Table 4: Troubleshooting the HC700-G
Problem
HC700-G does
Aiming pattern
not detect
not directed at
scan input
the barcode
symbol
Unreadable
barcode
HC700-G does
Problem in the
not respond
HC700-G oper-
ating system or
communica-
tions network
HC700-G ran-
Unclean bat-
domly
tery contacts.
shuts off
Cause
Scan again and make sure
that the green light is
aimed across the barcode
Check for readable bar-
code (not covered, or
obstructed)
Be sure the barcode
symbol is not covered,
damaged or obstructed.
Make sure the barcode
symbology is config-
ured. For a list of
desired symbologies
configured by default,
refer to the Specifica-
tions section.
Ensure proper battery
installation in HC700-G.
Charge or replace the bat-
tery
Execute Warm Reset
"Resetting the HC700-G"
on page 19. The HC700-G
should function again
If HC700-G still does not
respond, perform Cold
Reset (see "Resetting the
HC700-G" on page 19).
The operating system will
reboot in 30 seconds
Clean the battery contacts,
see "Cleaning" on
page 49.
Solution
47