advanced Settings section. Click Apply. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 47: Use Wps

    2.4G or 5G wireless network and then click Apply. Note: When the MESH function is enabled (see Section 7.7 on page 103), the VMG automatically enables WPS and grays the field out on this Network Setting > Wireless > screen. Advanced VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 48 The following figure shows you an example of how to set up a wireless network and its security by pressing a button on both VMG and wireless client (the Android smartphone in this example). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 49: Connect To The Vmg's Wifi Network Manually (No Wps)

    Web Configurator through your LAN connection (see Section 2.2 on page 28). Go to the Network Setting > Wireless > WiFi > Edit screen to enable the 2.4G wireless network. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 50 VMG scan for and select an available channel automatically. Open the Status screen. Verify your wireless and wireless security settings under Device Information and check if the WLAN connection is up under Interface Status. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 51: Configure Your Laptop

    APs within range. Select SSID_Example and click Connect. The following screen displays if WPS is enabled on the VMG but you didn’t press the WPS button. Click Connect using as security key instead. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 52 Chapter 4 Tutorials Type the security key in the following screen. Click OK. Check the status of your wireless connection in the screen below. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 53: Set Up Multiple Wireless Groups

    PS4 games. The family will use the following parameters to set up the wireless network groups. FAMILY GUEST SSID Family Guest Security Type WPA2-PSK Wireless Password ForFamilyOnly guest123 123456789 Available Time 48 hours VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 54 Click Network Setting > Wireless > Guest WiFi to open the following screen. Click the Edit icon in the Guest WiFi section to configure the second wireless network group. Configure the screen using the provided parameters and click Save. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 55 Configure the screen using the provided parameters and click Save. Check the status of Guest and APP in the Guest WiFi screen. The screen also displays the remaining available time for using the Guest WiFi network at the upper right corner. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 56: Configure Static Route For Routing To Another Network

    You need to specify a static routing rule on the VMG to specify R as the router in charge of forwarding traffic to N2. In this case, the VMG routes traffic from A to R and then R routes the traffic to B. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 57 Click Add new Static Route in the Static Route screen. Configure the Static Route Setup screen using the following settings: Select the Active check box. Enter the Route Name as R. Set IP Type to IPv4. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 58: Configure Qos Queue And Class Setup

    Note: QoS is applied to traffic flowing out of the VMG. Traffic that does not match this class is assigned a priority queue based on the internal QoS mapping table on the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 59 Click Queue Setup > Add new Queue to create a new queue. In the screen that opens, check Active and enter or select the following values: • Name: Email • Interface: WAN • Priority: 1 (High) • Weight: 8 • Rate Limit: 5,000 (kbps) VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 60 Chapter 4 Tutorials Tutorial: Advanced > QoS > Queue Setup Click Classification Setup > Add new Classification to create a new class. Check Active and follow the settings as shown in the screen below. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 61 Select IP to identify the traffic source by its IP address or MAC address. IP Address Type the IP address of your computer - 192.168.1.23. Type the IP Subnet Mask if you know it. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 62: Access The Vmg Using Ddns

    • IP Address: Enter the WAN IP address that your VMG is currently using. You can find the IP address on the VMG’s Web Configurator Status page. Then you will need to configure the same account and host name on the VMG later. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 63: Configure Ddns On Your Vmg

    Josephine’s computer connects wirelessly to the Internet through the VMG. Thomas decides to use the Security > MAC Filter screen to grant wireless network access to his computer but not to Josephine’s computer. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 64 Thomas can also grant access to the computers of other members of his family and friends. However, Josephine and others not listed in this screen will no longer be able to access the Internet through the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 65: Part Ii: Technical Reference

    Technical Reference...

  • Page 66: Network Map And Status Screens

    You can use the Status screen to look at the current status of the VMG, system resources, and interfaces (LAN, WAN, and WLAN). 5.2 Network Map Use this screen to view the network connection status of the device and its clients. A warning message appears if there is a connection problem. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 67 If you prefer to view the status in a list, click List View in the Viewing mode selection box. You can configure how often you want the VMG to update this screen in Refresh interval. Figure 24 Network Map: List View Mode VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 68: Status

    WAN Information (These fields display when you have a WAN connection.) Encapsulation This field displays the current encapsulation method. IP Address This field displays the current IP address of the VMG in the WAN. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 69 100%, the VMG is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications (for example, using QoS; see Chapter 10 on page 140). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 70 This column displays the service provider name and SIP number for each SIP account. This field displays the account number and service domain of the SIP account. You can change these in the VoIP > SIP screens. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 71: Chapter 6 Broadband

    MODE ENCAPSULATION CONNECTION SETTINGS ADSL/VDSL over Routing PPPoE PPP information, IPv4/IPv6 IP address, routing feature, DNS server, VLAN, and MTU IPoE IPv4/IPv6 IP address, routing feature, DNS server, VLAN, and MTU Bridge VLAN VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 72: What You Need To Know

    IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 10 IP addresses. The VMG can use IPv4/IPv6 dual stack to connect to IPv4 and IPv6 networks, and supports IPv6 rapid deployment (6RD). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 73 Border Relay router (BR in the figure) to connect to the native IPv6 Internet. The local network can also use IPv4 services. The VMG uses it’s configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 74: Before You Begin

    The VMG uses it’s configured IPv6 WAN IP to route IPv6 traffic to the IPv6 Internet. Figure 28 Dual Stack Lite 6.1.3 Before You Begin You need to know your Internet access settings such as encapsulation and WAN IP address. Get this information from your ISP. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 75: Broadband

    This shows whether Multicast Listener Discovery (MLD) is activated or not for this connection. MLD is not available when the connection uses the bridging service. Modify Click the Edit icon to configure the WAN connection. Click the Delete icon to remove the WAN connection. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 76: Add/Edit Internet Connection

    Internet account. The following example screen displays when you select the ADSL/VDSL over PTM connection type, Routing mode, and PPPoE encapsulation. The screen varies when you select other interface type, encapsulation, and IPv4/IPv6 mode. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 77 Select whether it is an ADSL/VDSL over PTM, ADSL over ATM connection or Ethernet. Mode Select Routing if your ISP give you one IP address only and you want multiple computers to share an Internet account. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 78 This value specifies the time in minutes that elapses before the router automatically disconnects from the PPPoE server. This field is not available if you select Auto Connect in the PPP Connection Trigger field. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 79 Select Use Following Static DNS Address if you want the VMG to use the DNS server addresses you configure manually. Primary DNS Enter the first DNS server address assigned by the ISP. Server Secondary DNS Enter the second DNS server address assigned by the ISP. Server VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 80 Enter an IPv6 IP address that your ISP gave to you for this WAN interface. Prefix Length Enter the address prefix length to specify how many most significant bits in an IPv6 address compose the network address. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 81 Select Bridge as the encapsulation mode. The screen varies depending on the interface type you select. If you select ADSL/VDSL over PTM or Ethernet as the interface type, the following screen appears. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 82 Type the VLAN ID number (from 0 to 4094) for traffic through this connection. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. If you select ADSL over ATM as the interface type, the following screen appears. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 83 The valid range for the VPI is 0 to 255. Enter the VPI assigned to you. The valid range for the VCI is 32 to 65535 (0 to 31 is reserved for local management of ATM traffic). Enter the VCI assigned to you. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 84: Advanced Settings

    BANDWIDTH POWER (DBM) (MHZ) THROUGHPUT CARRIERS (KHZ) (MBIT/S) 8.832 2048 4.3125 17.5 8.832 2048 4.3125 20.5 1972 4.3125 11.5 8.832 2048 4.3125 14.5 2783 4.3125 14.5 2783 4.3125 14.5 17.664 4096 4.3125 14.5 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 85 PhyR DS can decrease the DS line rate. Enabling or disabling PhyR will require the CPE to retrain. For PhyR to function, the DSLAM must also support PhyR and have it enabled. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 86 30a, 35b, US0 The VMG must comply with at least one profile specified in G.993.2. but compliance with more than one profile is allowed. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 87: Ethernet Wan

    IP over Ethernet IP over Ethernet (IPoE) is an alternative to PPPoE. IP packets are being delivered across an Ethernet network, without using PPP encapsulation. They are routed between the Ethernet interface and the VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 88 In this case, by prior mutual agreement, each protocol is assigned to a specific virtual circuit; for example, VC1 carries IP, etc. VC-based multiplexing may be dominant in environments where dynamic creation of large numbers of ATM VCs is fast and economical. LLC-based Multiplexing VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 89 Constant Bit Rate (CBR) provides fixed bandwidth that is always available even if no data is being sent. CBR traffic is generally time-sensitive (doesn't tolerate delay). CBR is used for connections that continuously require a specific amount of bandwidth. A PCR is specified and if traffic exceeds this rate, VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 90 A tagged VLAN uses an explicit tag (VLAN ID) in the MAC header to identify the VLAN membership of a frame across bridges - they are not confined to the switch on which they were created. The VLANs can VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 91 If your ISP gives you DNS server addresses, manually enter them in the DNS server fields. If your ISP dynamically assigns the DNS server IP addresses (along with the VMG’s WAN IP address), set the DNS server fields to get the DNS server address from the ISP. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 92 (start from the left) in the address compose the network address. The prefix length is written as “/x” where x is a number. For example, 2001:db8:1a2b:15::1a2f:0/32 means that the first 32 bits (2001:db8) is the subnet prefix. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 93: Wireless

    Find Out More Section 7.8 on page 105 for advanced technical information on wireless networks. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 94: Wifi

    Use this screen to view and configure the wireless network name, password and security type. Click the Edit icon on the Network Setting > Wireless > WiFi screen to open the WiFi Edit screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 95 Note: This setting is configurable only when the MESH function is disabled in the Network Setting > Wireless > MESH screen. WiFi Network This is the wireless network name. Name WiFi Password This is the password of the wireless network. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 96: Guest Wifi

    Click the Edit icon to configure the WiFi network profile. Extra WiFi Band This field indicates whether this extra WiFi network uses 2.4G or 5G band. WiFi Network This field displays the extra WiFi network name. Name VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 97: Edit Guest Wifi

    The VMG automatically turns it off when time is up. Select Always on to have the VMG never turn the wireless network off. Save Click Save to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 98: Wps

    Use this screen to configure advanced wireless settings. Click Network Setting > Wireless > Advanced. The screen appears as shown. Section 7.8.2 on page 107 for detailed definitions of the terms listed in this screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 99 Network Setting > Wireless > Guest WiFi screen. Channel Select a specific channel the VMG uses for the wireless band. Select Auto to have the VMG automatically determine a channel to use. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 100 Network Setting > Wireless > MESH screen. OBSS Select Enable to allow the coexistence of 20 MHz and 40 MHz Overlapping Basic Service Sets Coexistence (OBSS) in wireless local area networks. Select Disabled to disable this feature. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 101: Channel Status

    RADAR devices. If your device is operating near an area known to have RADAR devices, it is recommended to disable DFS Channel to avoid interfering with their signal. Note: As of this writing, this option is not available for VMG9827-B50A. MU-MIMO Select Enable to allow accelerated and simultaneous WiFi service when there are multiple MU- MIMO (Multi User-Multiple input, Multiple Output) ready devices connected to the VMG.
  • Page 102 Chapter 7 Wireless Figure 44 Network Setting > Wireless > Channel Status VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 103: Mesh

    If the Multy-Pro-supported extender is in repeater mode, enable WiFi. See Section 7.2.1 on page 94 Section 3.2 on page 39 for more information on enabling WiFi. Enable Zyxel MESH in the Network > Wireless > MESH screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 104 > WiFi and Network Setting > Wireless > WiFi > Edit screens. • The WPS setting in the Network Setting > Wireless > Advanced screen. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 105: Technical Reference

    • An “ad-hoc” type of network is one in which there is no access point. Wireless clients connect to one another in order to exchange information. The following figure provides an example of a wireless network. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 106 When you create a network, you must select a channel to use. Since the available unlicensed spectrum varies from one country to another, the number of available channels also varies. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 107: Additional Wireless Terms

    For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is Vanishing Point (which you know was made in 1971) you could use “70dodchal71vanpoi” as your security key. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 108 Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 109: Signal Problems

    A and B can access the wired network and communicate with each other. When Intra- BSS traffic blocking is enabled, wireless station A and B can still access the wired network but cannot communicate with each other. Figure 49 Basic Service Set VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 110: Mbssid

    When WPS is activated on a device, it has two minutes to find another device that also has WPS activated. Then, the two devices connect and set up a secure network by themselves. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 111 If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA2-PSK randomly. The following figure shows a WPS-enabled client (installed in a notebook computer) connecting to a WPS-enabled access point. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 112 When WPS is activated on both, they perform the handshake. In this example, AP1 is the registrar, and Client 1 is the enrollee. The registrar randomly generates the security information to set up the network, since it is unconfigured and has no existing information. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 113 In step 3, you add another access point (AP2) to your network. AP2 is out of range of AP1, so you cannot use AP1 for the WPS handshake with the new access point. However, you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 114 If this happens, open the access point’s configuration interface and look at the list of associated clients (usually displayed by MAC address). It does not matter if the access VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 115 Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 116: Home Networking

    (Section 8.7 on page 128). • Use the TFTP Server Name screen to set a TFTP server address which is passed to the clients using DHCP option 66. (Section 8.8 on page 129). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 117: What You Need To Know

    UPnP devices and enable exchange of simple product and service descriptions. NAT traversal allows the following: • Dynamic port mapping • Learning public IP addresses VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 118: Before You Begin

    Enter the IP subnet mask into the Subnet Mask field. Unless instructed otherwise it is best to leave this alone, the configurator will automatically compute a subnet mask based upon the IP address you entered. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 119 Chapter 8 Home Networking Click Apply to save your settings. Figure 54 Network Setting > Home Networking > LAN Setup VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 120 Select Static if you have the IP address of a DNS server. DNS Server 1/2 Enter the first and second DNS (Domain Name System) server IP addresses the VMG passes to the DHCP clients. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 121 Select User-Defined if you have the IPv6 address of a DNS server. Enter the DNS server IPv6 addresses the VMG passes to the DHCP clients. Select None if you do not want to configure IPv6 DNS servers. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 122: Static Dhcp

    A network interface card such as an Ethernet adapter has a hardwired address that is assigned at the factory. This address follows an industry standard that ensures no other adapter has a similar address. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 123: Upnp

    Click Cancel to exit this screen without saving. 8.4 UPnP Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. A UPnP device can dynamically join a network, VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 124 This is the internal port number that identifies the service. Protocol This is the transport layer protocol used for the service. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 125: Turn On Upnp In Windows 7 Example

    Make sure the computer is connected to a LAN port of the VMG. Turn on your computer and the VMG. Click the start icon, Control Panel and then the Network and Sharing Center. Click Change Advanced Sharing Settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 126: Additional Subnet

    Use the Additional Subnet screen to configure IP alias and public static IP. IP alias allows you to partition a physical network into different logical networks over the same Ethernet interface. The VMG supports multiple logical LAN interfaces via its physical Ethernet interface with the VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 127 Select Enable to enable the VMG to provide public IP addresses by DHCP server. by DHCP Enable ARP Select Enable to enable the ARP (Address Resolution Protocol) proxy. Proxy Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 128: Stb Vendor Id

    Use this screen to turn on a device on the LAN network. To use this feature, the remote device must also support Wake on LAN. You need to know the MAC address of the LAN device. It may be on a label on the device or in its documentation. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 129: Tftp Server Name

    DESCRIPTION IP address or the domain name of a single TFTP server. TFTP Server Enter the Name Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 130: Technical Reference

    The DNS server addresses you enter when you set up DHCP are passed to the client machines along with the assigned IP address and subnet mask. There are two ways that an ISP disseminates the DNS server addresses. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 131: Lan Tcp/Ip

    Internet, for example, only between your two branch offices, you can assign any IP addresses to the hosts without problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks: • 10.0.0.0 — 10.255.255.255 • 172.16.0.0 — 172.31.255.255 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 132 Note: Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, “Address Allocation for Private Internets” and RFC 1466, “Guidelines for Management of IP Address Space”. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 133: Chapter 9 Routing

    Figure 63 Example of Routing Topology 9.2 Routing Use this screen to view and configure the static route rules on the VMG. Click Network Setting > Routing > Static Route to open the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 134: Add/Edit Static Route

    Use this screen to add or edit a static route. Click Add New Static Route in the Routing screen or the Edit icon next to the static route you want to edit. The screen shown next appears. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 135: Dns Route

    Click Cancel to exit this screen without saving. 9.3 DNS Route Use this screen to view and configure DNS routes on the VMG. Click Network Setting > Routing > DNS Route to open the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 136: Dns Route Add

    The following table describes the labels in this screen. Table 38 DNS Route Add LABEL DESCRIPTION Active Select to enable or disable this DNS route. Domain Name Enter the domain name of the DNS route entry. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 137: Policy Route

    Source Subnet This is the source subnet mask address. Mask Protocol This is the transport layer protocol. Source Port This is the source port number. Source MAC This is the source MAC address. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 138: Add/Edit Policy Route

    Select a WAN interface through which the traffic is sent. You must have the WAN interface(s) already configured in the Broadband screens. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 139: Rip Overview

    Select the check box to set the VMG to not send the route information to the default gateway. Gateway Apply Click Apply to save your changes back to the VMG. Cancel Click Cancel to restore your previously saved settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 140: Chapter 10 Quality Of Service (Qos)

    • Use the Policer Setup screen to control incoming traffic transmission rate and bursts (Section 10.7 on page 151). • Use the Monitor screen to view statistics of QoS on WAN/LAN interface and the status of queues (Section 10.8 on page 153). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 141: What You Need To Know

    (or queues). Your VMG uses the Token Bucket algorithm to allow a certain amount of large bursts while keeping a limit at the average rate. Traffic Rate Traffic Rate Time Time (Before Traffic Shaping) (After Traffic Shaping) VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 142: Quality Of Service General Settings

    Click Network Setting > QoS > General to open the screen as shown next. Use this screen to enable or disable QoS and set the upstream bandwidth. See Section 10.1 on page 140 for more information. Figure 71 Network Settings > QoS > General VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 143: Queue Setup

    Click Cancel to restore your previously saved settings. 10.4 Queue Setup Click Network Setting > QoS > Queue Setup to open the screen as shown next. Use this screen to configure QoS queue assignment. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 144 This shows the maximum transmission rate allowed for traffic on this queue. Modify Click the Edit icon to edit the queue. Click the Delete icon to delete an existing queue. Note that subsequent rules move up by one when you take this action. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 145: Adding A Qos Queue

    Use this screen to add, edit or delete QoS classifiers. A classifier groups traffic into data flows according to specific criteria such as the source address, destination address, source port number, destination port VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 146: Add/Edit Qos Class

    Click the Delete icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. 10.5.1 Add/Edit QoS Class Click Add New Classification in the Classification Setup screen or the Edit icon next to a classifier to open the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 147 Chapter 10 Quality of Service (QoS) Figure 75 Classification Setup: Add/Edit VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 148 Enter “0” for the bit(s) of the matched traffic’s MAC address, which can be of any hexadecimal character(s). For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...
  • Page 149 802.1P Mark Select a priority level with which the VMG replaces the IEEE 802.1p priority field in the packets. If you select Unchange, the VMG keep the 802.1p priority field in the packets. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

  • Page 150: Qos Shaper Setup

    Rate Limit (kbps) This shows the average rate limit of traffic bursts for this shaper. Modify Click the Edit icon to edit the shaper. Click the Delete icon to delete an existing shaper. Note that subsequent rules move up by one when you take this action. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User’s Guide...

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